Online IT Expertise for Local Governments and School Districts
Affordable Consulting Services and Technical Support
Additional Topics of Interest
IT Outsourcing Model Whitepapers
IT Outsourcing Examples Whitepapers
Progent's IT outsourcing packages provide economical computer consulting for mid-size businesses. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your network engineering services can reduce costs and eliminate risks, permitting network support budgets to grow in a more linear and manageable fashion than is possible by assembling a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust system foundation for your critical Windows-powered business software including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
ProSight Endpoint Protection Consulting
Emergency Consulting ProSight Active Security Monitoring
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based analysis technology from SentinelOne to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to address the entire threat lifecycle including protection, identification, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
Specialist Duo MFA and Single Sign-on
IT Consultants Duo MFA and Single Sign-on (SSO)
Progent's Duo services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
WatchGuard Firebox M4800 Firewall Auditing
WatchGuard Firebox M390 Firewall Network Security Auditor
Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
24/7 Service Desk Sharing Economics Network Consulting
Virtual Helpdesk Economics Support and Setup
Progent's Help Desk outsourcing and co-sourcing services help organizations to save money and enhance productivity.
Amazon MWS Engineer
Amazon Marketplace Web Service Design
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Support Services SQL Server 2017 Disaster Recovery
SQL Server 2017 Data Mining Technical Support
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from on-demand architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Windows Server 2012 R2 Hyper-V Professional
Hyper-V 3.0 Virtual IT Consultant
Progent's network consultants can assist you to analyze the possible advantages of Hyper-V-based virtualization for your business, perform pilot installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for optimal operation with virtual server technology, help you in moving to Windows Server 2008 and setting up Hyper-V, educate your network management staff to monitor and administer Hyper-V, offer world-class consulting support for improving the protection of your virtual machines, establish and test disaster recovery processes that maximize system uptime, and deliver ongoing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk outsourcing.
Cisco VoIP Phones and CUCM Integration
Integration Services 8800 Series IP Phone
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, previously branded CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
.NET Blazor Development
.NET macOS Developer
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET apps quickly and at low cost.
Juniper SA6500 SSL VPN Network Security Auditor
Juniper SA Series SSL VPN Testing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
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Les Kent has a 35-year history of effective network integration, corporate administration, sales, and operations. He has demonstrated a knack for creating elegant information technology solutions during his time as as a network designer, programmer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major enterprises.
Dharma ransomware recovery Consultant
Ryuk ransomware cleanup Consulting
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
After Hours County Government Cisco Engineer
County Government Exchange Professional
Progent has extensive experience providing a full-spectrum of online network support and urgent repair services to local governments and schools throughout the United States. Progent is one of the pioneers in delivering advanced remote network support and has delivered IT support to organizations in every state. Remote support eliminates travel costs and resolves issues more quickly than on-premises support.
Consultant Services Virtualization
Server Consolidation Network Consultant
By using virtual servers, businesses can operate many virtual servers on one physical server. Virtualization technology enables businesses to enjoy all the benefits of server segmentation, while avoiding the expense that goes with buying extra server hardware. Virtualization is also the critical technology for private clouds, which offer important advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while enhancing data security, system availability, and recoverability. Other important server management options are server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management consultants can help you with all aspects of server virtualization and management to allow your company to contain expenses and save time.
Support and Help SharePoint 2019 Information Rights Management
24-7 SharePoint 2019 Power BI Gateway Network Engineer
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable online and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive intranet system.
Azure and SharePoint integration Services
CISSP Certified Expert Microsoft Azure VPN configuration Contract Programming Firm
Progent can assist companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.
Microsoft Teams dial plans Services
Microsoft Teams and Cisco Unified Communications Consultancy
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Exchange 2013 Project Planning Consulting
Exchange 2013 Active Directory Setup and Support
Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements favorably impact key facets of IT like manageability, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
Intrusion Protection Systems Security Consultant
Firewall Security Network Security Auditing
Progent provides businesses of any size professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security vendors such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you create a detailed security plan and choose appropriate products from a variety of suppliers to achieve your security objectives while staying within your spending limits.
Work from Home Endpoint Management Support Outsourcing
Teleworker Endpoint Management Support and Setup
Progent can help small and medium-size organizations to configure unified endpoint management and monitoring platforms for administering endpoints operated by work-from-home employees.
Microsoft Certified Expert Microsoft 365 and iPhones Computer Consulting
Hybrid Microsoft 365 integration Online Troubleshooting
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
network evaluation Lab Consultant
Capacity Planning Test Lab Specialist
The Progent Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, developing cost-effective migration procedures, assessing and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for new technologies. For Progent clients without sufficient in-house resources to configure effective pilot systems, the lab cuts capital costs and technical risk while keeping vital IT initiatives on schedule.
Palo Alto Networks User-ID Network Security Auditor
Palo Alto Networks PA-3400 Series Firewalls Consultant
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a modern security environment that spans your on-premises and cloud resources and protects any user anywhere with any device.
Microsoft Dynamics 365 Business Central Consultant
Top Dynamics Business Central Consultant
Progent can provide remote and onsite installation, migration, programming, training for Dynamics Business Central/Navision.
Windows 10 Trusted Boot Consultants
Best Windows 10 Upgrade Engineer
Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, automated deployment and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing consulting support.
Cisco Certified CCIE Consultant Services
24x7x365 Cisco Switch Small Business IT Consulting Firm
Progent's Cisco-certified CCIE network consultants can assist you to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software expertise.
Auditor Horizon3.ai NodeZero Threat Assessment
Security Team Horizon3.ai NodeZero Threat Assessment
Progent's certified security experts can run NodeZero-powered penetration tests to make sure your security defense tools and policies are correctly set up and effective.
Exchange 2019 and Outlook Consultant Services
Exchange 2019 Compliance IT Consultant
Progent can help your organization in any phase of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Technical Support Services SCDPM 2012 Planning
SCDPM 2012 and Azure Consulting
Progent's Microsoft-certified consultants offer remote or in-person support to help companies of any size to plan, implement, manage, and repair a backup system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of SCDPM or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent can provide occasional help for fixing particularly stubborn issues, or comprehensive project management support. Progent can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Consult School District Exchange
Cisco Certified Experts School District Cisco Specialists
Progent has extensive experience providing a broad range of remote network consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the industry's pioneers in delivering advanced online network consulting and has provided IT solutions to clients in every state. Online support saves travel costs and resolves problems faster than onsite service calls.
Dharma ransomware hot line Specialist
Consultants Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Postini Consultant
Anti-Virus Technology Consulting
E-Mail Guard from Postini provides constantly upgraded spam and virus filtering, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your business is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Management technology via Progent's E-Mail Guard anti-spam and anti-virus service program. Progent's expert email security consultants can help you devise an email safety strategy that incorporates antispam and anti-virus products and policies.
Consulting Microsoft Exchange 2003
Microsoft Exchange Consultant
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2003 migration strategy that avoids productivity disruption, simplifies ongoing service requirements, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Exchange 2003 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Catalyst 802.11ax AP Migration IT Services
CCIE Expert Certified Catalyst 9120AX Access Point Integration
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 AP experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
DotNET Framework Design
DotNET Web Application Design Firm
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or modernize .NET applications quickly and affordably.
Online Support Malware Forensics
Signature-based Virus Protection Online Technical Support
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning tools by SentinelOne to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based AV tools. ProSight ASM safeguards local and cloud resources and offers a single platform to manage the entire malware attack progression including protection, detection, containment, cleanup, and forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against new attacks.
Award Winning Freelance Jobs Cisco Certified
Virtual Office Job Recruit Network Consultant
Progent is looking for a range of full-time employees such as motivated MCSEs; network experts with Cisco CCNP or CCIE certification; and specialists in advanced system architecture with experience in mobile access, wireless integration, high-availability environments, disaster recovery planning, data preservation, and virtual servers. We are also looking for desktop support technicians, off-site troubleshooting specialists, and CISSP or CISM accredited security consultants. We are also looking for veteran managers able to operate effectively in our high-growth, virtual office model. Progent contracts freelance consultants who have specialized expertise and working background in important information technology topics beyond our main service concentration. Progent's Experts Team hires independent consultants who offer consulting and programming support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth expertise with popular operating systems such as Linux, Apple OS, or Solaris, or offer world-class help in technologies such as telecommunications, web design, Electronic Data Interchange, web commerce, or database management. Independent contractors premier by Progent coordinate with Progent's staff consultants to deliver end-to-end solutions for small business networks.
VPN Routers Consultants
3800 Router Computer Consultant
Cisco has designed a full product line of routers including routers designed to provide the security, bandwidth, and availability demanded by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Hybrid Microsoft 365 solutions Network Consultants
IT Consultants Microsoft 365 and iPhones
Microsoft supports transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on time and within budget.
Windows 2003 Remote Technical Support
Consulting Windows Server 2003
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also help you with planning, deploying, managing and supporting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Top Microsoft SQL Server 2012 Online Support Services
Microsoft Certified SQL Server 2012 Consulting
Progent can provide the support of certified consultants as well as seasoned software programmers, database administrators, project management experts, Cisco-certified network architects, business continuity specialists, and security consultants to assist your business to assess the potential advantages of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Support Services Windows Server 2019 Windows Admin Center
MCSE Expert Certified Windows Server 2019 High Availability On-site Support
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
