Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most successful products for maintaining mobile connectivity to messaging, calendars, web applications, and other critical business data. Progent offers Lincoln, Nebraska companies the expertise of BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry deployments or transition efficiently to a modern smartphone solution.
As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently resort to external consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, gives small businesses an economical alternative for integrating BlackBerry products productively into their business information network.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can monitor and control BlackBerry smartphones across your business, define security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
Progent locations in Midwest
Consulting Expertise for BlackBerry Enterprise Server
RIM's high-end platform for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted in transit to provide optimum security. BES Server also streamlines a wide selection of key management tasks ranging from smartphone configuration and updates to mobile security and high availability.
Progent's BlackBerry-premier engineers can assist you to use RIM BlackBerry BES Server to perform basic jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Upgrade BlackBerry device firmware wirelessly
- Control user and group settings with BES Server's extensive selection of policies
Progent's BlackBerry-certified engineers can also help your company to use BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:
- Set up and support BlackBerry's high-availability architecture using virtualization
- Install BlackBerry smartphones remotely
- Set specialized administration roles
- Automatically track and analyze the health of your system
Progent's Remote BlackBerry-certified Support is Quick and Economical
For businesses in Lincoln, Nebraska who want fast and affordable help from a qualified RIM BlackBerry support professional, Progent delivers efficient remote assistance from a seasoned network support staff who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)
Online support avoids travel expense and allows consultants to solve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide expert help in fields such as resolving synchronization issues, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can also help your company to resolve a wide range of problems associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a leader in providing nationwide online consulting services for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses at a minimum and, by dealing with problems quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs assessment, system architecture, installation strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which management model and physical components meet your needs, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software editions, server hardware and storage, network topology, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry solution.
Contact Progent to Get Help from a BlackBerry-Certified Expert
If you wish to contact Progent about engineering expertise for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.