Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most popular products for achieving anytime-anywhere connectivity to email, calendars, web programs, and other vital business information. Progent offers London, United Kingdom businesses the expertise of BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a more popular smartphone solution.

As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has become more difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small businesses frequently resort to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the need for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's proven online support model, gives small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their business information system.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.

London Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the greater London metro area.

Onsite IT Consulting
Progent locations in London Metro

City Address Phone Link
London 57 Rathbone Pl, Holden House
London, W1T 1JU
United Kingdom
+44 20 3868 2554 London Network Support Services


Consulting Help for BlackBerry BES Server
Research in Motion's high-end platform for managing large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted during wireless transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide selection of vital administrative jobs that span from smartphone setup and updates to wireless security and fault tolerance.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control client configurations with BES Server's extensive selection of policies

Progent's BlackBerry-premier engineers can also help your company to use BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability infrastructure based on VMware
  • Deploy BlackBerry devices wirelessly
  • Establish custom management roles
  • Monitor and report on the integrity of your BlackBerry solution

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to use management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements assessment, solution architecture, roll-out planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry expert can help your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Consultant
To get in touch with Progent about consulting support for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.



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    Cisco's Meraki MS line of switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting to help your company to design and implement an efficient network architecture that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to maintain compliance, create and test a disaster recovery strategy, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a cohesive networking solution.

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    Microsoft Exchange Server Troubleshooting

    Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting messaging solutions for clients in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email system offers protection, fault tolerance, easy connectivity for off-site and mobile users, time-saving management tools, and productive integration with telecommunications. Progent offers expertise and support services for Exchange 2016, Exchange 2013, Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003, and Exchange 2K. Progent can also assist small or mid-size businesses to upgrade to Exchange 2016 Server or Microsoft Exchange 2013.

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  • Small Business IT Consulting Companies Progent Start-Up Company Progent Startup Business Systems Support
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  • SQL Server 2016 OLTP Information Technology Consulting
    SQL Server 2016 Stretch Database Network Consulting

    Microsoft SQL Server 2016 offers significant improvements in speed, scale, security and compliance, availability, BOYD support, and built-in BI. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and on-premises support to help organizations of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.

  • Support and Help Cisco Firepower 2000 Series Firewalls 24-7 ASA Firepower Professionals
  • Support and Integration Automatic Topology Diagrams Computer Consultants ProSight Remote Infrastructure Management

  • Microsoft Certified Partner Setup and Support Dynamics GP/Great Plains Features
    Dynamics GP Power BI Support

    important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you license just the components you need, a standardized foundation based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, advanced reporting capabilities that permit you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the ability to integrate information from almost any database or workstation application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it easy to develop custom applications. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP, and can offer experienced GP/Great Plains consultants to show you how to turn the powerful features of Dynamics GP/Great Plains business accounting software into a productive business management solution.

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    Windows and UNIX Consultant

    If your business network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to integrate your computers into a unified network that allows all your OS platforms to coexist for simple management, seamless information exchange, high dependability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows integration assistance services include IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Help Desk outsourcing.

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  • Systems Management Server 2003 Support and Setup Configuration Microsoft SMS
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  • 24x7 Information Technology Consulting WLAN
    Wireless Network Support and Integration

    Progentís Wireless Consulting Services offer a fast, economical way for businesses of any size to integrate, manage and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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  • Urgent Amazon EC2 security Programming Amazon AWS hybrid cloud integration Reporting
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  • Urgent Remote Technical Support wireless IP phones and Cisco Unified Communications Manager Wi-Fi VoIP phone integration Online Support
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  • Windows Server 2012 R2 Hyper-V Virtual Switch Consultant Windows Server 2012 R2 Server Manager Support and Help

  • Small Office Remote Troubleshooting
    24/7 Small Company Network Consultant

    If you have a small business network with 10 to 50 network users, Progent's network outsourcing services save your company from over-reliance on an individual independent consultant while giving you cost-effective and reliable access to enterprise-class network support. By providing IT consulting help when you require it, offering advanced expertise for critical applications, delivering unique services such as 24x7 network monitoring, and billing only for services you receive, Progent offers you an economical solution for optimizing the productivity of your small office network. Progent is the smart way for small businesses to create and maintain a reliable and safe information network and to have quick access to the skilled help typically available only to enterprises who can afford a large internal IT group.

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  • Windows Server 2012R2 Virtual Fibre Channel Engineer Computer Consulting Windows Server 2012R2
  • Windows Server 2019 Storage Spaces Direct Consultant Engineer Windows Server 2019 Windows Admin Center
  • Windows and Solaris Network Consultant Windows, UNIX, Solaris Consultant
  • Windows, Linux, UNIX, Solaris Integration Services Linux with Windows Consulting Services

  • Flex Series Wireless Controller Outsourcing
    Wave 2 wireless controller Support and Integration

    Cisco's {Catalyst Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and management of wireless APs, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and strengthening security by identifying threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.

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