For businesses of any size in Lincoln Nebraska, Progent can provide easy, fast, and economical contact with CCIE-Certified engineers. CCIEs are top-level networking engineers who achieve this prestigious recognition only after strenuous testing by Cisco. CCIEs can handle the most complex issues associated with network interfacing, repair, and configuration. Progentís CCIE-certified support specialists work directly with Cisco's in-house staff in identifying anomalies with IOS or Cisco NX-OS software and coming up with workarounds or obtaining program updates to fix problems. A Cisco CCIE can detect the cause of network problems whether from hardware or applications.

Progent offers fast and affordable remote access to a CCIE specialist so that you has the opportunity to get high-level assistance for complicated network issues that are impacting business productivity but are outside the scope of your ordinary network support organization. Progent's CCIE-Premier engineers can examine your system via advanced remote connectivity tools in order to provide rapid and cost-effective diagnosis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide Internet providers, and consequently their help is not easily available to the general public. Progent is among the few support providers to make CCIEs available to support small and medium sized businesses. In addition, Progent offers quick contact with a CCIE by telephone so that you can receive immediate support for complex network problems that are hurting worker efficiency. To find out how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, visit Progent's remote network assistance.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
(402) 702-0010 Omaha Network Support Services


Cisco's extensive family of both new and legacy networking appliances supported by Progent includes ASA 5500 Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module, secure broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, plus data security and VPN products. With the resources of one of the largest groups of Cisco-premier CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's internal support specialists and the advanced training tools to keep at the leading edge of connectivity solutions.

To find out more details about Progent's world-class support services for Cisco network technology, select a subject:

  • Introduction to Cisco Network Support
  • Fast and Affordable Online Support from a Cisco CCIE Network Engineer
  • Cisco Firepower Series Firewalls: Integration and Management Services
  • Cisco ASA 5500-X Firewalls with Firepower: Consulting and Troubleshooting Support
  • Cisco ASA 5500 Series Firewall Integration Services
  • Cisco PIX Firewall Upgrade. Migration Services
  • Cisco Routers Configuration and Troubleshooting Support
  • Cisco Wireless Consulting Help
  • Cisco Aironet APs Design Support
  • Cisco Small Business Wireless Access Points System Design Services
  • Cisco WiFi Controllers Consulting
  • Meraki Access Points Consulting Services
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Technical Support
  • Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Wireless VoIP Phone Configuration
  • Cisco Jabber Integration Services
  • Cisco Catalyst Switches Engineering Services
  • Cisco Nexus Switches Consulting and Support Expertise
  • Cisco Meraki Switches Support and Troubleshooting Services
  • Cisco VPN and Security Integration Help
  • SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and CUBE Integration Consulting
  • Design Solutions for Cisco-powered Datacenters and Colocation Centers
  • Network Design Expertise for ISPs
  • Remote Network Management Techniques for Cisco Infrastructure
  • NetApp and Cisco Cloud Architecture Consulting Other Consulting Expertise Available from Progent
    Besides Cisco technology, Progent's consultants can provide advanced support for other important areas of computer technology, enabling Progent to deliver complete business solutions for organizations of all sizes. A few core fields where Progent can provide world-class support include: By offering a convenient centralized source for IT generalists and specialists, Progent can tailor timely, cost-effective, and comprehensive information technology solutions that match the unique needs of companies in Lincoln Nebraska.



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    For small and midsize organizations, computer security and information assurance and compliance is too complicated to master but too risky to ignore. The largest biggest enterprises have been breached, and the top cloud services have occasionally been knocked out. It looks like there's no place to hide. Progent makes it economical for small and midsize organizations to implement vital security projects effectively by offering the benefit of billable time to the closest minute with no minimum charge for remote help. You can have access to a world-class computer consultant to deliver precisely the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a complete security strategy.

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    Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, acts as the heart of Cisco's collaboration platform. CUCM and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating closely with unified messaging applications that include Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly remote and onsite expertise to assist businesses of all sizes to create and administer Unified CM deployments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver maximum productivity. Progent can assist with any aspect of Unified Communications Manager setup and debugging in areas that include integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to manage the entire malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.

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