Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid architectures that combine physical resources along with public cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services such as Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management tools and is designed to provide a centralized solution for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from older releases of Virtual Machine Manager, design workflows for building and installing VMs and hosts, design fault-tolerant scale-out clusters, integrate your private cloud resources with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and assist you to assess the strategic business benefits of the latest technologies like Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware ESXi expertise.
With the Catalyst line of switches for small and medium-sized companies, Cisco allows organizations to gain all the benefits of bringing intelligent services to their networks. Cisco's Catalyst switch product line makes it possible to enable features to make your network infrastructure sufficiently available to handle time-critical needs, expandable to support future growth, secure enough to protect confidential data, and capable of differentiating and managing traffic flows to optimize system performance. Progent's CCIE certified engineers can help you pick out and integrate Cisco Catalyst switches appropriate for your business. In addition, Progent's CISM certified security specialists can show you how to develop a strategic protection policy and set up Catalyst switches so they powerfully support your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Les Kent has a 35-year track record of successful network integration, executive administration, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions during his time as as a network designer, application developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major enterprises.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, is the heart of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express offer a modern IP-PBX by integrating closely with applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified consultants can deliver efficient and budget-friendly remote and onsite expertise to help businesses of any size to create and administer CUCM environments by providing Unified Communications Manager integration and technical support consulting services that deliver optimum business value. Progent's consultants can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server.
Progentís team of Microsoft and Cisco Certified consultants average longer than ten years of real-world professional background, in the trenches of IT service, performing a wide variety of technical tasks for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its support personnel. This means that you get not only expert technical skills, but also a support engineer with proven approaches for applying technical knowledge to resolve actual IT problems quickly.
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running on multiple venues with any number of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi consultants who can assist your organization to assess the benefits of Ubiquitiís UniFi technology for your business and help you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.
Microsoft CRM helps small businesses nurture profitable customer interactions. Built-in Sales and Customer Service components enable employees to share information to help promote sales success and offer steady, efficient customer service. Progent can configure the most sensible server and communications environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you integrate Microsoft CRM with your marketing or customer service data.
Progent's pricing model is to bill for remote service and on-site help per minute. Consequently, you are charged only for received services. Progent does not demand a more expensive rate for after-hours or priority support, and within California or in areas where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no startup fee and asks no monthly commitment for services provided during regular business hours. Many service organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large bills for quick solutions so you will not be tempted to permit simple problems to stay unaddressed.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on time and on budget.
E-Mail Guard is Progent's affordable antispam and antivirus service that offers small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other types of e-mail-based attacks on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive library of web-managed antispam and virus protection services that stop email attacks before they are able to penetrate the company firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server platform, hardware type, or geographic location.
Progent's Microsoft Premier professionals offer expert support for major implementations of Microsoft Exchange Server. Progent's experts can help you prepare for multi-location Exchange Server 2007 installations or upgrades and can supply onsite personnel to help enterprises with deployments of Microsoft Exchange in the or any area served by Progent's consultants.
Live Communications Server 2007 Technology Professional
Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any aspect of information system security. Progent can help implement cost-effective security solutions that guard a small office against modern malware attacks or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile clients sharing network resources distributed across a mix of physical datacenters and public and private clouds.
Dynamics GP accounting offers analysis and reporting features that allow you to track all operations, sales and expenses, and market trends with integrated drill-down, query, and reporting functions. Progent's Dynamics GP reporting support expertise can help you design reports that allow you to understand your business more thoroughly, converting raw data into useful management information. Progent is able to improve your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized business application development and web commerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.
Progentís high availability system consultants offer non-stop computing support, disaster recovery planning, network load balancing, fault-tolerant interoffice access, non-stop Internet architecture design, 24x7 data center support, and other non-stop networking services to help your small business design a 24x7 environment for line-of-business applications. Progent has the background to develop economical, 24x7 systems by deploying the evolving suite of Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-location network with a fully redundant Internet interface and efficient system load balancing.
Progent's UNIX platform support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient one-stop source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Progent's consultants offer Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone support and iPad synchronization, or migrating to iCloud. For business environments based solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and maintaining a network environment that is available, secure, fast and aligned with your organization's business goals.
Progent's certified consultants can assist your company to pilot Microsoft Windows 7 to verify application and driver compatibility and to check its speed and reliability running with your applications. Progent's consultants can also help you to estimate the likely strategic value of moving to Microsoft Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist you to plan and carry out a smooth upgrade to Microsoft Windows 7 from a previous release of Windows.
Remote continuous network monitoring, automated alarms, and actionable analytical reporting are vital to preserving the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a degree of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages created to assist your company to identify and fix a most network issues before they can disrupt productivity.
Progent's Microsoft-certified consultants can provide low-cost remote and on-premises support to implement your migration to Exchange 2010, produce thorough documentation of your new email environment, train your network support staff and end users to get them ramped up rapidly on Microsoft Exchange 2010, and offer ongoing administrative consulting and engineering help. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple venues with any number of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi consultants who can help your organization to determine the benefits of Ubiquitiís UniFi products for your environment and assist you to design, deploy, manage, and troubleshoot your UniFi solution.
Progent's UNIX family consulting services offer small and mid-size businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with an easy single consulting firm to help you create and manage a protected and robust mixed-platform network and communications solution that supports UNIX and Microsoft coexistence by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progentís high availability interoffice connectivity and fault tolerant network infrastructure professionals can help small organizations achieve fault tolerant Interoffice connectivity via fully redundant system architectures featuring automatic failover. Progentís Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical non-stop interoffice networking.
Progent's pricing model is to charge for remote support and on-site visits per minute. Consequently, you are charged only for delivered support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no service activation fee and asks no retainer for services delivered during regular business hours. Many service firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large invoices for quick repairs so you won't be tempted to allow less critical problems to stay unaddressed.
Progent's Experts Group provides consulting in key technologies that include Apple OS networking and applications; Consulting for Linux-powered, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and specialized program support; Chief Information Officer, management information analyst, and project logistics services; Special applications design and deployment; Web, electronic business, Electronic Data Interchange, and client portal design and deployment; DBM management and efficiency consulting; Management information consulting; and Telecommunications architecture support.
Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique ability for serving branch offices that require IT service with the responsiveness associated with with small companies but which includes effective communications, thorough documentation, and compliance with corporate IT standards. If your enterprise maintains a branch office situated anywhere in California or any region served by Progent's engineers, Progent can offer a broad range of in-person and off-site IT consulting services and network architecture expertise.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of any size to plan, deploy, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent offers occasional support for resolving particularly challenging problems, or full project management services. Progent can also assist you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for workers who are mobile within office, hospitality, retail or other venues where management requires user endpoints that offer more administrative control, data security and durability than is achievable with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless IP phones usually demands that you configure and fine tune many key pieces of your Wi-Fi infrastructure such as access points, switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide online and onsite assistance to help you create and manage a Cisco wireless IP phone deployment by delivering services that can range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end security solution and design security into your corporate processes.
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile OS that enables small businesses to transition from the older physical on-premises datacenter to the new hybrid computing paradigm that combines on-premises and cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to assess the potential business advantages of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud-based model for your network ecosystem. Progent can provide full-service project management support so you can plan and execute an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting help, technical support, and training.
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network for local, multi-location, cloud-based, and hybrid environments, train your IT support staff, develop a corporate-wide security strategy, streamline network administration, assist with application development, and build and test a DR/BC plan.
The server cluster feature set built into the high-end editions of Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and maintenance of clusters that offer improved levels of system availability, security, performance, and versatility. New or improved features include automated cluster verification, easier setup and deployment, improved cluster administration, redesigned cluster infrastructure for maximum availability, better security and quorum models, fewer failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's consultants can help your company evaluate the business benefits of Windows clustering, design and execute an installation, train your network support personnel to manage your failover clusters, deliver continuing consulting and technical help services, and create and test a disaster recovery procedure.
Progentís colocation center IT services are designed for companies with hardware housed at IDCs or data center colo hosting sites and in need of on-demand on-site assistance at the co-location facility plus remote help from Microsoft and Cisco Premier experts. Progent provides a full array of data center and data center and colo support services such as system architecture analysis, Windows and Linux server installation and support, tech support for server and communications networking, development and deployment of zero-downtime configurations, architecting and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and creating high-availability server cluster configurations.
Progent can help your business in all phases of your migration to Exchange 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Progentís staff of Microsoft and Cisco Premier experts average longer than ten years of hands-on professional experience, at the forefront of IT service, performing a broad variety of IT tasks for a large array of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting team. This means that you get not only world-class technical skills, but also a consultant with field-tested approaches for applying technical knowledge to solve actual IT problems rapidly.
Progent's certified Windows 2000 consultants can show you how to enhance the functionality of your current Windows 2000 Servers and can streamline network management, provide technical support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and implement a strategy to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing test installations to reduce the obstacles involved with migrating to Windows Server 2003 by identifying potential hardware and application compatibility problems.
SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, uptime, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide online and onsite support to help organizations of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Progent's Cisco-certified CCIE networking consultants can assist organization to set up, manage, update, optimize and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate efficiently from legacy switches to modern devices.
SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to information workers, lessening the difficulty of creating, integrating, managing, and accessing enterprise data and database applications on platforms ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in planning and building information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 such as planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Progent's compensation structure is built on contribution, so just like being a freelance consultant, your earnings are directly tied to your work effort. Some Progent consultants focus on quality of life and elect to work at a more relaxed pace, utilizing our flexible calendar to follow individual pursuits such as mountain biking, car racing, skiing, fishing, travel, or sharing private time with family and acquaintances. Other consultants use the chance to make major bucks via lots of effort and long hours. Progent completely supports both sides of the spectrum and any point in the middle.
Remote continuous network monitoring, automated alerts, and actionable analytical reporting are vital to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide several RMM solutions available as economical services designed to help you to identify and resolve a an array of network issues before they can disrupt productivity.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent provides a variety of network service bundles for small organizations. These information technology outsourcing and server monitoring solutions are based on the proactive problem handling capabilities of Operations Manager 2007, a next-generation server and IT management software platform that tracks the availability, performance, and safety of your network and isolates potential troubles before they can bring down your system. With Progent's economically priced IT service programs, small organizations can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist businesses of any size to plan, deploy, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older versions of SCDPM or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for fixing especially stubborn problems, or full project management support. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, track, reconfigure and debug their networking appliances like routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are always current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating devices that require important software patches, or identifying the cause of performance problems.
Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to assist organizations of all sizes to install, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's senior project managers can help create testing labs to assess Windows 8.1 and develop and manage Windows 8.1 deployment projects following leading practices.
Progent's Cisco wireless VoIP phone configuration consultants can provide online and onsite assistance to help your organization create and maintain a Cisco Wi-Fi VoIP phone deployment by providing integration services that range from debugging the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Progent provides national urgent phone support and consulting services for companies who operate UNIX, Linux, or Solaris networks or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows technology. Remote IT help provides optimum leverage for your IT dollar by preserving client efficiency and limiting the time charged for computer analysis and repair. Advanced remote access utilities and skilled service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In most of situations your network problems can be dealt with by telephone or through a mix of telephone help and online access. Progent can make available Cisco certified CCIE network engineers and CISSP premier security professionals to assist with the toughest system issues.
Microsoft supports transparent hybrid ecosystems that integrate Office 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and within budget.
E-Mail Guard is Progent's affordable anti-spam and antivirus service that offers small businesses world-class defense from spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-managed spam filtering and antivirus services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail application, regardless of server platform, hardware technology, or data center location.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft certified IT support experts. With Progent's affordably priced IT service packages, mid-size businesses can select a simple co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager to provide small company networks world-class reliability, security and performance.