If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Comprehensive Information Technology Outsourcing
    Progent's network support outsourcing service gives UNIX, Linux, and Solaris developers contact with highly-skilled IT engineers to support and manage your business network while avoiding the cost and distraction of maintaining your own in-house administrative and support team. Progent's IT outsourcing services enables UNIX, Linux, and Solaris software developers to concentrate on core business initiatives while still enjoying the advantages of expert computer support. Progent has released a Small Business IT Outsourcing White Paper that explains how outsourcing can conserve budgets and enhance productivity.

  • Virtual Server Infrastructure
    Progent can help you to consolidate server hardware and leverage your investment in non-stop products by configuring a virtual architecture with technology such as VMware. A virtual server architecture permits UNIX and Linux software developers operating in a predominantly MS Windows environment to consolidate costly computing investments by partitioning servers into secure, logical components that are easy to administer and can economically and securely support a variety of developer platforms including UNIX, Linux, and Sun Solaris. Progent's network consulting professionals can help you create robust physical and virtual system infrastructures that are ideal for developing and testing new applications.

  • Online and On-site service and Repair
    Progent's nationwide online support and troubleshooting services are well suited for UNIX, Linux, and Solaris developers operating in a mostly Microsoft Windows network. Online network consulting offers maximum return for your IT budget. Sophisticated online support utilities and skilled service specialists and engineers combine to enable Progent to resolve the majority of network problems without wasting time and expense by going to your location. Phone-based support can be escalated to in-person consulting support and repair when necessary, but in the vast majority of cases your network issues can be dealt with by telephone or via a combination of telephone support and remote connectivity. Progent's on-site support is available in key cities across the United States.

  • Network Monitoring
    Progent's round-the-clock network management services are enabled by Microsoft Operations Manager 2007, advanced software that intelligently observes vital servers to identify incipient trouble spots before they cause downtime. Microsoft System Center Operations Manager 2007 continually examines event logs from critical servers, then filters and evaluates these system events based on an extensive IT support database. When Microsoft Operations Manager 2007 detects an anomaly, it executes appropriate remedial scripts or issues alarms to warn selected service technicians. MS Operations Manager also produces trend reports so you can determine the vitality of your information network.

  • Help Desk Support
    Progent's Help Desk Call Center Outsourcing Services are designed for companies who must operate within a limited IT budget but who need immediate access to a Call Center with efficient phone support and complete escalation capability. Important components include help desk online assistance for desktop help and network repair, secure remote connectivity to permit Progent's support experts to observe exactly what your clients experience in order to fix problems rapidly, and intelligent prioritization and escalation.

If you are a UNIX, Linux, or Sun Solaris product developer who requires comprehensive IT support for a predominantly Microsoft Windows system, contact Progent at 800-993-9400 or visit Contact Progent.

Progent's Consulting Services for UNIX-based Systems
Progent's UNIX consulting services offer small businesses and product developers help with administering and supporting UNIX/Linux/Mac-based systems that may coexist with Microsoft-based environments. Progent provides your organization contact with UNIX support experts, certified Microsoft consultants, Cisco-certified CCIEs, and security specialists accredited by CISSP. This wide array of expertise offers your company a convenient one-stop source to help your business to build and support a secure and resilient multi-vendor connectivity and communications system that incorporates Microsoft technology with leading derivatives of UNIX including: Apple macOS and OS X , Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux distributions such as RedHat Linux, SUSE Linux, Debian-GNU and CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS, fedora Linux, and Gentoo Linux.

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