Fast Online Technical Support for Lexington-Fayette Kentucky Computer Systems
Fast Phone Technical Support for Lexington-Fayette NetworksFor companies located in Lexington-Fayette Kentucky, Progent offers remote technical support for information systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified professionals have delivered online troubleshooting to businesses in every state in the United States. (See testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE engineers to help with complex networking problems, as well as the services of CISA and CISSP-accredited security experts to help with advanced security architecture and diagnostic jobs.

Progent's remote technical support experts provide exceptional value due to the fact that they have the real-world experience and have access to the advanced tools needed to resolve the majority of information system problems quickly. Efficient support lowers immediate expenses since solutions accumulate fewer billable minutes. Remote help also eliminates the expense of dispatching a consultant to your office. Your company saves even more with incidental expenses by reducing or eliminating system outages and associated costs resulting from business discontinuity, disgruntled clients, unproductive workers, and distracted executives. Progent's advanced remote technical support know-how is particularly important for businesses that are dependent on public clouds for vital network infrastructure or applications such as Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises tech support may not be useful.

Progent's billing model for remote help is structured to stretch your IT service investment. Progent charges per minute for phone assistance, so you are charged only for the services that you actually get. Unlike many online service firms, Progent imposes no service activation fee or minimum payments. Progent's one-minute granularity and clean model for pricing save you from situations where quick fixes manage to end up as large bills. Progent's penchant for handling problems quickly means your business saves money.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned an array of customized technologies and field-tested processes which permit the maximum degree of efficiency for online consulting and troubleshooting for computer networks of any size. Progent's remote service group can communicate with your system without violating network security.

Progent's sophisticated technical support database application includes thorough histories describing all service that Progent's customers have received. Progent's staff service personnel have the benefit of the records of services provided to each client by any engineer. This database of problems and fixes is organized as a conveniently searchable internal knowledge base that enables Progent's remote technical engineers to share their knowledge company-wide to make sure that the efficiency of Progent's support improves over time. Progent's high-level certifications and close relationships with key industry leaders such as Cisco and Microsoft open up additional extensive support databases and permit priority access to vendors' internal product engineers with the result that Progent's remote service specialists are able to arrive at the most efficient solutions quickly.

Remote technical services provided by Progent to businesses in Lexington-Fayette Kentucky include:

ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, subscription-based services intended to allow small and medium-size organizations to utilize the same cutting-edge IT solutions deployed by many of the industry's top corporations. The ProSight series of IT management outsourcing services addresses all key aspects of modern networking including email protection, security and compliance, automated backup and disaster recovery, network infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by checking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your Progent consultant so that any looming problems can be addressed before they can impact productivity. Find out more details about ProSight LAN Watch server and desktop monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-based platform for managing your client-server infrastructure by providing tools for performing common tedious jobs. These can include health checking, patch management, automated repairs, endpoint deployment, backup and restore, anti-virus defense, remote access, built-in and custom scripts, asset inventory, endpoint status reports, and debugging assistance. If ProSight LAN Watch with NinjaOne RMM spots a serious issue, it sends an alert to your designated IT staff and your Progent technical consultant so that emerging problems can be fixed before they interfere with your network. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.
  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, enhance and debug their connectivity hardware like routers, firewalls, and load balancers as well as servers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating complex network management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need important updates, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding family of real-time and in-depth reporting plug-ins designed to integrate with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize key issues such as spotty support follow-up or endpoints with missing patches. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, lowers management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup product vendors to create ProSight Data Protection Services (DPS), a portfolio of management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS services automate and monitor your backup operations and allow non-disruptive backup and rapid recovery of vital files, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss caused by equipment failures, natural disasters, fire, malware like ransomware, human mistakes, malicious insiders, or application glitches. Managed services in the ProSight Data Protection Services portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these fully managed services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight MFA with Cisco Duo: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other personal devices. Using Duo 2FA, when you sign into a secured application and enter your password you are requested to verify your identity via a device that only you possess and that is accessed using a separate network channel. A broad selection of devices can be used for this second form of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may register several validation devices. To find out more about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Shared Call Desk: Outsourced and Co-managed IT Support Center Services
    Progent's Co-managed Help Desk Service provides a smooth extension of your in-house support staff. End user interaction with the Help Desk, delivery of support, issue escalation, trouble ticket generation and tracking, performance measurement, and management of the service database are consistent regardless of whether incidents are resolved by your in-house IT support resources, by Progent, or a mix of the two. You have unrestricted flexibility to extend or reduce your part of IT support work as required. Progent takes care of startup deployment and provisioning of the professional services automation software as well as documentation, validation and education. For more information about ProSight Co-Managed Help Desk, see ProSight Co-Managed Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to manage the complete threat progression including protection, identification, containment, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with legal and industry information security standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. Besides optimizing the security and reliability of your computer network, Progent's software/firmware update management services permit your IT staff to concentrate on more strategic initiatives and activities that deliver the highest business value from your information network. Read more about Progent's patch management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hardware environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time spent looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your core network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory environment. Both versions also include one year of advanced remote network monitoring and management. Benefits can include easier network management, better compliance with data security standards, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime. See more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's preparedness to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient security and backup/recovery environment that meets your business requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent can provide the services of world-class online consulting experts for special information technology programs. Billing charges for ongoing consulting tasks are determined according to the level of expertise of the engineers involved. Progent's background in these important fields of information technology allows clients to complete critical projects economically and on schedule. Progent's project-based remote consulting solutions include:

  • Call Center Support
    Progent's Help Desk Call Center programs for businesses with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller businesses a complete solution that manages all facets of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle the most problems.

    Progent's shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Help Desk sharing service is an advanced service desk solution built around the leading professional services automation platform for handling service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk Call Center staff of seasoned network professionals gives your workers in Lexington-Fayette Kentucky rapid assistance from an effective support group with years of background providing phone consulting and online repair service for IT systems based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Help Desk recognition as a significant contributor to business performance, and Progent's intent is to fix rather than simply track IT issues.

  • Applications Support: Education, Development, and Troubleshooting
    Progent's Applications Consulting staff can supply phone-based professional consulting expertise and education in special business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Project, Microsoft 365 Word, and Office Excel. To read additional information concerning Progent's expertise, customization, and training services, visit Progent's Business Application Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center centralizes and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2022, Windows 10 and Windows 11; seamless management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consultants offer advanced remote and on-premises support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of System Center2, extend or optimize an existing one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver companies in Lexington-Fayette Kentucky remote hybrid network monitoring by providing Microsoft System Center Operations Manager consulting services. Progent can customize Operations Manager to accommodate your environment so your computer maintenance is proactive rather than reactive. By detecting emerging trouble spots before they grow into full-scale emergencies, system monitoring can avoid stressful and costly service breakdowns. Progent can also use system monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows environments, or environments based on a combination of OS platforms.
How Your Lexington-Fayette Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency online assistance with Microsoft, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or see Contact Progent. For offices and new ventures in Lexington-Fayette Kentucky, Progent's online computer support specialists can deliver effective and economical system support the instant your organization needs it. More than 20 years of providing remote technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting capability and to fine tune remote access tools to fix network problems rapidly while eliminating the expense and lost productivity that comes with on-premises service visits.

Even if your Lexington-Fayette company works with a local independent support technician or employs an in-house organization that can deal with typical computer issues, Progent's Microsoft certified engineers can still offer an easy and seamless remote extension of your local resources for situations when your regular service personnel either don't have the time or the experience to address sudden network emergencies or especially tough integration projects.

Details of Progent's Online Network Services for Lexington-Fayette Kentucky
Progent's phone help, Internet-based troubleshooting, system security expertise, and network management services give companies in Lexington-Fayette Kentucky unparalleled leverage for your support investment. Whether you need occasional phone support and remote network repair or ongoing Help Desk services and network management, Progent's experts can provide your company enterprise-level network support while permitting you to avoid the expense and administration overhead of running a large in-house IT staff. Key features of Progent's National Remote Support program include:

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's staff size, breadth of IT experience, refined support software, and understanding of corporate IT allow offices to avoid the limitations associated with exclusive dependence on smaller service organizations, independent freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

  • Best Practices
    Progent's staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry background, at the forefront of network support, executing a wide variety of technical tasks for an extensive array of businesses. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting staff. This means that you get not just expert technical skills, but also a consultant with field-tested approaches for using computer knowledge to repair actual IT problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for online support and in-person help by the minute. As a result, you are invoiced just for received services. Progent does not impose a more expensive rate for off-hours or priority service, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no service activation fee and requires no monthly commitment for services provided during regular working hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for fast repairs so you won't be forced to permit simple problems to stay unaddressed.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent faces little competition. Businesses who utilize trusted independent service providers or who employ internal IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more reliable, protected, and efficient.

  • 24x7 Network Monitoring with MS Operations Manager
    Progent is one of the few support companies to offer 24x7 remote monitoring services based on MS System Center Operations Manager. MS Operations Manager allows your network support to be proactive instead of reactive. By revealing potential issues before they cause lost productivity, network monitoring can save your IT network from stressful and costly availability losses.
How Does Our Company Begin Getting Online Technical Support from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.



An index of content::

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    Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide online and onsite assistance to help your organization create and maintain a Cisco Wi-Fi VoIP phone solution by delivering services that range from troubleshooting the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

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    Progent's Cisco-Premier network management consultants can show you how to use Cisco's management tools alongside a selection of powerful third-party products to build a complete network management solution to keep your environment running smoothly, fully utilize expensive resources, guard your data, revive rapidly from device failure or deliberate attacks, and enable you to expand or repurpose network resources sensibly and economically as your company grows.

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    Exchange SE Disk Availability Group Consultant

    Progent can help your organization in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.

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    Progent's Microsoft-certified network experts can assist your organization to determine the benefits of Exchange 2010 for your business and can assist your IT staff to plan and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast return on investment by improving your workers' efficiency, cutting the expense of equipment and support, simplifying management, and integrating your key communications platforms.

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    Top Ranked Engineers Microsoft Teams and Cisco Unified Communications

    Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

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    Office 365 Word Integration Remote Technical Support

    Progent can assist your business to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and maintain hybrid ecosystems that transparently integrate local and cloud-based resources.

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    System Center Management Packs Computer Engineer

    Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and fixing SCOM solutions and offer companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix critical problems detected by SCOM 2012.

  • Azure AD DS Network Engineer Azure Active Directory PIM Outsourcing
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    Progent can help your business to evaluate the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux software. Progent can also assist you to create and manage hybrid ecosystems that transparently combine on-premises and cloud resources.

  • Catalyst Wi-Fi 6/6E AP Site Survey Network Consultant wireless IP phone integration On-site Technical Support

    • LockBit ransomware hot line Consultant
    ransomware business recovery Consulting Services

    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800

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    SCCM 2012 Asset Management Technical Support Services

    Progent can help your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device and application management platform or help you to enhance your current SCCM 2012 environment to accommodate your changing IT requirements. Also, Progent can assist you to build a software foundation that fully supports SCCM 2012 by providing expertise with related Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Progent's Microsoft certified experts provide small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver important software quickly and automatically to appropriate workers, reduce software costs and stay compliant by understanding patterns of usage, improve Windows security by improving your knowledge of vulnerability and by installing critical updates, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by fully exploiting the management functions built into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset tracking management including program and hardware inventory.

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