Progent provides customized remote instruction for a range of client apps and operating systems such as Office and Microsoft 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the benefits of conventional physical classroom seminars, such as instant interaction between clients and trainers, but avoids the expenses of travel and the challenge of attempting to accommodate the schedules of many workers. Offered to single students or groups of any size, Progent's live online instruction allows the instructor to run the class from a remote office and the clients can be dispersed throughout an office or across the the U.S. Virtual learning supports powerful teaching aids such as virtual white boards, real-time questions, and shared applications. Sessions can be short and targeted to specialized subjects or longer in time and broader in coverage.
Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support for Windows Server Essentials. Progent can provide comprehensive project management to help you plan and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, track, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating appliances that require critical updates, or identifying the cause of performance problems.
Progent can help your business to understand the many subscription options available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that transparently integrate local and cloud-based products and services.
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid solutions that transparently combine on-premises and cloud-based resources.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, optimizing wireless performance by reducing the effect of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user type and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can secure your IT network from attack by outside and inside sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a unified mechanism for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate smoothly from legacy versions of Virtual Machine Manager, design processes for creating and installing VMs and hosts, design high-availability scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the strategic advantages of the latest capabilities like Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware ESXi expertise.
Progent's Microsoft-certified consultants average more than a decade of background providing unified communications support for customers ranging from small businesses to global enterprises. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and facilitate remote and wireless email access. Progent's Exchange consulting services can assist you in planning and carrying out a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2019. Progent also offers integration help for Windows 10 and Windows 11 desktops using Office Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For e-mail virus protection, spam filtering and data data leak protection, Progent offers Email Guard security services.
Progent applies no startup charge and asks no retainer for services provided during regular business hours. Progent's small granularity does away with big invoices for quick solutions so you won't be tempted to allow less critical problems to stay unaddressed.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
Progent's Microsoft consultants can provide advanced expertise in deploying, managing and debugging any edition of Project Server and can deliver a wide variety of affordable online consulting services following proven best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Consulting support offered by Progent include system design, software configuration and upgrades, strategies for secure file and status sharing among onsite and offsite users, network optimization, and specialized webinar training classes.
Progent can provide affordable online and on-premises consulting to assist businesses to migrate any part of their core network infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Progent's Windows consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project management, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration technical help.
For more than 20 years, Progent has provided budget-friendly IT design, integration, debugging, cybersecurity, and development for information networks of all sizes.
Progent's Duo services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other personal devices.
Microsoft CRM helps mid-market businesses nurture profitable customer interactions. Built-in Sales and Customer Service components enable employees to share information to help promote selling success and deliver steady, effective customer service. Progent can configure the optimal network environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.
Progent offers affordable online consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Microsoft Dynamics GP can help you expand and manage your business more efficiently by delivering easy availability of decision-driving data and a rapid ROI. Dynamics GP/Great Plains confers important productivity benefits such as its ability to expand the reach of your company, manage your accounting, automate financial processes, standardize procedures throughout your company, refine inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and increase cash flow. Progent can show you how to set up and manage a reliable, secure server and network foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP consultants to help you derive the full benefits of your Microsoft Dynamics GP software.
Progent provides support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Progent's ProSight portfolio of managed IT services are intended to offer businesses who have minimal internal IT administration and support staffs with low-cost help from world-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include predictable IT maintenance expenses, automation of common management tasks, continual absorption of the latest technology, graceful transition from legacy technology to current solutions, improved fit between information technology with business goals, guidance from veteran network consultants, and freeing up management to concentrate on business rather than fast-evolving information technology.
ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching platform for safeguarding the Internet-facing applications of any sized business against a broad range of attacks. Progent's certified Internet Security and Acceleration Server 2006 experts can show you how to plan, rationalize, pilot, implement, customize and support the Standard or Enterprise version of ISA Server 2006 on your information system.
Progent has over 20 years of experience integrating, and supporting the key platforms that make up System Center and can help you to plan, install, manage, and repair your Microsoft System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can assist you to upgrade to the current version of Microsoft System Center from an earlier one or from a third-party IT management solution to provide the advantages of best-in-class deployment, centralized management, security, plus datacenter and application availability and performance monitoring.
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Android, and other out-of-band devices.
Progent's Microsoft certified consultants can provide offsite and onsite consulting expertise to help you to manage, support, and repair computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, disaster recovery, remote access, smartphone and tablet management, wireless configuration, and remote system monitoring.
If your company network mixes Solaris technology with Microsoft Windows, Progent can help you to integrate your servers into a unified network that allows all your OS platforms to coexist for simple management, seamless dataflow, high reliability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows integration assistance offerings feature network infrastructure configuration and service, support for Windows services for UNIX, remote network monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk services.
Progent's Microsoft-certified consultants can help your company to evaluate the value of Microsoft Lync Server for your environment and can assist you to design and execute a rollout of Microsoft Lync Server that unifies the management of IM and Presence and increases the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can also help you to perform a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Microsoft Lync Server to improve the team-computing functions of Microsoft Office programs, and provide webinar training and continuing support for Microsoft Lync Server 2010 and other Microsoft products.
Progent's certified SQL Server application programmers and DBAs can provide online consulting to assist organizations of any size to create, administer, and maintain applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants offer support for any element of application development in environments that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent can assist you to design, deploy and manage a backup/restore solution based on MSP360 Backup software to protect your assets residing on any major public cloud. Progent can provide end-to-end monitoring and management to prevent data loss resulting from user mistakes, system glitches, ill-intentioned insiders, and malware assaults such as ransomware.
Progent's Network Call Center Outsourcing Support Services for PC desktop support are intended especially for small businesses who require immediate access to a Help Desk Service Center with expert phone support and full escalation options but who must work within a modest IT budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Applications Selection and Integration.
Progent provides national remote technical support and troubleshooting services for businesses who run Apple macOS and OS X networks or whose information systems include a combination of Apple Mac and Microsoft Windows products. Progent's experts can provide Mac clients a variety of IT services including desktop assistance, migration to the latest version of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with iPhone and iPad support, or migrating to iCloud services. Online IT help provides optimum return for your IT dollar by extending user productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote support utilities and skilled technicians and engineers allow Progent to solve the majority of network problems without wasting time and money by going to your site. In the vast majority of situations your network problems can be dealt with over the phone or via a combination of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM and CISSP certified security professionals to help with the most challenging system problems.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable workflow for recovering applications and services quickly after an outage. SRM supports centrally controlled and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and fixes and can produce reports to verify full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist your organization to design, deploy, test and manage a DR solution based on VMware SRM.
Progent's Microsoft-certified consulting experts can assist your organization to determine the value of Microsoft Exchange 2010 for your company and can assist your IT staff to design and implement an efficient upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide fast ROI by improving your productivity, lowering the expense of hardware and service, simplifying management, and integrating your vital communications platforms.
Progent's Apple Mac experts can promote the creative aspect of Macintosh environments by providing consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.