Progent's Microsoft-certified consultants can provide online or in-person support to assist organizations of all sizes to design, deploy, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional help for fixing especially challenging problems, or comprehensive project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security solutions for IT networks with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business plan and deploy an installation of ISA Server 2004 that supports your information security needs without restricting your network.
Progent provides small and mid-size companies professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can show you how to design a comprehensive security strategy and choose the right products from a variety of suppliers to support your security objectives while sticking within your spending limits.
Progent's Citrix consultants can assist you to assess the business benefits of the various versions of Citrix Essentials for Hyper-V, assist you to use Citrix management utilities in your Microsoft Hyper-V network, and show you how you can deploy Citrix Essentials to improve the performance, uptime, consistency, and recoverability of your virtualized network while lowering the cost of resources and operations and simplifying management tasks.
Progent's Cisco-certified CCIE consultants can assist your business to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate efficiently from outdated switches to current models.
Progent's Office and Office 365 consultants can assist businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that offers quick ROI and promotes better business outcomes. Progent can help your company to interface Office or Office 365 applications with one another and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent can also help you to resolve compatibility issues between various versions of Office desktop and can provide live online instruction to individual users and groups.
If you want to revamp your production web site, create internal webs for purposes such as human resources or employee education, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can provide skilled and proven web developers. Progent's consultants can also show you how to design and manage a safe, robust server and communications network, including off-site and wireless access, to run your web solutions.
Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2K Servers and can streamline system management, offer technical support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in designing test programs to eliminate the technical risk involved with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility issues.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, software development, training, and debugging services since the platform's debut. Progent can provide in-depth expertise for upgrading out of date Dynamics GP ERP systems. Progent can help you to plan, test, and carry out a cost-effective upgrade from a an outdated release of GP to the current version of Microsoft Dynamics GP.
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a single point of control for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help you with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have specific mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.
Progent offers technical support for mid-size businesses with 100 to 250 system clients. The medium size business or work group has traditionally been an overlooked part of the market for network support expertise. The cost structures and service access practices of large third-party service firms make them too expensive for the typical mid-size business or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an information system whose advanced technology and sophistication are frequently comparable to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual network technology and proactive server monitoring, dramatically reduces the network maintenance expenses of a small-medium business while providing the small company with enterprise-level service from professional, IT consultants with background in a wide array of small business technologies. If your medium size company or small business is looking for levels of IT support appropriate for a mid-size office without paying big-company prices, call Progent.
For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that improves the business impact of your IT network; integrate XenDesktop software with your physical and virtual servers, user computers, and printers; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your IT staff to follow industry leading practices to manage XenDesktop efficiently.
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or small support firms who offer scant documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service reports transmitted by every consultant to every customer. The practice of detailing and archiving service records allows more effective support and eliminates a slew of typical problems such as when a service customer is effectively held hostage to a consultant who won’t let go of the keys to the kingdom.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and carry out a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified experts can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can help you plan, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent imposes no startup fee and asks no retainer for support services provided during normal working hours. Progent's one-minute granularity eliminates big invoices for quick fixes so you won't be forced to allow simple problems to fester.
Progent provides live online training for a range of desktop applications and environments such as Office and Office 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the advantages of conventional in-person instruction, such as instant interaction between students and teachers, but avoids the costs of travel and the hassle of attempting to synchronize the availability of many workers. Offered to single students or groups of all sizes, Progent's live online instruction permits the teacher to conduct the seminar from an online office while the clients can be dispersed throughout a campus or all over the country. Virtual instruction utilizes proven teaching tools like broadcast white boards, real-time questions, and collaborative applications. Sessions can be short and targeted to specific subjects or longer in duration and broader in coverage.
Progent's CISSP-certified network security experts can help businesses of all sizes with any aspect of IT security. Progent can help implement cost-effective security solutions that protect a small office from advanced malware attacks or Progent can plan, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile users sharing IT resources spread across multiple physical datacenters and public and private clouds.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
If your company computer system combines Solaris technology with Windows, Progent can assist you to incorporate your computers into a unified network that allows all your operating systems to run side by side for easy administration, seamless information exchange, high dependability, superior throughput, and tight security. Progent's Sun Solaris and Microsoft Windows integration assistance offerings feature IT infrastructure configuration and support, consulting for Windows services for UNIX, online network monitoring and administration, online network help and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Progent’s data center IT services are intended for businesses with hardware located at IDCs or data center colo hosting facilities and in need of timely on-site assistance at the collocation facility as well as off-site help from Microsoft and Cisco Premier Certified professionals. Progent provides a complete array of data center and IDC and collocation consulting services including system architecture analysis, Windows and Linux server installation and maintenance, tech support for server and telecommunications networking, design and deployment of fault tolerant configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server clustering systems.
For large organizations, Progent can leverage internal IT staffs by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can act as a transparent local extension of corporate IT management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level support for multiple location office environments based on Enterprise Windows 2000. Progent can provide field engineers and technicians to help with a campus relocation or office move, or a network architect to assist with building or utilizing an Internet Data Center or Hosting Facility.
Progent can provide fast access to the expertise of veteran wireless specialists who can help organizations to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your business and assist you to design, install, manage, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to select, configure, and place Ubiquiti UniFi Wi-Fi access points for your required coverage and performance.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management strategy based on leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent has been providing SharePoint support since the first product was published over a decade ago, and Progent has the scope of IT knowledge to assist organizations of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in specific jobs associated with your SharePoint 2013 migration.
Progent's Power BI experts can assist your business to plan, install, manage, enhance or troubleshoot your Power BI environment. Progent's database experts can help you to prepare your target data for Power BI visualizations. Progent can assist you build and manage an onsite, cloud, or hybrid network model to run Power BI.
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and delivers a common control mechanism for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can help businesses of any size with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.
Progent can supply small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible technology to enhance business operations so they match more closely with your corporate goals. Your business can create and implement a well thought out IT strategy without absorbing the cost of a full-time Chief Information Officer.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, track, enhance and troubleshoot their networking hardware like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding devices that need critical updates, or identifying the cause of performance problems.
Progent's remote access and wireless synchronization experts can assist you to design and configure secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your IT network, allowing you to optimize the productivity of your remote workforce.
Microsoft Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class package featuring enhanced protection, transparent integration with other Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, increased worker output, and stronger IP protection. Microsoft Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer online and on-premises support and troubleshooting services for your Office Communications Server deployment and can assist you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add business value to your IT system
Progent provides nationwide remote help and troubleshooting services for businesses who run Solaris networks or whose IT systems feature a mix of Solaris and Microsoft products. Online technical support offers optimum leverage for your IT dollar by extending client productivity and shortening the hours charged for network analysis and repair. Advanced remote support technology and skilled service specialists and engineers allow Progent to handle most network issues without wasting time and expense by going to your location. In most of cases your network problems can be dealt with by telephone or via a combination of phone help and online connectivity. Progent can make available Cisco CCIE network experts and CISA and CISM certified security professionals to assist you with the toughest network issues.
Remote continuous network monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can afford a level of protection that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical services designed to help you to identify and resolve a most IT network problems before they can impact your business.
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless arm of your IT consulting staff.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, optimizing wireless throughput by reducing the impact of RF congestion, improving wireless uptime with fast auto-failover, and hardening data security by identifying threats and filtering network traffic based on user class and location. Progent can help your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.
Progent’s Microsoft certified consultants can offer small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the speedy creation of advanced business programs that can give your company a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to providing consulting, support and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.
Progent’s certified Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security gaps.
Progent's Wi-Fi site survey services assist you to design, install and debug a Wi-Fi network adapted to your environment, offering your business a WLAN that delivers the reception, performance, density, data protection, and roaming ability your business requires.
For small and midsize organizations, computer security and regulatory compliance is excessively complicated to stay ahead of yet too risky to overlook. The world's biggest enterprises have been breached, and the top cloud service providers have on occasion been knocked out. It looks as though there's no place to run. Progent has made it economical for smaller businesses to carry out critical IT security tasks effectively by offering the benefit of billed time to the closest minute without any minimum charge for online support. This means you can have the help of a seasoned computer expert to provide just the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a complete security strategy.
Progent's Mac networking engineers can help you with a wide range of system foundation areas including network architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies such as Voice over IP and fast wireless networking. For business networks built exclusively on Apple Mac OS X or for environments that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and depth to deal with the complexity of planning, integrating, and supporting a system architecture that is robust, secure, efficient and supportive of your corporate objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan storage area network systems. Progent can also give you access to certified professionals to help you with Cisco routers and switches.