Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most successful solutions for achieving location-independent access to email, calendars, web-based programs, and other critical business data. Progent can provide Lincoln, Nebraska companies the expertise of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the complexity of small company networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for businesses of any size, effective integration and support of RIM BlackBerry technology has grown more challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations often resort to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry products productively into their information system.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and control BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
(402) 702-0010 Omaha Network Support Services


Integration Expertise for BlackBerry Enterprise Server
RIM's high-end solution for administering large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange, Lotus, or Groupwise clients to send and receive messages that are encrypted in wireless transit to ensure optimum security. BES Server also streamlines a wide variety of crucial management tasks ranging from smartphone setup and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Update BlackBerry smartphone software remotely
  • Control user configurations with BES Server's vast selection of policies

Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and manage BlackBerry's high-availability infrastructure based on virtualization
  • Deploy BlackBerry devices wirelessly
  • Establish custom management roles
  • Automatically track and report on the health of your BlackBerry system

Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For businesses in Lincoln, Nebraska who want fast and affordable access to an authorized RIM BlackBerry consultant, Progent provides effective remote assistance from a seasoned network support staff who have delivered IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)

Online support avoids travel costs and enables specialists to resolve technical issues quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide professional support in fields including resolving synchronization issues, deploying BlackBerry Enterprise Server, and designing a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and IM, deploy access control lists, control Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network requirements analysis, solution design, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and physical components meet your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software editions, server hardware and storage, network design, and application set up.

To maximize system security, Progent's BlackBerry consultant can help you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
In order to contact Progent about consulting help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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    Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to receive and transmit email, search the Exchange global address list, copy addresses, sync up appointments, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized onsite Entourage education.

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    Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to help organizations of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.

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    Progent's Microsoft-certified consultants can provide online or in-person support to help organizations of all sizes to design, deploy, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of SCDPM or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed help for resolving especially challenging issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Progent's Exchange Hosting and Management Services provide a world-class data center that features backed-up electrical and environmental control systems, 24x7 staffed security and IT support center, and fault-tolerant connections to Internet backbone service providers. Hosted Exchange servers are set up as virtualized servers for high uptime, smooth scalability, and rapid recovery. Progent's services feature complete incorporation with your business network, access to mobile computing products, automated monitoring of performance and security, spam protection, patch and revision management, Help Desk Call Center services, per-day data backup, and comprehensive messaging management services.

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    Progent can assist businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the typical errors small companies make when moving to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.

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    If your company is producing UNIX or Linux software in an environment that includes MS Windows-based processors, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to focus on your field of high-value know-how without the continual distraction of managing your business network. Through the use of smart server monitoring and by providing online and in-person assistance when your company needs it, Progent represents an affordable way for maintaining an IT system that features high dependability, security, and efficiency. Progent's Linux developer assistance services feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-premises support and repair, network monitoring, and Contact Center outsourcing.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating cost-effective migration methodologies, evaluating and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest technologies. For Progent clients who lack sufficient internal resources to configure proper test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical IT initiatives on schedule.

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    When performing consulting projects for corporate clients, Progent uses a phased approach based on specified milestones so as to achieve budgetary, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and professional deployment. All phases are recorded to make available a comprehensive summary of technical services performed and to assist in ongoing system maintenance.

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