Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once among the most successful solutions for maintaining anytime-anywhere access to email, scheduling, web applications, and other critical business information. Progent can provide Lincoln, Nebraska businesses the services of BlackBerry-certified consultants who can help businesses to manage their BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the complexity of small business IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has become the norm for companies of all sizes, successful deployment and support of BlackBerry technology has become more difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations often turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the need for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's proven online service delivery capabilities, provides small companies a budget-friendly alternative for integrating BlackBerry technology productively into their information network.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
Integration Expertise for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and support of RIM BlackBerry wireless handsets, providing a single platform for handling critical tasks like smartphone installation, upgrades, and retirement while also providing a solid foundation for security and high availability. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Groupwise, or Domino email platforms and BlackBerry smartphones and supports remote synchronization.
BES Server offers a wealth of data protection capabilities beginning with automatic encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent versatility in selecting degrees of protection to match the specific needs of your company's environment. Progent's BlackBerry certified consultants can assist you to choose advanced security functions and enable them remotely. Examples of these over-the-air selectable security features are:
- Lock down a BlackBerry smartphone
- Erase data from a missing or stolen BlackBerry device
- Disable Bluetooth functionality
- Enable internal defenses against malware
BlackBerry Enterprise Server also offers flexibility in determining how to prevent BlackBerry users from loading or executing unsecure or unauthorized software. Progent can help you to select blocking techniques such as:
- Specify precisely which applications are permitted on the device
- Block third-party programs from using non-volatile memory on the BlackBerry smartphone
- Determine what resources external software can use on the BlackBerry smartphone
- Limit the kinds of connections external software running on the device can initialize
- Block all external programs from being loaded or run on the smartphone
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements assessment, solution architecture, roll-out strategy and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to determine which administration model and equipment meet your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, server hardware and mass storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can help you to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-qualified security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry device users on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Support from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.