Additional Topics of Interest

24/7 Windows and Linux Help and Support
Linux, Windows Consulting

If your office computer system combines Linux technology technology with Microsoft Windows, Progent can help you to integrate your computers into a unified environment that permits all your operating systems to run side by side for easy administration, seamless dataflow, high reliability, enhanced throughput, and strong protection. Progent's UNIX/Linux and Windows coexistence assistance services include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical support and repair, in-person technical support, and Helpdesk services.

Microsoft Exchange 2016 Upgrade Setup and Support
Microsoft Exchange 2016 Migration Planning Remote Troubleshooting

Progent can help your business in any and all facets of your migration to Exchange Server 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

Exchange Server 2016 Upgrade Consultants
Exchange Server 2016 Migration Online Support Services

Progent can assist your business in all facets of your upgrade to Exchange Server 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

IT Consultant Data Protection Manager 2016 ReFS
Data Protection Manager 2016 Security Support and Help

Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and simplified restore capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive protection for critical platforms like Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports VMs running on Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to plan, implement, manage, and troubleshoot a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from an older version of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide occasional guidance to help you through technical bottlenecks or provide end-to-end project management support to make sure you complete your Data Protection Manager 2016 initiative on time and on budget.

Outsourcing Network Help Consulting Services
IT Support Outsourcing Professional

Progent is structured to provide in-depth remote consulting for all major technical areas associated with small company IT systems and offers a variety of strategic, on-demand support services such as a part-time CIO to offer senior-level IT design and negotiating skills, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for major projects like office moves orOS migrations, connectivity consultants for building and maintaining high-performance and reliable network infrastructure, security specialists to ensure information safety and compliance, disaster recovery experts to create business continuity plans, and software developers to create, customize, or repair mission-critical application programs.

Systems Management Server Support and Integration
Online Technical Support Systems Management Server 2003

Progent's Microsoft-certified experts provide small and medium size companies enterprise-level consulting support for SMS Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration management. Configuration Manager is Microsoft's new title for the change management solution previously called SMS Server. System Center Configuration Manager provides a variety of enhancements to Systems Management Server 2003 including full automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 effectively for streamlined operating system and application deployment, security patch control, software tracking, and licensing compliance. Progent's engineers can also help you to migrate efficiently from SMS Server 2003 to Configuration Manager.

Microsoft Operations Manager Support Outsourcing
On-site Support Operations Manager

Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and troubleshooting SCOM environments and offer companies of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and customize SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.

High Availability Load Balancing Online Support Services
Top Engineer Cisco LocalDirector 400 series

Progent offers fault tolerant load balancing support covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.

On-site Technical Support Windows Applications on Apple Mac
Windows PC Simulation on Apple macOS Support

For companies with a mix of Apple Mac and Windows computers, there are two popular alternatives for using Windows-only applications on macOS or OS X: an external connection to a physical Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a remote Microsoft Windows-based computer to use Microsoft Windows programs and share network resources. Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so that you can run Windows applications locally. Progent's Mac technology support experts can help your business to maintain these products for using Microsoft Windows programs on your Macs and can in addition assist your company to evaluate and configure other products for Windows platform simulation.

Apple MACos with Windows Consultant
Office for Mac Computer Consulting

Microsoft Office for Mac allows Mac users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a multi-vendor environment combining Apple OS X and Windows computers so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for networks that combine Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows systems.

Largest Load Aggregation Testing Technology Professional
application Testing Lab Consultant Services

The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, creating efficient system upgrade procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent clients who lack adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital network projects on schedule.

Consulting ProSight Email Virus Filtering
Email Virus Signature Engineers

Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

Internal Security Scan Specialist
Consultancy External Network Security Inventory

Progent has put together two low-cost service packages designed to enable small businesses to get an objective security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, a security engineer runs an extensive examination of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert executes a network scan from a secure computer inside your firewall to uncover the risk to internal threats. The two security inventory services are set up and run from a secured external location.