Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful products for maintaining mobile connectivity to email, scheduling, web-based applications, and other vital business information. Progent offers Lincoln, Nebraska businesses the expertise of BlackBerry-qualified experts who can help companies to maintain their BlackBerry environments or migrate efficiently to a modern mobile platform.
As the sophistication of small company IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for companies of all sizes, effective integration and support of BlackBerry technology has grown increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small businesses often resort to external consulting firms who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their information network.
Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can monitor and control BlackBerry devices across your business, recommend security policies that make sense for your business, customize mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.
Technical Help for BlackBerry BES Server
Research in Motion's advanced platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, Lotus, or Groupwise users to transmit and receive messages that stay encrypted in wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a broad variety of key management jobs that span from smartphone setup and upgrades to mobile security and high availability.
Progent's BlackBerry-qualified engineers can assist you to use BlackBerry Enterprise Server to do routine jobs like:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Update BlackBerry device firmware remotely
- Manage user configurations with BlackBerry's vast library of IT policies
Progent's BlackBerry-qualified consultants can also assist you to use BES Server to perform key procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Set up and support BlackBerry's fault-tolerant infrastructure using virtualization
- Deploy BlackBerry devices remotely
- Set custom management roles
- Automatically track and report on the health of your BlackBerry solution
How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist your company to select and implement appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs analysis, system design, installation planning and execution, performance tuning, design of a high-availability environment, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which management approach and physical components match your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software editions, processors and mass storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry-certified expert can assist you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Qualified Specialist
In order to contact Progent about consulting expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.