Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining mobile access to messaging, calendars, web programs, and other critical business information. Progent can provide Lexington-Fayette, Kentucky businesses support from BlackBerry-certified experts who can assist businesses to manage existing BlackBerry deployments or transition smoothly to a more popular mobile platform.

As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses regardless of size, successful integration and support of BlackBerry technology has grown more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations often turn to external support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry-based solutions economically and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven remote support model, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information network.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and support BlackBerry devices across your business, define security policies that are right for your company, customize mobile software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and safely.

Kentucky State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Kentucky.

Onsite IT Consulting
Progent locations in Kentucky State

City Address Phone Link
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
859-475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
502-287-0202 Louisville Network Support Services


Technical Support Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that are encrypted during wireless transit to provide optimum security. BlackBerry BES Server also streamlines a broad variety of key administrative tasks ranging from BlackBerry setup and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Manage client settings with BES Server's extensive library of IT policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry BES Server to perform important procedures not available with the less advanced BES Server Express. These procedures include:

  • Install and manage BES Server's high-availability architecture using virtualization
  • Deploy BlackBerry devices remotely
  • Set specialized management roles
  • Automatically track and report on the overall health of your BlackBerry system

Progent's Online BlackBerry-certified Support is Fast and Economical
For businesses in Lexington-Fayette, Kentucky who need fast and economical help from a certified BlackBerry consultant, Progent offers effective remote assistance from a seasoned support staff who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Online support eliminates travel costs and lets engineers resolve problems rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and offer expert support in fields including resolving synchronization issues, deploying BlackBerry BES Server, and designing a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned experts can also help you to resolve a broad range of issues concerning synchronization, handset recognition, email consistency, web browsing, mobile connections, IM, desktop software configuration, and Desktop Redirector.

As a leader in providing nationwide online consulting services for small company IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses at a minimum and, by solving issues promptly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and assist your company to select and install appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange.

Contact Progent to Get Help from a BlackBerry-Certified Professional
To get in touch with Progent about technical assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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