If your company is producing Linux-based software in an environment that has Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to focus on your field of strategic know-how while avoiding the continual distraction of maintaining your business network. Through the use of automated server monitoring and by providing remote and on-site assistance when your company needs it, Progent offers an affordable way for managing an information system that provides high reliability, security, and efficiency. Progent's UNIX/Linux developer support services feature comprehensive network support outsourcing, virtual infrastructure, online and on-site service and troubleshooting, network monitoring, and Help Desk services.


Additional Topics of Interest

Microsoft Lync Server Instant Messaging Technology Consulting
Microsoft Lync Server Instant Messaging Specialist

Progent's Microsoft consultants can help your company to assess the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and execute a rollout of Lync Server 2010 that consolidates the control of Instant Messaging and Presence and increases the productivity of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can also assist you to perform a smooth migration to Microsoft Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server 2010 to improve the collaborative capabilities of Microsoft Office applications, and provide training and continuing technical support for Lync Server and other Microsoft technologies.

Network Testing Lab Consulting
Technology Professional

The Progent Test and Training Lab located at the QTS Colocation Center can be used for testing mission-critical applications, developing efficient migration procedures, evaluating and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot environments, the lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.

Service Reporting Engineer
Cisco and Microsoft Network Consultant

Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered support activities. Unlike some independent consultants or local service organizations who offer minimal documentation or specifics of tasks performed, every service provided by Progent is accompanied by full documentation. Every Progent staff member has use of the service documentation transmitted by every consultant to every customer. The practice of detailing and archiving service records results in more efficient support and avoids a slew of typical problems such as when a service client is effectively held hostage to a consultant who won’t release the keys to the kingdom.

Cisco VPN Technology Consulting
VPN IT Consultant in Portland, Oregon

Cisco's security and offsite connectivity solutions for small to medium sized companies offer a complete range of manageable security hardware and software to let you safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that fit most closely with your business goals.

Microsoft Project Server Reporting Consultants
Learn for Microsoft Project Server Workflow in Detroit, Michigan

Progent's Microsoft engineers can provide in-depth expertise in deploying, using and troubleshooting any edition of Microsoft Project Server and can provide a wide range of affordable remote consulting services based on proven best practices to help businesses of all sizes to get all the benefits of this powerful platform. Services offered by Progent include system planning, installation and migration, strategies for secure collaboration among onsite and offsite users, network optimization, and customized online training.

SCCM 2007 Migration Onsite Technical Support
Microsoft Certified Expert SCCM 2007 Asset Management Network Consultant

Progent can help you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and boost worker output by making sure that critical applications stay up to date, managing licensing, and monitoring usage profiles so you can make smart purchasing decisions. When your organization is set to update your SCCM 2007 device management solution, Progent can assist you to plan and implement an efficient migration to SCCM 2012.

Solaris-Windows Upgrade Help
Solaris-Windows Migration Consulting Eagle, ID

Progent can help your business to design and implement an efficient migration from a Solaris-based IT environment to a network based on MS Windows and capable of running Microsoft's popular office productivity products, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application experts can help you preserve your data and minimize productivity discontinuity by designing an effective migration plan that protects your existing assets in Sun Solaris software and technology. UNIX-to-Windows migration consulting services offered by Progent include analysis of existing environment, migration strategy and testing, MS Exchange migration services, information and application migration, and processor and media migration and consolidation.

Project Management Test Lab Technology Professional
application Testing Lab Professionals

Progent's Test and Training Lab at the QTS Colocation Center can be used for piloting mission-critical applications, creating efficient system upgrade methodologies, evaluating and tuning performance, planning or validating business continuity strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients without adequate in-house resources to configure effective test environments, the lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.

Consultant for Helpdesk
 Professional for Contact Center in Orlando, Florida

Progent's Network Help Desk Outsourcing Support Services are designed specifically for small organizations who require fast access to a Help Desk Service Center with expert phone support and effective escalation options but who have to work within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.

Cisco Certified 802.11ac Migration On-site Technical Support
2500 Wireless Controller Online Technical Support

Progent's Cisco-certified Wi-Fi integration experts can help you to configure, manage, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

Exchange 2010 Server Professional
Help and Support for Exchange 2010 Integration Belmont, CA

Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the value of Microsoft Exchange Server 2010 for your business and can help you to plan and carry out an efficient migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast payback by increasing your workers' efficiency, lowering the cost of equipment and service, simplifying administration, and integrating your key communications technologies.