Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other critical business information. Progent offers Lexington-Fayette, Kentucky businesses the expertise of BlackBerry-premier consultants who can help companies to maintain existing BlackBerry deployments or transition smoothly to a more popular smartphone solution.
As the complexity of small company networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry technology has become more challenging. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small businesses frequently resort to external consulting firms who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly solution for integrating BlackBerry products seamlessly into their IT system.
Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to track and support BlackBerry devices throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry Enterprise Server offers companies a centralized and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications like calendars, contact lists, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry BES Server integration with Exchange Server, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages and to instant messaging-aware applications via Microsoft Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can assist you to plan, implement, and troubleshoot BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.
Progent's Remote BlackBerry-premier Support is Quick and Affordable
For businesses in Lexington-Fayette, Kentucky who require quick and affordable access to a qualified BlackBerry support professional, Progent delivers efficient online help from a seasoned network support staff who have delivered IT solutions to companies in each state in the U.S. (See Progent's client testimonials.)
Remote consulting services avoids travel expense and allows consultants to solve technical issues rapidly, so you reduce wasted productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer expert support in fields including resolving synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a protected, high-availability system architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified service professionals can also assist you to troubleshoot a wide array of problems associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connectivity, IM, desktop application installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote support for small company networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses at a minimum and, by resolving problems quickly, maximizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, configuring wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help you to select and install appropriate security options.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and delete BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Professional
In order to ask Progent about engineering help for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.