Online IT Support for Local Governments and School Districts

Progent's Ransomware Protection and Recovery Services
Ransomware can seriously harm or even wipe out a company. Progent offers specialized services that marshal advanced AI technology and the skills of seasoned data security experts to help businesses of any size to defend against or clean up after a ransomware attack. These services include network-wide vulnerability assessments, 24x7 remote monitoring, ransomware filtering based on machine learning, and rapid restoration of operations guided by Progent's experienced team of mitigation experts.

Progent's crypto-ransomware protection services are designed to stop ransomware attacks before they stop your company, and to return compromised networks to ongoing operation as quickly as possible. Progent's ransomware defense services can be provided on-site or remotely to save time and control costs. Progent has worked with leading IT insurance companies including Chubb to offer preparedness reviews, non-stop monitoring, rapid cleanup, settlement negotiation, and post-attack forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to guide you to complete the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware expert can assist businesses to identify and quarantine infected devices and guard undamaged resources from being penetrated. If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.

ProSight Ransomware Preparedness Report: Remote Evaluation
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance expert. The fact-finding interview is intended to assess your company's preparedness to defend against ransomware or recover quickly after an assault by a ransomware strain like Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), Phobos, Conti or Egregor. Progent will work with you personally to gather information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup/recovery environment that reduces your exposure to a ransomware attack and meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior-based threat analysis technology to guard physical and virtual endpoints against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the complete threat progression including blocking, identification, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

Ransomware Recovery Help: Progent's Ransomware Response Consulting Support
Progent's ransomware recovery experts can help your business to restore an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor. To find out more, visit Progent's ransomware cleanup and operational continuity expertise.

Ransomware Settlement Negotiation Expertise: Settlement Negotiation with Ransomware Threat Actors
Progent's seasoned ransomware negotiation experts can help you to negotiate a settlement with threat actors following an attack by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor. For more information, refer to Progent's ransomware negotiation experts.

Ransomware Forensics: Ransomware Forensics Analysis and Reporting Services
Progent's ransomware forensics experts can save the system state after a ransomware assault and carry out a comprehensive forensics investigation without interfering with the processes related to business resumption and data restoration. For details, see Progent's ransomware forensics analysis and reporting services.

A Proven Service Model
Progent's engagement model is simple and efficient. Whether you need help with a long-term project or require emergency troubleshooting, it's easy to initiate and terminate services with Progent. For support services provided during regular business hours, there's no start-up fee, minimum hours requirement, retainer, or other hidden costs. Progent bills by the minute at highly competitive rates and provides thorough documentation of all services delivered.

Here's how a Progent customer described the benefits of using Progent's remote consulting expertise:

I just want to say thank you to Progent and Chris for the level of support and services your company provided me... As of this year I had plans to upgrade an existing barebones server and migrate my Exchange 2003 server to Exchange 2010 on a virtual environment. I originally didn't have much experience with Exchange 2010 or virtual machines in a production environment and I was unsure how smooth the migration process would go. However, the money that I will eventually save from switching from a bare metal to virtual server installs will basically pay for the IT consulting provided by Progent. This was a win-win situation for me. I saved money from switching from bare metal installs to virtual and basically increased my level of comfort because I knew I would have an expert overlooking the migration process.

I also wanted to note that I have talked to three other IT consultants within my area, but none of them where able to provide the level of support that I was looking for. Out of the three companies, the first one didn't have a lot of experience with Exchange 2010, the second company didn't have a whole lot of experience with Hyper-V and recommended a VMware solution that would cost me a significant amount more, and my third company wanted me to pay a high consulting fee, or pay a lower fee (which was still higher then Progent's fee) if I signed a contract for 100 service hours. The second company that suggested to go with a VMware solution wasn't bad. However, the state board of education allows me to buy into a state license agreement with Microsoft. I was able to buy Microsoft products at a 90% discount. VMware's education discounts couldn't even compare to this, and I would still have to buy more software licenses if I went with VMware. This was basically a no brainer for me. I would definitely recommend Progent to other schools and IT personnel looking for some additional help.

Contact Progent for IT Support Services for Local Governments
To contact Progent about IT outsourcing solutions for local governments and school districts, call 1-800-993-9400 or visit Contact Progent.