Fast Online Help for Londrina Paraná IT Networks
For companies located in Londrina Paraná, Progent provides online technical support for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have provided online troubleshooting to companies in all 50 states in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to help with complex infrastructure issues, plus the assistance of CISSP-certified security experts to handle high-level security architecture and diagnostic issues.
Progent's remote technical support experts provide excellent value because they have the real-world background and are equipped with the sophisticated technology needed to resolve the majority of network issues rapidly. Efficient support lowers direct expenses since service calls require fewer chargeable minutes. Remote help also avoids the expense of dispatching an engineer to your location. Your organization benefits additionally in indirect costs by reducing or eliminating network outages and associated losses stemming from business disruption, upset customers and vendors, unproductive employees, and de-focused executives. Progent's extensive online technical support expertise is particularly valuable for businesses that depend on public clouds for critical infrastructure or applications like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be useful.
Progent's pricing policy for remote support is structured to stretch your network support dollar. Progent bills per minute for telephone-based consulting, so you are billed only for the services that you receive. Unlike many online support companies, Progent imposes no service activation fee or minimum fees. Progent's per-minute billing unit and clean model for billing eliminate scenarios where quick fixes somehow turn into large bills. Progent's skill at disposing of problems efficiently means your business spends less money.
Progent's Remote Consulting and Technical Support Services
Over the years, Progent has refined a set of optimized tools and field-proven methodologies that permit the highest level of effectiveness for remote technical support and repair for information systems of all sizes. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity permits the experts of Progent's online support team to access your network without compromising network security.
Progent's advanced customer support reporting system includes extensive histories for the service that Progent's clients have received. Progent's staff engineers have access to the records of all help delivered to every client by any engineer. This database of issues and resolutions is stored as a quickly retrievable internal database that allows Progent's remote support professionals to communicate their knowledge company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's advanced certifications and close associations with major vendors such as Cisco and Microsoft make available additional massive technical databases and allow quick response from manufacturers' internal engineering staff with the result that Progent's remote service specialists can come up with the most efficient solutions quickly.
Remote technical services available from Progent to customers in Londrina Paraná include:
Certified MS Windows Experts
Progent's Microsoft-certified remote service engineers can deliver computer system troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting professionals who can assist you with a wide variety of technology support services including
Microsoft Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid cloud environments, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 maintenance,
MS Exchange 2019 Server deployment,
Microsoft Exchange 2016 Server migration, Exchange 2013 consulting,
Microsoft Exchange 2010 management,
SharePoint 2019 design and deployment, SharePoint 2016 migration and hybrid deployment support, Microsoft Teams planning and integration, Skype for Business planning and deployment support, Microsoft Lync Server 2013 management, and Office Communications Server upgrade,
Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, MS SQL Server 2019 migration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server training,
Microsoft Office Access Application Development,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition offers a wide array of cost-effective desktop consulting and support services to assist your business to deploy, configure, repair, and administer workstations and laptops powered by Windows. Progent's PC desktop consulting services cover areas such as offering Microsoft Windows 10 upgrade assistance as well as System Center 2012 Configuration Manager planning and installation, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Intune consulting to centralize the management of your PCs and web-facing tablets and smartphones.
Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the top accreditation for network professionals, and indicates a person's networking knowledge at the master level. CCIEs can handle even the most complex problems surrounding network planning, installation, administration, security, and problem solving. Cisco qualified CCIEs work on a privileged basis with Cisco's internal support staff in analyzing anomalies with IOS network administration tools and developing workarounds or locating program patches. CCIEs are an exceptional cost-effectiveness because their broad experience allows them to solve problems rapidly. In many instances, less seasoned engineers can wrestle for hours or even days with the same tasks that a Cisco-qualified CCIE can resolve in a few minutes. Progent's Cisco CCIE support experts can connect to your computer system by means of state-of-the-art remote support tools to provide fast, safe, and affordable diagnosis and repair.
Londrina Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Londrina metro area.
Progent locations in Londrina Metro
Progent's Cisco-qualified CCIEs can provide assistance with all of Cisco's industry-leading family of infrastructure devices by offering consulting services such as:
CISSP and ISSAP Certified Network Security Experts
Progent's accredited CISM and CISSP cybersecurity consultants can provide a range of security services to strengthen the defenses of your Microsoft Windows, Apple macOS and OS X, Linux, or UNIX environment against assaults or help your business to recuperate rapidly after a serious penetration. Security solutions available from Progent cover comprehensive network security audits using tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Nikto; fast recovery from malicious assaults; setting up firewalls; establishing secure techniques for off-site and mobile access; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring.
Hybrid Cloud Integration Solutions
Progent offers expert remote consulting services to help organizations of all sizes connect their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid architectures that seamlessly combine local resources along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange,
Azure hybrid cloud design and deployment consulting, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform integration consulting. Progent has more than two decades of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
VMware Site Recovery Manager (SRM) Consulting
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering services rapidly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also supports non-intrusive testing for site recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, configure, test and administer a DR solution based on VMware Site Recovery Manager.
Progent's VMware vSphere and vCloud consultants offer in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and application mobility. Progent also offers world-class VMware NSX expertise from a VCDX-NV certified network architect to help your organization to build a fully virtualized Software Defined Data Center that can be provisioned or migrated in minutes and managed with a high degree of automation regardless of the physical components making up the underlying network infrastructure.
UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux consultants and macOS and OS X specialists offer remote consulting services to cover a broad range of information technologies such as network infrastructure, messaging systems, system and operational security, plus UNIX/Linux and Microsoft Windows integration. For server consolidation and simplified administration in networks that incorporate Linux-based systems and Microsoft Windows, Progent offers VMware consulting and Citrix XenServer support. Progent can also assist with migration from legacy applications to MS Windows or Linux-powered environments. Progent's group-based approach to solving network issues promotes fast escalation, if necessary, to consultants with appropriate expertise to tackle challenging situations. This accelerates repair of urgent problems, reduces network downtime, and lowers service expense.
Progent's UNIX and Linux support engineers can offer urgent online assistance analyzing problems affecting UNIX, Linux, or Solaris systems based on leading derivatives of UNIX such as:
Apple Mac OS X
Berkeley UNIX (BSD)
Silicon Graphics IRIX
Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent provides a family of low-cost, fixed-price services intended to allow small and medium-size organizations to benefit from the same best-of-breed technology deployed by some of the world's top enterprises. Progent's ProSight suite of outsourced network management services addresses all key aspects of modern networking including email content filtering, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure monitoring and management, VM hosting, and network resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the complete threat progression including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to deliver centralized control and world-class security for your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more details, visit Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need critical updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your network running at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT management staff and your Progent consultant so that all looming issues can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to get an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) environment. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security regulations, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and less downtime. Read more about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance consultant. The interview is designed to evaluate your organization's ability either to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient security and backup/recovery system that meets your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.
Additional Support Programs Offered by Progent
Progent offers the skills of world-class online consulting experts for contract information technology projects. Progent's charges for longer-term development or consulting projects are determined according to the qualifications of the consultants required. Progent's experience with these special areas of information technology allows clients to complete major initiatives economically and on schedule. Progent's special remote consulting solutions include:
How Your Londrina Company Can Contact Progent's Remote Service Professionals
Call Center Services
Progent's Help Desk Call Center programs for companies with environments that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk services, shared Helpdesk support services, and Help Desk consulting.
Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all aspects of remote desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent offers service desk support at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle the most problems.
Progent’s Co-managed Help Desk services allow your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the top PSA platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Help Desk team of veteran information technology consultants offers your clients in Londrina Paraná immediate communication with a reliable network service resource with years of experience delivering telephone-based support and online troubleshooting for networks based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's charter is to earn the Help Desk Call Center perception as a significant enabler of business productivity, and Progent's target is to solve and not just track IT problems.
- Business Applications Services: Training, Development, and Integration
Progent's Applications Experts staff can supply phone-based professional consulting expertise and training in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also offers consulting expertise, custom development, and education for familiar Microsoft business applications including Microsoft CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more on Progent's expertise, custom programming, and training services, visit Progent's Applications Experts Group.
- Unified and Streamlined Management of Hybrid Cloud Environments
Microsoft System Center 2016 unifies and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; cohesive integration of multi-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, extend or tune an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.
- Online Hybrid Network Monitoring Support
Progent offers businesses in Londrina Paraná remote hybrid network monitoring and reporting by providing System Center 2016 Operations Manager consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager for your business so your IT maintenance is proactive rather than reactive. By exposing emerging problems before they evolve into downtime, system monitoring can ward off inconvenient and costly network failures. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft environments, or environments based on multiple OS platforms.
To contact Progent about emergency online support with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Nationwide Remote Help, phone 1-800-993-9400, or refer to Contact Progent.
For businesses and startups in Londrina Paraná, Progent's phone-based network support specialists can provide effective and affordable IT help whenever your business requires it. More than a decade of providing remote repair services has earned Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting capability and to fine tune online connectivity tools to fix computer problems rapidly while avoiding the expense and lost productivity associated with in-person service calls.
Even if your Londrina company works with a regular freelance support technician or maintains a full time organization that know how to deal with day-to-day network issues, Progent’s Microsoft and Cisco certified engineers are available to provide an easy and seamless virtual expansion of your local resources in cases when your regular service personnel either lack the availability or the experience to deal with unexpected system emergencies or particularly complex integration problems.
Benefits of Progent's IT Support for Companies in Londrina Paraná
Progent's online IT consulting services allow your Londrina business to have the advantages of on-call, enterprise-level network support without the expense of maintaining a full-time IT organization. Your network will acquire added business value by becoming increasingly reliable, efficient, and secure. Advantages to your business include:
- Convenient virtual extension of your on-site support resources
With most organizations in Londrina Paraná, nearby computer support resources, whether represented by freelance consultants or an internal maintenance staff, can deal with typical network issues. However, IT crises might spring up when your regular support personnel are overstretched or unavailable, and some problems may involve technology that is unfamiliar to your usual support personnel. In these cases, Progent's on-call service professionals provide an easy, fast, and budget-friendly solution to augment your local resources and to transfer valuable information to improve your ability to resolve downstream problems locally.
- Less Dependence on Freelance Consultants
For IT support, smaller offices often depend on individual freelance service providers. Although independent consultants have smaller overhead than big consulting companies and can often charge lower rates, they are sometimes overextended, making it hard to respond rapidly to crisis situations. If an independent consultant is busy with another client, sick, on vacation, or in class, the lack of backup personnel may require your business to wait for assistance during an IT crisis. As your network expands, system unavailability and problems with vital software become more expensive. The money you thought you were saving on an independent can be eaten up quickly by reduced productivity. Progent offers a dependable source of reserve service expertise to insure your network is always available.
- Create a Scalable Foundation for Smooth Growth
Organizations typically start with an IT system implemented on a modest budget. Without a proper infrastructure, slap-dash repairs often get piled on top of an unstable foundation. As a network grows, stability and scalability issues can impede the success of the organization. Such badly designed systems require proper assessment, smart long-term planning, and wide technical knowledge to evolve to a system architecture that can provide the solid foundation to handle vital business requirements and ease future growth.
- Interact with Solution Providers Instead of Product Resellers
Smaller businesses require guidance and technical training to navigate through an ever more complicated maze of product alternatives available for promoting business success and enhancing productivity. They hardly need a network engineer who is trying to resell a specific vendor's technology. IT consulting and product sales can result in a scenario where the proposed
solution is built around a profitable technology instead of the genuine requirements of a business. Progent avoids these conflicts by selling only services instead of products. This enables Progent to match technical consulting with the best needs of clients.
What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, breadth of technical knowledge, refined remote support software, and understanding of corporate IT allow companies to avoid the pitfalls associated with excessive dependence on smaller service firms, independent freelance service providers, or over-stretched in-house IT help.
Progent stands out by offering:
How Does My Business Begin Getting Online Technical Help from Progent?
- Certified Knowledge of Microsoft's Complete Line of Server Platforms
Progent offers world-class support for Microsoft’s leading server products with services such as Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 migration and integration support services, Windows Server 2008 R2 support, Windows 2003 upgrades, MS Exchange Server 2019 deployment, Microsoft Exchange 2016 Server migration, Exchange 2013 configuration, Exchange Server 2010 management, Exchange Server 2007 and Microsoft Exchange 2003 Server migration, plus MS SQL Server 2019 integration expertise, MS SQL Server 2017 planing and migration, SQL Server 2016 integration, SQL Server 2014 support, and Microsoft SQL Server maintenance.
- Value Pricing
Progent's pricing policy is to bill for phone service and on-premises visits per minute. Consequently, you pay only for received support. Progent does not demand a more expensive rate for after-hours or priority service, and inside California or in regions where Progent offers on-premises service, Progent does not charge for travel except for emergency support where on-site time is less than four hours. Also, Progent imposes no initialization fee and asks no retainer for services delivered during normal working hours. Many support organizations demand large minimum payments or charge for every quarter hour or longer. Progent's fine granularity eliminates big invoices for fast repairs so you won't be tempted to allow simple problems to stay unaddressed.
- Information Transfer
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find services where Progent has few competitors. Businesses who utilize familiar independent service providers or who maintain in-house support personnel benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, secure, and productive.
- Remote Server Monitoring with MS System Center Operations Manager
Progent is one of the few IT service companies to offer round-the-clock remote tracking services based on Microsoft System Center Operations Manager. Microsoft Operations Manager allows your network maintenance to be proactive rather than reactive. By uncovering possible issues before they result in downtime, system monitoring can keep your IT network from stressful and expensive availability disruptions.
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, go to Immediate Network Support.