Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful products for achieving mobile access to messaging, calendars, web programs, and other vital business information. Progent offers Liverpool, United Kingdom companies support from BlackBerry-certified consultants who can assist organizations to manage their BlackBerry deployments or transition smoothly to a current smartphone platform.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for organizations of any size, successful integration and support of BlackBerry solutions has become increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses frequently resort to outside support firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry environments affordably and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies an affordable solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you track and support BlackBerry devices across your business, recommend security policies that make sense for your business, customize mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and safely.
Liverpool Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Liverpool Metro Area.
Progent locations in Liverpool Metro
Consulting Support for BlackBerry BES Server
RIM's advanced platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive emails that are encrypted during wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of key administrative jobs that span from BlackBerry configuration and updates to mobile security and fault tolerance.
Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to do basic tasks like:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry device software wirelessly
- Control client configurations with BES Server's vast selection of policies
Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry BES Server to perform important tasks not supported by the less advanced BES Server Express. These procedures include:
- Set up and manage BlackBerry's high-availability architecture using virtualization
- Deploy BlackBerry devices remotely
- Establish specialized management roles
- Monitor and report on the integrity of your solution
How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified experts can also help your company to troubleshoot a broad range of problems concerning synchronization, device detection, email consistency, web access, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a top innovator in delivering countrywide online technical assistance for small office IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support expenses low and, by solving issues quickly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including resolving enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist you to define and implement sensible security configurations.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry device clients on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Assistance from a BlackBerry-Certified Expert
To get in touch with Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.