If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Comprehensive IT Outsourcing
    Progent's IT outsourcing service gives UNIX, Linux, and Sun Solaris developers contact with skilled consulting professionals to maintain and manage your business network without the expense and distraction of maintaining your own in-house network support staff. Progent's information technology outsourcing services allows UNIX and Linux product developers to concentrate on core competitive projects while at the same time enjoying the benefits of high-quality computer support. Progent has released a Small Business IT Outsourcing White Paper that summarizes ways that outsourcing can cut expenses and improve productivity.

  • Virtual Server Infrastructure
    Progent can show you how to minimize server hardware and leverage your company's investment in non-stop products by configuring a virtual infrastructure with technology including VMware Server. A virtual infrastructure permits UNIX, Linux, and Solaris developers operating in a mostly Microsoft Windows environment to consolidate costly network investments by partitioning physical servers into protected, isolated components that are easy to administer and can affordably and safely accommodate a mix of development platforms such as UNIX, Linux, and Sun Solaris. Progent's network consultants can help you set up reliable physical and virtual system architectures that are optimized for producing and validating commercial-quality applications.

  • Remote and on-premises service and Repair
    Progent's nationwide remote technical support and repair services are ideal for UNIX and Linux product developers working in a mostly MS Windows network. Online IT help provides maximum leverage for your IT budget. Advanced remote access utilities and skilled technicians and consultants combine to enable Progent to solve most IT issues without squandering time and money by going to your location. Phone-based support can be escalated to onsite technical service and repair when needed, but in most of situations your network problems can be remediated by telephone or via a combination of telephone help and online access. Progent's in-person support is available in major cities throughout the United States.

  • Network Monitoring
    Progent's round-the-clock network management services are enabled by MS Operations Manager 2007, advanced technology that intelligently monitors vital servers to identify incipient trouble spots before they result in downtime. Microsoft System Center Operations Manager 2007 automatically examines event logs from strategic servers, then organizes and analyzes these system events based on a comprehensive IT support database. When MS Operations Manager uncovers an anomaly, it launches special corrective routines or generates alarms to notify predetermined support technicians. Microsoft Operations Manager 2007 also produces historical reports so you are able to track the health of your IT system.

  • Helpdesk Outsourcing
    Progent's Helpdesk Support Services are designed for organizations who have to work within a limited IT budget yet who require fast contact with a Call Center with expert telephone assistance and complete escalation support. Important features include help desk call center remote service for PC help and network repair, safe online connectivity to permit Progent's support experts to see precisely what your customers see so they can fix problems rapidly, and expert prioritization and problem escalation.

If you are a UNIX, Linux, or Sun Solaris developer who needs full-service network support for a mostly Microsoft Windows system, contact Progent at 800-993-9400 or go to Contact Progent.

Progent's Expertise for UNIX-family Platforms
Progent's UNIX support services provide small companies and software developers help with managing and servicing UNIX/Linux/Mac-based systems that may operate alongside Microsoft-based environments. Progent offers your business contact with UNIX technical professionals, certified Microsoft engineers, Cisco CCIEs, and security specialists certified by CISSP and CISM. This broad array of knowledge offers you a convenient single source to assist you to create and maintain a protected and dependable multi-vendor network and communications infrastructure that combines Microsoft technology with popular derivatives of UNIX including: Apple macOS and OS X , Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or major Linux distributions such as RedHat Linux, SUSE Linux, Debian GNU/Linux and CentOS Linux, Ubuntu, Mandriva, PCLOS, fedora, and Gentoo.

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