Immediate Online Troubleshooting for Liverpool United Kingdom Computer Networks
Fast Remote Help for Liverpool NetworksFor organizations in Liverpool United Kingdom, Progent provides remote support for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified professionals have delivered remote support to companies in all 50 states in the United States. (Check out recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-certified engineers to solve complex networking issues, as well as the services of CISSP-certified security experts to handle high-level security design and diagnostic issues.

Progent's remote support engineers provide exceptional value because they have the real-world experience and are equipped with the advanced technology required to resolve most network issues rapidly. Efficient support reduces immediate costs because service calls accumulate minimal billable minutes. Online support also avoids the cost of dispatching an engineer to your location. Your company benefits even more with indirect costs by minimizing or eliminating system downtime and associated losses due to business discontinuity, upset clients, idle employees, and distracted executives. Progent's extensive online consulting experience is particularly important in environments that depend on public clouds for critical infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite tech support may not be an option.

Progent's pricing model for online support is designed to leverage your IT service dollar. Progent bills by the minute for phone assistance, so you are billed exclusively for the services that you receive. Unlike typical online service companies, Progent asks for no initialization fee or minimum job duration. Progent's per-minute billing unit and simple model for pricing avoid situations where speedy. minor solutions manage to turn into major bills. Progent's penchant for solving problems quickly means you spends less cash.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has fine tuned a set of customized tools and field-proven methodologies which promote the maximum level of effectiveness for online engineering help and repair for information networks of all sizes. Progent provides secure VPN support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology enables the staff of Progent's Technical Response Center to link to your company's network remotely without breaching corporate security.

Progent's sophisticated technical support database system includes detailed documentation describing the support that Progent's clients have received. Progent's team engineers have access to the specifics of services rendered to every client by every engineer. This archive of anomalies and solutions is structured as a conveniently searchable proprietary database that enables Progent's online technical engineers to share their knowledge with the whole team to make sure that the efficiency of Progent's support improves over time. Progent's high-level certifications and close relationships with key vendors including Cisco and Microsoft make available other extensive support knowledge bases and allow fast access to manufacturers' in-house support staff with the result that Progent's remote consulting specialists can determine the best solutions promptly.

Online services offered by Progent to businesses in Liverpool United Kingdom include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, fixed-price managed services intended to allow small and mid-size organizations to utilize the same best-of-breed IT solutions deployed by many of the industry's leading corporations. The ProSight portfolio of network management outsourcing services addresses all critical areas of information technology such as email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. ProSight ASM protects local and cloud resources and provides a unified platform to manage the entire threat progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that helps you prove compliance with government and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide advanced support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating tedious network management processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding appliances that need important updates, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your Progent engineering consultant so all looming issues can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an objective assessment of the health of their network. Powered by a selection of the top remote monitoring and management tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a cleaner Active Directory system. Both also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with information security requirements, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and higher availability. See more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's preparedness either to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information about your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup/recovery system that aligns with your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent offers the skills of seasoned online consulting professionals for special IT programs. Billing rates for ongoing development or consulting tasks are determined based on the qualifications of the engineers involved. Progent's background in these important areas of computer technology enables customers to execute critical projects within budget and on schedule. Progent's special remote engineering solutions include:

  • Call Center Support
    Progent's Help Desk Call Center service offerings for businesses with networks that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Call Center services, co-managed Helpdesk support services, and Call Center consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that handles all facets of online Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides service desk support at a significant discount off Progent's normal desktop service rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progent's Call Center consulting expertise can guide you in building an efficient new Help Desk Call Center or revamping your current organization, evaluating or modifying Call Center software products to address the unique needs of your business, or providing occasional online personnel to supplement your in-house Help Desk Call Center team during high-demand scenarios like software transitions, mass updates, or rolling out new business software.

    Progent's Help Desk team of seasoned network consultants gives your clients in Liverpool United Kingdom instant assistance from an efficient technical support resource with years of experience delivering phone consulting and online repair service for networks powered by Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's concentration is to earn the Help Desk Call Center perception as a key driver of company efficiency, and Progent's aim is to solve and not just track IT issues.

  • Business Applications Services: Training, Customization, and Integration
    Progent's Applications Consulting Group offers online and in-depth engineering support and education in special business application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, custom development, and education for popular Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. To learn additional information about Progent's consulting, programming, and training offerings, see Progent's Business Application Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; cohesive management of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent can deliver businesses in Liverpool United Kingdom remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager consulting and Microsoft System Center 2012 Operations Manager support. Progent can adapt Operations Manager to fit your environment so your network maintenance is proactive and automated. By anticipating possible issues before they evolve into crashes, automated monitoring can ward off disruptive and costly network breakdowns. Progent can also assist with system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or systems that incorporate a variety of operating systems.
How Your Liverpool Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent remote assistance with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Remote Help, phone 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Liverpool United Kingdom, Progent's phone-based network support specialists are ready to deliver professional and economical IT help whenever your company has to have it. More than a decade of providing remote tech support has led to Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity technology to fix computer problems rapidly while avoiding the expense and lost productivity associated with on-site support calls.

Even if your Liverpool company works with a local freelance consultant or employs a full time organization that know how to deal with the majority of network problems, Progent’s Microsoft certified consultants are available to provide an easy and seamless remote expansion of your local resources in cases when your usual IT support personnel either lack the time or the experience to solve sudden network crises or particularly challenging integration projects.

Features of Progent's Online Network Support for Liverpool United Kingdom
Progent's online help, remote repair, network security expertise, and system management services offer companies in Liverpool United Kingdom the greatest leverage for your IT investment. Whether you need occasional telephone support and Internet-based troubleshooting or full-time Help Desk services and system management, Progent's experts can deliver your business enterprise-level IT support while allowing you to eliminate the cost and administration overhead of running a full-service internal IT staff. Key features of Progent's online help services include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's head count, depth of IT knowledge, refined remote support software, and familiarity with enterprise networking allow companies to escape the pitfalls associated with exclusive reliance on smaller service firms, individual freelance consultants, or over-stretched in-house resources.

Progent adds value by offering:

How Does My Business Start Getting Online Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, visit Immediate Network Support.



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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to half of time spent searching for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it.

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    Progent believes that a well architected and executed information system can be a pivotal piece for enabling a firm's growth, and Progent applies this belief in our own system infrastructure. We have built a non-stop virtual office network that allows Progent's staff engineers and certified contractors to offer rapid and effective service, cooperate easily on challenging projects, and gain from career and personal growth from acting as a member of a dynamic company culture of personal drive and freedom.

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    Cisco has designed a full array of routers including appliances designed to provide the protection, performance, and reliability demanded by customers ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you add new users, start new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.

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  • MS Microsoft Virtual Server Specialist Consulting Services Microsoft Virtual Machines

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    Top Support UNIX with Windows

    Progent can assist your company to plan and execute a smooth migration from a UNIX-based information environment to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your information and reduce productivity disruption by developing an efficient transition strategy that protects your current assets in UNIX application and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, transition strategy and testing, MS Exchange migration services, data and application software transition, and processor and mass storage transition and economization.

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  • Microsoft Certified Partner Azure Disaster Recovery Consulting Services Cisco Certified Experts Microsoft Azure Virtual Machines Design
  • Microsoft Certified Partner Exchange Server 2010 Integration Specialists 24-7 IT Services Exchange Server 2010
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  • Microsoft Desktop Server Installation Desktop Technology Small Business IT Consulting Company

    • Ryuk ransomware recovery Consultant
    Locky ransomware recovery Consultants

    Progent's seasoned ransomware recovery experts can assist you to restore an IT network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.

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    • Proxim Wireless Example Application
    Proxim Wireless Example Application

    Progent delivered a wireless integration solution that enabled a school to improve productivity and avoid the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote sites as far as 2.5 miles apart and can extend to even greater distances. This wireless solution offered improved performance and dependability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it provided protection against local interference.

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    • Offsite Workforce Collaboration Online Technical Support
    Teleworker Collaboration Software Setup and Support

    Progent can assist small and mid-size organizations to set up collaboration solutions to enable their remote workforce to engage in productive teamwork with colleagues and other stakeholders.

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    Cisco VPN Support

    Cisco's security and remote access products for small companies provide a comprehensive range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit best with your company goals.

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    • Integration Firepower NGFW Firewalls
    On-site Support Cisco Firesight

    Progent’s Cisco-Premier technology consultants offer experienced PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of security, speed and reliability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive management solutions. Progent’s Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    • Microsoft Exchange 2010 Upgrade Specialists
    Exchange Upgrade Consultants

    Progent's Microsoft-certified engineers can deliver affordable remote and on-premises help to carry out your upgrade to Exchange Server 2010, generate thorough documentation of your new messaging environment, train your network support team and end users to get them up to speed quickly on Exchange 2010, and provide ongoing administrative services and technical support. Progent can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.

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    Windows 2008 Active Directory Onsite Technical Support

    Microsoft Windows Active Directory requires extensive hands-on experience to integrate efficiently across a large corporation. Progent’s Microsoft Certified consultants are skilled in planning, deploying, and supporting sophisticated Enterprise Active Directory projects. Progent’s fields of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with legacy beta software configuration objects in online AD systems, and repair of failed installations of AD and Active Directory-integrated programs.

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    • CCIE Expert Certified Consulting 64-bit Computing
    Consultant 64-bit Computing

    Progent’s Microsoft-premier consultants can help your organization to update your application servers or workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit computing, design an affordable upgrade process that reduces operational disruptions, and offer economical, professional online support to assist you to configure 64-bit operating systems and application software on your current hardware.

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    Consultancy Azure Planning

    Progent can help companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower equipment expense. Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure you sidestep the common errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and also to manage iPhones and iPads and Android handhelds.

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  • Red Hat Linux, Solaris, UNIX Consultant Liverpool Online Support Gentoo Linux, Sun Solaris, UNIX North West England, UK
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  • Remote Monitoring and Reporting On-site Support System Center Operations Manager Professionals
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  • Remote Workforce Online Help Online Support Offsite Workforce

    • Juniper SA Series SSL VPN Compliance Auditor
    Juniper SA4500 SSL VPN Security Company

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    • ProSight Email Spyware Protection Consulting
    Email Scoring Thresholds Consultant

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.

  • SQL Server 2012 Migration Technology Consulting Services PowerPivot for SharePoint Online Support
  • SRST Support and Setup UC520 On-site Technical Support
  • Security Tech Services Apple Mac Virus Protection On-site Support macOS VPN
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  • Service Reports Computer Consultants Service Reporting Technical Consultant

    • Open Now Consultants Windows Cluster Server 2008
    Clustering Windows Server 2008 Consultant

    The cluster technology incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically redesigned to simplify the installation, configuration, and administration of clusters that offer improved levels of system availability, protection, efficiency, and versatility. New or improved capabilities include automated cluster verification, easier configuration and installation, unified cluster administration, new cluster infrastructure for maximum availability, hardened security and quorum models, minimization of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist you evaluate the business benefits of failover clusters, design and execute an installation, educate your network support staff to administer your failover clusters, provide continuing consulting and technical help services, and create and test a business continuity plan.

  • Services BES Express Engineer BES Express
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  • Shared Help Desk Ticketing On-site Technical Support CISM Security Security Virtual Helpdesk Specialists

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    Online Microsoft Project Training Consultant Services

    Progent offers customized online training for an array of desktop applications and operating systems such as Microsoft Office Excel, Word, PowerPoint and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the benefits of traditional in-person seminars, such as instant interaction between clients and trainers, but eliminates the costs of transportation and the hassle of trying to accommodate the availability of multiple workers. Offered to individuals or groups of any size, Progent's live online training permits the teacher to run the class from an online facility and the students can be spread throughout a campus or across the country. Live online instruction utilizes powerful learning mechanisms such as broadcast white boards, real-time questions, and collaborative desktops. Sessions can be short and personalized to specialized subjects or longer in duration and broader in scope.

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    Business Portal for Dynamics GP Technology Professional

    Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design specialized line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can show you how to design reports that let you track your business more thoroughly, transforming raw data into useful insights into your company and customers.

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    Urgent OS X Technical Support Consulting

    Progent offers national remote phone support and troubleshooting services for businesses that run macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft technology. Progent's engineers can provide macOS and OS X clients a range of IT services such as desktop support, migration to the current edition of macOS from legacy editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Remote IT help provides optimum return for your IT dollar by preserving user productivity and limiting the time charged for computer analysis and repair. Advanced remote support tools and experienced service specialists and consultants allow Progent to solve the majority of IT problems without squandering time and money by traveling to your location. In most of situations your network problems can be remediated over the phone or through a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISSP premier security professionals to assist with the most challenging system issues.

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    Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and on budget.

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    Progent can assist small and medium-size organizations to implement centralized remote endpoint management and monitoring systems for maintaining endpoint devices operated by work-from-home employees.

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  • VMware NSX Virtual Networking Consultancy VMware vCloud Director vCD Professionals
  • Virtual Server Private Cloud Hosting Consult Private Cloud Virtual Datacenter Hosting Engineer
  • Voice Over IP Engineer Cisco VoIP Phones and Presence Remote Technical Support
  • Windows 7 Wireless IT Consultant Windows 7 Training Engineer
  • Windows 8.1 Backup and Restore On-site Technical Support Windows 8.1 Training Remote Technical Support
  • Windows Server 2012R2 Security Technical Consultant Windows Server 2012 R2 Multitenancy Integration
  • Windows, UNIX, Solaris On-site Support UNIX with Windows Specialists
  • Wireless Security Inventory Consultant Services External Cybersecurity Inventory Professionals
  • iPad 3 Computer Consultant Apple iPhone Remote Support Services

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    Largest Computer Consultants Flex Series Wireless Controller

    Progent's certified wireless consultants can assist your organization to evaluate the advantages of using Cisco wireless controllers to manage wireless deployments of any size. Progent can assist you to maintain and troubleshoot your existing Wi-Fi network or help you design and carry out a smooth migration from legacy Wi-Fi controllers to current models.
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