Additional Topics of Interest

24/7 Troubleshooting Short Term IT Staffing
Technical Support Services Immediate IT Staff Augmentation

Progent's temporary IT staffing services enable organizations to meet the need for IT professionals without dealing with the costs and hassle that come with identifying and hiring reliable technical help and without adding to your permanent head count.

Sales Office IT Consultant
Branch Location Computer Consulting

Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to develop a unique capability for serving branch offices that need IT help with the responsiveness associated with with small firms but which includes professional communications, thorough documentation, and adherence to enterprise IT protocols. If your corporation maintains a sales office located anywhere in California or any region served by Progent's consultants, Progent can offer a broad array of in-person and off-site IT support services and network design expertise.

Polycom OTX Telepresence Technology Professional
Videoconferencing Technical Support Services

Progent can provide access to a veteran consultant with extensive experience configuring, managing, and upgrading immersive telepresence systems from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network support team, your ISP, and your telepresence platform vendor to assist your organization increase the strategic value of your telepresence ecosystem.

SQL Server Management Studio Computer Consulting
Computer Consulting SQL Server 2016 Enterprise

SQL Server 2016 offers significant improvements in performance, scale, data security, uptime, mobile computing support, and integrated business intelligence. New features include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Reports, and seamless management of local and cloud resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist businesses of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

Consulting Windows Server 2016 Business Continuity
Largest Windows Server 2016 Multi-domain clusters Consultant

Progent's certified IT experts can provide Windows Server 2016 migration consulting to help businesses of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

CRISC Certified Risk and Information Systems Control Consult
CRISC Certified Risk and Information Systems Control Auditor Professionals

Progent offers the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and IT budget.

Microsoft Dynamics GP Computer Consultant
Dynamics GP/Great Plains Computer Consulting

Progentís Microsoft certified experts provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and business management solution based, like all Microsoft accounting tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial products in the Dynamics GP/Great Plains line, offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular design you are able to purchase only the capability you currently require, with the option to expand users and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP Software consulting engineers can show you how to deploy, configure and administer Microsoft Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP.

Urgent Windows Server 2000 Upgrading
Windows 2000 Server Online Technical Support

Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and IT consulting services for the complete family of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting services include system design, installation, project management, on-site and off-site support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.

Computer Virus Forensics Engineer
Specialists ProSight Behavior-based Virus Detection

ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to address the entire threat lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks.

Value Pricing Technical Support Company
Consultant Rates Computer Support Company

Progent's pricing model is to bill for phone service and on-site visits per minute. Consequently, you are invoiced just for delivered services. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent provides in-person service, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no service activation fee and requires no monthly commitment for services provided during normal working hours. Many support firms demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for quick fixes so you won't be tempted to allow less critical problems to fester.

VirtualPC for Apple Mac Computer Engineer
Microsoft Virtual PC for Mac Integration Services

For companies with a mix of Apple Mac and Microsoft Windows desktops, there are two basic alternatives for running Microsoft Windows-only software on a Mac: an external connection to a physical Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a networked Windows-powered PC to use Microsoft Windows applications and share network resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac system so you can run Windows applications directly. Progent's macOS and Mac OS X technology support experts can help your company to manage these solutions for running Windows programs on your Macs and can also assist your company to assess and configure third-party products for Windows PC simulation.