Lincoln Work from Home Employees Configuration Support Partner
Solution Planning, Configuration, Management and Troubleshooting Consulting
Enlarging your at-home workforce can have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of background assisting SMBs to design, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Lincoln company to select the appropriate tools and adhere to leading practices in creating and operating a safe virtual ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services that go from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can help Lincoln, Nebraska companies to succeed with any aspect of creating a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.
Infrastructure for Telecommuters
Setting up the network infrastructure required to support a remote work environment can be particularly complicated if you must accommodate a combination of personal hardware like PCs and laptops, routers, and wireless APs from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's background delivering remote support for both outdated and modern technologies in virtual office venues allows you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Services offered by Progent to help your company to create a high-functioning work-at-home ecosystem include:
- Virtual Private Network (VPN) connectivity makes it possible to establish a secure tunnel for authorized remote employees to use IT resources located at your corporate datacenter or in the cloud. Progent can assist you to configure and maintain VPN access between your teleworkers and your various IT resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your at-home workers to set up Cisco's popular AnyConnect software for secure VPN tunneling for a wide range of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to see and use a data center PC's desktop. This technology provides network managers more control over the computing environment of at-home employees and offers them a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, local wireless networks, and firewalls. Progent can provide top-tier online consulting for configuring routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, often supporting the whole family and guests, are frequently utilized by telecommuters to connect to their router for work. This can create throughput and cybersecurity issues. Progent can help businesses to mitigate these problems by delivering services like Aironet configuration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti WiFi AP setup help.
- Internet connectivity solutions affect the performance and reliability of connections between telecommuters and the corporate network. Line-of-business processes may require backup Internet connections in case the normal connection fails. Progent offers guidance for identifying Internet service providers, picking appropriate service packages, and setting up fault-tolerant Internet access. Refer to Internet access solutions.
IP Voice Integration for an At-Home Workforce
Extending the company phone environment to accommodate teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's current or legacy products for VoIP solutions. Progent can assist businesses of any size to plan or tune a remote IP voice environment that delivers the flexibility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations optimize their existing Cisco VoIP environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia apps deployed across the network. CUCM manages other mixed media services such as messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, visit CUCM consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can assist you to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and provide online configuration and debugging services.
Voice/Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from major vendors support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many companies utilize a mix of products to accommodate their different partners and clients. Progent can help you to maintain your current conferencing environment and optimize the engagement of your at-home employees.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help you to set up and manage Skype for Business client software to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video phone platform for iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for voice/video calls. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's support services for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as IP voice and video calling, threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams as well as for additional Office 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and help you to optimize your WAN architecture to host them.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office families, providing a powerful environment of applications that deliver a consistent user experience for sharing information throughout a corporate network and on a broad selection of endpoints. Progent has delivered online consulting support for SharePoint and Exchange Server since their initial releases and can assist businesses to configure these critical collaboration products to optimize the productivity of your remote workers.
SharePoint uses web sites to enable collaboration and knowledge sharing by providing policy-driven delivery of data, business processes, and tools for looking through company-wide information silos. SharePoint permits you to create protected portals that enables at-home workers to see and edit consolidated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint expertise, go to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, go to planning and configuration consulting for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers can retrieve them securely via a browser. Provided with Microsoft 365, OneDrive enables at-home employees to jointly author files. Revisions created offline are automatically uploaded when you reconnect to the Internet. To learn about Progent's support services for OneDrive, go to Onedrive configuration consulting.
Public Cloud Integration Services for Remote Workers
Progent can provide affordable remote assistance for helping businesses to create, manage and optimize cohesive network architectures that include internal data centers, at-home workers, branches, plus public cloud services. Progent offers top-tier consultant for all modes of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers resolve problems with cloud access, identity, and cybersecurity.
Azure is a leading platform for cloud services that allows you to utilize infrastructure, virtual servers, and key apps running on Microsoft's massive cloud. Azure offers over 100 cloud-based services such as the ability to host Windows and Linux-based VMs, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can assist your organization to set up VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and design backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to create protected access to Azure for remote workers by configuring and troubleshooting firewalls and VPN tunnels. For information about Progent's consulting services for Azure, visit Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing suite of client productivity software and cloud-based services offered by subscription. Microsoft apps and services are marketed in a variety of plans designed for customers ranging from students and small offices to major enterprises. Progent offers fast and easy online access to experts knowledgeable about Office 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to evaluate the various subscription plans offered with Microsoft 365 and deploy 365 applications for your remote workers to achieve top business value. To find out about Progent's expertise for Microsoft Office 365, go to Office 365 consulting services.
Office 365 Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the benefits of lower costs for physical infrastructure, easier management, dynamic scaling, high reliability, and additional advantages associated with public clouds. Microsoft has designed Exchange Online to operate seamlessly with local Exchange environments, allowing you to create hybrid cloud/onsite networks. Progent's Exchange experts can provide as-needed assistance to get you through challenging IT bottlenecks and also offer end-to-end project management outsourcing to ensure your telecommuters have convenient and safe access to your Office 365 Exchange Online deployment. For details Progent's consulting expertise for Microsoft 365 Exchange Online, see Office 365 Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's leading source of cloud services. Progent offers fast and affordable online contact with cloud connectivity consultants who can help your organization to design, deploy, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other public clouds such as Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist you to create a high-availability network model so your employees have a consistent computing environment whether they are working from your headquarters, a branch office, at home, or on the road. To find out about Progent's expertise for Amazon AWS, refer to Amazon AWS integration support.
Google Cloud is a leading suite of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help you to expand your existing IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your critical applications cloud ready so your telecommuters can take full advantage of Google Cloud Platform services. Progent can assist you to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and streamline access management for at-home workers with GCP Cloud Identity. Progent's experts can also help your business to use GCP's management tools to control and track your Google Cloud environment. To learn, refer to Google Cloud Platform (GCP) integration services.
Help Desk Call Center Services for Remote Workers
A rapid, enterprise-wide changeover to a teleworker workforce, which might be driven by a pandemic or as a component of a business continuity preparedness plan, can overwhelm even the most efficient internal Call Desk. Progent's Call Center services make it possible for organizations to outsource or expand their Call Center with Progent's online Technical Response Center services.
- Progent's Standard Support Desk support services utilize Progent's extensive network of online technical support specialists combined with enterprise-class ticketing and tracking technology to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 desktop support from help requests through ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables telecommuters to track or revise their active tickets, add information, and append screenshots or attachments. Technical support services are provided at a significant discount off Progent's ordinary Level 1 technical support charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT experts to deal with complex problems. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Support Desk Supplemental Service enables your company to supplement your existing Support Desk team by sharing delivery of Call Center services transparently between your in-house IT support personnel and Progent's nationwide team of PC support technicians and subject matter experts. Progent's co-managed Help Desk service uses a collective support solution based on the number one professional services automation (PSA) tool for handling service requests and trouble tickets, establishing ownership, monitoring progress, and generating reports. For information about how Progent's Call Desk Supplementation Services can enable your business to deliver world-class IT support to your teleworkers, go to Progent's Help Desk supplementation Services.
Cybersecurity for Teleworkers
At-home workers often run their own equipment and work in a physically unsecured space. This increases their vulnerability to cyber attacks and calls for careful use of security appliances, remote endpoint monitoring, and the creation of security policies that follow best practices. Progent's veteran team of certified cybersecurity professionals can help your organization to plan, implement and administer a compliant cybersecurity solution that safeguards vital information in networks that incorporate at-home workers.
- Firewalls allow you to create a network environment that can be safely utilized by local users and by teleworkers, mobile workers, suppliers, customers, and other stakeholders. Modern firewall appliances allow you to configure and control different permissions to various groups of users and to scale your IT network and adjust your security as your business evolves and as cyber threats grow increasingly sophisticated. Progent supports both current and older firewall appliances from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall support services, refer to firewall configuration and support services.
- Online Endpoint Security Monitoring makes it easy to watch over the disparate devices used by telecommuters and either reject or spot and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each protected endpoint, monitoring all activity and using state-of-the-art AI technology to detect zero-day attacks at inception. When a cyberattack is discovered, ProSight ASM immediately isolates the targeted device from the corporate network to contain the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints remain protected even when they are disconnected from the Internet. For more information about ProSight Active Security Monitoring, visit remote endpoint monitoring for at-home workers.
- Security Audits can evaluate the vulnerability of your information system to all types of outside and internal security attacks for an environment that includes remote workers. Progent can deploy remote, automated security inventory software for rapidly and affordably uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's security audit consulting services, which can be provided by data security experts with advanced credentials such as CISA, ISSAP, and GIAC, can assist your company to audit your processes and policies and review your network architecture to enable you to design top-level protection for your teleworkers.
Data Protection Solutions for Teleworkers
The field of Data Protection covers saving and restoring vital information so as to avoid data loss and reduce restoration time in the event of storage failures resulting from hardware breakdowns, programming glitches, user mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid environments that incorporate private data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for at-home workers must address multiple types of user-owned endpoints. Progent offers fast remote help from consultants knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as laptops, tablets and handhelds. Popular backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data spread across a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that uses cloud-based storage and includes granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity strategies often anticipate circumstances that call for a rapid changeover to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can help your company to develop, document and test a DR/BC plan that addresses the process of moving to an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local computers. Endpoint Manager offers a unified platform for protecting critical information by managing on-premises, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and software. Remote endpoint computers can be user owned or business owned. Network admins managing the enrolled endpoint devices of telecommuters can utilize Intune to provision and authenticate applications on devices, push updates and certificates, set up rules for accessing data and resources, manage passwords, establish VPN connections, determine how telecommuters share data, set up threat protection, verify security compliance, and delete sensitive information from lost, stolen or decommissioned endpoint devices. Intune works with iOS/iPadOS, Google Android, Windows, and macOS devices. For information about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to manage the devices of your at-home workforce, refer to Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management product that helps network managers to keep remote endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management along with VMware's Horizon virtual software delivery platform for identity control, app management, and setup management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises product via a perpetual license. Top features of Workspace ONE include rapid over-the-air deployment of new notebooks, quick onboarding of new users, policy setting and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and integration with Microsoft applications and cloud services. To learn about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile device management expertise.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Lincoln, Nebraska organization, phone
An index of content::
Connectix Virtual Server Specialists
Microsoft Server Consolidation Online Troubleshooting
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and based on technology originally developed by Connectix, delivers the power necessary to carry out hardware reduction, software upgrade, and server quarantine tasks via virtualization techniques in an enterprise-ready IT network with high expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies wishing to improve ROI in software development and testing, migration from outdated mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can help your business to evaluate and deploy MS Virtual Server 2005.
Windows Server 2008 R2 Support and Setup
Microsoft Certified Expert Windows Server 2008 R2 Troubleshooting
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, availability, scalability, and versatility that improve productivity of local, remote, and mobile workers. Progent's Microsoft-certified experts can deliver affordable remote engineering, troubleshooting, and education services to help you to design, implement, and manage Windows Server 2008 R2 to add substantial business value to your information system.
24 Hour Dynamics GP 2015 R2 Consultancy
Dynamics GP 2015 Azure Integration Professional
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud readiness, works with the most popular smart phones and tablets, permits one-time sign-on with Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and experience to address the critical IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the business value of your investment in this powerful product.
ProSight Data Backup and Restore Services Consulting
ProSight DPS Hybrid Cloud Backup/Recovery Consulting
ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital data, applications and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical information.
ProSight VM Hosting Specialists
ProSight Private Cloud Services Professionals
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in a solution that gives the maximum degree of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management options are based on proven virtualization platforms that allow small and midsize companies with multi- platform IT systems to save significantly on the costs of capital investments, system maintenance, and IT administration while achieving world-class reliability and an unprecedented degree of vendor independence.
24-7 Dynamics GP Report Writer Consulting Services
Dynamics GP SSRS Consultants
Dynamics GP/Great Plains accounting offers analysis and reporting features that allow you to track all operations, revenues and spending, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support expertise can help you design reports that allow you to analyze your business more completely, converting uncooked data into valuable business information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver custom business software development and web commerce applications that work transparently with Dynamics GP/Great Plains.
Online Help Hyper-V 3.0 Shared Nothing Live Migration
Microsoft Hyper-V Virtual Server Administration Support and Help
Progent's certified consultants can assist you to evaluate the potential benefits of Hyper-V-powered server virtualization for your business, perform pilot implementations to verify Hyper-V's operation with your production applications, evaluate your network infrastructure for smooth performance with virtual server solutions, help you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, train your network management staff to track and administer Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, establish and validate business continuity procedures that optimize network uptime, and provide ongoing consulting and technical support including affordable online repair and comprehensive Help Desk services.
Ubiquiti UniFi WiFi AP Engineers
Ubiquiti's UniFi XG AP WiFi access points Consulting Services
Progent can provide fast access to the expertise of veteran Wi-Fi specialists who can help organizations to determine the advantages of Ubiquiti UniFi wireless access points for your company and assist you to plan, deploy, maintain, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, provision, and position UniFi wireless APs for optimal coverage and performance.
Windows 2008 Active Directory Remote Troubleshooting
Technology Consulting Active Directory
Windows Active Directory requires extensive field experience to configure efficiently across a large corporation. Progent’s Microsoft Certified engineers are experts in designing, integrating, and maintaining sophisticated Enterprise Active Directory installations. Progent’s areas of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual beta version configuration objects in online Active Directory environments, and fixing failed installations of Active Directory and AD-associated programs.
Skype for Business Persistent Chat Engineers
Engineers Skype for Business high availability
Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; connect Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco UC. Progent's certified information security consultants can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
Operations Manager Case Studies
Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once workers were impacted by them. With the benefit of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now anticipate network troubles before they becomes serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve looming problems before customers suspect that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class service continuity, security and performance.
Emergency Recruiter Home Based Microsoft Consultant Job Opportunity
24/7 Virtual Office Microsoft Consulting Positions
Progent is convinced that a well architected and implemented information system is a vital factor for enabling any company's success, and we follow this belief in our own network environment. Progent has built a zero-downtime virtual office network that allows our staff consultants and authorized contractors to offer fast and effective support, collaborate closely on sophisticated projects, and gain from professional and private maturity by being part of an exciting business culture of self motivation and freedom.
Dynamics GP eConnect Engineer
Dynamics GP Web Services Consult
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you create reports that allow you to track your business more thoroughly, turning raw information into useful insights into your business.
Dynamics GP System Migration Planning Specialist
Consultant Dynamics GP System Upgrade Planning
Progent has supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided system integration, customization, training, and debugging services since the platform's debut. Progent can provide top-tier expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can assist your business to plan, test, and implement a cost-effective migration from a a legacy release of GP to the current release of Microsoft Dynamics GP.
Polycom RTX Telepresence Professionals
Polycom OTX Telepresence Professionals
Progent offers the support of an accredited consultant with expertise integrating technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist your company to design, install, upgrade, or troubleshoot a video conferencing solution that protects your investment and optimizes the business value of your IT system. Progent can also provide the expertise of infrastructure engineers who can help companies of any size to create and maintain a communications network that delivers the performance, dependability, protection, and scalability you need to accommodate your telepresence solution.
Windows Server 2008 DirectAccess Integration Support
Windows Server 2008 BranchCache Consultants
Windows Server 2008 is an important step forward in making IT networks more secure and fault tolerant, easier to virtualize and manage, faster, and able to offer a better environment for web hosting and development. Progent can help your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, tech support, education, temporary staffing, network monitoring, and security services.
24-Hour Microsoft Experts Support Services Exchange Online Archiving
Office 365 PST migration Support Outsourcing
Microsoft Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and associated Exchange infrastructure to lower capital expense and management hassle. You can use Office 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a network topology that makes sense for your functional requirements and budget, carry out an efficient move from your existing Exchange organization to one that incorporates Exchange Online, train your IT team and users, and provide as-needed consulting and technical support.
Cisco Firepower NGIPS Remote Support Services
Cisco Firepower integration On-site Technical Support
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, tune, manage and troubleshoot firewall environments based around ASA 5500-X firewalls with Firepower Services.
Technology Professional VMware vRealize Automation vRA
VMware NSX and SRM Disaster Recovery Services
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also permits non-disruptive testing for site recovery, updates and fixes and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, configure, test and manage a disaster recovery system based on VMware SRM and VMware NSX.
Network Consultant Windows Server 2016 Hybrid Integration
Windows Server 2016 Disaster Recovery Planning Remote Support Services
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR system based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
System Center 2016 Amazon AWS Integration Online Technical Support
System Center 2016 and Exchange Online Integration Online Technical Support
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and fixing SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Windows Server 2012R2 Computer Consultants
Windows Server 2012R2 Hyper-V Virtual Switch Consultant Services
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security strategy, automate IT administration, help with application development, and build and test a DR/BC plan.
CRISC Risk Evaluation Professionals
Computer Consultants CRISC Certified
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy in case of an IT system disaster. Progent can show you how to define a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, high-availability system architecture that takes into account availability issues involving a wide array of network technologies and processes.
Windows and macOS Support Services
24-Hour Apple Mac with Windows integration Onsite Technical Support
Progent's service experts in Apple OS X and Windows technology can show you how to combine Mac and Windows systems into seamless networks with full sharing and collaboration support. Enabling productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Microsoft and Apple service makes it possible to offer world class support to businesses that depend on these platforms to maintain their strategic edge. Progent can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Urgent MOTU Digital Performer Trainer
Apple Final Cut Pro Train
Progent's Mac consultants can support the creative aspect of Macintosh environments by offering consulting services and training in imaging, audio, and motion video. Progent's support professionals offer help in a range of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
After Hours Microsoft ISA Server 2006 Integration Services
ISA 2006 Firewall Consultants
ISA 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server engineers can show you how to plan, cost-justify, pilot, install, customize and manage the any version of ISA Server 2006 on your network.
Consult SQL 2008 Reporting Services
Remote Support Services MS SQL Server 2008
Progent's Microsoft-Premier SQL consultants can provide an array of services to help small and midsize companies to plan, configure, manage, and repair SQL Server 2008 solutions in order to get the optimum strategic benefit from this advanced database management technology. Also, Progent can provide expertise for system infrastructure, company-wide security, and custom software development to increase the strategic value of your information investment.
IPsec VPN Security Organizations
Firewall and VPN Security Firms
Progent offers small and mid-size organizations professional support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and SonicWall. Progent can help you design a comprehensive security strategy and select appropriate technologies from a variety of suppliers to achieve your security objectives while staying within your spending limits.
Notebook VPN Network Assessments
Remote Desktop Expert
Progent's remote access and wireless synchronization experts can help you to plan and configure connectivity solutions for off-site desktops, notebooks, and smartphones so they work tightly with your IT network, enabling you to improve the productivity of your off-site workforce.
Apple OS X Tiger Setup and Support
Apple OS X Tiger IT Consulting
Progent's experts can provide Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and email help, security services, and custom education. Progent can assist clients to migrate to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For business environments based exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, safe, fast and able to achieve your company's objectives.
Consulting Services Microsoft Dynamics GP System Upgrade
Dynamics GP Migration Planning Consultancy
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, customization, education, and debugging since the platform's original release. Progent offers top-tier support for upgrading out of date Dynamics GP ERP systems. Progent can help your business to plan, pilot, and implement a cost-effective upgrade from a a legacy version to the current version of Microsoft Dynamics GP.
Consultants Microsoft Windows Server 2012R2
Windows Server 2012R2 Multitenancy IT Consultant
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management team, create an enterprise-wide security strategy, streamline network management, help with creating applications, and build and test a disaster recovery/business continuity plan.
ASA Specialists
Cisco ASA 5500 Computer Engineer
Progent's Cisco certified network infrastructure consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
SIP Trunk Migration Remote Technical Support
IP PBX Outsourcing
Progent's Cisco-certified SIP infrastructure experts can assist organizations of any size to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer cost-effective online or on-premises expertise to help you to migrate efficiently to a productive communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
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