Consulting Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time among the most popular products for achieving location-independent access to email, calendars, web programs, and other critical business information. Progent offers Lincoln, Nebraska businesses support from BlackBerry-premier consultants who can help companies to manage their BlackBerry environments or migrate smoothly to a modern smartphone platform.

As the sophistication of small business networks has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the standard for organizations of any size, successful deployment and maintenance of RIM BlackBerry solutions has become more difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses frequently turn to external support firms who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient online service delivery model, provides small companies an affordable alternative for incorporating BlackBerry products seamlessly into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

Technical Services for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in transit to ensure maximum data protection. BES Server also streamlines a broad variety of crucial administrative tasks that span from smartphone configuration and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry Enterprise Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage client settings with BES Server's vast library of policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry BES Server to perform important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BlackBerry's fault-tolerant architecture based on virtualization
  • Install BlackBerry devices wirelessly
  • Establish custom management roles
  • Automatically track and report on the overall health of your system

Professional RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to deliver prompt assistance to businesses in the Lincoln region or throughout the state of Nebraska. Progent's seasoned remote technical support experts have helped IT organizations resolve network issues and reduce IT service expenses in each state in the country and built a substantial base of satisfied customers. (See Progent's customer testimonials.)

Progent can provide remote help for a wide array of technologies associated with RIM BlackBerry products such as synchronization, integration with Exchange, managing BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can also assist your business to troubleshoot a wide array of issues concerning synchronization, device detection, messaging consistency, web access, mobile connections, IM, workstation application installation, and Desktop Redirector.

As a leader in delivering nationwide remote support for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support costs low and, by solving issues promptly, maximizes the output of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer offers expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs assessment, system design, roll-out planning and execution, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a wireless system that meets your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which management model and hardware products match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, processors and storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Certified Specialist
In order to contact Progent about consulting expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.