Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2K Servers and can simplify network administration, provide tech support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and execute a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up test programs to reduce the obstacles involved with migrating to Windows Server 2003 by identifying possible hardware and software compatibility problems.
Progent's Microsoft engineers offer in-depth expertise in implementing, managing and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective online consulting services following proven best practices to assist businesses of any size to receive all the benefits of this powerful project management solution. Services offered by Progent include system planning, installation and migration, setting up secure collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training.
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Windows 10 offered by Progent include Return on Investment estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and management, network design, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing consulting support.
Progent's certified SQL Server programmers and database administrators offer online consulting to help organizations of any size to build, manage, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any element of the application life cycle in environments that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent's Microsoft-certified consultants can provide remote or in-person support to assist businesses of any size to design, deploy, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for resolving particularly stubborn issues, or full project management services. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Cisco's Meraki MS line of switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable online expertise to help you to plan and implement a productive network solution based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management tools, set up policies to ensure security and compliance, create and test a disaster preparedness plan, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking infrastructure.
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT support staff, develop an enterprise-wide security strategy, automate IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent's Experts Team provides consulting in important areas that include Macintosh integration and programs; Support for Linux-powered, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical application help; Chief Information Officer, business analyst, and project management outsourcing; Special program development and deployment; Web, electronic business, EDI, and client portal design and integration; DBM management and performance consulting; Management information consulting; and Telecom systems support.
Progentís team of expert software programmers, database designers, and project management consultants can help large businesses to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by providing database designers and software programmers experienced in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with additional data sources such as SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also can provide expertise with web development technologies and can assist businesses to build, expand, repair, or port web-based applications to take advantage of the most current web technology.
Progentís Help Desk Co-management service allows your business to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution based on the top shared professional services automation tool for managing service requests, ticketing, ownership, status tracking, and metrics.
Network monitoring commonly entails tracking a system's resource utilization to help uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux or UNIX and can be deployed to monitor mixed-platform networks where UNIX and Windows operate together. Progent's network integration engineers can show you how to use both these programs to optimize and repair your network. Progent's UNIX support services offer small companies and programmers assistance with managing and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard addresses the security and management of corporate email by offering constantly updated spam and virus filtering, policy management, content filtering, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting utilities plus outgoing email filtering to let you fix your email environment and specify and regulate company security policy.
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive backgrounds helping small and mid-size organizations to minimize system downtime by offering affordable remote consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore systems, and transparent system maintenance. Progentís business continuity experts can assist your company to plan and validate an efficient business continuity strategy that matches your business goals and budget. Progentís disaster recovery engineers can help you to design, deploy, and maintain fault-tolerant technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, continual online backup, and geographically dispersed data centers.
Progent offers the support of a veteran consultant with extensive hands-on experience installing, managing, and enhancing video conferencing systems from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house network support group, your ISP, and your telepresence platform vendor to assist your company increase the strategic value of your video conferencing solution.
Progent provides Microsoft Windows Cluster Server support to help your organization deploy high availability server clusters designed to deliver 100% operation. Windows cluster servers for zero-downtime systems include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By assisting you t create fault-tolerant clustered server environments around Microsoft Windows Server 2003 Cluster, Progentís Certified Windows professionals ensure that your zero-downtime server clusters are configured to maximize the business value of your information network.
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced IT service packages, small and midsize organizations can select a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide small business networks enterprise-class reliability, security, and performance.
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a manageable and protected communications ecosystem that permits the modern BYOD computing style with instant messaging, presence, audio/video and web conferencing with application sharing, as well as IP and PSTN calling enabled for a broad range of stationary PCs and handheld clients. Progent's certified Lync Server 2013 consultants and network architects can help your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or mixed model suitable for your current and future plans, implement Lync 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your IT team and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Office and Office 365 apps including Outlook and PowerPoint.
Progent offers nationwide urgent technical support and consulting services for companies that operate environments based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Remote technical support provides optimum leverage for your IT dollar by protecting client productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote access technology and experienced service specialists and engineers combine to enable Progent to solve most network problems without squandering time and expense by going to your location. In most of cases your IT issues can be remediated by telephone or through a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA premier security specialists to help with the most challenging network issues.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices installed on multiple sites with thousands of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi professionals who can assist your organization to assess the benefits of UniFi technology for your environment and assist you to plan, deploy, manage, and troubleshoot your UniFi solution.
E-Mail Guard is Progent's economical spam filtering and virus defense solution that gives small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other types of e-mail-based assaults on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-based spam filtering and virus defense services that defuse email assaults before they can breech the network firewall. Perimeter Manager also lets administrators track and manage their e-mail systems, irrespective of server platform, hardware technology, or geographic location.
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages including lower capital costs, savings on operational costs, improved executive focus, enterprise-class security, enhanced availability, and business continuity.
Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped structure. These improvements affect vital areas like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of upgrading to Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and management for Microsoft Exchange 2013.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's production servers in an environment that delivers the highest degree of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting options are built on mature virtualization architectures that enable small companies with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a redesigned architecture. These improvements favorably impact key facets of IT such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential business benefits of upgrading to Exchange 2013, create an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management services for Microsoft Exchange 2013.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Progent believes that a well architected and executed information system can be a crucial factor for accelerating any firm's growth, and Progent follows this philosophy in our own network environment. Progent has built a non-stop virtual office network that enables Progent's staff consultants and certified contractors to offer rapid and efficient support, collaborate easily on sophisticated jobs, and experience career and personal maturity by being a member of an exciting business ethos of personal drive and freedom.
Progent can help your business to deploy Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller technology. Progent offers support for both physical and software-only wireless controllers and can help you to determine which version makes sense for your wireless solution. For 802.11ac Wave 2 wireless controller appliances, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller consulting.
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent offers cost-effective remote consulting to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent can provide occasional expertise to assist you to overcome complex technical issues or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and within budget.
MS Communications Server delivers IM and Real Presence in a scalable, enterprise-grade package offering advanced protection, transparent integration with additional Microsoft products, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and elevated operational efficiencies, increased individual output, and better intellectual property protection. MS Communications Server has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and onsite support and troubleshooting help for your Office Communications Server environment and can help your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and carry out a smooth migration that will add significant strategic value to your information network
SQL Server 2016 introduces significant enhancements in performance, scale, security, high-availability, BOYD support, and integrated BI. New features include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Hadoop integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist businesses of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite consulting, software development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a seamless intranet solution.
Progent's Citrix-certified consultants can help your organization to evaluate the potential business benefits of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities in your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to improve the performance, uptime, flexibility, and fault tolerance of your virtualized environment while reducing the cost of resources and operations and simplifying management processes.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business benefits of upgrading to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support ranging from on-demand architecture assessment or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget.
Progent can provide expert help for every step of your Exchange 2010 migration including outsourced or co-sourced project management, site readiness preparation, project design and documentation, cost estimates of new software and equipment required, suggested sourcing, pilot testing at customer location or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old system, and webinar training for client's IT group and users.
If you are producing Linux-based software in an environment that has MS Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the constant hassle of maintaining your business network. By using automated server monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an affordable solution for managing an information network that provides excellent reliability, security, and performance. Progent's Linux developer support services feature comprehensive network support outsourcing, virtual infrastructure, remote and in-person support and repair, proactive network monitoring, and Helpdesk support.
Progent can help your organization to deploy Cisco's networking products to create a robust foundation for your onsite, private cloud, or hybrid data center and improve operations in vital areas including resource consolidation, security and compliance, manageability, reliability, and recoverability.
Progent's Cisco Wi-Fi IP phone configuration consultants offer remote and onsite assistance to help your organization build and administer a Cisco Wi-Fi IP phone solution by delivering services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Progent can assist small companies to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and make sure you avoid the common mistakes small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and to integrate Apple iOS devices and Google Android handhelds.
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create custom mission-critical applications and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to design reports that allow you to track your business more effectively, transforming raw information into valuable insights into your company and customers.
Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security plan, automate IT administration, assist with creating applications, and build and validate a DR/BC plan.
The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent backup/recovery expert. The interview is designed to assess your organization's preparedness either to defend against ransomware or recover quickly from a ransomware attack. Progent will consult with you personally to collect information about your current security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup/recovery system that minimizes your exposure to ransomware and meets your company's needs.
Altaro VM Backup software offers small and mid-size businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also supports low-cost backup to Azure storage. Top features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
If your company network mixes Sun Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive network that allows all your OS platforms to coexist for simple administration, transparent information exchange, high reliability, enhanced performance, and strong security. Progent's Solaris and Microsoft Windows coexistence support offerings include IT infrastructure integration and support, support for Windows services for UNIX, online network monitoring and management, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center support.
Progent's Microsoft-certified Intune consultants can assist your company to understand the business value of utilizing Intune for administering your portable devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to define security and compliance policies, plan and deploy test environments to evaluate the appropriateness of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, integrate Intune with SCCM for unified change management, and troubleshoot your Intune deployment.
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map, monitor, enhance and troubleshoot their networking hardware like routers, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always updated, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding devices that need important updates, or isolating performance bottlenecks.
Progentís Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business network from attack by outside and internal sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
Key features of Dynamics GP/Great Plains software include a modular structure that lets you license only the components you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that allow you to track all activities, income and spending and sales patterns, integration with Microsoft Office to enable access to business data, the ability to integrate data from almost any database or workstation software into Microsoft Dynamics GP, and an open design that makes it possible to develop specialized programs. Progent can help you configure and support a reliable, protected server and communications network to support Dynamics GP, and can offer experienced GP/Great Plains support professionals to help you turn the powerful features of Dynamics GP/Great Plains accounting into a productive business solution.
After Hours Microsoft LCS Server 2007 Support and Setup
Progentís IT outsourcing services provide economical network support for small organizations. Whether it involves planning system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or building an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and eliminate risks, allowing IT service budgets to increase in a more moderate and manageable manner than is possible by building up a bulky, knowledgeable internal IT organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a secure and highly available system foundation for your vital applications based on Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Before Progentís MOM-based solution, network issues were approached reactively, once users complained about them. With the help of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to ward off network problems before they grow to be critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before customers suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to provide small business IT systems enterprise-class reliability, security and productivity.
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery plan to prepare for an IT network catastrophe. Progent can show you how to develop a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, non-stop system architecture that addresses reliability issues involving a broad array of infrastructure technologies and processes.
Progent's certified Windows 2000 consultants can help you enhance the functionality of your current Windows 2K Servers and can streamline system management, offer tech support and troubleshooting, and strengthen security. Progent can also help you create, justify, and implement a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in designing pilot programs to eliminate the obstacles associated with migrating to Windows Server 2003 by identifying potential hardware and software compatibility problems.
Progentís Wireless Consulting Services offer a fast, affordable option for businesses of any size to integrate, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Microsoft Windows Active Directory requires extensive practical experience to integrate efficiently across a large corporation. Progentís Microsoft Premier consultants are experienced in designing, deploying, and troubleshooting complex Microsoft Enterprise AD projects. Progentís areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy legacy version configuration objects in online AD systems, and repair of failed configurations of Active Directory and AD-integrated programs.
Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the experience to finish your move rapidly and affordably. Progent's Exchange Server 2007 help, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server that are best aligned to your business goals.
Progent can help you to design a migration to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent can help companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Android handhelds.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they can disrupt productivity.
If you are developing UNIX or Linux software in an environment that has Microsoft Windows-based processors, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to focus on your area of strategic expertise without the continual distraction of maintaining your business network. By using automated network monitoring and by delivering remote and in-person support as your business needs it, Progent represents an affordable alternative for maintaining an information network that features excellent dependability, security, and performance. Progent's developer assistance services feature full-service information technology outsourcing, virtual infrastructure, online and on-premises service and repair, 24x7 monitoring, and Help Desk outsourcing.
Progent offers the expertise of certified consultants as well as experienced software programmers, database administrators, project management experts, Cisco-certified network engineers, business continuity planning specialists, and certified security consultants to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and repairing System Center Operations Manager solutions and can provide organizations of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest customer satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your business more complete technical solutions for your IT network.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of migrating to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from as-needed design review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
Progent can assist you to plan an upgrade to Teams from Skype for Business Online and install, administer, and debug a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent can deliver a wide array of low-cost remote and on-premises consulting services to assist your business to configure, administer, and troubleshoot desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
Progent's pricing policy is to bill for remote support and in-person help per minute. Consequently, you are charged just for delivered services. Progent does not demand a higher rate for off-hours or priority service, and inside California or in areas where Progent offers in-person support, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no initialization charge and requires no retainer for support services delivered during normal working hours. Many support firms impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick solutions so you will not be tempted to permit simple problems to stay unaddressed.
Progent's webinar training classes provide small businesses the affordability, convenience, and versatility of web-based seminars and the proven pedagogic methods of seasoned teachers who employ sophisticated collaboration software to emulate live, interactive classes. Progent offers remote education for key desktop applications including elements of Microsoft Office such as Excel, Word, Publisher, and Visio: MS Dynamics accounting and management solutions including Microsoft Dynamics GP; plus additional top desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
If you are producing UNIX or Linux software in an environment that includes MS Windows-based processors, PCs, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your area of strategic know-how without the continual hassle of maintaining your business network. Through the use of smart server monitoring and by delivering online and on-site support when your company needs it, Progent represents an economical solution for managing an information network that provides excellent dependability, protection, and efficiency. Progent's UNIX/Linux developer support services feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-premises service and repair, network monitoring services, and Help Desk Call Center services.
Progent can help businesses of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the common errors small organizations make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.
Progent can provide affordable online support for all editions of Office Access including Access desktop and Access Web App and can provide expert support for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom online classes for Office Access programming and database administration.
Progentís Microsoft-certified experts can provide small and medium sized companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a common location for your employees or clients to access, manage, share and interact with relevant data, documents, and software and to interact with one another. It enables faster and better decisions, more efficient access across groups and more economical business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge accessible inside and outside an organization. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data theyíve created in a manner that makes data convenient to find, download and apply.
Progent's Cisco Wi-Fi IP phone configuration experts offer online and onsite assistance to help your organization build and administer a Cisco Wi-Fi IP phone solution by providing services that range from debugging the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Microsoft LCS Server IM Technology Consulting Services
Progentís Technical Response Center (TRC) offers affordable nationwide extended hours online support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide 24x7 telephone support and online direct computer connection to troubleshoot and resolve network problems rapidly and economically.