For small companies located in Liverpool United Kingdom, Progent provides help for information systems based on UNIX or Linux or for networks that include a combination of UNIX and Windows technology. Progent has delivered online support to companies in every state in the United States. (Refer to Progent's client recommendations). Progent also offers the consultation Cisco CCIE network specialists for challenging infrastructure problems, as well as the services of CISSP-accredited security consultants to handle high-level security architecture and business continuity preparedness.
Progent's online technical support services represent excellent leverage because they are equipped with the practical background and the advanced technology to resolve most network problems quickly. Efficient support reduces direct expenses since solutions require a smaller number of chargeable consulting minutes. Remote support also eliminates the cost of dispatching an engineer to your office. Your company benefits even more with incidental costs by reducing or avoiding system downtime and associated losses stemming from business disruption, disgruntled customers and vendors, unproductive employees, and de-focused executives.
Progent's billing policy for online support is structured to stretch your IT service dollar. Progent charges on a per-minute basis for telephone-based consulting, so you owe just for the support that you receive. In contrast to many remote support organizations, Progent asks for no initialization fee or minimum fees. Progent's one-minute billing unit and clean policy for pricing eliminate situations where speedy. minor fixes somehow end up as big bills. Progent's skill at handling problems quickly results in your business spending less cash.
Progent's Remote Technical Support Technologies
Over time, Progent has refined an array of optimized technologies and proven processes which ensure the maximum level of efficiency for remote engineering help and troubleshooting for small and midsize company information systems. Progent offers secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN connectivity allows the consultants of Progent's Technical Response Center to connect to your computer system without compromising corporate security.
Progent's proprietary technical support database application includes comprehensive histories of all service that Progent's customers have been provided. Progent's staff engineers have access to the specifics of support rendered to every Progent customer by any engineer. This history of anomalies and resolutions is stored as a quickly searchable proprietary database that permits Progent's remote technical experts to communicate their experiences company-wide to make sure that the quality of Progent's support services improves daily. Progent's advanced accreditations and close relationships with important industry leaders including Cisco and Microsoft permit access to other vast support databases and permit fast access to manufacturers' in-house support staff with the result that Progent's remote service experts can come up with the best solutions promptly.
Initiate Online UNIX, Linux, Solaris, or macOS and OS X Computer Support from Progent
To access Progent's phone support in Liverpool United Kingdom or to find out additional information about Progent's phone support programs, contact Progent at
Online Support Services Available from Progent
Progent's remote network support engineers possess credentials in a comprehensive set of disciplines. This wide range of IT skills allows Progent's engineers to address practically any emergency that may occur in a small company information system. Certifications held by Progent engineers in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent service consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To help businesses with multi-operating system environments, Progent also offers access to engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.
Remote technical support services Offered by Progent to small businesses in Liverpool include:
Progent's UNIX/Linux support engineers can provide urgent online assistance for diagnosing problems within UNIX, Linux, or Solaris networks based on leading variants of UNIX including:
Progent in addition can deliver a full range of remote PC desktop consulting and support services including Microsoft Windows 7 migration help, upgrading to 64-bit desktop applications, integrating Office 2010, and streamlining Business Desktop Deployment.
Progent’s Help Desk sharing services make it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent’s shared Help Desk service is an advanced support solution based on the top PSA tool for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Help Desk Call Center consulting expertise can support you in establishing an effective new Call Center or revamping your existing organization, evaluating or enhancing Call Center application software to address the special requirements of your corporation, or adding occasional phone support personnel to supplement your in-house Help Desk resources during unusually busy scenarios like software transitions, mass upgrades, or rolling out brand new business software.
Progent's Help Desk Call Center team of veteran information technology experts gives your customers in Liverpool United Kingdom instant assistance from an efficient support group with years of background providing telephone-based support and online repair service for networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Help Desk perception as a crucial driver of business productivity, and Progent's goal is to fix and not simply annotate network problems.
Progent's Mac consultants can promote the creative components of Mac computing by delivering remote help support and training in graphics, sound, and video. Progent's support professionals offer expertise in a large selection of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with common jobs such as capturing or digitizing audio/video or integrating an audio/video post production facility.
Online Network and Server Monitoring Services
Progent can provide businesses in Liverpool United Kingdom online computer system monitoring support powered by MS System Center Operations Manager network monitoring and reporting, customized by Progent for your business so that your network maintenance is proactive and automated. By spotting emerging issues before they result in crashes, remote monitoring can head off disruptive and expensive network failures. Progent can also use system monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows environments, or networks powered by multiple platforms.
Liverpool Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Liverpool Metro Area.
City | Address | Phone | Link |
Liverpool | 17 Mann Island Liverpool, L3 1BP United Kingdom |
+44 151 808 0405 | Liverpool Network Support Services |