Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other vital business data. Progent can provide Lexington-Fayette, Kentucky businesses the services of BlackBerry-premier professionals who can assist companies to manage existing BlackBerry deployments or migrate efficiently to a modern mobile solution.
As the complexity of small business networks has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for businesses of all sizes, effective integration and support of BlackBerry technology has become more challenging. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses frequently turn to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online support model, gives small companies an economical alternative for integrating BlackBerry products seamlessly into their information system.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to track and support BlackBerry devices throughout your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored rapidly and safely.
Consulting and Technical Support for BlackBerry BES Server
Research in Motion's advanced solution for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during wireless transit to provide maximum security. BES Server also simplifies a broad variety of key administrative tasks ranging from BlackBerry setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can help you utilize BlackBerry BES Server to perform basic jobs like:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Upgrade BlackBerry device firmware remotely
- Control client settings with BlackBerry's extensive selection of policies
Progent's BlackBerry-certified consultants can also help your company to use BlackBerry Enterprise Server to perform important procedures not available with the less advanced BES Server Express. These procedures include:
- Configure and manage BES Server's high-availability infrastructure based on VMware
- Install BlackBerry devices remotely
- Establish custom management roles
- Monitor and analyze the integrity of your BlackBerry system
Expert BlackBerry Consulting and Technical Support Available Online from Progent
Progent's certified BlackBerry engineers are accessible by phone to deliver expert assistance to companies in the Lexington-Fayette region or throughout the state of Kentucky. Progent's seasoned remote consulting team has helped businesses solve network issues and reduce IT service costs in each state in the United States and built a substantial base of satisfied clients. (See Progent's client testimonials.)
Progent offers online help for a broad array of issues associated with RIM BlackBerry software and devices including synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can in addition assist you to troubleshoot a broad array of issues associated with synchronization, handset detection, email consistency, web access, wireless connectivity, IM, desktop software installation, and Desktop Redirector.
As a top innovator in providing nationwide online help for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support costs at a minimum and, by resolving problems promptly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, configuring wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also assist you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and help you to select and install sensible security configurations.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry engineer offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs analysis, system design, installation planning and implementation, performance tuning, design of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration approach and hardware products match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about options for software editions, processors and mass storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.
Contact Progent to Get Help from a BlackBerry-Qualified Specialist
If you wish to ask Progent about technical support for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.