Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most popular solutions for achieving mobile connectivity to messaging, calendars, web applications, and other critical business information. Progent offers Lincoln, Nebraska businesses support from BlackBerry-certified experts who can help businesses to maintain their BlackBerry deployments or migrate efficiently to a current mobile solution.
As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses of all sizes, successful deployment and maintenance of BlackBerry solutions has grown more challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations often resort to outside consulting firms who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies an affordable alternative for integrating RIM BlackBerry products seamlessly into their information system.
Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you monitor and control BlackBerry devices throughout your company, define security policies that are right for your business, customize mobile software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
Progent locations in Midwest
Consulting and Technical Services for BlackBerry Enterprise Server
RIM's high-end platform for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool enables Microsoft Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in wireless transit to ensure maximum security. BlackBerry BES Server also simplifies a broad variety of crucial management jobs that span from smartphone configuration and updates to wireless security and high availability.
Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry BES Server to perform routine tasks like:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Manage user configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry BES Server to implement key procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Configure and manage BES Server's high-availability architecture using VMware
- Install BlackBerry devices wirelessly
- Establish custom administration roles
- Automatically track and analyze the health of your BlackBerry system
Professional RIM BlackBerry Technical Support Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to deliver expert technical help to companies in the Lincoln area or throughout Nebraska. Progent's experienced remote technical support experts have helped IT organizations solve network problems and cut support costs in each state in the country and built a substantial following of loyal customers. (Refer to Progent's customer testimonials.)
Progent offers remote consulting support for a broad selection of technologies related to BlackBerry products such as wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can in addition help your company to resolve a broad range of problems associated with synchronization, device detection, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online consulting services for small office IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support costs low and, by resolving problems quickly, improves the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help you to define and install sensible security configurations.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, control Exchange data flow, create, update, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
In order to ask Progent about technical support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.