If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Full-Service Information Technology Outsourcing
    Progent's IT outsourcing offers UNIX, Linux, and Sun Solaris product developers contact with highly-skilled IT professionals to support and manage your business network without the expense and distraction of keeping your own in-house administrative and support staff. Progent's network support outsourcing services enables UNIX and Linux product developers to concentrate on strategic competitive initiatives while at the same time having the advantages of expert network support. Progent has released a Small Business Information Technology Outsourcing White Paper that explains how outsourcing can conserve budgets and enhance operational efficiency.

  • Virtual Infrastructure
    Progent can help you to cut the proliferation of physical servers and leverage your investment in fault-tolerant products by designing a virtual infrastructure with technology such as VMware Server. A virtual infrastructure permits UNIX, Linux, and Solaris product developers operating in a mostly Microsoft Windows environment to consolidate expensive computing resources by partitioning servers into secure, isolated segments that are easy to manage and can affordably and securely accommodate a variety of developer platforms including UNIX, Linux, and Sun Solaris. Progent's expert consulting professionals can assist you to set up reliable physical and virtual system infrastructures that are ideal for producing and validating new software products.

  • Online and on-premises service and Repair
    Progent's nationwide remote technical support and repair services are ideal for UNIX, Linux, and Solaris product developers working in a predominantly Microsoft Windows environment. Online IT help provides optimum leverage for your information technology budget. Sophisticated remote support utilities and experienced service specialists and engineers allow Progent to resolve the majority of network problems without squandering time and expense by going to your site. Telephone-based help can be upgraded to onsite technical support and troubleshooting if needed, but in most of cases your network problems can be remediated over the phone or through a mix of phone support and online access. Progent's on-premises support is offered in major cities throughout the United States.

  • Proactive Network Monitoring
    Progent's round-the-clock network support service packages are enabled by Microsoft System Center Operations Manager 2007, advanced software that intelligently monitors critical servers to detect potential trouble spots before they result in system failure. Microsoft Operations Manager 2007 continually examines event logs from critical servers, then filters and analyzes these system events based on an extensive IT support database. When MS Operations Manager 2007 detects an anomaly, it runs special remedial scripts or issues alerts to notify selected service technicians. System Center Operations Manager 2007 also generates historical reports so you can track the vitality of your information network.

  • Help Desk Call Center Services
    Progent's Help Desk Outsourcing Services are designed for businesses who have to operate within a modest IT budget but who need immediate contact with a Help Desk with expert telephone assistance and complete escalation capability. Important features include help desk remote assistance for desktop help and network repair, secure remote access to permit Progent's support experts to see exactly what your customers experience in order to fix issues quickly, and expert prioritization and problem escalation.

If you are a UNIX, Linux, or Sun Solaris software developer who requires full-service IT support for a mostly Microsoft Windows system, phone Progent at 800-993-9400 or refer to Contact Progent.

Progent's Help for UNIX Systems
Progent's UNIX consulting services offer small businesses and product developers assistance with managing and supporting UNIX/Linux/Mac-based systems that can coexist with Microsoft environments. Progent offers your company the services of UNIX support experts, authorized Microsoft consultants, Cisco-certified CCIEs, and security specialists accredited by CISM. This wide array of expertise offers you a convenient one-stop source to assist your business to create and support a safe and resilient cross-platform connectivity and communications system that combines Microsoft technology with leading versions of UNIX such as: Apple macOS and OS X , Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux distributions such as RedHat, SUSE, Debian-GNU and CentOS Linux, Ubuntu, Mandriva Linux, PCLlinuxOS Linux, fedora, and Gentoo.

More topics of interest: