Online IT Support for Local Governments and School Districts
Low-cost Consulting Services and Technical Support
Additional Topics of Interest
Microsoft Windows 2003 Support Outsourcing
Windows 2003 Server Consulting Services
Progent's Microsoft-certified Windows 2003 Server engineers offer computer help and IT consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, update, and maintenance services include network planning, deployment, project management, in-person and remote network support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
ProSight Virtual Machine Hosting Consultants
Private Clouds for Small Businesses Technology Professional
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages such as lower capital expenditures, reductions in operational expense, improved management focus, world-class protection, greater availability, and regulatory compliance.
Support Small Business Server 2011
SBS 2003 Online Consulting
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a powerful but easy-to-manage information. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a computer support expert with hands-on background designing and integrating cohesive, comprehensive business technology solutions. Progent's SBS Server consultants have an average of more than a decade of background integrating computer systems powered by Microsoft products. This background ensures you results in installing, managing, and troubleshooting network solutions that incorporate the Small Business Server suite of servers and applications.
Spora ransomware hot line Consultant Services
Hermes ransomware hot line Engineer
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Consultancy Nephilim ransomware recovery
Professionals ransomware cleanup and file restore
Progent's seasoned ransomware recovery experts can help you to reconstruct an IT network damaged by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock.
Wi-Fi Network Technology Consulting
WiFi 6/6E Integration Consulting Services
Progent can show you how to plan, deploy, manage, and repair a viable Wireless LAN architecture, recommend appropriate hardware and software, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you create a complete wireless network security strategy that is well integrated with the security strategy for your entire corporate network.
Top Career Independent ERP Consultant
Independent Mac Contractor Telecommute Job
Our Experts Team provides consulting in important technologies that include Apple OS integration and programs; Consulting for Linux-based, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and specialized application help; Chief Information Officer, management information analyst, and project management outsourcing; Custom program development and integration; Web site, electronic business, EDI, and client information portal development and deployment; DBM support and efficiency help; Management intelligence expertise; and Telecom architecture support.
Consulting ProSight Private Cloud Services
ProSight Private Cloud Services Services
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting options are based upon mature virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
Juniper Networks NetScreen Protecting
Juniper NetScreen 5200 Firewall Cybersecurity Contractors
Progent's Juniper Networks-authorized NetScreen engineer can help your company to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper products, and repair infrastructure issues in all-Juniper or mixed-technology systems.
An index of content::
Phobos ransomware hot line Engineers
Engineer ransomware business recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Microsoft and Cisco Certified Expert Consult VBScript programming
VBA Expert Development
If you need help writing, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's expert team of program developers, relational database designers, and software project managers can help ensure you get the project done on time and within your budget. Progent's seasoned software programmers can provide affordable and efficient remote consulting for projects as simple as creating VBA macros for Excel or as large as rolling out mission-critical database applications built on Microsoft SQL Server or MySQL.
On-site Support SQL Server 2017 Adaptive Query Processing
24-7 SQL Server 2017 Graph IT Consultant
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your current SQL Server environment to any network model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from on-demand design assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Small Business 300 AP Onsite Technical Support
Help and Support Small Business APs
Progent's Cisco-certified Wi-Fi technology experts can help you to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
Top Exchange 2013 Server Online Support Services
Microsoft Exchange Consulting Services
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These improvements affect vital facets of IT including ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange Server 2013.
Support for IT Service Firms Online Help
Consulting for Service Firms Support
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting experts while retaining your own brand as a seamless arm of your IT consulting team.
Microsoft 365 Word and Access Consultant
Consulting Services Microsoft Word Online
Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a broad selection of economical remote support services to assist you to manage your existing Microsoft Office Word solution or help you to migrate to a current version of Office Word. Support available from Progent's experts include VBA programming, isolating and fixing compatibility problems between various releases of Office Word, integrating Office Word with other Microsoft Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and online training classes tailored for individuals or groups.
Small Business Network Design Consultant
Computer Support Firms Small Office
Progent's Microsoft and Cisco certified network engineers can provide expert help with a broad range of products and technologies and can deliver that assistance online anywhere in the U.S. or in person in select cities across the country and anywhere in . Progent provides remote support for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for complex connectivity problems, as well as the the support of CISA and CISM-accredited security engineers to assist with high-level security design and troubleshooting. Progent has provided online network support to companies in every state in the U.S.
Symantec Firewall Auditor
Symantec Firewall Security Consultants
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to current firewall solutions. Progent can also enable you to design and implement a comprehensive security plan that can incorporate firewall/VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing network support, maintenance, training, and security expertise.
Consulting Security Assessment
Security Assessment Consultant Services
Progent's accredited cybersecurity engineers can provide security reviews of enterprise-wide security to validate your organization's cybersecurity profile compliance with key industry cybersecurity standards. Progent offers ongoing managed services for security monitoring and response, on-demand network-wide security reviews, and focused cybersecurity assessments for critical areas of cybersecurity like endpoints or cloud applications. Progent's accredited security experts can also conduct comprehensive information security assessments to validate your company's compliance with recognized international security standards including FISMA, NIST, and ISO 17799.
Open Now Microsoft 365 Hybrid Solutions Help and Support
Microsoft 365 Yammer Integration Consultant Services
Progent can assist you to understand the many subscription options available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based resources.
Computer Engineer Microsoft Lync 2013
Microsoft Lync Presence Consultant
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a manageable and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web conferencing with app sharing, as well as IP and PSTN telephony across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and system architects can assist your company to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed topology appropriate for your current and future plans, implement Lync 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your IT staff and users. Progent has expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
VoIP phones patch management Engineers
Patch management services Consultants
Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances like switches and Wi-Fi access points, and IoT devices like sensors and robotics.
MCSE Expert Certified Exchange Server 2016 Integration Support
After Hours Exchange 2003 Server Troubleshooting
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and maintaining messaging solutions for clients in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system features compliance, high availability, easy connectivity for off-site and wireless users, time-saving administrative tools, and productive integration with telecommunications. Progent offers consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Microsoft Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also assist small or medium businesses to upgrade to Microsoft Exchange 2016 or Exchange 2013 Server.
WLAN Site Survey Online Help
Technical Support Services Online Wireless Site Survey
Progent's wireless site survey and predictive modeling make it easy to design, implement and troubleshoot a Wi-Fi network optimized for your environment, providing your business a wireless solution that delivers the coverage, speed, density, Quality of Service, security, and roaming ability your business requires. Wireless survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and on-premises site survey services for confirming, optimizing, and debugging a functioning wireless LAN.
Consulting Hourly Rate Network Integration
Value Pricing Network Design and Configuration
Progent's pricing model is to charge for phone service and in-person visits per minute. Consequently, you are invoiced only for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and inside California or in regions where Progent offers on-premises support, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. In addition, Progent applies no service activation fee and requires no monthly commitment for support services provided during normal working hours. Many service organizations demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with large bills for quick solutions so you won't be tempted to allow simple problems to fester.
Consultants Microsoft Exchange Server 2010 Upgrade
After Hours Exchange Server Upgrade Consultant Services
Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to implement your migration to Microsoft Exchange Server 2010, produce extensive documentation of your upgraded messaging system, train your IT staff and users to get them up to speed quickly on Exchange Server 2010, and provide continuing administrative services and technical help. Progent can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Remote MetaFrame On-site Support
Citrix XenApp Datacenter Specialist
Progent's Citrix consultants can help you to design, install, administer, and support a virtual application delivery solution built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can help you to administer and support an off-site datacenter that offers high availability, advanced security, and rapid recovery.
MSF Integration Consultants
Planning Phase: Design and Architecture Proposals Phone Support
When conducting IT projects for enterprise clients, Progent follows a phased methodology driven by specified milestones in order to meet budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design adjustments, and professional deployment. All facets are documented to make available a comprehensive description of IT services delivered and to assist in ongoing system support.
Dynamics NAV Application Consultant
Dynamics NAV MRP Development Companies
Progent offers online and on-premises configuration, upgrade, application development, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
MySQL database Upgrade Consulting
Microsoft Certified Expert MySQL development Engineer
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS administrator or software developer and can help organizations of all sizes to integrate and support MySQL in a dependable network environment that provides advanced performance, expandability, and protection. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.
24x7 Cisco Firesight Configuration
Network Engineer Firepower NGFW Firewalls
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, optimize, manage and troubleshoot firewall environments based on Cisco ASA firewalls with Firepower Services.
24-Hour Cybersecurity Firms Juniper Junos Management
Cybersecurity Group Juniper Junos J-Web
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Windows Server 2022 Virtual Machine Consulting
Windows Server 2022 Kubernetes Containers Consulting
Progent's certified Windows Server 2022 consultants can assist your company to design and implement an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
24 Hour Altaro VM Backup Encryption Support Services
Altaro VM Backup Testing Consulting Services
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite consulting services to assist you to plan, deploy, manage and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.
UNIX with Windows Professional
Windows and Solaris Support and Setup
If your company runs a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISA and CISSP-premier security specialists can help your whole enterprise in a wide range of security topics including security management procedures, security design and strategies, access control systems and techniques, software development security, business processes security, hardware security, telecommunications, network and web security, and workplace recovery planning. CISA and CISSP stipulate the core competencies and international standards of performance that network security professionals are required to master. These accreditations give IT management the assurance that those who have achieved their CISA or CISM qualification have demonstrated the background and theory to offer effective security support and engineering services.
24-Hour Consultant Services Microsoft Exchange Server 2010 Migration
Exchange Migration Engineers
Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the value of Microsoft Exchange 2010 for your company and can assist you to plan and implement an efficient migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast payback by increasing your workers' efficiency, lowering the cost of equipment and service, simplifying administration, and integrating your key communications platforms.
Exchange 2019 Migration Consultant Services
IT Consultant Exchange 2019 Edge Transport Server
Progent can assist you in any phase of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Windows Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
MS Access Developer Firms
Oracle database administration Compliance Audit
Progent's expert software programmers, database architects, and program managers can help large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can help clients fill in expertise gaps by offering relational database architects and software programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with other data sources like Microsoft SQL and Office Excel to create data-intensive intranets and web portals. Progent also offers experience with multiple web development technologies and can assist businesses to create, expand, repair, or port web applications to take advantage of the most current web technology.
SQL Server 2012 Monitoring Setup and Support
SQL Server 2012 Reporting Services Network Engineer
Progent can provide the expertise of Microsoft-certified consultants and seasoned software developers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and security professionals to assist you to assess the potential benefits of SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and configure an efficient and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Computer Consulting Teleworker Integration
Work from Home Solutions IT Consulting
Progent has 20 years of background helping small and medium-size businesses to design, deploy, tune, administer, and debug IT networks that support teleworkers.
Software Consulting Services CCSP
Cisco Certified Security Professional (CCSP) Information Technology Support
Progent provides customers access to consultants who have earned some of the IT industry's most prestigious credentials. Progent thinks that customers have the right to know that their IT service professionals have formal testing plus extensive real-world experience so that Progent's clients can use Progent's service with trust. Often, vendor credentials like the CCIE confers priority for significantly superior vendor assistance than is available to non-certified service providers, enabling Progent to deliver clients a higher class of computer support. In other cases, major certifications such as CISM or CISSP for IT security can help enterprise clients to demonstrate compliance with regulatory demands by engaging the services of recognized IT experts.
ASA and PIX Remote Consulting
24x7 Cisco ASA and VMware Online Help
Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Server Management Online Consulting
Consulting Virtual Server Technology
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction via a virtual architecture offers lower total cost of ownership of hardware and quicker return on investment, more leveraged use of servers, simplified operations, increased network uptime, and easier management. Typical usage scenarios for virtual machines include hardware consolidation, low-cost platforms for line-of-business legacy software running on obsolete operating systems, and affordable isolation of software development or evaluation environments from on-line systems.
Cisco Firepower integration Onsite Technical Support
Firepower Services Support and Integration
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized management of modern cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control network environments that include branch offices, data centers, and cloud resources.
Integration Microsoft 365 Power BI Integration
Microsoft Certified Office 365 Computer Consulting
Progent can assist you to understand the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid solutions that transparently integrate on-premises and cloud-based resources.
Support and Integration Microsoft Office SharePoint Server 2003
SharePoint Portal Server Support and Help
Progent's Microsoft-certified consultants can provide organizations of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web-based technology for intelligently coordinating people, teams and information. SharePoint provides a common location for your workers or customers to access, organize, share and manipulate relevant information, documents, and software and to interact with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they've developed in a way that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can assist your organization to maintain your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
Windows 11 Autopilot Computer Consulting
24-7 Small Business Network Consultant Windows 11 Compatibility Testing
Progent's Windows 11 consultants can provide a range of services to support Windows 11 such as cloud and hybrid integration, mobile device management, teleworker access, data and identity security, centralized provisioning, and Help Desk support services.
Windows Server 2000 Migration Consulting
Consultant Services Windows 2000
Progent's certified Windows Server 2000 consultants can provide computer support and IT consulting services for the complete family of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and support services include network design, deployment, documentation, on-site and off-site technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
Virtual Server 2005 Specialists
Microsoft Virtual Server 2005 Services
Microsoft Virtual Server, run on the Windows Server operating system and based on technology first produced by Connectix, delivers the performance necessary to carry out hardware reduction, software upgrade, and server isolation tasks via virtualization technology in an enterprise-class IT environment with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server at companies who want to improve ROI in software development and testing, upgrading from legacy mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can help your IT staff to evaluate and deploy Microsoft Virtual Server 2005.
Microsoft and Cisco Certified Expert Microsoft Azure integration Development Firms
Microsoft Azure Active Directory Contract Programming
Progent can help businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure you avoid the typical errors small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.
Desktop Technology Technical Services
Computer Consultant Desktop
Progent can deliver a wide range of affordable support services to assist your company to install, configure, troubleshoot, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote help for individual computers or laptops or help your business to design and implement a company-wide migration to new or revised operating system platforms and business applications. Progent can also provide engineers and technicians to assist your company to prepare for and complete an office move or consolidation designed to cause minimal disruption of your productivity.
Computer Consultant Catalyst 9115 Access Point
Immediate Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Online Troubleshooting
Progent's Cisco Catalyst Wi-Fi 6 AP experts offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.
Online Help Desktop Monitoring and Reporting
After Hours Automated Server Monitoring Computer Engineer
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by tracking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so all potential issues can be addressed before they can disrupt your business.
Disaster Recovery Technology Consulting Services
Cisco Certified Experts High-Availability Systems Support Services
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds assisting small and mid-size businesses to reduce system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist your company to plan and validate an efficient business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery engineers can assist you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualized servers, clustering, load balancing, continual online backup, and multi-location data centers.
Emergency Microsoft Exchange Server 2016 Upgrade Planning Remote Troubleshooting
Exchange Server 2016 Migration Planning Technology Consulting Services
Progent can assist your business in all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
IT Outsourcing Access to External Support Databases
Best Practices Design Consultants
Progent's staff of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry background, at the front lines of network service, performing a wide range of technical tasks for an extensive array of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting team. This ensures that you get not only world-class technical skills, but also a consultant with proven methods for using technical knowledge to repair real-world network problems quickly.
IT Consulting Exchange 2019 Mailbox Migration
Microsoft Certified Expert Exchange 2019 Disaster Recovery Professionals
Progent can assist you in any phase of your migration to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
SharePoint Server 2003 Onsite Technical Support
Remote SharePoint Specialists
Progent's Microsoft-certified experts can provide organizations of any size consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for intelligently coordinating people, groups and information. SharePoint Server offers a central location for your workers or customers to access, organize, share and interact with useful information, files, and software and to interact with other people. SharePoint enables faster and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge they've created in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint experts can help you to maintain your existing SharePoint ecosystem or upgrade to the current release of SharePoint.
Best Hornetsecurity Altaro VM Backup Restore Computer Consultants
Specialists Altaro VM Backup Scheduling
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to help you to design, install, optimize and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
IT Consultants Supplemental Help Desk
Top Ranked Co-managed Heldesk Computer Consultants
Progent provides three essential types of Contact Center services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your customers easy access to a dependable technical resource with extensive experience delivering phone support and online troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Help Desk a positive reputation as a key contributor to business productivity. Progent's goal is to fix and not simply report problems.
SharePoint Computer Consultants
SharePoint 2003 Online Support
Progent's Microsoft-certified experts offer companies of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for intelligently connecting people, teams and information. Microsoft SharePoint provides a central spot for your workers or customers to access, organize, share and interact with useful data, documents, and software and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they've created in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can help your organization to support your existing SharePoint environment or migrate to the current release of SharePoint.
Polycom Video Conferencing Services
SCOPIA Video Conferencing Professional
Progent can provide access to a veteran specialist with extensive hands-on experience installing, managing, and upgrading immersive telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT management group, your ISP, and your video conferencing technology supplier to assist your organization maximize the strategic value of your telepresence solution.
Contact Center Technical Support
Unity Connection Support Services
Cisco Unified Communications Manager, originally branded CallManager, operates as the center of Cisco's communications and collaboration portfolio. Unified Communications Manager and Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants offer efficient and affordable online and on-premises expertise to assist businesses of all sizes to create and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support services that add maximum productivity. Progent can help with any aspect of CUCM support and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server.
Linux Online Networking Help
Linux RedHat Phone-based Consultant Services
Progent offers national urgent phone support and troubleshooting services for businesses who operate environments powered by versions of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers optimum return for your IT dollar by extending user efficiency and shortening the hours charged for network repair services. Sophisticated remote support technology and skilled service specialists and engineers allow Progent to handle the majority of network problems without wasting time and money by going to your site. In the vast majority of cases your network issues can be remediated over the phone or via a mix of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM certified security professionals to help with the most challenging network problems.
OS X Online Consulting
Top macOS Configuration Engineers
Progent provides national remote help and consulting services for businesses who operate Apple Mac OS X environments or whose information systems feature a combination of macOS and Mac OS X with Microsoft technology. Progent's consultants can provide Apple macOS and OS X users a variety of IT services including desktop assistance, upgrading to the most recent version of OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent can also help you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Remote IT help offers optimum return for your information technology budget by protecting client productivity and shortening the time charged for computer analysis and repair. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to handle most network problems without wasting time and money by going to your location. In most of cases your network issues can be remediated by telephone or via a combination of phone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA certified security specialists to help you with the toughest system problems.
Juniper SA4500 SSL VPN IT Services
Firewall Network Install Juniper SSL VPN Router
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Windows Server 2012 R2 Consultant Services
IT Consulting Windows 2003 Server
The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and in-depth familiarity with planning and building seamless, comprehensive network technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent's IT support can help you with planning, installing, administering, and troubleshooting Windows Server solutions that maximize the business value of your computer network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Integration Services Offsite Employees Security
At Home Employees Cybersecurity Network Consulting
Progent can assist small and medium-size companies to set up endpoint device security protection solutions and deliver cleanup services for telecommuters.
