Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most successful products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other vital business information. Progent can provide Lincoln, Nebraska companies support from BlackBerry-certified professionals who can assist organizations to maintain their BlackBerry environments or migrate smoothly to a more popular smartphone solution.
As the complexity of small business networks has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for companies regardless of size, successful integration and support of RIM BlackBerry technology has become increasingly difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the requirement for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical solution for integrating BlackBerry products productively into their information system.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize mobile applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server Technical Support
The BlackBerry BES Server gives companies a single and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to access Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs such a calendars, address books, tasks, IM, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers with BlackBerry smartphones can have effortless access to Exchange email as well as to IM-aware software through Microsoft Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can show you how to design, configure, and support BlackBerry BES Server so that you optimize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry consultants can also help you to use management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist your company to select and install sensible security options.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, manage Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements analysis, system architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which administration model and hardware products meet your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software versions, processors and mass storage, network topology, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can assist you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Certified Consultant
If you wish to ask Progent about professional expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.