Wireless Consulting
Lincoln, Nebraska Small and Midsize Business Networks
BlackBerry Email Support
Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once among the most popular solutions for achieving mobile access to email, scheduling, web applications, and other vital business information. Progent offers Lincoln, Nebraska companies the expertise of BlackBerry-certified consultants who can assist organizations to maintain existing BlackBerry environments or transition smoothly to a more popular smartphone platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for organizations of all sizes, successful integration and support of RIM BlackBerry solutions has grown more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations often resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient online service delivery model, provides small companies a budget-friendly solution for integrating BlackBerry products productively into their IT network.
Progent's experts can assist your business with SQL Server 2019 integration and development support, SQL Server 2016 migration consulting, and Exchange setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize mobile software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
Integration Support for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and support of BlackBerry wireless handsets, providing a single platform for handling critical jobs like smartphone installation, updates, and retirement while also offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent integration between Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry handsets and allows wireless synchronization.
BlackBerry BES Server includes a wealth of security capabilities starting with automatic encryption of messages sent between a BlackBerry device and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in adjusting levels of security to match the specific needs of your company's environment. Progent's BlackBerry certified engineers can assist you to select advanced security functions and enable them remotely. Samples of these wirelessly selectable security features are:
- Disable a smartphone
- Wipe data from a missing or stolen BlackBerry device
- Disable Bluetooth functionality
- Activate built-in defenses against malware
BlackBerry Enterprise Server also offers flexibility in selecting mechanisms to prevent users from loading or executing unsafe or prohibited code. Progent can help you to choose blocking techniques like:
- Specify exactly what programs are allowed on the device
- Block third-party software from allocating persistent storage on the BlackBerry device
- Determine what functions external programs can use on the device
- Restrict the types of connections external applications running on the smartphone can initialize
- Prevent all external programs from being loaded or executed on the BlackBerry device
Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For companies in Lincoln, Nebraska who want fast and economical help from an authorized RIM BlackBerry support expert, Progent provides efficient remote help from a veteran support staff who have provided network solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)
Remote consulting services avoids travel costs and allows consultants to fix technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and can provide professional help in areas including fixing synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition help your company to resolve a broad array of problems concerning synchronization, handset recognition, email consistency, web access, wireless connections, Instant Messaging, PC software configuration, and Desktop Redirector.
As a leader in delivering nationwide remote technical assistance for small office IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs low and, by solving issues quickly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, implementing wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist you to define and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry engineer offers support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs assessment, solution design, roll-out strategy and implementation, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to create a wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and equipment meet your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning options for software versions, server hardware and storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can help your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Certified Consultant
In order to contact Progent about technical assistance for BlackBerry wireless integration, call
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Microsoft Teams with Exchange Online Consult
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prime infrastructure Remote Technical Support
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Les Kent has a 35-year track record of successful network integration, corporate administration, marketing, and operations. He has shown a talent for developing elegant IT solutions in his roles as as a system designer, software developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and global corporations.
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Progent Contact
Contact Progent
For small businesses considering Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
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