Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of information system security. Progent can create cost-effective security solutions that protect a small business against advanced threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that support onsite, online, and mobile clients accessing network resources spread over a mix of physical sites and various clouds.
For businesses with a combination of Apple Mac and Windows computers, there exist two basic solutions for using Windows-dependent software on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Microsoft Windows-based PC to run Windows software and share network resources. Virtual PC for Mac emulates Windows on a Mac system so that you can use Microsoft Windows software directly. Progent's Mac technology support experts can assist your company to manage these solutions for running Microsoft Windows software on your Macs and can also help your organization to assess and install third-party solutions for Microsoft Windows platform emulation.
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can assist you to design, deploy, and support an implementation of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, speed and manageability that your business requires.
Progent's temporary staff augmentation services enable organizations to meet sudden increases in demand for network professionals without incurring the expense and hassle that come with identifying and recruiting reliable technical workers and without adding to your full-time workforce.
Progent can provide enterprise clients the services of a NetApp-certified consultant for online or onsite expertise for NetApp's complete line of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage environments efficiently based on leading practices.
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Progent's seasoned group of network consultants and subject matter specialists have extensive experience providing remote and onsite support for organizations of all sizes who need to incorporate Android phones into their information networks so that users can communicate and collaborate from anywhere. Progent offers the range of skills to solve network issues that involve multiple vendors and that represent a combination of older and up-to-date technology. Progent offers affordable online consulting to help you with any stage of planning, implementing, managing and maintaining your BYOD solution. Progent can provide as-needed support to assist you to handle especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or individual training to help you manage and use Android phones efficiently.
Progent's Juniper-certified network engineer can help your company to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated equipment to the latest releases. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network operating system to enable your business to streamline the management and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain networks that incorporate a mix of Juniper's software platforms.
Progent's Apple Mac consultants can support the creative facets of Macintosh computing by providing help services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Data Center engineers can help you find fault-tolerant data centers that match the particular requirements of your company. High availability colocation sites are particularly attractive to small businesses due to of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to create an in-house data center with even a minimum level of fault tolerance is too expensive for the majority of small businesses. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a full array of engineering and support services.
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and debug their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when issues are detected. By automating complex management processes, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance problems.
With virtual servers, businesses are able to operate multiple virtual servers on a single physical server. Virtual server technology enables companies to gain all the advantages of server isolation, while avoiding the expense that goes with buying additional server hardware. Virtualization is the critical technology for private clouds, which provide major advantages such as lowering the costs of capital equipment, facilities, and management while improving information protection, network reliability, and recoverability. Other key server management technologies are server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's professional server management specialists can assist you with all areas of server virtualization and management to allow your company to contain costs and conserve time.
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running on multiple venues with any number of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the skills of veteran Wi-Fi consultants who can assist you to determine the value of Ubiquitiís UniFi technology for your environment and help you to design, deploy, administer, and maintain your UniFi solution.
Progent has over a decade of experience integrating, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist your organization to design, configure, manage, and repair your System Center ecosystem to maximize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can help your organization to migrate to the current edition of System Center from an earlier one or from another IT management solution to provide the benefits of best-in-class deployment, centralized management, security, plus infrastructure and critical application performance monitoring.
Progent can provide the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Windows Active Directory requires extensive field experience to integrate efficiently across an enterprise. Progentís Microsoft Premier engineers are skilled in designing, integrating, and supporting complex Microsoft Enterprise Active Directory installations. Progentís areas of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in production AD systems, and repair of unsuccessful configurations of AD and AD-associated programs.
Progent's MS Exchange Server Hosting and Management Services offer an enterprise-class data center with backed-up power and environmental control systems, round-the-clock staffed security and IT support center, and failover connections to Internet backbone service providers. Hosted Microsoft Exchange servers are configured as virtualized servers for service continuity, smooth expandability, and fast recovery. Services include integration with your network, access to handheld communication products, automated tracking of efficiency and security, spam and virus protection, patch and service pack management, Contact Center services, daily data backup, and full email administration services.
Progent provides national online help and consulting services for companies who operate environments based on versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online technical support provides maximum return for your IT budget by extending user efficiency and limiting the hours billed for network analysis and repair. Sophisticated online support utilities and skilled service specialists and engineers allow Progent to handle the majority of network issues without squandering time and money by traveling to your site. In most of situations your IT issues can be dealt with by telephone or via a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist with the most difficult system problems.
Progentís IT outsourcing packages offer economical computer consulting for medium-size businesses. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or building an on-line business solution, outsourcing your network engineering services can smooth out costs and minimize risks, allowing network support expenses to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and highly available network foundation for your vital Windows-based applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server.
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Cisco certified Wi-Fi experts offer affordable remote and on-premises help for both legacy and current Wave 2 Aironet wireless APs and Progent can assist you to plan and manage Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet APs.
Even if your business has a minimal network support staff and a limited technology budget, your information system can still have the same high reliability and responsiveness that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified network professionals, the latest system management software for proactive monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your mission-critical network applications and hardware up and running.
Progent can provide fast access to the expertise of seasoned wireless specialists who can assist organizations to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, deploy, manage, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to select, provision, and place Ubiquiti UniFi Wi-Fi access points for optimal signal coverage and throughput.
Progent offers nationwide online phone support and consulting services for businesses that run macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's experts can provide Mac clients a variety of IT services such as desktop assistance, migration to the current edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or migrating to iCloud services. Remote technical support offers optimum leverage for your IT budget by preserving user productivity and limiting the time billed for network repair services. Sophisticated online support utilities and experienced service specialists and consultants allow Progent to solve the majority of IT issues without squandering time and expense by traveling to your site. In most of situations your network problems can be dealt with over the phone or through a mix of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISM certified security specialists to assist with the most challenging network problems.
Progent's Cisco-certified wireless networking consultants can provide online and on-premises consulting and support services to help you to plan, install, manage, tune, and debug Wi-Fi networks that incorporate Cisco's Meraki access points. Progent can also assist your organization to plan and implement hybrid environments that integrate on-premises and cloud-based resources and that deliver seamless connectivity, advanced security, unified management, and consistent operation for all your mobile and desktop devices.
Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller technology.
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and managed switches. UniFi devices running across multiple venues with thousands of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned wireless professionals who can help your organization to determine the value of Ubiquitiís UniFi technology for your business and assist you to design, deploy, manage, and maintain your UniFi ecosystem.
Microsoft Virtual Server 2005, hosted on the Windows Server platform and powered by technology first produced by Connectix, delivers the performance needed to carry out server consolidation, software upgrade, and server quarantine projects through virtualization technology in an enterprise-ready IT network with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses who want to enhance operational efficiency in application programming and testing, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can assist your IT staff to assess and integrate MS Virtual Server.
Progent has more than a decade of experience deploying, and supporting the core components included with Microsoft System Center and can help you to design, install, manage, and repair your System Center ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current version of System Center from a previous release or from a third-party datacenter management platform to provide the benefits of best-in-class deployment, management automation, security and compliance, plus infrastructure and critical application performance monitoring.
Systems Management Server offers added capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software products by making it easier to copy system images, manage mobile computers, and operate management tools. In addition to advising you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop sensible procedures and standards to manage handheld computers and smart portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that includes policies, processes and technologies to keep your IT network safe.
Dynamics GP 2015 R2 introduces a new design that enhances cloud readiness, works with popular handheld devices, permits one-time sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, expands the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified consultants have the broad knowledge and experience to address the many IT and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the business value of your investment in this powerful platform.
Progent can assist businesses of any size to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and to manage iPhones and iPads and Google Android handhelds.
Progent can help you plan and implement an efficient migration to Microsoft Dynamics GP/Great Plains so that you retain your information, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office support, and reduce productivity interruption by creating and executing a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.
Progentís Help Desk Co-management service allows your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution built around the top shared professional services automation platform for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
Progent's expert consultants can show you how to define and implement an efficient in-place Exchange Server 2003 migration plan that minimizes productivity disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location migrations, Progent offers the background to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business goals.
Progent can deliver a wide array of economical remote and on-premises support services to help you to deploy, manage, and troubleshoot workstations and handhelds based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL inspection. Progent's Fortinet firewall experts can help you to integrate your Fortinet FortiGate security appliances to protect your IT assets at the enterprise perimeter, within the data center, at branch locations, and in the cloud.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized control of modern cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.
Progent provides nationwide online help and troubleshooting services for businesses that run environments powered by versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help provides optimum return for your information technology budget by extending user productivity and shortening the time billed for computer analysis and repair. Advanced online access utilities and experienced service specialists and consultants allow Progent to handle most IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of phone support and remote network analysis. Progent can make available Cisco CCIE network experts and CISSP and ISSAP premier security specialists to assist with the most difficult network problems.