Apple macOS and OS X, Linux, Solaris Expertise
Linux Consultants:
Overview of Linux Support Expertise
Additional Topics of Interest
Cisco IP Video phones Consulting Services
8800-EX Wireless IP Phone Troubleshooting
Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM apps like Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Remote Support Services Windows Server 2019 Virtual Machine
Technical Support Services Windows Server 2019 Hybrid Configuration
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help your business to design a DR/BC solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Skype for Business 2015 Remote Troubleshooting
Skype for Business and Quality Dashboard Professional
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional PSTN voice communication. Lync Server 2010 can extend the capability of Exchange, SharePoint and Office desktop or Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support services to assist your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Failover Clustered Servers Network Consulting
Microsoft Support Windows 2008 Cluster Server
The clustering feature set incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the deployment, setup, and management of server clusters that offer greater levels of network availability, security, efficiency, and versatility. New or improved capabilities include cluster verification, easier setup and deployment, improved cluster management, new cluster architecture for increased availability, better protection and quorum structure, elimination of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help your company evaluate the business benefits of failover clusters, plan and execute an installation, educate your network support staff to manage your failover clusters, deliver continuing consulting and technical help services, and produce and test a workplace recovery plan.
Top Ranked Remote Support Small Business IT Consultant
Small Business IT Outsourcing Firms Utah
If your business does not require emergency remote help but you think you will require assistance with your network in the near future, you can conserve time and expenses and ensure that the appropriate IT skill will be ready when you want it by getting in touch with a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or send email to information@progent.com.
9800-40 wireless controller Onsite Technical Support
9800-L wireless controller Computer Engineer
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of wireless APs, optimizing wireless performance by limiting the impact of RF congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by detecting cyber threats and filtering network traffic according to user class and location. Progent can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Short Term Staff Augmentation Support and Integration
Support and Setup Supplemental IT Staffing Services
Progent's temporary IT staffing services allow organizations to respond to sudden increases in demand for IT support personnel without dealing with the expense and delays associated with identifying and recruiting reliable technical workers and without increasing your permanent workforce.
Cisco ASA Firewall with Firepower Specialists
Specialists Cisco Firepower Configuration
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, optimize, administer and troubleshoot firewall environments built on ASA firewalls with Firepower Services.
Developer Firm Excel
Microsoft CRM IT Consultants
Progent's team of application experts can provide advanced consulting, custom programming, deployment assistance, and webinar classes for leading applications that address key areas including ERP, general accounting, management reporting, web commerce application design, and the MS Office suite of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting services remotely, Progent can assist clients throughout the United States to eliminate the time and fees associated with travel and on-premises activity without compromising the high quality of consulting services.
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Professionals Hybrid cloud integration
Consultants Enterprise hybrid cloud solutions
Progent can assist you to design and manage cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that utilize physical IT assets as well as one or more cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of background providing advanced consulting expertise remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Top Consultant Services Lync Server 2013 Front End Pool
Lync Server 2013 and Active Directory Consultants
Progent's Microsoft-certified consultants can assist your company to assess the benefits of Lync Server 2010 for your environment and can assist you to plan and execute a rollout of Lync Server 2010 that consolidates the management of IM and Presence and increases the output of your in-house employees, at-home workers, and smartphone users. Progent can in addition assist your company to carry out a smooth upgrade to Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the collaborative functions of Microsoft Office programs, and offer training and continuing support for Microsoft Lync Server 2010 and other Microsoft technologies.
Award Winning Comprehensive Event Management Setup and Support
Remote Monitoring and Reporting Remote Consulting
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager environments and offer companies of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Immediate MRTG Consultant Services
Technology Consulting MRTG
Network monitoring commonly involves tracking a system's resource usage in order to uncover throughput bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that run under Linux and can be used to observe mixed-platform networks where Linux and Windows coexist. Progent's network support consultants can show you how to use both these programs to optimize and troubleshoot your network. Progent's Linux consulting services offer small businesses and developers assistance with administering and supporting UNIX and Linux networks that work with Microsoft-based products.
Remote Technology Professional Project Implementation
Consultant Services Project Design
For advanced project management support, Progent can provide the services of veteran IT professionals with decades of experience in technology management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that development or deployment projects are completed on schedule and on budget.
Biggest Stabilizing Phase: Design Tuning Information Technology Installation Service
Computer Outsourcing Consultant MSF
When conducting consulting projects for enterprise customers, Progent uses a phased methodology driven by specified milestones so as to meet budgetary, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert implementation. All phases are documented to make available a detailed summary of technical services performed and to help in downstream network maintenance.
24 Hour Security Management Consultants
CISM Certified Cybersecurity Management Consultant
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of performance that IT security managers are required to learn. It provides business management the confidence that consultants who have qualified for their CISM certification have the background and knowledge to deliver efficient security management and support consulting.
Emergency Security Penetration Testing Security Audits
Security Penetration Testing Network Intrusion Penetration Testing
Stealth intrusion testing is an important component of any overall IT system security plan. Progent's security experts can perform extensive intrusion tests without the awareness of your organization's internal network support staff. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion incident warnings and event log monitoring are correctly configured and consistently observed. Progent can provide ongoing autonomous PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks typical of the latest strains of ransomware.
Aironet Wi-Fi Access Point Computer Engineer
Cisco Prime Infrastructure IT Consulting
Progent's Cisco certified Wi-Fi experts offer economical remote and on-premises support for end-of-life and modern 802.11ac Aironet Wi-Fi access points and Progent can assist your business to design and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.
Helpdesk for Telecommuters Outsourcing
Consultants Telecommuter
Progent has 20 years of background helping small and mid-size businesses to plan, implement, tune, manage, and troubleshoot computer networks that incorporate telecommuters.
Microsoft Azure VPN configuration Integration Firm
Microsoft Entra Specialists
Progent can assist companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of different cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you avoid the typical mistakes small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.
Engineers Microsoft Windows Server 2008 R2
Technology Consulting Windows Server 2008 Hyper-VI
Windows Server 2008 is an important advance in making IT networks more protected and fault tolerant, simpler to virtualize and administer, faster, and able to provide a better platform for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Windows Server 2008 by delivering certified consulting, support, education, temporary staffing, network monitoring, and security engineering expertise.
ransomware cryptoworm recovery Specialists
Ryuk ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Virtual Server Hyper-V Computer Engineer
Hyper-V 3.0 Shared Nothing Live Migration IT Consulting
Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas including multitenancy, agile infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network expenses and enhance productivity.
Consultants Conti ransomware recovery
ransomware cleanup and file recovery Technology Professional
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Immediate SCDPM 2016 Support and Setup
Data Protection Manager 2016 Rolling Upgrade Outsourcing
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore capabilities for Microsoft-based networks. SCDPM 2016 offers application-sensitive backup for key workloads like Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to plan, deploy, manage, and repair a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous version of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management services to help you finish your SCDPM 2016 deployment on time and within your budget.
Meraki MR42 Access Point Online Technical Support
Meraki Access Point Management Integration Services
Progent's Cisco Meraki wireless access point consultants offer online and onsite support to help organizations of all sizes to design, deploy, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based wireless networks for sites that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that delivers the same access, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.
Microsoft Certified Partner System Center Operations Manager Computer Consultants
24/7 Microsoft System Center Operations Manager Specialists
Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have fast access to Progent's Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT service programs, mid-size businesses can choose a simple co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager to offer small and midsize business networks enterprise-class availability, security and productivity.
Integration Services wireless IP phone upgrades
wireless IP phones and CUCM Support and Integration
Progent's Cisco Wi-Fi IP phone configuration consultants can provide online and on-premises support to help your organization create and administer a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
24-7 Online Troubleshooting Office 2016
Microsoft 365 Server Troubleshoot Expert
Progent's certified Office and Microsoft 365 consultants can assist companies of any size to integrate Microsoft Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that provides quick ROI and promotes improved business outcomes. Progent can assist you to integrate Office or Microsoft 365 applications with each other and with additional key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems between various releases of Office and can provide live online instruction to individuals or teams.
Patch management Consulting
Internet of Things patch management Professionals
Progent's managed services for software/firmware update management offer organizations of all sizes a versatile and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices scanners, network appliances like routers and Wi-Fi APs, and IoT devices like sensors and health monitors.
Microsoft 365 Training Remote Technical Support
Network Engineer Microsoft 365
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Immediate Microsoft 365 PowerPoint Integration Engineer
Microsoft 365 Exchange Online Integration Online Consulting
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid solutions that transparently integrate on-premises and cloud products and services.
Specialists Cybersecurity Security Evaluation
Cybersecurity Vulnerability Evaluation Specialist
Progent has created special network security service bundles designed to deliver larger enterprises an objective and comprehensive network security assessment from a team of certified security consultants. All Progent's network security assessment packages incorporate a suite of procedures like automated scans from inside and from outside the network security perimeter, professional interpretation of captured data by accredited security engineers, production of a paper documenting the findings, plus an interactive concise executive summary and an in-depth interactive review for internal IT administrators.
Exchange 2007 Technical Consultant
Microsoft Exchange 2007 Technology Professional
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the experience to finish your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business goals.
NinjaOne Endpoint Monitoring and Reporting Onsite Technical Support
ProSight NinjaOne Remote Desktop Monitoring IT Consulting
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your network running at peak levels by checking the health of vital assets that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they can disrupt your business.
Technical Consultant Extended Call Desk Costs
Emergency Shared Help Desk Economics On-site Technical Support
Progent's Helpdesk management and co-management services help organizations to cut costs, improve productivity, and respond rapidly to sudden changes in business circumstances.
Engineer Enterprise hybrid cloud integration
Multiple cloud integration Consultant
Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that combine local IT assets along with one or more public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Citrix StorageLink Gateway Professional
Specialist Citrix Lab Manager
Progent's Citrix-certified experts can help you to assess the business value of the various versions of Essentials for Hyper-V, assist you to use Citrix administration tools with your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to improve the responsiveness, availability, flexibility, and fault tolerance of your virtual network while lowering the cost of equipment and support and simplifying management processes.
Immediate Server Management Engineers
Virtualization Consultant Services
With virtual servers, businesses are able to operate many virtual servers on a single actual server. Virtualization technology enables businesses to gain all the advantages of server isolation, but without the costs associated with buying extra server hardware. Virtualization is the critical technology for private clouds, which provide major benefits including reducing the costs of capital equipment, facilities, and administration while improving data protection, network reliability, and disaster recovery. Other useful server management technologies are server monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management specialists can assist you in all areas of server consolidation and management to allow your business to contain expenses and save time.
Microsoft SQL Server 2008 Computer Consultants
SQL Server 2008 Onsite Technical Support
Progent's Microsoft-Premier SQL Server consultants can provide an array of support services to help small companies to plan, implement, administer, and troubleshoot SQL Server 2008 systems in order to gain the optimum competitive advantage from this state-of-the-art information management platform. Also, Progent can provide assistance with network architecture, enterprise-wide security, and custom software programming to increase the strategic advantage of your SQL Server network.
Citrix XenApp Windows Application Delivery Consultancy
24-7 Citrix XenApp Datacenter Technical Consultant
Progent's Citrix consultants can help your business to design, implement, manage, and troubleshoot a virtualized Windows application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support experts can assist your organization to administer and maintain an off-site datacenter that features high availability, advanced protection, and fast disaster recovery.
Microsoft Operations Manager Computer Consultants
Microsoft Certified Monitoring and Reporting Online Support
Progent provides a variety of IT support packages for small businesses. These IT outsourcing and server monitoring services are built around the anticipatory problem handling capabilities of Microsoft System Center Operations Manager, a state-of-the-art server and system management product that tracks the availability, throughput, and security of your network and isolates incipient problems before they can disrupt your system. With Progent's affordably priced IT service packages, small companies can select a simple co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.
Mac and Windows Support
24/7 Technology Consulting Services Apple macOS and Windows
Progent's service experts in Mac and Windows technology can show you how to integrate Mac and Windows computers into cohesive networks with full sharing and workgroup functionality. Enabling productive cooperation among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Windows products. Progent's background in Microsoft and Apple service makes it possible to provide world class support to companies that rely on these platforms to keep their strategic advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows environment.
Online Help Remote NinjaOne Server Monitoring
ProSight NinjaOne Automatic Patch Management Online Troubleshooting
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of critical assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they can impact your business.
Oracle 11g Migration Consulting
Consult HTML programming
Progent's team of expert programmers, database designers, and program management consultants can assist large businesses to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by offering database designers and programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other applications such as SQL Server and Excel to create data-intensive intranets and portal sites. Progent also can provide experience with multiple web development technologies and can assist businesses to create, expand, troubleshoot, or migrate web applications to utilize the latest advances in web technology.
Cisco Firewall and IPS Configuration
Outsourcing Cisco VPN and Firewall
Progent's Cisco certified networking experts can assist you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Solaris Engineers
Solaris Consultants
Progent's Solaris family support services provide small and mid-size companies and software developers support for administering and supporting Solaris environments that run with Microsoft-based networks. Progent can give your business access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of experience provides you with a convenient single source to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Microsoft Windows Server 2008 Cluster On-site Support
Online Support Services High-Availability Failover Clustered Servers
The clustering technology built into the Datacenter and Enterprise editions of Windows Server 2008 is radically redesigned to streamline the installation, configuration, and maintenance of server clusters that provide greater levels of system availability, protection, efficiency, and versatility. New or enhanced capabilities include cluster Validation, revamped setup and installation, unified cluster administration, redesigned cluster architecture for maximum uptime, hardened protection and quorum models, fewer failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company evaluate the advantages of Windows clustering, plan and implement an installation, train your network support personnel to administer your cluster environment, provide continuing consulting and support services, and create and validate a business continuity plan.
Largest ProSight infrastructure documentation management Consultant
password management Consultants
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save up to half of the time spent looking for vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
24 Hour Barracuda Networks F12A Series Firewalls Network Intrusion Penetration Testing
Forensics Services Barracuda Networks F380B Series Firewalls
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services across your whole enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the expertise to be your single resource for network support, administration, training, and security consulting.
Cisco Firepower integration Remote Support Services
Cisco Firepower 2000 Series Firewalls Consulting
Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and include unified management of advanced cybersecurity capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that span local offices, data centers, and cloud resources.
Small and Midsize Office Small Business Network Support
Small and Midsize Business Support Specialist
Progent is a leading innovator in economically delivering world-class network support to small businesses. Progent's achievement in handling the network support needs of the chronically underserved small company sector is the combined result of key technical and operational innovations that have removed much of the traditional expenses out of administering network service, added unprecedented professional expertise into the support system, and dramatically accelerated the repair cycle.
24 Hour Temporary Staffing Services Online Technical Support
Remote Support Supplemental IT Staffing Services
Progent's short-term staff augmentation services allow you to respond to the need for network professionals without incurring the expense and hassle associated with vetting and hiring reliable technical workers and without increasing your full-time head count.
Locky ransomware recovery Professional
Locky ransomware recovery Consulting
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
24-Hour Barracuda Networks CloudGen Firewalls Security Organizations
Barracuda Networks F18B Series Firewalls Security Auditor
Barracuda's budget-friendly CloudGen Firewall appliances combine web filtering, safe remote access, SSL VPN, secure SD-WAN, and modern Zero-Trust support along with centrally managed and monitored services throughout your complete enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of expertise to be your one-stop resource for technical help, administration, education, and security consulting.
Windows Server 2022 Storage Spaces Direct Technology Consulting Services
Windows Server 2022 Hybrid Configuration Online Help
Progent's certified Windows Server 2022 experts can assist your company to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
NinjaOne RMM and Progent Network Operations Center Outsourcing
Integration Support NinjaOne RMM and Progent NOC Network Management
A cornerstone of Progent's Network Operations Center is its powerful integration of NinjaOne RMM, a cutting-edge remote monitoring and management platform which enables automated alerting and streamlined incident response.
Kansas Network Consultation
Idaho Tech Support Outsource
Progent's Technical Response Center (TRC) offers national extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer after-hours telephone help and online direct network access to isolate and repair network problems rapidly and economically. The breadth of technical expertise available from Progent's staff of country-wide support professionals makes it possible to escalate even the toughest network issues to appropriate specialists as required. For critical problems, the TRC tries to answer your call for support in less than one hour.
SQL Server 2012 Reporting Services Consultants
SQL Server 2012 AlwaysOn Availability Groups Technology Consulting Services
Progent can provide the expertise of Microsoft-certified engineers and experienced software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and security consultants to help your business to evaluate the likely benefits of SQL Server 2012 for your organization, install test systems at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Shared Network Support Help Desk Online Support Services
Supplemental Service Desk Remote Consulting
Progent's Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
System Center 2016 Operations Manager Consultants
SCSM 2016 Engineer
Progent has over 20 years of background deploying, maintaining and troubleshooting the key components included with System Center and can help you to design, deploy, manage, and fix your System Center ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can help you to upgrade to the latest version of Microsoft System Center from a previous one or from another datacenter management solution to provide the advantages of enterprise-class deployment, centralized management, security, plus datacenter and critical application availability and performance monitoring.
DopplePaymer ransomware hot line Specialists
ransomware removal and data restore Engineers
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Hornetsecurity Altaro VM Backup Deduplication Remote Troubleshooting
Altaro VM Backup Immutable Cloud Storage Computer Consulting
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to assist you to design, deploy, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Online Cisco Certified CCIE Software Consulting Services
Cisco Certified CCIE IT Consulting Group
Progent can help your organization to deploy Cisco's networking technology to create a robust foundation for your onsite, cloud-centric, or hybrid data center and improve operations in key areas including compute and storage consolidation, security and compliance, manageability, reliability, and disaster recovery.
Online Troubleshooting ISA 2006
Microsoft ISA Server 2006 Remote Support
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet resources while enabling increased efficiency by making these applications available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and data across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can show you how to design, install, set up, and support Internet Security and Acceleration Server 2006 on your network so that your business benefits from a highly functional and affordable combination of security, convenience, and performance.
Outsourcing Cloud Backup Security and Compliance
Offsite BDR Services Computer Consultants
ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information.
Consulting SQL 2008 Analysis Services
SQL Server 2008 Integration Services
Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT professionals and network users, lessening the difficulty of creating, deploying, managing, and accessing enterprise information and database applications in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world experience and wide knowledge in designing and deploying information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Part-Time CIO Network Consultant
Biggest Part-Time CIO Technical Consultant
Progent can supply small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate sensible IT products to improve business processes so they align more closely with your business goals. Your business can create and implement a well thought out IT strategy without incurring the cost of a full-time senior IT executive.
Consultancy CRISC Risk and Information Systems Control
Consultant Services CRISC Certified Risk and Information Systems Control Auditor
Progent offers the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Hornetsecurity Altaro VM Backup and vCenter Technical Support
Top Rated Altaro VM Backup Encryption IT Consultant
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to assist you to design, install, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
Network Consultant Palo Alto Networks Panorama
Palo Alto Networks PA-7000 Series Firewalls Intrusion Detection
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation security ecosystem that extends across your on-premises and cloud-based assets and protects any user anywhere with any device.
Top Rated NinjaOne Automated Desktop Inventory Onsite Technical Support
NinjaOne Desktop Monitoring On-site Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the state of critical devices.
Meraki Switch Deployment Network Engineer
Meraki and Catalyst Switch Computer Engineer
Cisco's Meraki MS line of access and aggregation switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting to assist you to design and deploy an efficient network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management tools, set up policies to ensure security and compliance, develop and validate a disaster recovery plan, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking solution.
After Hours Windows Server 2012 R2 Consulting
Windows 2012 R2 Help and Support
Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, create a corporate-wide security strategy, streamline IT management, assist with application development, and build and validate a DR/BC plan.
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