World-class IT Support at Down-to-Earth Prices
Shrinking budgets have put severe pressure on the IT departments of local governments and school districts throughout the U.S. Crucial maintenance is being deferred, money-saving software upgrades and hardware consolidations are being postponed, and projects designed to improve network reliability, performance, security, and functionality are being cancelled. In many cases, initiatives to save money by deploying IT resources more efficiently are put off because the in-house staff capable of managing these projects are no longer with the organization. Progent has a proven solution.

Progent has extensive experience providing a full-spectrum of online IT consulting and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in delivering expert remote network support and has provided IT solutions to organizations in all 50 states. (See Progent's customer testimonials.) Remote support saves travel costs and solves problems faster than onsite service calls.

Progent's Practice Areas
Microsoft Certified ConsultantsProgent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco-certified CCIE network engineers of any independent IT services firm in the world. Progent's support professionals also hold certifications from Apple, F5, Citrix, Juniper, Sun, Novell, and all major Linux vendors. Progent's security engineers have earned the industry's most prestigious security certifications including CISA, CISM, CISSP-ISSAP, and GIAC. This breadth and depth of technical know-how allows Progent to resolve problems quickly, even in the non-standardized, multi-vendor environments common to the data centers of local governments and school districts. Fast solutions translate into lower costs cutting service expenses and avoiding network downtime.

Cisco Certified ConsultantsProgent's team of more than 100 Microsoft and Cisco-certified engineers and technicians offer world-class consulting and troubleshooting services at prices local governments can afford. With Progent's online help you can, for example, migrate smoothly to the latest products from Microsoft such as Windows Server 2019 and Exchange Server 2019, or maintain products Microsoft no longer supports such as Windows Server 2008. Progent's Cisco experts can help you update your router software without disrupting your network, and Progent's security engineers can help you protect your data and comply with government security mandates. Progent can also help you build and maintain hybrid networks that incorporate both on-premises and cloud-based resources. For cloud computing, Progent can provide the support of Microsoft 365 consultants, Microsoft Azure consultants, Amazon AWS integration experts, and Google Cloud integration consulting.

Progent's online practice areas include:

Progent's Ransomware Protection and Recovery Services
Ransomware Protection ConsultantsRansomware can cripple or even wipe out a company. Progent offers services that marshal leading-edge AI technology and the skills of certified cybersecurity consultants to help businesses of all sizes to protect against or recover from a crypto-ransomware attack. Progent's services include network-wide vulnerability evaluations, continuous monitoring, ransomware protection based on advanced heuristics, and fast recovery guided by Progent's experienced team of mitigation consultants.

Progent's ransomware defense services are built to stymie ransomware attacks before they damage your business, and to restore victimized networks to productive operation without delay. Progent's crypto-ransomware defense solutions are offered remotely to conserve time and control expenses, and Progent has worked with leading cyber insurance providers including Chubb to deliver vulnerability assessments, non-stop monitoring, fast cleanup, settlement negotiation, and root-cause forensic analysis.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to help organizations to take the time-critical first phase in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware expert can help you to locate and quarantine infected devices and protect clean assets from being penetrated. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Preparedness Audit: Online Evaluation
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's preparedness either to counter ransomware or recover quickly following an assault by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Phobos, LockBit or Nephilim. Progent will work with you personally to collect information concerning your existing security profile and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective AV and backup environment that minimizes your exposure to a ransomware attack and meets your business requirements. For details, visit The ProSight Ransomware Preparedness Report.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior-based threat analysis technology to guard physical and virtual endpoints against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based AV tools. ProSight ASM protects local and cloud resources and offers a single platform to address the entire threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

Ransomware Cleanup Help: Progent's Ransomware Response Experts
Progent's ransomware recovery consultants can help you to rebuild an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor. To find out more, see Progent's ransomware cleanup and operational continuity experts.

Ransomware Negotiation Expertise: Settlement with Ransomware Threat Actors
Progent's experienced ransomware settlement consultants can assist you to reach a settlement agreement with hackers following an assault by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim. For details, refer to Progent's ransomware settlement experts.

Ransomware Forensics: Post-attack Ransomware Forensics Investigation and Reporting
Progent's ransomware forensics experts can preserve the system state after a ransomware attack and carry out a comprehensive forensics investigation without disrupting the processes required for business continuity and data restoration. To learn more, see Progent's ransomware forensics investigation and reporting services.

A Proven Service Model
Progent's engagement model is simple and efficient. Whether you need help with a long-term project or require emergency troubleshooting, it's easy to initiate and terminate services with Progent. For support services provided during regular business hours, there's no start-up fee, minimum hours requirement, retainer, or other hidden costs. Progent bills by the minute at highly competitive rates and provides thorough documentation of all services delivered.

Here's how a Progent customer described the benefits of using Progent's remote consulting expertise:

I just want to say thank you to Progent and Chris for the level of support and services your company provided me... As of this year I had plans to upgrade an existing barebones server and migrate my Exchange 2003 server to Exchange 2010 on a virtual environment. I originally didn't have much experience with Exchange 2010 or virtual machines in a production environment and I was unsure how smooth the migration process would go. However, the money that I will eventually save from switching from a bare metal to virtual server installs will basically pay for the IT consulting provided by Progent. This was a win-win situation for me. I saved money from switching from bare metal installs to virtual and basically increased my level of comfort because I knew I would have an expert overlooking the migration process.

I also wanted to note that I have talked to three other IT consultants within my area, but none of them where able to provide the level of support that I was looking for. Out of the three companies, the first one didn't have a lot of experience with Exchange 2010, the second company didn't have a whole lot of experience with Hyper-V and recommended a VMware solution that would cost me a significant amount more, and my third company wanted me to pay a high consulting fee, or pay a lower fee (which was still higher then Progent's fee) if I signed a contract for 100 service hours. The second company that suggested to go with a VMware solution wasn't bad. However, the state board of education allows me to buy into a state license agreement with Microsoft. I was able to buy Microsoft products at a 90% discount. VMware's education discounts couldn't even compare to this, and I would still have to buy more software licenses if I went with VMware. This was basically a no brainer for me. I would definitely recommend Progent to other schools and IT personnel looking for some additional help.

Contact Progent for IT Support Services for Local Governments
To contact Progent about IT outsourcing solutions for local governments and school districts, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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