If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.
Progent's services to support Linux developers include:
- Comprehensive IT Outsourcing
Progent's information technology outsourcing gives UNIX, Linux, and Solaris developers contact with highly-skilled consulting engineers to support and manage your business network while avoiding the expense and distraction of maintaining a large internal administrative and support team. Progent's information technology outsourcing services enables UNIX and Linux product developers to focus on strategic competitive projects while at the same time enjoying the advantages of high-quality IT services. Progent has released a Small Company Information Technology Outsourcing White Paper that summarizes how outsourcing can conserve budgets and enhance operational efficiency.
- Virtual Server Infrastructure
Progent can show you how to reduce the need for server hardware and leverage your company's investment in high-availability technology by configuring a virtual server architecture with products such as VMware. A virtual server architecture allows UNIX and Linux product developers working in a mostly Microsoft Windows environment to maximize the efficiency of expensive network investments by dividing physical servers into secure, logical segments that are easy to administer and can economically and safely support a mix of developer operating systems including UNIX, Linux, and Sun Solaris. Progent's expert consulting professionals can assist you to set up robust physical and virtual network architectures that are ideal for developing and testing commercial-quality applications.
- Online and in-person Support and Troubleshooting
Progent's nationwide remote technical support and troubleshooting services are well suited for UNIX, Linux, and Solaris product developers working in a mainly MS Windows network. Remote technical support offers optimum return for your information technology budget. Sophisticated online support tools and experienced service specialists and consultants combine to enable Progent to resolve the majority of network problems without squandering time and expense by going to your location. Phone-based help can be upgraded to onsite technical support and troubleshooting when needed, but in the vast majority of situations your IT issues can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent's in-person service is offered in major cities across the U.S.
- Network Monitoring Services
Progent's 24x7 network support service packages are enabled by System Center Operations Manager, advanced technology that intelligently monitors key network servers to detect potential trouble spots before they result in network crashes. Microsoft System Center Operations Manager continually scans event archives from strategic servers, then organizes and evaluates these network events based on an extensive IT support database. When Microsoft Operations Manager 2007 detects an anomaly, it launches special corrective routines or generates alerts to warn selected service personnel. Microsoft System Center Operations Manager 2007 also produces historical summaries so you can track the vitality of your information system.
- Help Desk Outsourcing
Progent's Help Desk Call Center Outsourcing Services are designed for organizations who have to operate within a modest information technology budget yet who need fast contact with a Help Desk with efficient telephone support and complete escalation capability. Key features include call center online assistance for desktop support and network repair, safe online access to permit Progent's support experts to observe precisely what your customers see in order to resolve problems rapidly, and intelligent prioritization and escalation.
If you are a UNIX and Linux software developer who needs comprehensive IT assistance for a mostly Windows system, phone Progent at 800-993-9400 or refer to Contact Progent.
Progent's Consulting Services for UNIX-family Networks
Progent's UNIX-family support services offer small businesses and developers help with managing and supporting UNIX/Linux/Mac-based systems that can operate alongside Microsoft environments. Progent provides your company access to UNIX support professionals, authorized Microsoft consultants, Cisco-certified CCIEs, and security experts accredited by CISM. This broad range of expertise gives you a convenient one-stop resource to assist your business to build and support a protected and resilient multi-vendor connectivity and communications solution that combines Microsoft technology with popular variants of UNIX including:
Apple macOS and OS X ,
IBM AIX OS,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or major Linux distributions including
Debian GNU/Linux and
fedora Linux, and