Lync Server 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with application sharing, and both IP and PSTN telephony enabled for a wide range of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can help you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (with Lync Online) or hybrid topology suitable for your present and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and provide custom online and onsite training to your IT staff and users. Progent has expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Exchange 2013 includes major improvements to the functionality of Exchange 2010 and introduces important innovations plus a revamped structure. These enhancements affect key IT areas such as ease of administration, availability, security and compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management for Microsoft Exchange 2013.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the state of vital assets that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so any potential problems can be addressed before they can impact your business.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Progent's certified SQL Server developers and DBAs offer online expertise to help organizations of any size to build, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide support for any phase of application development in solutions that can include small office databases to VLDB applications and data warehousing.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum level of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are based on mature virtualization technologies that allow small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
When performing consulting projects for corporate customers, Progent uses a phased approach driven by defined milestones in order to meet financial, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and professional implementation. All facets are documented to provide a comprehensive description of technical services performed and to help in ongoing network support.
Microsoft Windows SUS allows information technology administrators to install and monitor the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and easily manage the installation of patches that are published via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft SUS deployment, configuring client's workstations, defining the Group Policy settings, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progent's Cisco-certified wireless networking experts can assist organizations of all sizes to plan, deploy, administer and repair Cisco Aironet Wi-Fi AP environments to achieve the throughput, coverage, capacity, expandability, security and ease of management needed for transparent access between wireless and wired network infrastructure. Progent offers efficient remote and onsite support for end-of-life and current 802.11ac Aironet APs and Progent can help your business plan and maintain deployments of indoor and outdoor/industrial Aironet access points.
E-Mail Guard is Progent's affordable antispam and virus protection managed service that offers small businesses world-class defense from spam, viruses, DHA attacks, and other forms of e-mail-based assaults on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-based anti-spam and anti-virus services that stop email attacks before they are able to breech the network firewall. Perimeter Manager also lets administrators track and manage their email application, regardless of server platform, hardware technology, or geographic location.
Catalyst family of wireless controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless availability with fast failover, and hardening data security by detecting cyber threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller technology.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent provides customers the services of engineers who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that clients deserve to be sure that their computer support consultants have formal training as well as broad real-world experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor credentials such as the CCIE confers privileges for substantially better vendor support than is available to non-certified service providers, allowing Progent to offer customers a better level of computer service. In addition, recognized credentials such as CISM or CISSP for IT security can help enterprise clients to demonstrate compliance with regulatory demands by using the services of accredited IT experts.
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest degree of availability and expandability and is also simple to migrate to any data center. Progent's Private Cloud Hosting services are based on mature virtualization platforms that enable small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Progent's ProSight Virtual Hosting offers advanced virtualization architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive information technology outsourcing alternative that enhances network dependability and protection, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and critical application servers supported within a secure and fault tolerant data center on a fast, high-availability virtual machine set up and maintained by Progent's network support professionals.
If your company network combines Linux-based products technology with Microsoft Windows, Progent can show you how to integrate your computers into a cohesive network that allows all your operating systems to coexist for simple administration, transparent dataflow, high dependability, enhanced throughput, and tight security. Progent's UNIX/Linux and Windows coexistence support offerings include IT architecture integration and support, consulting for Windows services for UNIX, remote network monitoring and management, remote technical help and repair, in-person technical support, and Helpdesk services.
ProSight Reporting is a growing family of in-depth reporting tools created to work with the industry's top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can help you to understand the many subscription options offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux software. Progent can also help your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
Cisco Nexus series switches are designed to provide the speed, scale, uptime, cloud readiness, capacity, security and manageability required to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises support expertise to assist you to plan an efficient network topology, build pilot environments to validate your network design, install and configure Nexus switches, create and enforce appropriate policies, perform security and compliance evaluations, configure proactive monitoring and alert systems, fully utilize network resources through virtualization technologies, analyze and repair switching and routing problems, optimize performance, perform capacity planning, and take advantage of the advanced zero-downtime capabilities incorporated into Nexus switches. Progent can also assist you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Remote management cards offer IT managers full control over a server without the need for a personal visit. Through remote server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and manage a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical assistance. Progent is familiar with a variety of remote management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent's team of application experts offer in-depth support, software programming, deployment assistance, and webinar training for popular business applications that address vital areas including ERP, general accounting, management reporting, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting and troubleshooting services remotely, Progent can assist small businesses anywhere in the U.S. to eliminate the time and fees related to travel and on-site activity without sacrificing the high quality of technical support.
Progent offers access to the cost-effective services of remote Internet connectivity experts to help your organization to evaluate or update your ISP services so your Internet connectivity solution meets your business needs. Support services provided by Progent include evaluation of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Provisioning can include optimizing current routers and switches and deploying new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Progent's certified failover clustering consultants can assist you to evaluate the advantages of utilizing Microsoft Windows Server 2012 clustering technology to create a powerful fault-tolerant/disaster recovery strategy, assist you to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for clusters composed of physical servers or virtual ones, and show you how to automate the management of clustered servers.
Progent is hiring a range of full-time employees such as motivated MCSEs; network experts with Cisco CCDP or CCIE credentials; and specialists in advanced network architecture with experience in mobile connectivity, wireless integration, high-availability systems, business continuity solutions, data protection, and server virtualization. Progent is also looking for desktop support experts, off-site troubleshooting specialists, and CISSP or CISA certified security professionals. Progent is also seeking veteran managers able to perform efficiently in our high-growth, virtual office environment. Progent works with independent consultants with proven expertise and hands-on experience in high-demand IT topics beyond Progent's primary technical concentration. Our Experts Team hires independent consultants who can provide advice and development support for strategic applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or offer world-class help in areas like telecommunications, web development, Electronic Data Interchange, web commerce, or database management. Freelance consultants certified by us cooperate with our in-house consultants to provide end-to-end solutions for small company networks.
Progent's data center support services are intended for companies with hardware located at IDCs or data center colo hosting facilities and requiring on-demand on-site help at the co-location facility plus remote support from Microsoft and Cisco Premier professionals. Progent offers a complete range of Internet Data Centers and data center and colo consulting services such as network topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, design and installation of fault tolerant configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and planning high-availability server and storage cluster systems.
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to deploy, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's production servers in a solution that delivers the highest degree of dependability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that allow small companies with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Progent's certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast creation of cutting-edge high-end programs that can give your company a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Network monitoring typically involves tracking a system's resource usage in order to uncover throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux and can be used to monitor mixed-platform networks where Linux and Windows coexist. Progent's system integration consultants can help you use both these tools to optimize and repair your network. Progent's UNIX support professionals offer small businesses and programmers assistance with managing and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Hyper-V 2016 utilizes key technologies initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, design an efficient network topology for a cloud-centric or hybrid installation, create and execute a smooth upgrade strategy, educate your IT administration and support personnel, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Progent's ProSight Virtual hosting services offer small companies a range of advantages such as reduced capital expenditures, reductions in operational costs, better management focus, world-class security, greater availability, and business continuity.
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers, network appliances such as switches and wireless access points, and Internet-of-Things devices like alarms and health monitors.
important features of Microsoft Dynamics GP accounting include a modular design that lets you buy just the components you need, a standardized foundation based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, enhanced reporting services that allow you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to enable access to corporate data, the capability to process information from almost any database or desktop software into Microsoft GP, and an open architecture that makes it easy to create specialized applications. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide expert GP/Great Plains consultants to show you how to convert the advanced features of Dynamics GP/Great Plains business accounting software into a productive business management solution.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design custom mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you design reports that allow you to analyze your business more thoroughly, transforming uncooked data into useful insights into your business.
Progent can help your company to design and execute an efficient migration from a Sun Solaris-powered information environment to a network powered by MS Windows and capable of running Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can help you preserve your data and minimize productivity disruption by developing an effective transition plan that preserves your current assets in Solaris application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing infrastructure, migration strategy and validation, Microsoft Exchange migration services, information and application porting, and server and media transition and economization.
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your critical information.
Progent's Linux consulting services provide small businesses and software developers support for managing and supporting Linux computers that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise provides you with an easy single consulting firm to help you create and maintain a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, tune your network for local, multi-location, cloud-based, and partial-cloud environments, educate your IT management staff, develop an enterprise-wide security plan, automate IT management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent's data protection experts can help your company to create, deploy and troubleshoot a backup solution based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical computers, supports all popular public clouds, and permits you to create a backup ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to protect against data loss caused by human mistakes, system errors, malicious insiders, and malware assaults like ransomware. For details, go to ProSight Data Protection Services 360 Backup services.
Progent's certified information technology experts can provide Windows Server 2016 migration consulting to assist organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
Progent's remote connectivity and wireless synchronization specialists can help your business to design and deploy secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your information network, allowing your business to optimize the productivity of your remote workers.
Progent can assist you to understand the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid solutions that seamlessly combine local and cloud resources.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Cisco-certified CCIE network engineers can help you to maintain your existing PIX 500 or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These improvements favorably impact key IT areas like manageability, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Microsoft Exchange Server 2013.
Progent offers the part-time or temporary assistance of a veteran Chief Information Officer who can offer a broad perspective to help you select and maintain IT solutions to meet your present needs and that can serve as a solid foundation for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide financial leverage to organizations who want to optimize the benefits from their network expenditures but who are unable or unwilling to take on one more high-level manager to their head count. Because Progent is vendor-neutral, with a large team of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide range and business applications, Progent is in a unique situation to offer unbiased advice along with expert technical help for creating IT solutions that match the particular needs of your organization.
Remote 24x7 network monitoring, automated alerts, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can afford a degree of protection that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as economical service packages created to help you to detect and resolve a most network problems before they can disrupt your business.