If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Full-Service Information Technology Outsourcing
    Progent's network support outsourcing offers UNIX, Linux, and Sun Solaris software developers contact with highly-skilled IT professionals to support and manage your IT network while avoiding the expense and hassle of keeping a large in-house administrative and support team. Progent's network support outsourcing allows UNIX and Linux software developers to focus on strategic business projects while still having the advantages of expert IT support. Progent has produced a Small Company Network Support Outsourcing White Paper that summarizes ways that outsourcing can conserve budgets and improve productivity.

  • Virtual Infrastructure
    Progent can show you how to consolidate server hardware and maximize your investment in high-availability products by configuring a virtual server infrastructure with products including VMware. A virtual infrastructure permits UNIX, Linux, and Solaris developers operating in a mostly Microsoft Windows environment to maximize the efficiency of costly computing resources by dividing physical servers into protected, isolated segments that are easy to manage and can economically and safely support a mix of developer operating systems such as UNIX, Linux, and Sun Solaris. Progent's network consultants can help you create robust physical and virtual network architectures that are optimized for developing and validating new applications.

  • Remote and On-site Support and Troubleshooting
    Progent's nationwide urgent technical support and troubleshooting services are well suited for UNIX, Linux, and Solaris software developers operating in a mainly Windows network. Remote IT help offers optimum leverage for your information technology budget. Advanced online access tools and experienced service specialists and consultants allow Progent to resolve most network issues without wasting time and money by traveling to your location. Phone-based help can be upgraded to in-person technical service and repair when necessary, but in the vast majority of situations your IT problems can be dealt with by telephone or through a mix of telephone support and remote network analysis. Progent's on-premises service is offered in key cities throughout the United States.

  • Proactive Network Monitoring
    Progent's round-the-clock network support service packages are centered on System Center Operations Manager, advanced software that intelligently monitors key network servers to identify potential trouble spots before they cause system failure. Microsoft Operations Manager 2007 automatically scans event archives from critical servers, then organizes and evaluates these network events based on a comprehensive IT support database. When System Center Operations Manager 2007 uncovers a problem, it executes special remedial routines or issues alerts to notify selected support personnel. Microsoft System Center Operations Manager 2007 also produces trend summaries so you can track the vitality of your information network.

  • Contact Center Outsourcing
    Progent's Helpdesk Support Services are designed for organizations who must operate within a limited IT budget yet who need immediate access to a Help Desk with expert telephone assistance and full escalation capability. Key features include help desk call center remote service for PC help and network repair, safe remote access to permit Progent's technical specialists to observe precisely what your clients see so they can resolve issues rapidly, and intelligent prioritization and problem escalation.

If you are a UNIX, Linux, or Solaris software developer who requires comprehensive IT support for a mostly Windows environment, phone Progent at 800-993-9400 or go to Contact Progent.

Progent's Consulting Services for UNIX Networks
Progent's UNIX consulting services provide small businesses and software developers help with managing and servicing UNIX/Linux/Mac-based systems that may coexist with Microsoft-based technology. Progent offers your organization contact with UNIX technical professionals, certified Microsoft engineers, Cisco CCIEs, and security specialists certified by CISSP. This wide array of knowledge offers your company a convenient one-stop source to assist you to build and manage a protected and dependable multi-vendor network and communications infrastructure that blends Windows with popular variants of UNIX including: macOS and OS X , Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or important Linux distributions such as RedHat, SUSE Linux, Debian GNU/Linux and CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLOS, fedora, and Gentoo Linux.

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