If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Comprehensive Network Support Outsourcing
    Progent's IT outsourcing gives UNIX, Linux, and Sun Solaris product developers contact with expert consulting professionals to maintain and manage your business network without the cost and distraction of maintaining a large internal network support team. Progent's information technology outsourcing allows UNIX and Linux product developers to focus on core competitive initiatives while at the same time having the benefits of high-quality IT services. Progent has produced a Small Company Network Support Outsourcing White Paper that explains how outsourcing can conserve budgets and enhance productivity.

  • Virtual Server Infrastructure
    Progent can show you how to minimize server hardware and maximize your investment in high-availability products by designing a virtual infrastructure with technology such as VMware Server. A virtual infrastructure allows UNIX and Linux developers operating in a predominantly Microsoft Windows environment to maximize the efficiency of expensive network investments by partitioning servers into secure, logical segments that are simple to manage and can affordably and securely accommodate a mix of developer platforms including UNIX, Linux, and Solaris. Progent's network consultants can help you create robust physical and virtual system architectures that are optimized for producing and validating new applications.

  • Remote and on-premises service and Repair
    Progent's nationwide online technical support and troubleshooting services are ideal for UNIX and Linux product developers operating in a mostly MS Windows environment. Online technical support provides optimum leverage for your information technology budget. Sophisticated online access tools and experienced technicians and consultants allow Progent to handle the majority of network issues without squandering time and money by going to your location. Telephone-based support can be upgraded to onsite consulting service and troubleshooting if necessary, but in most of situations your IT problems can be remediated over the phone or via a mix of phone support and online network analysis. Progent's in-person service is offered in major cities across the United States.

  • Network Monitoring Services
    Progent's 24x7 network management service packages are based on MS Operations Manager, advanced software that proactively monitors vital servers to identify potential problems before they result in downtime. Microsoft Operations Manager 2007 continually examines event logs from strategic servers, then organizes and analyzes these system events according to a comprehensive IT support database. When Microsoft System Center Operations Manager 2007 detects a problem, it launches special corrective routines or generates alarms to notify predetermined service technicians. Microsoft System Center Operations Manager 2007 also produces historical summaries so you are able to determine the vitality of your information system.

  • Contact Center Outsourcing
    Progent's Contact Center Outsourcing Services are intended for companies who have to operate within a modest IT budget yet who need fast contact with a Call Center with expert telephone support and full escalation capability. Important components include help desk online assistance for desktop support and network troubleshooting, secure remote access to permit Progent's support specialists to see exactly what your customers experience in order to fix problems rapidly, and intelligent prioritization and problem escalation.

If you are a UNIX, Linux, or Sun Solaris product developer who requires comprehensive network assistance for a predominantly Microsoft Windows system, phone Progent at 800-993-9400 or go to Contact Progent.

Progent's Help for UNIX Networks
Progent's UNIX-family support experts offer small companies and developers help with managing and maintaining UNIX/Linux/Mac-based systems that may coexist with Microsoft-based environments. Progent provides your business the services of UNIX support experts, certified Microsoft engineers, Cisco CCIEs, and security experts certified by CISSP. This broad array of expertise offers your company a convenient single resource to help your business to create and maintain a safe and reliable multi-vendor network and communications infrastructure that incorporates Microsoft technology with popular derivatives of UNIX including: Apple macOS and OS X , Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or important Linux distributions including RedHat, SUSE, Debian-GNU and CentOS Linux, Ubuntu, Mandriva Linux, PCLlinuxOS Linux, fedora Linux, and Gentoo Linux.

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