If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.
Progent's services to support Linux developers include:
- Comprehensive Network Support Outsourcing
Progent's network support outsourcing offers UNIX and Linux product developers access to expert IT engineers to maintain and administer your IT network while avoiding the cost and hassle of keeping a large internal network support staff. Progent's IT outsourcing services allows UNIX and Linux product developers to concentrate on strategic competitive initiatives while at the same time enjoying the benefits of world-class IT services. Progent has released a Small Business IT Outsourcing White Paper that summarizes how outsourcing can cut expenses and improve operational efficiency.
- Virtual Server Infrastructure
Progent can help you to reduce the need for server hardware and leverage your company's investment in fault-tolerant technology by configuring a virtual server infrastructure with technology including VMware Server. A virtual server architecture allows UNIX, Linux, and Solaris software developers operating in a mostly Windows environment to maximize the efficiency of expensive network investments by dividing servers into protected, isolated components that are easy to manage and can economically and securely support a mix of developer operating systems including UNIX and Linux. Progent's expert consultants can help you create reliable physical and virtual system infrastructures that are optimized for producing and testing new applications.
- Online and in-person Support and Repair
Progent's nationwide urgent help and repair services are well suited for UNIX and Linux software developers operating in a predominantly Microsoft Windows network. Online technical support provides maximum return for your IT budget. Sophisticated online access tools and skilled service specialists and engineers combine to enable Progent to solve most network problems without squandering time and money by traveling to your location. Phone-based help can be upgraded to onsite consulting support and troubleshooting if needed, but in most of cases your network problems can be remediated by telephone or through a mix of telephone support and online access. Progent's on-premises service is offered in key cities throughout the United States.
- Proactive Network Monitoring Services
Progent's 24x7 network support service packages are based on Microsoft Operations Manager 2007, advanced software that intelligently observes critical servers to detect potential problems before they result in network crashes. Microsoft System Center Operations Manager automatically examines event logs from critical servers, then organizes and analyzes these network events according to a comprehensive IT support database. When MS Operations Manager detects a problem, it launches appropriate corrective scripts or issues alarms to warn selected support technicians. Microsoft System Center Operations Manager also generates trend summaries so you are able to track the health of your information network.
- Help Desk Outsourcing
Progent's Help Desk Call Center Outsourcing Services are designed for organizations who have to work within a limited IT budget yet who require fast contact with a Help Desk Call Center with expert phone support and complete escalation capability. Important features include help desk online service for desktop help and network repair, secure online connectivity to allow Progent's support experts to see exactly what your clients experience so they can fix issues quickly, and intelligent prioritization and escalation.
If you are a UNIX and Linux developer who requires full-service IT assistance for a mostly MS Windows system, call Progent at 800-993-9400 or see Contact Progent.
Progent's Help for UNIX-family Environments
Progent's UNIX-family support experts provide small businesses and product developers assistance with administering and maintaining UNIX/Linux/Mac-based systems that may coexist with Microsoft-based technology. Progent provides your company the services of UNIX support professionals, certified Microsoft consultants, Cisco CCIEs, and security specialists accredited by CISM. This broad array of knowledge offers your company a readily available single source to help you to build and manage a secure and reliable cross-platform network and communications system that incorporates Windows with leading derivatives of UNIX such as:
macOS and OS X ,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or major Linux distributions such as
Debian GNU/Linux and