Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most successful solutions for achieving location-independent access to email, calendars, web-based programs, and other critical business data. Progent can provide Lincoln, Nebraska companies the expertise of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry deployments or transition smoothly to a more popular smartphone solution.
As the complexity of small company networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for businesses of any size, effective integration and support of RIM BlackBerry technology has grown more challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations often resort to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry products productively into their information system.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and control BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
Progent locations in Midwest
Integration Expertise for BlackBerry Enterprise Server
RIM's high-end solution for administering large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange, Lotus, or Groupwise clients to send and receive messages that are encrypted in wireless transit to ensure optimum security. BES Server also streamlines a wide variety of crucial management tasks ranging from smartphone setup and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry BES Server to perform basic jobs like:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Update BlackBerry smartphone software remotely
- Control user configurations with BES Server's vast selection of policies
Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:
- Set up and manage BlackBerry's high-availability infrastructure based on virtualization
- Deploy BlackBerry devices wirelessly
- Establish custom management roles
- Automatically track and report on the health of your BlackBerry system
Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For businesses in Lincoln, Nebraska who want fast and affordable access to an authorized RIM BlackBerry consultant, Progent provides effective remote assistance from a seasoned network support staff who have delivered IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)
Online support avoids travel costs and enables specialists to resolve technical issues quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide professional support in fields including resolving synchronization issues, deploying BlackBerry Enterprise Server, and designing a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and IM, deploy access control lists, control Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network requirements analysis, solution design, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and physical components meet your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software editions, server hardware and storage, network design, and application set up.
To maximize system security, Progent's BlackBerry consultant can help you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
In order to contact Progent about consulting help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.