Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular solutions for maintaining location-independent access to messaging, calendars, web-based programs, and other critical business data. Progent offers Lexington-Fayette, Kentucky businesses the expertise of BlackBerry-premier experts who can assist businesses to manage their BlackBerry environments or transition smoothly to a modern smartphone solution.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for businesses of any size, effective deployment and support of BlackBerry solutions has become increasingly difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often resort to external support firms who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient online support capabilities, gives small businesses an economical solution for integrating BlackBerry technology productively into their business information system.

Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and thoroughly.

BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server gives companies a single and secure source for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve consistent information for collaborative programs like schedules, contact lists, tasks, notes, and custom business programs. Thanks to BlackBerry BES Server integration with Exchange, users with BlackBerry smartphones can have push-based access to Exchange messages as well as to IM-aware applications via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier engineers can help you design, implement, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.

Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For companies in Lexington-Fayette, Kentucky who need quick and economical access to a certified RIM BlackBerry consultant, Progent offers effective remote assistance from a seasoned network support staff who have provided IT solutions to organizations in each state in the United States. (See Progent's client testimonials.)

Remote support avoids travel expense and lets engineers fix problems quickly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide expert support in areas such as fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements assessment, system design, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which administration model and hardware products meet your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, deploy access control lists, manage Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Assistance from a BlackBerry-Qualified Expert
If you wish to ask Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.