Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent offers Lincoln, Nebraska companies the services of BlackBerry-certified experts who can help businesses to manage their BlackBerry deployments or transition efficiently to a modern smartphone solution.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their information system.

Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services


Integration Support for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and support of BlackBerry wireless handsets, providing a single solution for controlling critical jobs like smartphone installation, updates, and deactivation and offering a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server supports transparent integration between Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry users and allows over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Support

BES Server features a wealth of data protection capabilities starting with advanced data encryption of information sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in adjusting degrees of protection to match the special needs of your mobile network. Progent's BlackBerry authorized consultants can assist you to select powerful security features and enable them remotely. Examples of these wirelessly selectable security settings include:

  • Disable a BlackBerry smartphone
  • Erase information from a missing or stolen BlackBerry device
  • Disable Bluetooth
  • Activate internal protection against malware

BlackBerry BES Server also provides versatility in determining mechanisms to keep mobile users from installing or executing unsafe or prohibited software. Progent can help you to select blocking techniques such as:

  • List exactly which applications are permitted on the device
  • Prevent external programs from using persistent storage on the BlackBerry device
  • Determine which resources third-party programs can use on the BlackBerry smartphone
  • Limit the kinds of access third-party software running on the BlackBerry device can establish
  • Prevent all third-party software from being installed or run on the BlackBerry device

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Lincoln, Nebraska who want fast and economical access to an authorized BlackBerry support expert, Progent offers efficient remote assistance from a seasoned network support team who have delivered IT solutions to companies in each state in the U.S. (See Progent's client testimonials.)

Remote consulting services eliminates travel expense and allows consultants to fix technical issues rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and can provide professional support in fields such as resolving synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to perform basic support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can in addition help your company to resolve a wide array of issues concerning synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support expenses at a minimum and, by handling issues promptly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry consultants can also show you how to use administration software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to define and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.

Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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