If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Comprehensive IT Outsourcing
    Progent's IT outsourcing gives UNIX, Linux, and Solaris developers contact with highly-skilled IT professionals to maintain and administer your IT network while avoiding the cost and distraction of keeping a large in-house network support team. Progent's information technology outsourcing services allows UNIX, Linux, and Solaris developers to concentrate on strategic business initiatives while at the same time enjoying the benefits of expert network support. Progent has produced a Small Company IT Outsourcing White Paper that summarizes ways that outsourcing can conserve budgets and enhance operational efficiency.

  • Virtual Server Infrastructure
    Progent can help you to cut the proliferation of server hardware and leverage your company's investment in non-stop technology by designing a virtual architecture with products including VMware Server. A virtual server architecture permits UNIX, Linux, and Solaris software developers operating in a predominantly Microsoft Windows environment to maximize the efficiency of expensive computing investments by dividing physical servers into protected, isolated segments that are easy to manage and can affordably and securely support a mix of development operating systems including UNIX and Linux. Progent's network consulting professionals can assist you to set up reliable physical and virtual network infrastructures that are optimized for developing and testing commercial-quality software products.

  • Remote and On-site Support and Troubleshooting
    Progent's nationwide remote technical support and repair services are ideal for UNIX, Linux, and Sun Solaris developers working in a mostly Microsoft Windows network. Remote network consulting offers maximum return for your information technology budget. Advanced online support technology and skilled technicians and consultants combine to enable Progent to handle most network issues without wasting time and expense by traveling to your site. Telephone-based support can be escalated to in-person technical support and troubleshooting if necessary, but in the vast majority of cases your IT issues can be remediated over the phone or via a combination of phone support and online network analysis. Progent's on-site service is available in major cities across the United States.

  • 24x7 Monitoring
    Progent's round-the-clock network management service packages are centered on Microsoft Operations Manager 2007, advanced technology that intelligently monitors critical servers to detect incipient trouble spots before they cause downtime. MS Operations Manager 2007 automatically examines event logs from strategic servers, then filters and analyzes these network phenomena based on an extensive IT support database. When System Center Operations Manager detects a problem, it executes appropriate corrective routines or generates alarms to notify selected service personnel. MS Operations Manager also generates trend summaries so you can determine the health of your information network.

  • Help Desk Call Center Services
    Progent's Help Desk Call Center Outsourcing Services are intended for businesses who must work within a limited IT budget but who need immediate contact with a Help Desk with efficient telephone assistance and full escalation capability. Key components include help desk call center remote service for desktop help and network repair, secure remote connectivity to permit Progent's support experts to observe exactly what your customers see in order to resolve issues rapidly, and intelligent prioritization and escalation.

If you are a UNIX and Linux developer who needs full-service IT support for a predominantly Microsoft Windows system, phone Progent at 800-993-9400 or go to Contact Progent.

Progent's Expertise for UNIX Networks
Progent's UNIX consulting services provide small businesses and software developers assistance with administering and servicing UNIX/Linux/Mac-based networks that may coexist with Microsoft technology. Progent provides your organization access to UNIX technical experts, authorized Microsoft engineers, Cisco CCIEs, and security experts accredited by CISM. This wide range of expertise gives you a convenient single source to assist you to create and manage a protected and resilient cross-platform network and communications solution that incorporates Microsoft Windows with leading versions of UNIX including: Apple macOS and OS X , Sun Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or major Linux distributions such as RedHat Linux, SUSE Linux, Debian GNU/Linux and CentOS Linux, Ubuntu, Mandriva Linux, PCLlinuxOS, fedora Linux, and Gentoo Linux.

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