Enlarging your at-home workforce can have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of background assisting SMBs to design, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Lincoln company to select the appropriate tools and adhere to leading practices in creating and operating a safe virtual ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services that go from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can help Lincoln, Nebraska companies to succeed with any aspect of creating a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.
Infrastructure for Telecommuters
Setting up the network infrastructure required to support a remote work environment can be particularly complicated if you must accommodate a combination of personal hardware like PCs and laptops, routers, and wireless APs from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's background delivering remote support for both outdated and modern technologies in virtual office venues allows you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Services offered by Progent to help your company to create a high-functioning work-at-home ecosystem include:
IP Voice Integration for an At-Home Workforce
Extending the company phone environment to accommodate teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's current or legacy products for VoIP solutions. Progent can assist businesses of any size to plan or tune a remote IP voice environment that delivers the flexibility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations optimize their existing Cisco VoIP environments to handle an expanding remote workforce.
Voice/Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from major vendors support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many companies utilize a mix of products to accommodate their different partners and clients. Progent can help you to maintain your current conferencing environment and optimize the engagement of your at-home employees.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office families, providing a powerful environment of applications that deliver a consistent user experience for sharing information throughout a corporate network and on a broad selection of endpoints. Progent has delivered online consulting support for SharePoint and Exchange Server since their initial releases and can assist businesses to configure these critical collaboration products to optimize the productivity of your remote workers.
SharePoint uses web sites to enable collaboration and knowledge sharing by providing policy-driven delivery of data, business processes, and tools for looking through company-wide information silos. SharePoint permits you to create protected portals that enables at-home workers to see and edit consolidated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint expertise, go to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, go to planning and configuration consulting for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers can retrieve them securely via a browser. Provided with Microsoft 365, OneDrive enables at-home employees to jointly author files. Revisions created offline are automatically uploaded when you reconnect to the Internet. To learn about Progent's support services for OneDrive, go to Onedrive configuration consulting.
Public Cloud Integration Services for Remote Workers
Progent can provide affordable remote assistance for helping businesses to create, manage and optimize cohesive network architectures that include internal data centers, at-home workers, branches, plus public cloud services. Progent offers top-tier consultant for all modes of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers resolve problems with cloud access, identity, and cybersecurity.
Azure is a leading platform for cloud services that allows you to utilize infrastructure, virtual servers, and key apps running on Microsoft's massive cloud. Azure offers over 100 cloud-based services such as the ability to host Windows and Linux-based VMs, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can assist your organization to set up VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and design backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to create protected access to Azure for remote workers by configuring and troubleshooting firewalls and VPN tunnels. For information about Progent's consulting services for Azure, visit Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing suite of client productivity software and cloud-based services offered by subscription. Microsoft apps and services are marketed in a variety of plans designed for customers ranging from students and small offices to major enterprises. Progent offers fast and easy online access to experts knowledgeable about Office 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to evaluate the various subscription plans offered with Microsoft 365 and deploy 365 applications for your remote workers to achieve top business value. To find out about Progent's expertise for Microsoft Office 365, go to Office 365 consulting services.
Office 365 Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the benefits of lower costs for physical infrastructure, easier management, dynamic scaling, high reliability, and additional advantages associated with public clouds. Microsoft has designed Exchange Online to operate seamlessly with local Exchange environments, allowing you to create hybrid cloud/onsite networks. Progent's Exchange experts can provide as-needed assistance to get you through challenging IT bottlenecks and also offer end-to-end project management outsourcing to ensure your telecommuters have convenient and safe access to your Office 365 Exchange Online deployment. For details Progent's consulting expertise for Microsoft 365 Exchange Online, see Office 365 Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's leading source of cloud services. Progent offers fast and affordable online contact with cloud connectivity consultants who can help your organization to design, deploy, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other public clouds such as Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist you to create a high-availability network model so your employees have a consistent computing environment whether they are working from your headquarters, a branch office, at home, or on the road. To find out about Progent's expertise for Amazon AWS, refer to Amazon AWS integration support.
Google Cloud is a leading suite of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help you to expand your existing IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your critical applications cloud ready so your telecommuters can take full advantage of Google Cloud Platform services. Progent can assist you to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and streamline access management for at-home workers with GCP Cloud Identity. Progent's experts can also help your business to use GCP's management tools to control and track your Google Cloud environment. To learn, refer to Google Cloud Platform (GCP) integration services.
Help Desk Call Center Services for Remote Workers
A rapid, enterprise-wide changeover to a teleworker workforce, which might be driven by a pandemic or as a component of a business continuity preparedness plan, can overwhelm even the most efficient internal Call Desk. Progent's Call Center services make it possible for organizations to outsource or expand their Call Center with Progent's online Technical Response Center services.
Cybersecurity for Teleworkers
At-home workers often run their own equipment and work in a physically unsecured space. This increases their vulnerability to cyber attacks and calls for careful use of security appliances, remote endpoint monitoring, and the creation of security policies that follow best practices. Progent's veteran team of certified cybersecurity professionals can help your organization to plan, implement and administer a compliant cybersecurity solution that safeguards vital information in networks that incorporate at-home workers.
Data Protection Solutions for Teleworkers
The field of Data Protection covers saving and restoring vital information so as to avoid data loss and reduce restoration time in the event of storage failures resulting from hardware breakdowns, programming glitches, user mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid environments that incorporate private data centers, public clouds, and an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local computers. Endpoint Manager offers a unified platform for protecting critical information by managing on-premises, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and software. Remote endpoint computers can be user owned or business owned. Network admins managing the enrolled endpoint devices of telecommuters can utilize Intune to provision and authenticate applications on devices, push updates and certificates, set up rules for accessing data and resources, manage passwords, establish VPN connections, determine how telecommuters share data, set up threat protection, verify security compliance, and delete sensitive information from lost, stolen or decommissioned endpoint devices. Intune works with iOS/iPadOS, Google Android, Windows, and macOS devices. For information about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to manage the devices of your at-home workforce, refer to Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management product that helps network managers to keep remote endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management along with VMware's Horizon virtual software delivery platform for identity control, app management, and setup management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises product via a perpetual license. Top features of Workspace ONE include rapid over-the-air deployment of new notebooks, quick onboarding of new users, policy setting and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and integration with Microsoft applications and cloud services. To learn about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile device management expertise.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Lincoln, Nebraska organization, phone