Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These improvements affect vital facets of IT including ease of administration, availability, security, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible business benefits of migrating to Exchange 2013, design an efficient test and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange 2013.
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings management, inventories network resources, protects against company data leakage, provides network health reporting, enables secure self service, and delivers a common control mechanism for administering multi-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help your organization with any aspect of designing, implementing, operating and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Progent's Microsoft consultants offer affordable remote technical support and development services to help your business to plan, deploy, manage, and troubleshoot SharePoint 2010 environments that can involve web pages that can function as intranets, extranets, document management tools, blogs, data warehouses, business information systems, enterprise-wide search, workflows, and other utilities to promote and improve teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar desktop applications like Office Excel, Word, Outlook, and Project. Progent can help your business to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
Progent's Meraki wireless AP experts offer online and onsite support services to assist businesses of all sizes to design, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that delivers identical access, performance, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their location or computing device.
Nagios and MRTG are powerful, Open Source monitoring utilities that operate under the Linux OS and can be used to analyze UNIX/Linux environments, Microsoft Windows systems, or multi-OS systems in which Linux and Windows run side by side. The Nagios monitor lets network managers to track system services such as POP3, HTTP, FTP, and NNTP. MRTG lets you track the bandwidth in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's system integration engineers can help you utilize both these utilities to tune and troubleshoot your system.
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of skill that IT security managers are expected to master. It gives executive management the assurance that consultants who have earned their CISM credential have the background and knowledge to provide effective security administration and support services.
Progentís Cisco-Certified network experts offer experienced PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and safe access services. Extending from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of security, speed and reliability for business networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative solutions. Progentís network consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Remote continuous network monitoring, proactive alarms, and periodic reports are crucial to preserving the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of any size can afford a level of network stability that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as economical services designed to help your company to detect and resolve a most network problems before they can hurt your business.
Progent's virtual classroom webinars provide small businesses the cost savings, convenience, and versatility of online learning and the proven training techniques of expert teachers who utilize advanced technology to emulate real-time, participatory learning environments. Progent offers online education for key desktop software including elements of Microsoft Office suite such as Excel, Word, Access, and Visio: Microsoft Dynamics accounting and management reporting products including MS Dynamics GP (Great Plains); plus additional leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progentís Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for intelligently connecting people, groups and data. SharePoint Server provides a central spot for your employees or clients to access, manage, share and interact with useful information, documents, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the information theyíve created in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to maintain your current SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small service organizations who provide scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service documentation sent by every staff member to each customer. The discipline of documenting and organizing service records allows more efficient support and avoids a slew of common problems such as when a support client is effectively held captive to a consultant who wonít release vital service information.
Colocation data centers make it possible for businesses to share enterprise-class data centers for hosting computer equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation strategy such as selecting and migrating to a colo facility, creating system architecture, defining required equipment, on-site and on-line troubleshooting, establishing online system administration, and education your support staff.
Progent offers the support of certified consultants as well as experienced database application programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and data security professionals to assist your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design custom line-of-business applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you design reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable understanding of your business.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Mac experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can support environments that mix Mac with Microsoft Windows computers with extensive resource sharing, or environments which intentionally restrict collaboration between Mac and Windows systems.
Progent's Sun Solaris platform support services offer small companies and software developers help with managing and supporting Solaris environments that run with Microsoft-based technology. Progent offers your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of expertise provides you with a convenient single source to help you build and manage a secure and reliable cross-platform network and communications environment that allows Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified failover clustering consultants can assist businesses to assess the advantages of deploying Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and help you to streamline the administration of clustered servers.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and troubleshooting SCOM solutions and can provide companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help your business to configure your Fortinet FortiGate security appliances to protect all your digital resources at the network edge, within the data center, at branch locations, and at the cloud edge.
Progent offers IT support for mid-size companies who have 100 to 250 network clients. The medium size company or office has traditionally been an overlooked segment of the market for IT support expertise. The cost structures and service delivery practices of major outside support firms make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT system whose complexity and capability are frequently similar to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual office technology and 24x7 network monitoring, significantly reduces the network support expenses of an SMB while providing the small company with big-company service from certified, world-class experts with background in a broad array of midsized business technologies. If your mid-sized organization or small business is looking for levels of IT help needed for a medium size office without paying big-company costs, call Progent.
Progent provides small businesses a pair of ultra-affordable security inventory scanning packages that include, at a preset price, remotely administered inventory scans of your network security profile which are analyzed by professional security engineers who assess the data collected by the remote scan, present objective summaries of your current network security, and make suggestions for improvements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal security testing that are priced to meet the budgets of small businesses while delivering enterprise-class assessments of your network's vulnerability to assault.
E-Mail Guard is Progent's affordable antispam and virus defense service that gives small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-managed antispam and anti-virus services that stop email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators track and control their e-mail application, irrespective of server platform, hardware technology, or geographic location.
Progent is a leading innovator in economically providing world-class network support to small companies. Progent's achievement in handling the IT service requirements of the chronically underserved small company market is the combined outcome of major technical and operational breakthroughs that have eliminated much of the traditional costs out of administering IT service, added unmatched technical skill into the support system, and significantly accelerated the solution process.
Progentís Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these security platforms to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network security through expert planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help you to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless intranet system.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the background to complete your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite expertise, software development, and debugging services for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent's expert solution designers and programmers can help your business to create enhancements to Microsoft GP that address the unique requirement of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of development technologies that can be used to create user-interface and data integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Microsoft Small Business Server is an affordable suite of server products that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network expert with hands-on background and broad experience in designing and implementing cohesive end-to-end business technology systems. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and troubleshooting IT solutions based on the Microsoft SBS line of servers and applications.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and carry out a smooth migration of your databases and applications to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from as-needed design assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Progentís Co-managed Call Center service makes it possible for your business to split the load for Help Desk services transparently between your IT team and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided system integration, customization, training, and debugging since the product's debut. Progent can provide high-level support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist your business to design, pilot, and implement a cost-effective upgrade from a an outdated release of GP to the current version of Microsoft Dynamics GP.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-based AV tools. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the complete malware attack progression including blocking, detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats.
If your company is producing UNIX or Linux software on a network that includes Windows-based servers, PCs, and office applications, Progent offers full-service network support outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the continual hassle of managing your business network. By using smart network monitoring and by delivering remote and on-site support when your business needs it, Progent offers an economical alternative for supporting an information system that provides high availability, security, and efficiency. Progent's developer support offerings include comprehensive it outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, network monitoring services, and Contact Center support.
Progentís certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting support including architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing common OS-specific security gaps.
Progent provides customers the services of consultants who have earned some of the computer industry's most prized credentials. Progent believes that customers deserve to know that their IT support professionals have accredited testing as well as broad real-world backgrounds so that Progent's clients can use Progent's service with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly superior vendor support than is offered to uncertified service providers, enabling Progent to offer customers a better class of computer support. In addition, major credentials such as CISM or CISSP for IT security can aid enterprise clients to demonstrate compliance with regulatory requirements by engaging the assistance of accredited IT professionals.
ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical information.
Live Communications Server 2007 Technology Professional
Progent can assist businesses of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common errors small organizations make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and wireless email access. Progentís Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support environments that combine Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows systems.