macOS and OS X, Linux, Solaris Consulting

If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

• Comprehensive Network Support Outsourcing
  Progent's network support outsourcing service gives UNIX, Linux, and Solaris product developers access to skilled consulting engineers to maintain and administer your IT network while avoiding the cost and distraction of keeping a large in-house network support team. Progent's IT outsourcing services allows UNIX and Linux product developers to concentrate on strategic business projects while still enjoying the advantages of high-quality computer services. Progent has produced a Small Business IT Outsourcing White Paper that summarizes ways that outsourcing can cut expenses and improve operational efficiency.

• Virtual Infrastructure
  Progent can help you to reduce the need for server hardware and leverage your company's investment in high-availability technology by configuring a virtual server infrastructure with products such as VMware. A virtual server architecture permits UNIX, Linux, and Solaris product developers operating in a mostly MS Windows environment to consolidate costly network resources by partitioning physical servers into protected, isolated components that are easy to administer and can affordably and securely accommodate a mix of development operating systems including UNIX and Linux. Progent's network consulting professionals can help you create robust physical and virtual network infrastructures that are optimized for producing and testing commercial-quality software products.

• Remote and in-person Support and Repair
  Progent's nationwide remote technical support and repair services are ideal for UNIX, Linux, and Solaris software developers operating in a mostly MS Windows network. Online network consulting provides maximum leverage for your information technology budget. Sophisticated remote access utilities and experienced technicians and consultants allow Progent to resolve most network issues without wasting time and money by going to your site. Phone-based support can be escalated to in-person consulting support and repair if needed, but in the vast majority of cases your network problems can be dealt with over the phone or through a mix of phone help and remote access. Progent's on-premises service is available in major cities across the United States.

• Proactive Network Monitoring Services
  Progent's 24x7 network management services are centered on Microsoft System Center Operations Manager 2007, state-of-the-art software that intelligently watches vital servers to detect incipient problems before they result in system failure. MS Operations Manager 2007 automatically examines event logs from critical servers, then filters and evaluates these system events based on an extensive IT support database. When System Center Operations Manager 2007 detects an anomaly, it launches special remedial scripts or generates alarms to notify predetermined support personnel. Microsoft System Center Operations Manager 2007 also produces historical reports so you can determine the health of your information system.

• Helpdesk Services
  Progent's Help Desk Outsourcing Services are designed for organizations who have to work within a limited information technology budget yet who require immediate contact with a Call Center with expert telephone assistance and full escalation capability. Key features include help desk remote service for desktop support and network troubleshooting, safe online connectivity to permit Progent's support specialists to see precisely what your customers see in order to resolve issues rapidly, and intelligent prioritization and problem escalation.

If you are a UNIX, Linux, or Sun Solaris developer who needs comprehensive IT assistance for a mostly Microsoft Windows environment, contact Progent at 800-993-9400 or see Contact Progent.

Progent's Consulting Services for UNIX-family Environments
Progent's UNIX-family support experts provide small companies and product developers assistance with administering and maintaining UNIX/Linux/Mac-based systems that may coexist with Microsoft-based technology. Progent offers your organization access to UNIX support experts, authorized Microsoft engineers, Cisco CCIEs, and security specialists certified by CISSP and CISM. This wide array of expertise offers your company a readily available single resource to help you to build and manage a secure and dependable cross-platform connectivity and communications solution that blends Windows with popular derivatives of UNIX including: Apple macOS and OS X , Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or important Linux distributions including RedHat Linux, SUSE Linux, Debian GNU/Linux and CentOS Linux, Ubuntu, Mandriva Linux, PCLlinuxOS Linux, fedora, and Gentoo.