Additional Topics of Interest

Microsoft Operations Manager Online Support Services
24/7/365 System Center Operations Manager Remote Consulting

Progent provides a selection of IT support bundles for small companies. These IT outsourcing and network monitoring solutions are based on the anticipatory problem solving capabilities of Operations Manager, a next-generation server and system management software platform that monitors the reliability, throughput, and safety of your information system and isolates potential problems before they can disrupt your system. With Progent's affordably priced IT service packages, small companies can choose a simple co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.

Support Services Consulting for Service Firms
Expertise for IT Service Providers Consulting

Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's consulting engineers while retaining your own service brand as a seamless extension of your IT consulting staff.

24 Hour Online Support Services Microsoft Windows 2000
Windows Server 2000 Upgrade Consultants

Progent's certified Windows 2000 Server consultants can provide network support and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows Server 2000 integration, update, and troubleshooting services include system planning, deployment, documentation, on-site and off-site support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.

Consulting macOS Online Troubleshooting
Best OS X Security Consulting Services

Progent offers nationwide remote phone support and consulting services for businesses that run Apple Mac networks or whose IT systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer Mac users a range of IT services such as desktop assistance, migration to the current version of Mac OS X from other earlier editions of macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote IT help provides maximum return for your IT budget by preserving user productivity and shortening the hours charged for computer repair services. Advanced remote access tools and skilled service specialists and engineers allow Progent to solve most IT issues without squandering time and expense by going to your location. In most of situations your IT problems can be dealt with by telephone or through a combination of phone support and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to help you with the most challenging network problems.

Training Live Online PowerPoint
Training Live Online Office Excel

Progent offers customized online instruction for an array of desktop applications and environments including Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the benefits of conventional physical classroom instruction, such as immediate communication between students and teachers, but avoids the expenses of travel and the hassle of attempting to accommodate the schedules of multiple students. Offered to individuals or groups of any size, Progent's live online instruction allows the instructor to run the class from an online facility and the students can be dispersed across an office or all over the country. Live online education utilizes proven teaching aids like broadcast white boards, real-time questions, and collaborative desktops. Sessions can be brief and personalized to specialized subjects or longer in duration and wider in scope.

Ubiquiti UniFi Mobile App Consulting Services
Immediate Ubiquiti WiFi Specialists

Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple sites with thousands of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi consultants who can assist your organization to determine the benefits of Ubiquiti's UniFi technology for your environment and help you to plan, install, manage, and maintain your UniFi ecosystem.

Extended Help Desk Online Troubleshooting
Shared Support Desk Online Consulting

Progent's Co-managed Help Desk service makes it possible for your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's roster of certified desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.

On-site Support DoubleTake Carbonite Replication
Remote Support DoubleTake Carbonite Backup and Restore

DoubleTake/Carbonite Software publishes a selection of products designed to deliver small businesses a range of cost-effective solutions for replicating and recovering business-critical applications such as Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small company information networks to create an advanced state of fault tolerance and business continuity capability at a budget-friendly cost.

Internet Data Center Support Services
Hosting Technology Consulting Services

Progent's data center support services are designed for businesses with equipment housed at Internet Data Centers or data center colo hosting sites and requiring on-demand on-premises service at the colo site plus remote support from Microsoft and Cisco Certified professionals. Progent offers a full range of Internet Data Centers and IDC and co-location support services including network topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, development and installation of fault tolerant systems, defining and deploying layered security defenses, firewall integration and support, configuring load balancing environments, and planning fault tolerant server and storage clustering systems.

iPhone Active Directory Configuration
iPhone VPN IT Services

Progent can provide cost-effective online consulting to assist you to design, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote and on-premises training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the strategic value of your information network.

Telecommuter IP Voice Technology Consulting Services
Technology Consulting Services Remote Employees IP Voice

Progent can assist small and mid-size organizations to configure IP voice technology to give their telecommuters the benefit of virtual extensions of the corporate phone network.

Dynamics GP 2015 R2 Integration Consult
Dynamics GP 2015 SQL Server Integration Engineer

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, supports popular smart phones and tablets, permits one-time sign-on with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to resolve the critical IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the return on your investment in this powerful platform.