Cisco's Catalyst family of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, tuning wireless throughput by reducing the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and hardening security by identifying cyber threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller technology.
Progent is a pioneer in affordably delivering enterprise-class network help to small businesses. Progent's success in addressing the IT support needs of the historically underserviced small company market is the cumulative result of key technical and process breakthroughs that have eliminated a great deal of the conventional expenses out of administering network service, injected unmatched technical skill into the support system, and dramatically accelerated the solution process.
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of wireless APs, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving wireless uptime with fast failover, and strengthening data security by detecting cyber threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.
Progent can help you prepare and execute an efficient migration to Microsoft Dynamics GP/Great Plains so that you retain your data, strengthen your security, enhance your analytics, take full advantage of Microsoft Office support, and reduce business disruption by designing and following a sensible migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce solutions that work transparently with Microsoft Dynamics GP.
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the advantages for upgrading to SQL Server 2019 and can provide rapid online or onsite contact with experts in system design and integration, application programming, SQL Server management, and cybersecurity.
Progent delivered a wireless integration environment that enabled a school to improve efficiency and eliminate the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate sites up to 2.5 miles apart and can reach even greater ranges. This wireless alternative offered better performance and reliability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it offered immunity to local interference.
Progent is among the most qualified network support firms for integrating e-mail solutions based on Microsoft Exchange 2000. Progent specializes in helping small companies derive all the benefits of Exchange Server 2000 for typical situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Progent's Intune consultants can help your organization to assess the business value of adopting Microsoft Intune for administering your web-facing mobile computers including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can assist you to define security and compliance policies, plan and deploy pilot systems to confirm the appropriateness of Intune for your environment, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune solution.
Remote 24x7 monitoring, automated alarms, and periodic reports are vital to preserving the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can get a level of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as low-cost services designed to assist your company to identify and resolve a an array of IT network issues before they get big enough to disrupt your business.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to help you to design, configure, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup.
Colocation sites make it possible for businesses to share world-class facilities for housing computer equipment that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your company with all aspects of your colocation strategy including selecting and migrating to a colo facility, designing network topology, defining hardware, on-premises and remote troubleshooting, setting up offsite network management, and training your support staff.
Progent provides Windows Cluster Server support to help your company deploy high availability server clusters designed to deliver 24x7 uptime. Windows cluster servers for high-availability systems include Microsoft Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By showing you how too build fault-tolerant clustered server environments around Microsoft Windows Server Cluster 2003, Progent’s Premier Windows consultants make sure that your high availability clustered servers are configured to optimize the business value of your information system.
Progent applies no startup fee and asks no retainer for support services delivered during regular business hours. Progent's small granularity avoids big invoices for quick fixes so you will not be forced to allow minor problems to stay unaddressed.
Progent offers the support of a certified consultant with an extensive background deploying technology from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or maintain a video conferencing solution that preserves your current investment and maximizes the strategic value of your IT network. Progent can also provide the expertise of infrastructure consultants able to assist businesses of all sizes to create and maintain a network that provides the performance, reliability, protection, and expandability required to support your telepresence environment.
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent information assurance expert. The interview is designed to evaluate your company's preparedness either to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to gather information concerning your current security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient security and backup environment that minimizes your vulnerability to a ransomware attack and meets your business requirements.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the foundation for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network support expert with hands-on background designing and integrating cohesive, end-to-end business network environments. Progent's Microsoft SBS Server consultants have an average of over 10 years of background integrating computer networks built on Microsoft technology. This expertise ensures you results in deploying, administering, and repairing IT solutions that incorporate the Microsoft SBS Server suite of servers and applications.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact key facets of IT such as ease of administration, availability, security, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you understand the possible advantages of migrating to Exchange 2013, create an efficient validation and deployment plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange Server 2013.
Remote continuous monitoring, proactive alerts, and actionable reports are crucial to maintaining the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can get a degree of protection that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical services designed to assist your company to detect and resolve a most network problems before they get big enough to disrupt your business.
Progent's Citrix experts can help you to design, install, administer, and support a virtual application delivery and management system based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support experts can assist your organization to manage and support an off-site datacenter that features high uptime, enhanced protection, and rapid recovery.
Progent can provide the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent's Apple Mac networking consultants can assist you with a wide range of network foundation areas including system architecture, remote and mobile connectivity, internetwork communication, security, and new technologies including VoIP and high-speed wireless networking. For business networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to deal with the complexity of designing, configuring, and maintaining a system architecture that is reliable, secure, productive and aligned with your corporate objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan storage area network systems. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Cisco has developed a full array of routers including appliances designed to deliver the protection, performance, and reliability required by organizations ranging from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and integrate Cisco routers to build a solid foundation for your network and to make it economical to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings control, inventories network resources, guards against company data leakage, performs health monitoring, enables secure self service, and offers a single control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist your organization with any facet of designing, installing, operating and troubleshooting a SCCM deployment for local, cloud-based, or hybrid networks.
Progent offers clients access to engineers who have earned some of the IT industry's most prestigious credentials. Progent thinks that clients deserve to know that their computer support consultants have accredited testing as well as broad real-world backgrounds so that Progent's clients can use Progent's service with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly better vendor assistance than is offered to non-certified consultants, enabling Progent to deliver customers a higher level of computer support. In addition, major credentials such as CISA or ISSAP for IT security can help enterprise customers to show compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced network support programs, small organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small business networks world-class availability, security, and performance.
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of wireless access points, tuning Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.
Mid-sized businesses can enjoy all the benefits of System Center Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Certified network support professionals. Thanks to Progent's affordably priced network support programs, medium-size organizations can choose a simple co-sourcing package based on Microsoft Operations Manager with server monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and online service. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer medium-size company information systems enterprise-class reliability, protection and performance.
Progent's Microsoft certified consultants can help you to test Microsoft Windows 7 to confirm application compatibility and to determine its speed and reliability working with your applications. Progent's consultants can also show you how to assess the likely strategic value of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can help you to plan and carry out a smooth migration to Microsoft Windows 7 from a your current version of Microsoft Windows.
Progent's Wireless Consulting Services offer a convenient, economical way for companies of all sizes to configure, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Microsoft Office and Office 365 consultants can help businesses to integrate Microsoft Office desktop and Microsoft Office 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless productivity solution that provides fast ROI and promotes improved business results. Progent can help your company to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms including SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues with different versions of Office and can provide customized online instruction to individual users and groups.
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, reconfigure and troubleshoot their networking appliances like routers, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding devices that require important updates, or identifying the cause of performance bottlenecks.
Progent's veteran team of IT consultants and subject matter specialists have extensive background providing online and on-premises assistance for businesses of any size who need to integrate Android phones and tablets into their information systems so that mobile clients can work together from anywhere. Progent has the range of skills to solve network problems that span multiple manufacturers and that represent a mix of legacy and current technology. Progent offers budget-friendly remote expertise to assist you with any aspect of planning, configuring, managing and troubleshooting your BYOD solution. Progent can deliver as-needed support to assist you to handle especially challenging IT issues, or Progent can provide comprehensive project management support to ensure that you finish strategic IT projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or individual classes to show you how to manage and use Android phones and tablets securely and productively.
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a single platform for financial management, inventory control, operations control, capacity planning, purchasing, sales, demand forecasting, and advanced analytics. Progent's Dynamics 365 Business Central experts can help company to manage your legacy Dynamics NAV system or upgrade smoothly to a cloud-hosted, local, or hybrid deployment.
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world industry experience, in the trenches of network support, executing a wide variety of IT projects for a large mix of clients. Each Progent consultant shares a proven collection of individual best practices which are incorporated into shared best practices standards that Progent teaches its consulting staff. This guarantees that you get not just expert IT help, but also a consultant with proven approaches for using technical knowledge to fix real-world network problems efficiently.
Progent's Juniper Networks-certified NetScreen consultants can assist you to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper products, and repair infrastructure issues in all-Juniper or mixed-vendor environments.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 300km apart. Progent's roster of veteran network consultants can help you to plan, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing help with procedures like assigning disk pools and shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery solution to verify compliance with industry standards and regulatory mandates.
Progent provides several basic types of Helpdesk services including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts gives your clients instant access to a dependable support resource with extensive experience providing phone support and online repair for IT systems powered by Microsoft products. Progent's focus is on giving the support Helpdesk a positive reputation as a solid contributor to company performance. Progent's target is to fix rather than simply report problems.
Progent provides consulting for security evaluation packages such as LANguard from GFI for performing a set of programmed system testing scans to uncover possible security gaps. Progent has extensive experience with security auditing tools and can show you how to understand audit reports and react appropriately. Progent can help you build security into your company processes, install auditing tools, define and implement a secure system architecture, and suggest policies to maximize the security of your IT system. Progent's security consultants are ready to help you set up a firewall, design safe remote connectivity to email and business applications, and install virtual private network. Progent's qualified security consultants can also validate the protection of web-based software and can conduct extensive security audits of enterprise-wide security to validate your organization's compliance with key international security standards including HIPAA, NIST, and ISO.
GIAC was established in 1999 to certify the knowledge of IT security professionals. GIAC accreditations are acknowledged by companies and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the network security disciplines addressed under GIAC accreditation such as evaluating network security mechanisms, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers economical Exchange Server support services to strengthen email security and virus protection, provide high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support services can aid you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide organizations of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix critical problems uncovered by SCOM 2012.
For custom application creation, Progent can provide programming experts to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent’s IT outsourcing services offer economical computer support for medium-size corporations. Whether it involves designing system architecture, creating an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or creating a web-based business solution, outsourcing your network engineering services can reduce expenses and minimize risks, permitting IT service budgets to grow in a more linear and controlled fashion than is possible by amassing a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available system architecture for your vital Windows-powered applications such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.
Progent can help organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to upgrade from a legacy release of SCVMM or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem so you get maximum return on investment.