Additional Topics of Interest

Microsoft 365 Outlook Integration Remote Consulting
Microsoft 365 Access Development Technical Consultant

Progent can help you to understand the many subscription plans available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate local and cloud resources.

Telecommuter Collaboration Software On-site Support
Telecommuter Collaboration Software IT Consultant

Progent can assist small and medium-size businesses to implement collaborative platforms to make it easy for their at-home workers to benefit from productive interaction with colleagues and other stakeholders.

Catalyst 4900 Switch IT Consultants
Network Consultant Catalyst 2960 Switch

With the Catalyst line of switches for small and medium-sized businesses, Cisco allows organizations to realize all the benefits of bringing smart traffic control to their IT infrastructures. Cisco's switching product line allows you to enable features that make your IT network sufficiently available to handle real-time needs, scalable to support future growth, secure enough to protect confidential data, and designed for prioritizing and managing all traffic to optimize system operations. Progent's CCIE certified engineers can help you select and integrate Cisco switches that make sense for your company. Also, Progent's CISM and CISSP certified security specialists can show you how to develop a strategic protection plan and configure Cisco switches so they help support your security strategy. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2950 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 switches.

Automatic Topology Diagrams On-site Technical Support
ProSight Remote Network Infrastructure Troubleshooting Support and Integration

Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating complex network management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that need critical software patches, or isolating performance bottlenecks.

IT Consultants Microsoft Exchange 2016 Migration Planning
24/7 Microsoft Exchange Server 2016 Upgrade Planning Network Engineer

Progent can help your business in all phases of your migration to Exchange Server 2016 such as designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

NetApp SnapMirror Specialists
NetApp SnapMirror Professional

Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN deployments efficiently following leading practices.

Consultants Duo Zero Trust Security
Duo MFA and Single Sign-on (SSO) Help and Support

Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other personal devices.

Network Security Consulting New Hampshire
Professional Services Georgia

Progent's National Support Center offers national remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service experts offer telephone support and remote direct network access to isolate and resolve technical problems rapidly and affordably. The breadth of IT experience available from Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult network issues to competent specialists as required.

Capacity Planning Test Lab Consultant
24x7 Disaster Recovery Test Lab Specialists

Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent clients who lack sufficient in-house resources to configure effective test systems, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping vital IT initiatives on schedule.

Consulting Windows Server 2012 R2 Cloud
Windows Server 2012R2 Hyper-V Online Troubleshooting

Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and migration plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, staff, create a corporate-wide security strategy, streamline network administration, assist with creating applications, and build and validate a DR/BC plan.

Configuration Co-managed Help Desk
Helpdesk Sharing Integration Support

Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Support services are provided at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve the most issues.

Microsoft 365 Outlook System Recovery
Excel Sparklines Troubleshooters

Progent's Office and Microsoft 365 consultants can help businesses of any size to incorporate Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive solution that offers fast ROI and promotes better business outcomes. Progent can help you to interface Microsoft Office or Microsoft 365 applications with one another and with additional core Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to fix compatibility issues between various releases of Microsoft Office desktop and offers live online instruction to individual users and groups.