If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Full-Service Network Support Outsourcing
    Progent's IT outsourcing service gives UNIX, Linux, and Sun Solaris developers access to skilled consulting professionals to maintain and manage your IT network while avoiding the cost and hassle of maintaining your own internal administrative and support team. Progent's IT outsourcing services allows UNIX and Linux developers to concentrate on strategic competitive initiatives while at the same time having the advantages of expert computer support. Progent has produced a Small Company Information Technology Outsourcing White Paper that summarizes ways that outsourcing can save money and enhance productivity.

  • Virtual Infrastructure
    Progent can show you how to cut the proliferation of server hardware and maximize your investment in high-availability technology by designing a virtual server infrastructure with technology such as VMware. A virtual server architecture permits UNIX, Linux, and Solaris product developers operating in a mostly MS Windows environment to consolidate expensive computing investments by partitioning physical servers into protected, isolated components that are simple to administer and can affordably and securely support a variety of development platforms including UNIX, Linux, and Solaris. Progent's expert consulting professionals can help you set up robust physical and virtual network architectures that are optimized for producing and testing commercial-quality applications.

  • Remote and on-premises service and Troubleshooting
    Progent's nationwide online technical support and repair services are ideal for UNIX, Linux, and Sun Solaris developers working in a mostly Microsoft Windows network. Online network consulting offers maximum return for your IT budget. Advanced online access utilities and skilled technicians and consultants allow Progent to handle most network problems without wasting time and money by going to your site. Telephone-based support can be escalated to in-person technical support and troubleshooting when needed, but in the vast majority of cases your network issues can be dealt with by telephone or through a mix of phone support and remote connectivity. Progent's on-premises support is available in key cities across the United States.

  • 24x7 Monitoring Services
    Progent's 24x7 network management service packages are centered on System Center Operations Manager, advanced software that proactively monitors key network servers to identify potential problems before they result in network crashes. System Center Operations Manager continually examines event logs from strategic servers, then organizes and analyzes these network phenomena based on an extensive IT support database. When MS Operations Manager uncovers a problem, it launches appropriate remedial scripts or generates alarms to warn selected service personnel. Microsoft Operations Manager also produces historical reports so you can determine the health of your information system.

  • Help Desk Call Center Outsourcing
    Progent's Help Desk Outsourcing Services are intended for companies who must operate within a modest IT budget but who require immediate access to a Help Desk Call Center with expert telephone assistance and complete escalation capability. Important features include help desk online service for desktop support and network troubleshooting, secure online connectivity to allow Progent's technical specialists to see exactly what your customers see so they can fix problems rapidly, and intelligent prioritization and problem escalation.

If you are a UNIX, Linux, or Solaris product developer who requires full-service IT assistance for a predominantly MS Windows system, call Progent at 800-993-9400 or visit Contact Progent.

Progent's Consulting Services for UNIX Platforms
Progent's UNIX support services offer small businesses and software developers assistance with administering and servicing UNIX/Linux/Mac-based networks that can operate alongside Microsoft technology. Progent offers your organization the services of UNIX technical experts, authorized Microsoft engineers, Cisco CCIEs, and security experts certified by CISSP. This broad range of knowledge offers you a convenient single resource to help you to build and support a secure and robust cross-platform network and communications system that combines Microsoft technology with leading variants of UNIX such as: macOS and OS X , Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or important Linux distributions including RedHat, SUSE, Debian GNU/Linux and CentOS, Ubuntu, Mandriva Linux, PCLOS, fedora, and Gentoo Linux.



An index of content::

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