Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most popular products for achieving anytime-anywhere connectivity to email, calendars, web programs, and other vital business information. Progent offers London, United Kingdom businesses the expertise of BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a more popular smartphone solution.
As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has become more difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small businesses frequently resort to outside consulting firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the need for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's proven online support model, gives small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their business information system.
Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.
London Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the greater London metro area.
Progent locations in London Metro
Consulting Help for BlackBerry BES Server
Research in Motion's high-end platform for managing large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted during wireless transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide selection of vital administrative jobs that span from smartphone setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to perform basic jobs such as:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control client configurations with BES Server's extensive selection of policies
Progent's BlackBerry-premier engineers can also help your company to use BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Set up and manage BlackBerry's high-availability infrastructure based on VMware
- Deploy BlackBerry devices wirelessly
- Establish custom management roles
- Monitor and report on the integrity of your BlackBerry solution
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified consultants can also show you how to use management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements assessment, solution architecture, roll-out planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.
To maximize network protection, Progent's BlackBerry expert can help your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent for Help from a BlackBerry-Certified Consultant
To get in touch with Progent about consulting support for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.