Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most successful solutions for achieving anytime-anywhere connectivity to messaging, calendars, web programs, and other critical business data. Progent can provide Lexington-Fayette, Kentucky companies the services of BlackBerry-certified consultants who can assist companies to manage existing BlackBerry deployments or migrate smoothly to a more popular smartphone solution.
As the complexity of small business IT technology has increased, and as the need for enterprise-class security, reliability, and recoverability has become the standard for organizations of any size, effective deployment and support of BlackBerry technology has grown increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's efficient remote service delivery model, gives small companies an affordable solution for incorporating BlackBerry products productively into their information system.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and support BlackBerry devices across your company, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
Kentucky State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Kentucky.
Progent locations in Kentucky State
Integration Support Services for BlackBerry BES Server
Research in Motion's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange Server, Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted in wireless transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a broad variety of key administrative tasks ranging from BlackBerry setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can help you utilize BlackBerry Enterprise Server to do routine jobs like:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Update BlackBerry device firmware remotely
- Control client settings with BlackBerry's vast library of policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to implement important procedures not supported by the less advanced BES Server Express. These tasks include:
- Install and manage BES Server's fault-tolerant infrastructure based on VMware
- Deploy BlackBerry devices remotely
- Establish custom administration roles
- Monitor and report on the integrity of your system
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can in addition help your company to resolve a wide range of problems concerning synchronization, device recognition, messaging consistency, web browsing, mobile connectivity, IM, workstation application configuration, and Desktop Redirector.
As a leader in delivering countrywide remote help for small office networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support costs at a minimum and, by handling problems quickly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry-certified consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist your company to define and install sensible security configurations.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.
Call or Email Progent for Support from a BlackBerry-Qualified Consultant
In order to ask Progent about professional assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.