Consulting and Technical Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most successful products for maintaining mobile connectivity to messaging, calendars, web applications, and other critical business data. Progent offers Lincoln, Nebraska companies the expertise of BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry deployments or transition efficiently to a modern smartphone solution.

As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently resort to external consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, gives small businesses an economical alternative for integrating BlackBerry products productively into their business information network.

Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can monitor and control BlackBerry smartphones across your business, define security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
515-985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
402-817-1222 Lincoln Network Support Services
Omaha 706 N. 129th Street, Suite 100
Omaha, NE 68154
402-702-0010 Omaha Network Support Services


Consulting Expertise for BlackBerry Enterprise Server
RIM's high-end platform for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted in transit to provide optimum security. BES Server also streamlines a wide selection of key management tasks ranging from smartphone configuration and updates to mobile security and high availability.

BlackBerry BES Server Integration Help

Progent's BlackBerry-premier engineers can assist you to use RIM BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Control user and group settings with BES Server's extensive selection of policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability architecture using virtualization
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Automatically track and analyze the health of your system

Progent's Remote BlackBerry-certified Support is Quick and Economical
For businesses in Lincoln, Nebraska who want fast and affordable help from a qualified RIM BlackBerry support professional, Progent delivers efficient remote assistance from a seasoned network support staff who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Online support avoids travel expense and allows consultants to solve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide expert help in fields such as resolving synchronization issues, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can also help your company to resolve a wide range of problems associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a leader in providing nationwide online consulting services for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses at a minimum and, by dealing with problems quickly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs assessment, system architecture, installation strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which management model and physical components meet your needs, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software editions, server hardware and storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Expert
If you wish to contact Progent about engineering expertise for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.



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  • Remote Support Security
    Consultant PIX 500 Firewall

    Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these legacy devices. Progent still offers consulting support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you assess if you should adopt next generation firewall technology available from Cisco. Progent's Cisco technology specialists can help you plan and implement a smooth migration to Cisco ASA 5500-X Series firewalls following industry best practices.

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    Progent's CISSP-premier network security consultants can assist businesses of all sizes with any aspect of information system security. Progent can implement efficient security solutions that guard a small business from advanced malware attacks or Progent can plan, configure, and manage an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources spread over a mix of physical sites and various clouds.

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    Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects vital business data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to help you to design, integrate, operate and repair a BDR solution built on Barracuda technology.

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  • Security Inventory Consultant
    Internal Security Scan Technology Professional

    Progent offers two ultra-affordable service packages designed to enable small companies to get an objective security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security expert administers a comprehensive test of your network from outside your firewalled perimeter to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from an authorized computer inside your firewall to determine vulnerabilities to inside assaults. The two security inventory packages are set up and run from a protected external location.

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  • System Center 2016 and Exchange Integration Technical Support Services Information Technology Consulting System Center 2016 Orchestrator

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    Android printing Specialists

    Progent's seasoned team of IT consultants and subject matter experts have years of background delivering remote and onsite assistance for organizations of any size who need to integrate Android phones and tablets into their IT networks so that mobile clients can be productive from virtually anywhere. Progent has the range of know-how to solve network issues that span multiple vendors and that entail a mix of legacy and current information technology. Progent provides budget-friendly remote consulting to help you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to handle especially challenging IT issues, or Progent can provide outsourced or co-sourced project management support to help you complete strategic network projects on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one classes to show you how to manage and use Android phones efficiently.

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    Integration Companies Microsoft Exchange 2003

    Progent's Microsoft-certified consultants have over a decade of experience providing email solutions for companies that range from small businesses to global corporations. Progent offers economical support for all editions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email environments, and implement off-site and wireless email access. Progentís Microsoft Exchange support services can help you in planning and executing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent provides integration help for Windows 8, Windows 7, and Windows XP desktops running Office Outlook and can show you how to integrate Outlook Web App (OWA) for all major web browsers. For email virus defense, spam filtering and data data leak protection, Progent offers Email Guard email filtering and encryption.

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    Microsoft Office XP Security Consulting Companies

    Progentís IT outsourcing services provide economical computer consulting for small businesses. Whether it includes planning network architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or developing a web-based business application, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting network support expenses to grow in a more linear and controlled manner than is possible by assembling a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust network architecture for your critical applications based on Microsoft Windows such as Office XP, Office 2003, and Office 2000.

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    24x7x365 Computer Engineer Microsoft Windows 2000

    Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your current Windows 2K Servers and can simplify system administration, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to create, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing test programs to reduce the technical risk involved with moving to Windows 2003 Server by uncovering possible hardware and software compatibility problems.

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  • Contract Programming Firm Crystal Reports
    Custom Software Contract Programmer

    For custom application development, Progent can supply programming experts to write business software in areas such as eCommerce, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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  • Palo Alto Networks PA-7000 Series Firewalls Security Evaluation
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    Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity solution that spans your on-premises and cloud assets and protects any user anywhere with any endpoint device.

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