For medium-size companies who need network support, Progent offers a variety of options including on-site service, remote assistance, off-site Help Desk, 24x7 support with automatic system monitoring, emergency staff augmentation, business relocation services, software development, and professional consulting. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent offers expert in-person help for fixing technical issues quickly and economically.
Progent can provide economical online access to IT engineers with expertise in a wide array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help your company to implement, enhance, or troubleshoot backup/restore systems for a range of architectures including on-premises, remote, cloud-based, or a mix.
Progent's wireless site survey and predictive modeling assist you to plan, deploy and debug a Wi-Fi LAN adapted to your environment, providing you a wireless solution that delivers the coverage, performance, density, QoS, data protection, and hand-off ability your company requires. Wi-Fi survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and onsite site survey services for confirming, tuning, and debugging an operational wireless LAN.
Office 365 is Microsoft's extensive suite of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are offered in an array of subscription plans intended for customers from individuals and home offices to global enterprises. Progent can provide fast and affordable remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist your business to understand the many subscription plans available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also help your business to create and manage hybrid solutions that seamlessly combine local and cloud resources.
Progent’s Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for efficiently connecting people, teams and data. SharePoint offers a common location for your workers or customers to access, organize, share and interact with useful data, documents, and software and to communicate with other people. SharePoint allows faster and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information they’ve developed in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can assist you to support your current SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Exchange Server support services to strengthen email security and virus protection, provide high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent can provide the support of Microsoft-certified engineers and experienced database application programmers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and certified data security consultants to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define an efficient and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Remote server management cards give IT managers full control of a server without the requirement for a personal visit. Through remote management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to plan, implement, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote management cards to provide efficient off-site technical support. Progent has experience with a number of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Progent's Microsoft-certified engineers offer affordable remote technical support and development services to assist you to plan, deploy, manage, and troubleshoot SharePoint 2010 installations that can feature web pages that can function as intranets, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to support and improve collaboration. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's popular desktop programs like Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Progent's expert application designers and programmers can help your company to build enhancements to Microsoft GP that support the special requirement of your business without losing the benefits of Windows integration. Progent can also offer help with a range of development technologies that can be used to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Citrix-certified experts can help you to evaluate the strategic value of the various editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Microsoft Hyper-V environment, and show you how to use Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and recoverability of your virtualized environment while reducing the cost of resources and operations and simplifying administrative processes.
Progent can help your organization in any facet of your migration to Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Progent's Meraki wireless access point experts provide remote and on-premises support to help organizations of all sizes to design, deploy, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless users regardless of their location or device.
Progent's UNIX platform support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient single source to show you how to create and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange 2010 and delivers important innovations as well as a revamped structure. These enhancements affect key IT areas such as ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, design an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote support and management services for Microsoft Exchange 2013.
If your business has a UNIX or Linux environment or a mixed-platform IT environment, Progent's CISA and CISSP-certified security specialists can help your whole organization in a broad range of security topics such as security administration procedures, security architecture and strategies, access management products and methodology, applications development security, operations security, hardware security, communications, network and Internet security, and business continuity preparedness. CISM and ISSAP stipulate the basic skills and international standards of knowledge that network security professionals are expected to master. These certification offer IT management the assurance that those who have earned their CISA or CISSP certification have demonstrated the background and theory to offer effective security management and engineering help.
Configuration Manager automates application and device deployment at scale, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health reporting, allows safe end-user self service, and offers a common control mechanism for administering multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can help you with any aspect of planning, installing, using and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
If your business computer system combines Linux technology technology with Microsoft Windows, Progent can help you to incorporate your computers into a unified environment that allows all your OS platforms to coexist for easy management, transparent dataflow, high reliability, superior performance, and tight security. Progent's UNIX/Linux and Microsoft Windows integration support offerings include IT architecture integration and support, support for Windows services for UNIX, remote network monitoring and management, online technical support and troubleshooting, in-person technical support, and Contact Center support.
Progent's Microsoft-certified consultants can help your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from an older device management solution or assist you to modify your existing SCCM 2012 environment to support your evolving business needs. In addition, Progent can assist you to build a software foundation that fully supports SCCM by providing expertise with associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent can provide affordable online access to an Oracle MySQL administrator or software developer and can assist organizations of all sizes to configure and support MySQL within a robust network infrastructure that provides high levels of speed, expandability, and protection. Progent also has proven skill helping companies port databases from Oracle to MySQL.
Progent’s Cisco-Certified technology consultants provide experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Extending from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, speed and availability for business environments of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progent’s Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft LCS Server Instant Messaging Integration
Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security needs without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Progent can assist you in any and all facets of your migration to Exchange Server 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
24 Hour Live Communications Server Consultant Services
Progent's Solaris family consulting services provide small and mid-size companies and developers help with administering and supporting Sun Solaris systems that operate with Microsoft-based technology. Progent offers your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience provides you with an easy single source to help you create and manage a protected and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Small to mid-sized companies can now enjoy all the benefits of Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Certified network support professionals. With Progent's affordably priced network support packages, small businesses can select a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks enterprise-class availability, security, and performance.
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent backup/recovery expert. The interview is designed to help assess your company's preparedness either to defend against ransomware or recover quickly after a ransomware attack. Progent will consult with you directly to collect information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create an efficient security and backup/recovery system that reduces your vulnerability to ransomware and aligns with your company's needs.
SQL Server 2016 introduces major improvements in performance, scale, data security, uptime, mobile computing support, plus integrated BI. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, R language support, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and on-premises expertise to help organizations of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.
Microsoft Windows Server 2008 is a major advance in making information systems more protected and fault tolerant, easier to virtualize and administer, faster, and able to provide a better environment for web hosting and development. Progent can help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing certified consulting, tech support, education, temporary staffing, network monitoring, and security engineering services.
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and public cloud and hybrid cloud environments that provide high uptime, data security, and application mobility.
Progent's Citrix-certified experts can assist you to plan, implement, administer, and troubleshoot a virtual application delivery and management system built on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network for distributing server-side and client-side applications, and Progent's datacenter management and support experts can help you to administer and maintain an off-site datacenter that offers high uptime, enhanced protection, and rapid disaster recovery.
Dynamics GP accounting includes analysis and reporting capabilities that allow you to monitor all business processes, revenues and expenses, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support expertise can enable you to create reports that allow you to analyze your business more completely, converting uncooked data into useful management information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to deliver custom business software development and web commerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Progent’s Microsoft-certified engineers can help your organization to update your desktops from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of migrating to 64-bit PC desktop processing, design an efficient migration strategy that minimizes business interruptions, and provide economical, professional remote help to aid your organization to install 64-bit PC desktop software and applications on your existing hardware.
Microsoft Certified Live Communications Server 2007 Consultancy
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and repairing System Center Operations Manager environments and can provide companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to fix critical problems detected by Microsoft SCOM 2012.
Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other email infrastructure to reduce hardware expense and management overhead. You can deploy Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to help your organizations to evaluate the potential advantages of Exchange Online, design a solution that aligns with your business needs and budget, implement a non-disruptive move from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your IT team and end users, and provide as-needed consulting and troubleshooting.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still offers technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine if you should adopt more current firewall products available from Cisco. Progent's Cisco technology specialists can help you plan and carry out an efficient upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
The Certified Information Systems Auditor credential is an important achievement that represents mastery in information system security audit and control. Certified by ANSI, the CISA accreditation requires that candidates pass an extensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit professional able to assist businesses in the fields of IS audit process, information technology enforcement, network assets and architecture ROI, IT support, safeguarding of information resources, and disaster recovery preparedness.
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or local service firms who offer scant documentation or details of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation sent by each staff member to every customer. The discipline of documenting and organizing service records allows more effective service and eliminates a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to release vital service information.
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
MS Communications Server provides IM and Real Presence in a scalable, world-class solution offering advanced security, seamless integration with other Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. The product allows lower costs and elevated business efficiencies, enhanced worker productivity, and better intellectual property protection. Microsoft Office Communications Server has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide online and on-premises configuration support and troubleshooting services for your Office Communications Server environment and can assist your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to design and implement an efficient upgrade that will add significant strategic value to your IT system
Progent's Microsoft Office and Office 365 experts can help businesses to integrate Office desktop and Microsoft Office 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers quick ROI and enables better business results. Progent can help you to integrate Office or Office 365 applications with one another and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent can also assist you to fix compatibility issues between various releases of Microsoft Office and offers customized online instruction to individual users and teams.
Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and on-premises evaluation and migration support for Windows 10 available from Progent's experts include ROI estimates, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and administration, network design, Wi-Fi support, business continuity planning, group and personal training for network management staff and users, and post-migration consulting support.
Configuration Manager automates software deployment at scale, centralizes compliance settings management, inventories network resources, protects against company data leakage, performs health monitoring, allows secure end-user self service, and delivers a common point of control for administering multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist your organization with any facet of planning, implementing, operating and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Progent offers customers the services of consultants who have earned some of the IT industry's most prestigious credentials. Progent believes that clients deserve to know that their IT service providers have accredited testing plus broad real-world backgrounds so that Progent's customers can use Progent's service with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly better vendor help than is offered to non-certified service providers, enabling Progent to deliver customers a better level of computer service. In addition, recognized credentials such as CISA or ISSAP for IT security can aid enterprise clients to demonstrate compliance with regulatory demands by using the assistance of accredited IT professionals.
Progent's certified engineers provide computer support and IT consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting services for Exchange Server 2003 include planning, deployment, documentation, onsite and remote technical support, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of dependability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization platforms that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital investments, system maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Remote 24x7 network monitoring, automated alerts, and actionable reports are vital to maintaining the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can afford a degree of protection that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical services designed to assist your company to detect and resolve a an array of IT network problems before they can impact your business.
Progent’s wireless professionals can help small businesses plan, choose, test, configure and support secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of protection that equals or exceeds wireline connections. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and deploy the wireless link technology that fit best with your business needs.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of wireless access points, optimizing wireless throughput by reducing the impact of radio frequency congestion, improving wireless availability with rapid failover, and hardening security by identifying threats and analyzing traffic content based on user class and locale. Progent can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller solutions.
MS Office Communications Server delivers Instant Messaging and Real Presence as part of a scalable, enterprise-grade package offering advanced protection, seamless compatibility with additional Microsoft products, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved operational efficiencies, enhanced worker productivity, and better intellectual property security with this simple-to-administer, highly available solution. Effective deployments of Microsoft Office Communications Server require careful planning and thought before installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the benefits of Microsoft Office Communications Server across your entire organization.
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your organization's ability either to defend against ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information about your current antivirus tools and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that reduces your vulnerability to ransomware and aligns with your business needs.
Progent’s Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your business system from attack by outside and inside threats. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can assist your company to deploy Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.