If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Comprehensive Network Support Outsourcing
    Progent's information technology outsourcing gives UNIX, Linux, and Solaris product developers contact with expert consulting professionals to maintain and administer your IT network while avoiding the expense and distraction of keeping a large internal administrative and support staff. Progent's network support outsourcing enables UNIX and Linux product developers to focus on core business initiatives while at the same time having the advantages of expert network support. Progent has produced a Small Company Information Technology Outsourcing White Paper that summarizes ways that outsourcing can conserve budgets and improve operational efficiency.

  • Virtual Infrastructure
    Progent can help you to minimize server hardware and maximize your company's investment in fault-tolerant products by configuring a virtual server architecture with products such as VMware. A virtual infrastructure permits UNIX and Linux developers operating in a predominantly Windows environment to maximize the efficiency of costly computing investments by partitioning physical servers into protected, logical segments that are simple to manage and can economically and safely support a variety of development operating systems including UNIX, Linux, and Sun Solaris. Progent's network consulting professionals can help you set up reliable physical and virtual system infrastructures that are ideal for developing and testing commercial-quality applications.

  • Remote and on-premises service and Repair
    Progent's nationwide urgent technical support and troubleshooting services are well suited for UNIX, Linux, and Solaris software developers working in a predominantly MS Windows environment. Remote network consulting offers maximum return for your information technology budget. Advanced online access utilities and skilled technicians and engineers allow Progent to resolve the majority of IT problems without wasting time and money by traveling to your location. Phone-based help can be escalated to in-person technical support and troubleshooting if necessary, but in the vast majority of cases your IT problems can be remediated by telephone or via a combination of telephone support and remote connectivity. Progent's on-site support is available in key cities throughout the United States.

  • Proactive Network Monitoring Services
    Progent's 24x7 network management services are based on System Center Operations Manager, advanced software that proactively observes vital servers to identify potential problems before they cause downtime. System Center Operations Manager continually scans event archives from strategic servers, then organizes and evaluates these network events based on an extensive IT support database. When Microsoft System Center Operations Manager detects a problem, it executes special corrective scripts or issues alerts to notify predetermined service technicians. System Center Operations Manager 2007 also produces historical reports so you can track the health of your information system.

  • Help Desk Call Center Services
    Progent's Contact Center Support Services are intended for companies who must work within a limited IT budget yet who need immediate contact with a Call Center with expert phone assistance and full escalation capability. Key components include help desk telephone service for desktop help and network troubleshooting, safe remote connectivity to allow Progent's support specialists to see precisely what your customers see so they can resolve issues quickly, and intelligent prioritization and problem escalation.

If you are a UNIX and Linux developer who needs comprehensive network assistance for a predominantly MS Windows system, contact Progent at 800-993-9400 or see Contact Progent.

Progent's Consulting Services for UNIX-based Networks
Progent's UNIX support services provide small companies and developers assistance with managing and supporting UNIX/Linux/Mac-based networks that may coexist with Microsoft environments. Progent offers your organization the services of UNIX technical experts, certified Microsoft engineers, Cisco-certified CCIEs, and security experts certified by CISSP and CISM. This broad array of expertise offers you a convenient single resource to assist your business to build and maintain a secure and reliable cross-platform connectivity and communications system that incorporates Windows with popular derivatives of UNIX such as: macOS and OS X , Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or important Linux distributions such as RedHat, SUSE, Debian GNU/Linux and CentOS, Ubuntu Linux, Mandriva Linux, PCLlinuxOS, fedora, and Gentoo.

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