Lincoln Remote Workforce Solutions Support Services
Solution Planning, Implementation, Management and Help Desk Consulting and Support Services
Enlarging your remote workforce may have a major effect on network architecture, cybersecurity, and company workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Lincoln company to pick the appropriate tools and follow leading practices in building and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum value. Progent offers services that go from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can help Lincoln, Nebraska organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure required to support a remote work environment can be especially complicated if you must accommodate a mix of personal hardware like desktop computers and laptops, Internet routers, and wireless appliances from different manufacturers and with a variety of operating systems and firmware levels. Progent's background providing online support for both outdated as well as current IT products in remote office solutions allows you to make efficient use of your available infrastructure and provides you with fast access to expertise for making essential updates. Services available from Progent to help you to implement a high-functioning work-at-home ecosystem include:
- Virtual Private Network connectivity makes it possible to establish a safe connection for authenticated remote employees to access IT assets situated at your company datacenter or in the cloud. Progent's consultants can help your company to configure and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your remote workers to utilize Cisco's AnyConnect client software to provide safe VPN connections for a wide selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and use a data center PC's desktop. This technology provides IT managers significant control over the computing environment of at-home employees and offers them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide expert online consulting for integrating routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting the whole family and guests, are commonly used by at-home employees to access their router for work. This can cause performance and security problems. Progent can help businesses to resolve these issues by delivering expertise like Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi access point integration help.
- Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the corporate network. Business-critical applications might demand redundant Internet access in case the primary connection fails. Progent offers expertise for selecting Internet service providers, picking appropriate service packages, and configuring high-availability Internet connections. See Internet access integration services.
VoIP Solutions for At-Home Workers
Expanding the company phone system to accommodate remote users is critical to supporting an effective work-at-home solution. A variety of cloud-centric VoIP platforms are popular with SMBs to server teleworkers. Many larger organizations depend on Cisco's modern or legacy products for VoIP management. Progent can assist organizations of any size to plan or tune a remote VoIP environment that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses optimize their current Cisco VoIP environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed across the network. Unified Communications Manager manages additional mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, visit CUCM expertise.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other older IP voice platforms, see Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients operating beyond the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and provide on-demand configuration and troubleshooting expertise.
Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from leading vendors enable online discussions, video conferencing, chat sessions, and content sharing for both local workers and telecommuters. Many companies use a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can help your organization to manage your existing voice/video conferencing environment and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications product that supports real-time presence, IM, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for video sessions. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for training. For details about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as voice/video calling, threaded chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist you to tune your network architecture to host them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a rich ecosystem of applications that create a consistent user interface for sharing information across a corporate network and on a wide selection of endpoints. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange Server since their original publication and can help businesses to configure these flagship collaboration platforms to maximize the productivity of your at-home workers.
SharePoint utilizes web sites to enable collaboration and knowledge delivery by offering policy-based access to content, business processes, and utilities for searching through company-wide information silos. SharePoint permits you to create protected portals that permits at-home workforce to view and edit aggregated business intelligence via Wikis, Blogs, social networking sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting services, visit SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, see planning and configuration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. Remote users can save files to the OneDrive service, and colleagues anywhere can share them securely via a browser. Provided with Microsoft 365, OneDrive allows home employees to co-edit files. Revisions created offline are uploaded when you go back online. For details about Progent's support services for Microsoft OneDrive, go to Microsoft Onedrive integration consulting.
Public Cloud Integration for Telecommuters
Progent can provide affordable online assistance for helping organizations to build, maintain and optimize integrated hybrid network models that include physical data centers, teleworkers, branch offices, plus public cloud resources. Progent can provide expertise for all types of public cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help teleworkers fix issues with cloud connectivity, authentication, and security.
Microsoft Azure is a leading platform for cloud software and services that allows you to utilize infrastructure, virtual servers, and key applications running on Microsoft's massive cloud. Microsoft Azure offers more than one hundred services services including hosting for Windows and Linux-based VMs, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist you to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity control with Azure Active Directory, and design data backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you create secure connections to Azure services for teleworkers by setting up and debugging firewalls and VPN tunnels. For details about Progent's support services for Azure, see Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud-based services offered by subscription. Office apps and cloud services are marketed in a variety of plans designed for customers ranging from students and small offices to large enterprises. Progent can provide quick and easy online contact with consultants familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to assess the various subscription bundles offered with Office 365 and configure 365 applications for your remote workers to achieve maximum business value. To learn about Progent's consulting expertise for Microsoft Office 365, go to Office 365 integration services.
Exchange Online is among the most widely used applications in the Microsoft 365 product line. Office 365 Exchange Online provides the benefits of lower spending for physical infrastructure, simplified management, dynamic scaling, high availability, and other advantages associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run seamlessly with on-premises Exchange environments, enabling customers to create hybrid cloud/onsite information systems. Progent's Exchange experts are available for as-needed help to get you through challenging technical roadblocks and can also provide end-to-end project management services to make sure your teleworkers have easy and safe access to your Office 365 Exchange Online deployment. For details Progent's consulting expertise for Microsoft 365 Exchange Online, see Office 365 Exchange Online integration and support consulting.
Amazon AWS is a trailblazer in the public cloud arena and is the industry's biggest source of cloud-based services. Progent offers fast and affordable online contact with cloud connectivity consultants who can assist your organization to design, implement, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist your company to build a high-availability network model so your users have a productive computing environment regardless of whether they are working from your headquarters, a branch office, at home, or on the road. For details about Progent's support services for Amazon AWS, go to Amazon AWS integration expertise.
Google Cloud Platform is a popular suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist you to scale your existing IT resources with the Google Cloud, and Progent's DBA experts can show you how to make your mission-critical applications cloud friendly so your at-home workers can take full advantage of Google Cloud Platform services. Progent's consultants can assist your business to deploy virtual machines on GCP Compute Engine, design a cost-effective storage solution with Google Cloud Storage, and streamline access management for remote workers with Google Cloud Identity. Progent can also help your business to use GCP's management technology to control and track your GCP ecosystem. For information, see Google Cloud Platform (GCP) integration support.
Help Desk Support for Teleworkers
A sudden, organization-wide switchover to a from-home business model, which could be driven by an epidemic or as a component of a disaster recovery plan, can overstretch even a high-performing internal Call Desk. Progent's Help Desk services allow organizations of any size to outsource or expand their Help Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk services leverage Progent's extensive team of online technical support specialists along with enterprise-class trouble ticketing and follow-up software to offer an economical, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 PC support from help requests through ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to monitor or revise the status of their current trouble tickets, add details, and upload screen captures and relevant files. Technical support services are delivered at a substantial price reduction off Progent's ordinary Level 1 desktop support rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT experts to deal with complex issues. To learn more, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Augmentation Service allows your business to augment your existing Call Desk organization by sharing responsibilities for Help Desk support seamlessly between your in-house support staff and Progent's extensive pool of desktop support engineers and subject matter specialists. Progent's shared Help Desk Call Center service is based on a co-sourcing support model based on the leading professional services automation tool for handling help requests and ticketing, assigning responsibility, tracking progress, and producing reports. To learn how Progent's Help Desk Call Center Supplementation Services can help your business to deliver world-class technical support to your telecommuters, visit Progent's Support Desk augmentation Services.
Security for At-Home Workers
At-home workers commonly run their own equipment and work in a physically unsecured environment. This increases their vulnerability to cyber attacks and demands judicious use of firewalls, remote endpoint monitoring, and the creation of policies in compliance with best practices. Progent's veteran roster of certified data security experts can assist your business to plan, deploy and administer a compliant security environment that guards critical data in networks that incorporate an at-home workforce.
- Firewalls enable you to create a network that can be securely accessed by local users and by at-home workers, mobile users, vendors, clients, and the public. Next-generation firewall devices allow you to assign and manage appropriate permissions to different groups of users and to scale your network and adjust your security profile as your company evolves and as cyber threats become increasingly complex. Progent supports both new and older firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall configuration expertise, go to firewall integration and support expertise.
- Online Endpoint Monitoring makes it easy to track the disparate computers used by telecommuters and either block or spot and respond to modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on each protected endpoint, monitoring all activity and using state-of-the-art machine learning and full execution context to detect new threats at inception. When a cyberattack is spotted, ProSight ASM immediately isolates the targeted endpoint from the corporate network to quarantine the malware. Because the ProSight ASM software agent is self-contained, endpoint devices stay protected even when they are offline. For details about ProSight ASM, refer to remote endpoint monitoring for telecommuters.
- Security Audits can evaluate the vulnerability of your information system to all types of outside and local security threats for a network that incorporates teleworkers. Progent can run remote, automated security inventory scanning for rapidly and affordably detecting a wide variety of security weaknesses that can be found via the Internet. Progent's endpoint security assessment experts, which can be provided by network security experts with advanced credentials including CISM, ISSAP, and GIAC, can help you to evaluate your workflows and policies and review your WAN architecture to allow you to implement the highest level of protection for your teleworkers.
Data Protection for Telecommuters
The field of Data Protection involves backing up and recovering critical information so as to prevent data loss and reduce restoration time in case of storage problems due to equipment breakdowns, software hiccups, operator error, malware, or any other reason. Dependable data protection strategies can be especially difficult to design and manage in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Restore strategies for remote workers must address diverse kinds of user-owned endpoint devices. Progent offers fast online help from experts familiar with a wide array of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore solutions maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud-based storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity strategies often anticipate circumstances that call for a quick switch to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity planning consultants can help your company to create, document and test a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has renamed and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager offers a centralized platform for protecting corporate data by controlling local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting mobile computers and applications. Managed endpoint devices can be personally owned or business owned. Network administrators managing the enrolled endpoint devices of teleworkers can utilize Intune to provision and validate applications on devices, push updates and certificates, configure rules for accessing data and networks, manage passwords, create VPN connections, control how home-based workers share information, set up threat defense, ensure security compliance, and wipe sensitive data from lost, stolen or decommissioned endpoint devices. Microsoft Intune works with Apple iOS, Google Android, Windows, and macOS devices. To learn about Microsoft Intune and to find out how Progent can assist your company to use this platform to manage the endpoint computers of your telecommuters, refer to Intune remote device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) product that helps network administrators to keep offsite endpoints up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint management plus VMware's Horizon virtual software delivery platform for access control, application management, and setup management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment via a perpetual license. Key capabilities of VMware Workspace ONE include rapid over-the-air provisioning of new laptops, immediate onboarding of new employees, policy setting and enforcement for all classes of endpoints, aggregated reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud-based products. For information about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE mobile device management expertise.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Lincoln, Nebraska company, phone
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Top Quality Citrix XenMotion Consultant
Citrix Virtual Server Professionals
Progent's Citrix-authorized engineers can assist you to understand the business benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can also assess your current XenServer environment and help you to optimize resource utilization, performance, protection, uptime, and recoverability.
Apple iPad Network Consultants
macOS and OS X Consulting Services
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent can also help you with iPhone support and iPad management, or moving to Apple's iCloud. For computer environments based exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, safe, fast and aligned with your company's business goals.
Mirial Engineer
Consultant Services SCOPIA Video Conferencing
Progent can provide the services of a certified engineer with an extensive background deploying technology from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, expand, or troubleshoot a telepresence environment that protects your current investment and maximizes the business value of your IT system. Progent also offers the services of infrastructure engineers who can assist businesses of any size to create and maintain a network that delivers the speed, dependability, protection, and scalability you need to accommodate your telepresence solution.
24-7 Consulting Solaris with Windows
Windows and Solaris Support and Setup
If your business computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can help you to incorporate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence support services feature IT infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and administration, online network support and troubleshooting, in-person technical support, and Contact Center outsourcing.
CISSP Certified Security Consulting Services
CISSP Certified Security Specialist
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any aspect of IT security. Progent can help implement efficient cybersecurity systems that protect a small office against advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile clients accessing network resources spread over a mix of physical datacenters and public and private clouds.
Retail Management System Technology Consulting Services
Design and Installation QuickBooks Pro
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to match your particular company requirements. Progent’s Microsoft consultants provide experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration support for secure, corporate-wide resource sharing plus interfacing with Customer Relationship Management packages.
Cisco Firepower AVC Computer Consultant
Top Consulting ASA Firewall with Firepower
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control network environments that span local offices, data centers, private clouds and public clouds.
Microsoft Certified Partner Engineer Office 365 AD Connect
Computer Consultant Hybrid Office 365 solutions
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This allows you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and on budget.
Microsoft Office XP Consulting Services Firm
Microsoft Office Small Business Computer Consultants
To provide economical network services for small businesses, Progent has developed full-service computer outsourcing packages that give small organizations quick access to technical help without forcing you to hire, educate, and maintain an expensive full-time computer support staff. Progent’s IT outsourcing packages give you an economical alternative for creating a protected and robust system for your important Microsoft Windows office productivity applications such as Microsoft Office XP and Office 2003.
After Hours CISSP Certified Security Professional
CISSP-ISSAP Cybersecurity Engineer
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any facet of IT security. Progent can implement efficient cybersecurity systems that protect a small business against modern threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid networks that support local, online, and mobile users sharing IT resources distributed over multiple physical datacenters and various clouds.
Computer Engineer iPad
Apple iPad Support and Setup
Progent's experts can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad management, or moving to iCloud. For computer networks based exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your company's objectives.
Solaris with Windows Consult
Solaris with Windows Consultant Services
Progent's UNIX family support experts offer small and mid-size companies and software developers assistance with administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise offers you a convenient single source to show you how to build and manage a secure and robust mixed-platform network and communications solution that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Office 365 AD Connect Information Technology Consulting
Urgent Hybrid Office 365 and Exchange Support Outsourcing
Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other Exchange infrastructure to reduce capital costs and management overhead. You can deploy Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to assist your small businesses to assess the benefits of Exchange Online, design a solution that aligns with your business needs and IT budget, carry out a non-disruptive move from your existing Exchange system to one that includes Exchange Online, train your management team and end users, and provide as-needed consulting and technical support.
On-site Support Automatic Failover
High-Availability Internet Network Network Engineer
Progent's Cisco-authorized IT engineers can show you how to create an economical, high availability Internet connection architecture that can deliver 24x7 Internet access via a wide array of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to help you apply the most current techniques for high availability Internet connectivity to create an affordable, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet access.
Windows and macOS coexistence Technical Support
Mac and Windows Active Directory Network Consulting
Progent's service experts in Apple OS X and Microsoft Windows technology can help you combine Mac and Windows computers into cohesive networks with full sharing and workgroup support. Allowing productive co-existence among a variety of servers and desktops powered by Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Macintosh service makes it possible to offer world class support to companies that rely on these technologies to keep their competitive advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
VMware vCloud Suite Specialist
VMware Site Recovery Manager and NSX Consultants
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a repeatable runbook for restoring applications and services quickly following an outage. SRM supports centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, configure, test and administer a disaster recovery solution based on VMware SRM.
Postini Subscription
Postini Consulting
E-Mail Guard from Postini offers continually updated spam and virus filtering, data filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a standard Postini license, you can still have access to Postini’s Perimeter Manager services via Progent’s E-Mail Guard spam filtering and antivirus aggregation program. Progent’s certified email security consultants can help you devise an email defense plan that features spam filtering and anti-virus products and processes.
SQL Server 2016 Express Troubleshooting
Support and Setup SQL Server 2016 Stretch Database
SQL Server 2016 introduces significant improvements in performance, scale, data security, high-availability, BOYD support, and integrated business intelligence. New features include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help organizations of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.
Windows Server 2016 PowerShell Support and Help
24-Hour Windows Server 2016 Software Load Balancing On-site Support
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR system built around Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.
Microsoft Excel Trainer
Excel VBA Design Firms
Progent's certified Excel and Office 365 Excel application consultants can provide a wide variety of online services to help your organization to plan, program, pilot test, install, manage, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to migrate your current Excel solutions to the latest releases of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different versions of Excel. Progent offers as-needed help to clients who need a fast solution to a specific problem related to Office Excel and Progent can also provide comprehensive project management support for migrating or creating line-of-business applications based on Office Excel. Progent's affordable online training classes for Excel can be custom tailored to meet the needs of individual users or teams.
SQL Server 2012 AlwaysOn Failover Cluster Network Consultants
Microsoft Expert PowerPivot for Excel Onsite Technical Support
Progent can provide the expertise of Microsoft-certified engineers and seasoned software programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified data security professionals to assist your business to assess the likely benefits of SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and secure network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Infor SyteLine CloudSuite Development Specialist
Infor SyteLine CloudSuite Excel Integration Technology Professional
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and distribution companies to simplify supply chains and improve the efficiency of key processes in order to get products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that can range from occasional advice to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Microsoft Access performance tuning Contract Programming Firm
Immediate Development Company Microsoft Access Web App
Progent can provide affordable online support for all editions of Microsoft Access including desktop and browser-based versions and offers advanced support for Access application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide tailored online training for Access development and database administration.
Onsite Support Technology Consulting
Onsite Support Online Help
For mid-size businesses looking for network support, Progent offers an array of options such as local help, remote support, off-site Call Center, round-the-clock support with remote system monitoring, emergency staff augmentation, site relocation support, software development, and professional consulting. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides expert onsite help for solving network problems rapidly and affordably.
Solaris to Windows Upgrade Consulting
Solaris-Windows Migration
Progent can help your business to plan and implement an efficient migration from a Sun Solaris-based IT environment to a network powered by MS Windows and suited for supporting Microsoft's popular office productivity software, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can help you preserve your data and minimize productivity disruption by developing an efficient transition strategy that protects your current investments in Solaris software and infrastructure. UNIX-to-Windows transition support services offered by Progent include analysis of existing infrastructure, migration planning and validation, Microsoft Exchange migration services, information and application software migration, and processor and storage system transition and consolidation.
Tech Consultants Part-time CIO
Top Contract Programming Firm Accounting System
Progent's team of application experts offer advanced consulting, custom development, integration help, and online classes for popular applications that address key areas including ERP and MRP, general accounting, business analytics, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting and troubleshooting services online, Progent can assist small businesses throughout the U.S. to eliminate the time and fees associated with travel and on-site visits without compromising the effectiveness of consulting services.
Branch Location Professional
Sales Office Configuration
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique ability for supporting branch offices that need IT help with the responsiveness associated with with small firms but which includes effective communications, thorough documentation, and adherence to enterprise IT standards. If your enterprise maintains a branch office located anywhere in California or any area covered by Progent's consultants, Progent can provide a wide range of on-premises and off-site network consulting services and system architecture expertise.
UNIX Migration Consulting
Solaris Migration Consultant
Progent can help your business to design and implement a smooth migration from a Sun Solaris-powered information environment to a network powered by MS Windows and suited for supporting Microsoft's familiar office productivity products, business applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application experts can help you guard your information and reduce productivity disruption by developing an efficient transition strategy that protects your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of current infrastructure, migration strategy and validation, MS Exchange migration services, data and application transition, and server and mass storage migration and economization.
Sun Solaris Consult
BSD Technology Consultant
Progent's UNIX platform support services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient single source to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Professional Oracle Enterprise Manager
Oracle 10g Applications Consultants
Progent offers affordable online access to an authorized Oracle database administration consultant or an Oracle application developer. Progent offers advanced database administration services for any version of Oracle including 10g and 11g and can also help plan, create, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication tools and Oracle Database Resource Manage.
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