World-class IT Support at Down-to-Earth Prices
Shrinking budgets have put severe pressure on the IT departments of local governments and school districts throughout the U.S. Crucial maintenance is being deferred, money-saving software upgrades and hardware consolidations are being postponed, and projects designed to improve network reliability, performance, security, and functionality are being cancelled. In many cases, initiatives to save money by deploying IT resources more efficiently are put off because the in-house staff capable of managing these projects are no longer with the organization. Progent has a proven solution.

Progent has extensive experience providing a full-spectrum of online IT consulting and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in delivering expert remote network support and has provided IT solutions to organizations in all 50 states. (See Progent's customer testimonials.) Remote support saves travel costs and solves problems faster than onsite service calls.

Progent's Practice Areas
Microsoft Certified ConsultantsProgent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco-certified CCIE network engineers of any independent IT services firm in the world. Progent's support professionals also hold certifications from Apple, F5, Citrix, Juniper, Sun, Novell, and all major Linux vendors. Progent's security engineers have earned the industry's most prestigious security certifications including CISA, CISM, CISSP-ISSAP, and GIAC. This breadth and depth of technical know-how allows Progent to resolve problems quickly, even in the non-standardized, multi-vendor environments common to the data centers of local governments and school districts. Fast solutions translate into lower costs cutting service expenses and avoiding network downtime.

Cisco Certified ConsultantsProgent's team of more than 100 Microsoft and Cisco-certified engineers and technicians offer world-class consulting and troubleshooting services at prices local governments can afford. With Progent's online help you can, for example, migrate smoothly to the latest products from Microsoft such as Windows Server 2019 and Exchange Server 2019, or maintain products Microsoft no longer supports such as Windows Server 2008. Progent's Cisco experts can help you update your router software without disrupting your network, and Progent's security engineers can help you protect your data and comply with government security mandates. Progent can also help you build and maintain hybrid networks that incorporate both on-premises and cloud-based resources. For cloud computing, Progent can provide the support of Microsoft 365 consultants, Microsoft Azure consultants, Amazon AWS integration experts, and Google Cloud integration consulting.

Progent's online practice areas include:

Progent's Ransomware Defense and Restoration Solutions
Ransomware Defense ExpertsRansomware can cripple or even destroy a company. Progent has developed services that marshal leading-edge machine leaning technology and the knowledge of seasoned data security consultants to help organizations of any size to counter or clean up after a ransomware assault. These services include enterprise-wide vulnerability assessments, continuous monitoring, ransomware protection using advanced heuristics, and rapid restoration of operations guided by Progent's veteran team of mitigation consultants.

Progent's crypto-ransomware protection services are designed to deter ransomware attacks before they stop your business, and to return compromised IT systems to productive operation as quickly as possible. Progent's ransomware protection services are offered online to save time and control costs, and Progent has experience working with top cyber insurance companies including Chubb to deliver preparedness audits, remote monitoring, rapid recovery, settlement negotiation, and root-cause forensic analysis.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to assist organizations to take the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware expert can help businesses to identify and isolate breached servers and endpoints and protect undamaged resources from being penetrated. If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Vulnerability Audit: Online Evaluation
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your company's preparedness to block ransomware or recover rapidly after an attack by a ransomware variant like Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), DopplePaymer, Conti or Egregor. Progent will consult with you personally to collect information about your current AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup/recovery environment that minimizes your exposure to a ransomware attack and meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior-based threat analysis technology to defend physical and virtual endpoint devices against new malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including filtering, detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

Ransomware Recovery Help: Progent's Ransomware Response Experts
Progent's ransomware recovery experts can help your business to reconstruct a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim. To learn more, visit Progent's ransomware removal and business restoration experts.

Ransomware Settlement Negotiation Consulting: Settlement with Ransomware Threat Actors
Progent's experienced ransomware negotiation consultants can assist you to negotiate a settlement with hackers following an attack by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim. For more information, visit Progent's ransomware settlement consultants.

Ransomware Forensics: Ransomware Forensics Investigation and Reporting Services
Progent's ransomware forensics consultants can capture the system state after a ransomware attack and carry out a detailed forensics analysis without slowing down activity required for business continuity and data recovery. For details, refer to Progent's post-attack ransomware forensics analysis and reporting services.

A Proven Service Model
Progent's engagement model is simple and efficient. Whether you need help with a long-term project or require emergency troubleshooting, it's easy to initiate and terminate services with Progent. For support services provided during regular business hours, there's no start-up fee, minimum hours requirement, retainer, or other hidden costs. Progent bills by the minute at highly competitive rates and provides thorough documentation of all services delivered.

Here's how a Progent customer described the benefits of using Progent's remote consulting expertise:

I just want to say thank you to Progent and Chris for the level of support and services your company provided me... As of this year I had plans to upgrade an existing barebones server and migrate my Exchange 2003 server to Exchange 2010 on a virtual environment. I originally didn't have much experience with Exchange 2010 or virtual machines in a production environment and I was unsure how smooth the migration process would go. However, the money that I will eventually save from switching from a bare metal to virtual server installs will basically pay for the IT consulting provided by Progent. This was a win-win situation for me. I saved money from switching from bare metal installs to virtual and basically increased my level of comfort because I knew I would have an expert overlooking the migration process.

I also wanted to note that I have talked to three other IT consultants within my area, but none of them where able to provide the level of support that I was looking for. Out of the three companies, the first one didn't have a lot of experience with Exchange 2010, the second company didn't have a whole lot of experience with Hyper-V and recommended a VMware solution that would cost me a significant amount more, and my third company wanted me to pay a high consulting fee, or pay a lower fee (which was still higher then Progent's fee) if I signed a contract for 100 service hours. The second company that suggested to go with a VMware solution wasn't bad. However, the state board of education allows me to buy into a state license agreement with Microsoft. I was able to buy Microsoft products at a 90% discount. VMware's education discounts couldn't even compare to this, and I would still have to buy more software licenses if I went with VMware. This was basically a no brainer for me. I would definitely recommend Progent to other schools and IT personnel looking for some additional help.

Contact Progent for IT Support Services for Local Governments
To contact Progent about IT outsourcing solutions for local governments and school districts, call 1-800-993-9400 or visit Contact Progent.

An index of content::

  • 24/7 Firewall Network Intrusion Penetration Testing Omaha Council Bluffs Omaha, NE Top Firewall Security Team
  • 24x7x365 Remote Workforce Chatsworth Consulting and Support Services - Help Desk Call Center Solutions Consulting Services Chatsworth-Northridge, CA Work from Home Employees Chatsworth Expertise - Help Desk Call Center Solutions Expertise Chatsworth-Chatsworth, America
  • After Hours Recife IT Staff Temps Support Services Recife, Boa Viagem Boa Viagem, Recife Recife IT Staffing Services
  • Akron Microsoft Dynamics GP-Great Plains Migration Experts Summit County Ohio Emergency MS Dynamics GP-Great Plains Akron Partner - Installation Consulting Akron, Summit County

  • Specialists Active Directory Exchange
    Active Directory SharePoint Technical Consultant

    Progent can help you to design and implement a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to centralize identity management for both on-premises and cloud assets.

  • Allentown, Lehigh County, United States Remote Workforce Consulting Experts - Allen - Set up Guidance Allen At Home Workers Connectivity Solutions Consultants Allentown, PA

  • 24/7 Fortinet Firewalls Online Help
    Emergency Fortinet 800 Series Firewalls Remote Support Services

    Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to integrate your Fortinet security appliances to safeguard your digital resources at the network edge, within the data center core, at branch locations, and at the cloud edge.

  • At Home Workers Consulting Experts in Carlsbad - Integration Assistance Carlsbad-Vista Carlsbad At Home Workers Integration Assistance Carlsbad-Escondido, California
  • At Home Workforce Assistance near me in Buffalo - Integration Consulting Buffalo New York Buffalo New York Remote Workers Buffalo Consulting and Support Services - Infrastructure Consultants

  • RIM BlackBerry Exchange IT Services
    BlackBerry Synchronization Professionals

    Progent can provide the support of RIM BlackBerry-certified experts who can assist small companies to design, administer, and troubleshoot BlackBerry solutions economically and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient remote service delivery model, offers small businesses a cost-effective option for integrating BlackBerry devices and software seamlessly into their information system.

  • At Home Workforce Consulting and Support Services - San Bernardino - Support Consulting Services San Bernardino, CA San Bernardino County California Work from Home Employees Consulting near me in San Bernardino - Set up Consultants

  • Dynamics GP Continuum Engineer
    Dynamics GP Continuum Consultant

    Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to design custom line-of-business programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you track your business more thoroughly, turning raw data into useful understanding of your business.

  • Award Winning Online Consulting Windows 11 Virtual Desktop Windows 11 and Android Support and Setup

  • Windows PC Simulation on Mac Technology Consulting
    Windows Applications on Apple Mac Support and Help

    For businesses with a combination of Apple Mac and Windows desktops, there exist two basic alternatives for using Windows-dependent software on an Apple Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a networked Windows-powered computer to use Microsoft Windows programs and share network resources. Virtual PC for Mac simulates Windows on a Mac computer so that you can run Microsoft Windows programs directly. Progent's Mac technology support experts can assist your organization to manage these products for using Windows software on your Apple Macs and can in addition assist you to assess and install third-party products for Windows PC emulation.

  • Bakersfield, CA Bakersfield At Home Workers Integration Assistance Teleworkers Consultants in Bakersfield - Setup Consulting Experts Bakersfield

  • Work at Home Endpoint Management Remote Support Services
    IT Consulting At Home Employees Endpoint Management

    Progent can help small and medium-size businesses to install centralized remote endpoint management platforms for administering endpoint devices operated by telecommuters.

  • Biggest Microsoft Dynamics GP-Great Plains Arlington Vender - Upgrades Consulting MS Dynamics GP Solution Provider - Arlington - Migration Consultant Arlington, Kennedale, Grand Prairie
  • Biggest Microsoft Windows Server 2016 Outsourced IT Management Services Webster Microsoft Windows Server 2016 Consultancies Harris County

  • Windows 11 and Android Technology Consulting
    Windows 11 and TCP Help and Support

    Progent's Windows 11 experts offer an array of services for Windows 11 including cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, automated provisioning, and Call Center services.

  • BlackBerry Software Computer Consulting Services BlackBerry BPS Small Office IT Support Edmonton

  • System Center 2016 and NetApp Integration Consultant Services
    System Center 2016 and NetApp Integration Professionals

    Progent has more than two decades of background integrating, and supporting the key components included with System Center and can assist you to design, install, support, and fix your System Center 2012 R2 ecosystem to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can assist your organization to migrate to the latest edition of System Center from a previous release or from another datacenter management platform to provide the advantages of best-in-class deployment, management automation, security, plus datacenter and critical application performance monitoring.

  • Chandler Crypto Remediation Support Services Chandler Immediate Crypto Removal Chandler Arizona
  • Charleston Ransomware DopplePaymer Susceptibility Testing Charleston County South Carolina Charleston Ransomware Lockbit Readiness Audit Charleston Mount Pleasant, USA
  • Cisco Small Office Network Consultants DC Cisco Software Support City of Washington
  • Consultant Services Apple iPhone Troubleshooting Apple Mac
  • Des Moines NotPetya Crypto-Ransomware Operational-Recovery Des Moines International Airport DSM Des Moines Ryuk Crypto-Ransomware Virus Business-Recovery Des Moines, Polk County
  • Egregor Ransomware Hot Line Naples-Bonita Springs, United States Dharma Ransomware Hot Line Naples FL
  • Emergency Phone Support Computer Consultancy Group San Francisco Peninsula Help Desk Consultancy Firms Palo Alto, CA
  • Fort Worth Consulting for Network Support Firms Fort Worth, Tarrant County Fort Worth Consulting Expertise for Computer Support Organizations
  • Fresno Computer Firms Microsoft Certified Fresno-Clovis Network Engineer
  • Harrisburg Crypto-Ransomware Settlement Negotiation Consulting Harrisburg Harrisburg Spora Crypto-Ransomware Settlement Negotiation Services Harrisburg
  • Integration Cisco VPN and Firewall ASA 5550 Firewall Computer Consultant
  • Integration Companies Exchange Server 2013 Salem Keizer Woodburn Technology Consulting Exchange Server 2019 Salem, OR

  • Communications device patch management Specialists
    Specialist Router patch management

    Progent's managed services for patch management provide organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances like switches and wireless APs, and Internet-of-Things devices like alarms and robotics.

  • Jacksonville Microsoft Dynamics GP-Software Customization Support Jacksonville, Duval County Jacksonville MS Dynamics GP Implementation Experts Jacksonville Florida
  • Jefferson County Kentucky IT Consulting SharePoint 2013 24-Hour SharePoint Server 2010 Professional Louisville
  • Long Beach Egregor Ransomware Data-Recovery Long Beach, CA, United States Long Beach Spora Ransomware Rollback Long Beach, CA, United States
  • Lower Manhattan Ransomware Readiness Review New York City-East Village, NY, America Lower Manhattan Ransomware Hermes Susceptibility Checkup NYC-SoHo, New York
  • Lubbock Preston Smith Airport LBB BlackBerry Synchronization Tech Support Outsource Lubbock Preston Smith Airport LBB BlackBerry BPS Network Security Consultants
  • Miami Beach Teleworkers Cloud Integration Technology Assistance Offsite Workforce Miami Beach Consulting - Cloud Integration Technology Consulting Experts Miami Beach, FL
  • Microsoft Windows Server 2016 Networking Companies Tukwila-Federal Way, USA Small Office Computer Consulting Services Windows Server 2016 Tukwila-Frederickson, Washington
  • Mobile, Alabama Help Cisco Certified Technicians Mobile
  • Monterrey Monterrey At Home Workers Collaboration Solutions Expertise Remote Workers Monterrey Expertise - Collaboration Solutions Consulting Experts Nuevo Leon
  • MySQL Clustering Specialist MySQL WorkBench Programming
  • Networking Company Windows Boise City, Ada County, Idaho Windows Consultants
  • Offsite Workforce Consulting Experts nearby Honolulu - Conferencing Systems Consulting Services Honolulu, Waikiki At Home Workforce Honolulu Assistance - Conferencing Systems Expertise Honolulu, HI
  • Offsite Workforce Consulting and Support Services - Vitória - Backup/Restore Technology Consulting and Support Services Vitoria Vitoria, Jardim Camburi Vitória At Home Workforce Backup/Restore Systems Consulting
  • Open Now Work from Home Employees Hartford Consulting Experts - Integration Consulting Remote Workforce Consulting nearby Hartford - Connectivity Consulting Hartford
  • Panama City Snatch Ransomware Rollback Panama City Panama City Spora Ransomware Data-Recovery Panama City
  • Providence Remote Workforce Help Desk Outsourcing Guidance Providence County Rhode Island At Home Workers Consulting Experts - Providence - Help Desk Outsourcing Consulting and Support Services Providence Rhode Island
  • Providencia, Región Metropolitana Migrations Cisco Cisco Small Business Computer Consultants Las Condes, Región Metropolitana
  • Red Hat Linux, Sun Solaris, UNIX Technical Support Services Indianapolis International Airport IND Gentoo Linux, Solaris, UNIX Remote Support Indianapolis, IN
  • Remote Santos WannaCry Crypto Damage Assessment and Removal Santos, São Paulo Santos Immediate Crypto-Ransomware Recovery Consultants Praia Grande, São Paulo
  • Remote Workers Richmond Consulting and Support Services - Integration Consultants Richmond, Contra Costa County At Home Workforce Richmond Consulting - Setup Consulting and Support Services Contra Costa County California, US
  • Rohnert Park, CA Support and Help Microsoft SharePoint Server 2007 SharePoint Server 2019 Integration Services Santa Rosa, United States
  • SQL Server 2012 Designers Viracopos/Campinas International Airport IATA After Hours Small Office Computer Consultants Microsoft SQL 2014
  • SQL Server 2012 Expert Douglas County Nebraska Small Business IT Consultants Microsoft SQL Server 2017 Omaha Nebraska, United States
  • San Antonio Remote Workers Help Desk Call Center Augmentation Consulting and Support Services San Antonio Airport SAT, United States Work from Home Employees Consulting Experts in San Antonio - Call Desk Solutions Consulting Services San Antonio Texas
  • San Diego Snatch Ransomware Settlement Guidance Southern California San Diego San Diego Egregor Ransomware Settlement Negotiation Support San Diego - La Mesa
  • San Francisco Teleworkers Assistance in San Francisco - Collaboration Solutions Consulting Services Work from Home Employees Guidance near San Francisco - Collaboration Solutions Assistance Daly City, CA
  • Santa Catarina Exchange Server 2019 Consulting Organization Exchange 2003 Server IT Outsourcing Group
  • Sioux Falls South Dakota Sioux Falls NotPetya Crypto-Ransomware Forensics Analysis Sioux Falls Ryuk Crypto-Ransomware Forensics Sioux Falls
  • Slackware Linux, Solaris, UNIX Professional Paraná, Maringá Network Consulting Gentoo Linux, Solaris, UNIX State of Parana
  • Slackware Linux, Sun Solaris, UNIX Online Help Cheyenne-Casper Suse Linux, Solaris, UNIX Integration Support Cheyenne
  • Microsoft Expert Technology Professional School District
  • Slackware Linux, Sun Solaris, UNIX Online Support Debian Linux, Sun Solaris, UNIX Professional Tucson International Airport TUS
  • Software Consulting BlackBerry Solano County BlackBerry Exchange Network Solutions Vacaville Solano County, U.S.A.
  • Specialists for Irving IT Support Organizations Irving, Dallas County Consulting for Network Service Companies in Irving - Transparent Short-Term Support Staff Assistance
  • Support Specialist Arizona Phoenix, AZ Network Support
  • Support and Setup SharePoint Server 2013 SharePoint Server 2007 Technology Consulting Services
  • 24-7 Local Government Specialists
  • System Center MOM Consulting Services Microsoft System Center Operations Manager Integration Services
  • São José dos Campos Ransomware Spora Vulnerability Audit Sao Jose dos Campos, Sao Paulo São José dos Campos Crypto-Ransomware Testing Sao Jose dos Campos, Sao Paulo
  • Teleworkers Carlsbad Assistance - Network Security Solutions Guidance Carlsbad-Encinitas, CA Carlsbad-Encinitas Carlsbad Telecommuters Endpoint Security Systems Consulting Experts
  • Top Quality Work at Home Employees Consulting in Honolulu - Endpoint Security Systems Consulting Experts Oahu, Hawaii, US Honolulu Hawaii At Home Workers Consulting Experts - Honolulu - Network Security Systems Guidance

  • Microsoft Operations Manager Troubleshooting
    Comprehensive Event Management Remote Support

    Even if your company has a minimal computer support staff and a limited technology budget, your information network can still feature the same high reliability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent system management software for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your mission-critical network applications and servers up and running.

  • Wilmington Crypto-Ransomware Settlement Negotiation Consulting Wilmington Delaware Wilmington Spora Crypto-Ransomware Settlement Negotiation Support Wilmington Delaware
  • Work at Home Employees Allen Guidance - VoIP Systems Consulting Allentown, PA Remote Workers Expertise near Allen - VoIP Systems Consulting Experts
  • Work at Home Employees Guidance near Sacramento - Data Protection Systems Guidance Sacramento CA, United States Sacramento Remote Workers Backup Solutions Guidance Sacramento - North Highlands
  • Work at Home Employees Melbourne Consulting Services - Set up Consulting and Support Services Melbourne Melbourne Work at Home Employees Integration Expertise
  • Work from Home Employees Consulting in Valencia - Cloud Systems Consultants Valencia CA Urgent Valencia Work at Home Employees Cloud Integration Systems Consulting Experts Valencia-Sylmar

  • © 2002-2023 Progent Corporation. All rights reserved.