Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft certified IT support professionals. With Progent's economically priced network support packages, mid-size organizations can select a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to offer small and midsize business information systems enterprise-class reliability, security and productivity.
Progent's Microsoft-authorized consultants can show you how to rationalize the economic justification for deploying SharePoint 2007, consult with you on the most sensible version of Microsoft SharePoint Server for your circumstances, offer configuration and deployment services, help you to install Microsoft SQL Server as a supporting DBM, optimize your network infrastructure, integrate your standard and customized application programs to work with SharePoint Portal Server 2007, design a comprehensive security plan that encompasses portal technology, and deliver troubleshooting and Help Desk support.
Progent's certified SQL Server 2017 consultants can help your organization to design and carry out an efficient upgrade from your current SQL Server deployment to SQL Server 2017.
Progent can help small and mid-size businesses to configure security protection solutions and provide mitigation services to support work-from-home employees.
Nagios and MRTG are useful, Open Source monitoring utilities that run under Linux and can be used to monitor UNIX environments, MS Windows systems, or multi-OS systems in which the Linux OS and Windows coexist. The Nagios monitor lets system managers to track network services such as POP3, HTTP, FTP, and PING. MRTG allows you to track the bandwidth in and out of SNMP network devices such as processors, routers, and switches. Progent's network monitoring experts can show you how to use both these programs to streamline and troubleshoot your system.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
Cisco's security and offsite access solutions for small to mid-size companies represent a complete range of manageable security products to let you safeguard your wired and wireless network infrastructure. Cisco's VPN line includes routers, firewalls, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your corporate goals.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability either to defend against ransomware or recover quickly after a ransomware attack. Progent will consult with you directly to gather information concerning your current security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient AV and backup environment that minimizes your vulnerability to ransomware and aligns with your business needs.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad variety of remote support services to assist your organization to plan, program, pilot test, deploy, manage, and troubleshoot business applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to migrate your existing Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between various versions of Office Excel. Progent offers as-needed support to clients looking for a quick fix to a specific issue associated with Excel and Progent also offers full project management support for migrating or developing mission-critical application software based on Office Excel. Progent's affordable online training classes for Office Excel can be customized to address the special requirements of individual users or teams.
Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and provides a centrally administered web gateway that delivers a one-server solution for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting features, allows custom reporting generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual server to cut costs and improve availability. Progent's Microsoft consultants can assist you to plan and carry out pilot and production implementations; interface Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint; install Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to get and transmit messages, examine the GAL, import addresses, sync up appointments, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage training.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT management, staff, develop a corporate-wide security plan, automate IT administration, assist with application development, and generate and validate a DR/BC plan.
The Contact Center service delivery model used by Progent's Technical Response Center offers small and midsize organizations an affordable option to dependence on independent service individuals by offering broad technical knowledge shared by multiple support groups, optional round-the-clock availability of emergency assistance, fast escalation to top-level engineers for solving even the most complex problems, service consistency and reliability, quick follow-up overseen by veteran IT service administrators, a selection of easy-to-use ways for requesting support jobs, plus excellent progress visibility made possible by trouble ticket tracking and accessible through a web-based portal.
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, track, enhance and debug their networking hardware like routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are kept current, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that need important software patches, or resolving performance problems.
Cisco's network security and remote connection technology for small companies provide a complete range of easy-to-administer security solutions to help protect your local and remote information system. Cisco's VPN product family features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that fit best with your company goals.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and fixing SCOM environments and offer organizations of any size expert remote or onsite consulting support for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you’re making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it.
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's Microsoft Certified engineers offer expert consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-site Exchange Server installations or updates and can provide local technicians to help enterprises with installations of Exchange Server in the or any region covered by Progent's consultants.
Progent can provide a wide array of affordable online and on-premises consulting services to assist your business to install, manage, and troubleshoot desktops and handhelds powered by Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent offers affordable remote and onsite support to assist organizations to move any part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment costs and allow access to Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Progent’s Technical Response Center provides national remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone support and online secure network connection to troubleshoot and resolve technical problems rapidly and economically. The breadth of technical experience represented by Progent's staff of nationwide support professionals allows Progent to escalate even the toughest problems to qualified specialists as required.
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security, availability, mobile computing support, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over local and cloud resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist organizations of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.
Progent's Microsoft certified engineers offers offsite and on-premises consulting expertise to assist you to administer, support, and repair computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, online access, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring and alerts.
Linux Network Monitoring, Nagios and MRTG Consulting Services
Progent's Intune consultants can assist your organization to assess the strategic case for adopting Intune for administering your web-facing mobile computers including laptops, smartphones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help your company to configure policies, set up test systems to evaluate the appropriateness of Microsoft Intune for your environment, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune solution.
Progent offers clients the services of consultants who have been awarded some of the computer industry's most prestigious certifications. Progent believes that clients have the right to know that their IT support providers have formal testing plus extensive real-world field experience so that Progent's customers can engage Progent's service with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts confers priority for substantially superior vendor assistance than is offered to non-certified consultants, allowing Progent to deliver clients a better class of IT service. In other cases, major certifications such as CISM or CISSP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by using the assistance of recognized IT experts.
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent has more than a decade of background integrating, maintaining and troubleshooting the core components that make up System Center and can assist your organization to plan, install, manage, and fix your System Center solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help your organization to upgrade to the current edition of Microsoft System Center from a previous one or from a third-party IT management platform to provide the advantages of enterprise-class provisioning, management automation, security and compliance, plus infrastructure and application performance monitoring.
Progent's Microsoft and Cisco certified network engineers can provide expert support for a broad array of products and technologies and can deliver that assistance online nationwide or in person in major cities throughout the United States and anywhere in . Progent provides remote support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Microsoft and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest network problems, plus the assistance of CISA-accredited security engineers to handle high-level security planning and problem solving. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States.
Progent offers fast access to the expertise of seasoned wireless consultants who can assist you to determine the value of Ubiquiti UniFi wireless APs for your company and assist you to plan, install, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to select, provision, and place Ubiquiti UniFi wireless APs for optimal coverage and performance.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in important areas including secure multitenancy, agile infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your business to take advantage of Hyper-V to deploy and manage virtual servers to reduce network costs and improve productivity.
Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any aspect of information system security. Progent can help implement efficient security solutions that protect a small office from advanced malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile clients sharing IT resources distributed across a mix of physical sites and various clouds.
Progent's company culture will allow you to become a more capable consulting professional by improving your information technology skills and boosting the loyalty of your clients. Progent delivers this commitment by attracting the top consulting experts for you to work with, offering an advanced system architecture, running proprietary application tools to enable the highest level of support, and by optimizing our business models for attracting and maintaining customers.
Progent’s Microsoft-certified experts offer companies of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, groups and information. Microsoft SharePoint Server offers a central location for your employees or clients to access, organize, distribute and interact with relevant data, documents, and software and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the knowledge they’ve created in a way that makes data easy to find, download and apply. Progent's SharePoint experts can assist you to maintain your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent provides a selection of network service bundles for small businesses. These IT outsourcing and network monitoring services are based on the anticipatory problem handling abilities of Microsoft Operations Manager, a next-generation server and system support software platform that tracks the reliability, throughput, and security of your network and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced network support programs, small organizations can select a simple co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.
Progent’s professionals offer experience in a variety of technologies related to mobile connectivity including system topology, Activesync, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified professionals can save your company time and expense by using their wireless expertise to show you how to select and integrate mobile access technologies that make sense for your business. Progent can also optimize your network infrastructure so that mobile appliances work more reliably.
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and easy restore functions for Microsoft-based networks. SCDPM 2016 delivers application-aware protection for critical platforms like Microsoft SQL, Exchange and SharePoint, protects Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to plan, deploy, manage, and repair an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can help you to migrate from an older version of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can deliver occasional expertise to help you through challenging issues or provide comprehensive project management or co-management services to help you finish your SCDPM 2016 deployment on schedule and within your budget.
Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent's Cisco certified wireless networking experts can provide economical online and on-premises support for both end-of-life and modern Wave 2 Aironet Wi-Fi APs and Progent can assist you to plan and manage wireless solutions that include indoor and outside/industrial Aironet APs.
Progent offers affordable online consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
Progent delivered a wireless integration environment that allowed a school to improve efficiency and eliminate the ongoing expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can reach even longer distances. This wireless solution provided better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered protection against outside interference.
Microsoft Dynamics GP/Great Plains allows you to expand and manage your company more efficiently by offering easy availability of strategic data and a rapid ROI. Dynamics GP confers important business benefits such as its ability to expand the presence of your company, handle your financials, automate financial processes, unify procedures across your company, refine inventory control, enhance order accuracy, grow revenue and shorten lead-time, and increase free cash flow. Progent can help you configure and manage a reliable, safe server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to help you reap all the advantages of your Dynamics GP business management system.
Progent's Microsoft and Cisco premier computer engineers offer advanced help with a broad array of technologies and can provide that expertise remotely anywhere in the U.S. or in person in major cities throughout the United States and anywhere in . Progent offers online help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft and UNIX-based platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest network problems, plus the support of CISA and CISM-accredited security consultants to assist with high-level security planning and troubleshooting. Progent has delivered online network support to businesses in every state in the United States.
Progent’s Wireless Site Survey assists you to plan and implement a WiFi LAN customized for your environment, offering your business a wireless solution that has the coverage, speed, capacity, QoS, data protection, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.
For assistance writing, improving, or troubleshooting business aplications for Windows, Linux, or for the Web, Progent’s team of programmers, relational database designers, and software project managers can ensure you get the project done on schedule and within budget. Progent's seasoned application developers can provide cost-effective and expert remote consulting for jobs as simple as writing Vidual Basic macros for Office Excel or as challenging as developing mission-critical RDBMS applications based on Microsoft SQL Server or MySQL.
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 help, repair, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007.
Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many offices, remote workers, and line-of-business web applications. Progent's ISA Firewall consultants can assist your small business in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, performs health reporting, enables secure self service, and delivers a single point of control for administering multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help your organization with any aspect of planning, implementing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.
Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security professionals. GIAC certifications are recognized by businesses and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security capabilities addressed under GIAC certification including evaluating network security mechanisms, incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent can provide cost-effective remote consulting to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.