If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Comprehensive IT Outsourcing
    Progent's information technology outsourcing offers UNIX and Linux software developers contact with expert IT professionals to maintain and manage your IT network while avoiding the cost and hassle of keeping your own internal administrative and support team. Progent's IT outsourcing services allows UNIX, Linux, and Solaris software developers to focus on strategic competitive initiatives while at the same time having the benefits of high-quality IT services. Progent has produced a Small Company Network Support Outsourcing White Paper that explains how outsourcing can cut expenses and enhance operational efficiency.

  • Virtual Server Infrastructure
    Progent can help you to minimize server hardware and leverage your company's investment in high-availability technology by configuring a virtual architecture with technology including VMware. A virtual server architecture allows UNIX and Linux product developers operating in a mostly Microsoft Windows environment to maximize the efficiency of expensive network investments by dividing servers into protected, logical segments that are easy to administer and can economically and safely accommodate a mix of development operating systems such as UNIX, Linux, and Sun Solaris. Progent's network consulting professionals can show you how to create reliable physical and virtual network architectures that are ideal for developing and validating commercial-quality applications.

  • Online and in-person Support and Troubleshooting
    Progent's nationwide urgent support and repair services are ideal for UNIX, Linux, and Sun Solaris product developers working in a predominantly MS Windows environment. Remote network consulting offers optimum leverage for your information technology budget. Advanced remote support technology and skilled service specialists and engineers combine to enable Progent to handle the majority of network problems without squandering time and money by traveling to your site. Telephone-based support can be escalated to onsite technical support and troubleshooting when needed, but in the vast majority of situations your network issues can be remediated over the phone or through a mix of telephone help and online connectivity. Progent's in-person service is available in major cities throughout the United States.

  • Network Monitoring
    Progent's round-the-clock network management service packages are based on Microsoft Operations Manager, state-of-the-art software that intelligently monitors critical servers to detect potential trouble spots before they cause network crashes. Microsoft Operations Manager 2007 continually scans event archives from strategic servers, then organizes and evaluates these network phenomena according to a comprehensive IT support database. When Microsoft Operations Manager 2007 uncovers a problem, it executes special remedial scripts or generates alarms to notify selected service personnel. MS Operations Manager also produces historical reports so you can track the health of your information network.

  • Helpdesk Services
    Progent's Help Desk Outsourcing Services are designed for organizations who must operate within a modest information technology budget but who need immediate access to a Call Center with expert phone support and complete escalation capability. Key components include call center telephone service for desktop help and network troubleshooting, safe online connectivity to permit Progent's support experts to observe exactly what your clients experience so they can fix issues quickly, and intelligent prioritization and problem escalation.

If you are a UNIX and Linux software developer who needs full-service network support for a mostly Windows system, contact Progent at 800-993-9400 or see Contact Progent.

Progent's Consulting Services for UNIX Environments
Progent's UNIX support services provide small businesses and developers help with administering and maintaining UNIX/Linux/Mac-based networks that can coexist with Microsoft-based technology. Progent offers your organization the services of UNIX technical professionals, certified Microsoft consultants, Cisco CCIEs, and security experts accredited by CISSP and CISM. This wide range of knowledge offers you a readily available one-stop source to help your business to create and support a safe and resilient cross-platform network and communications solution that incorporates Microsoft technology with leading variants of UNIX including: macOS and OS X , Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO and Silicon Graphics IRIX or important Linux distributions including RedHat, SUSE, Debian GNU/Linux and CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLOS, fedora Linux, and Gentoo Linux.

More topics of interest: