Fast Remote Help for Londrina ParanŠ Networks
Fast Phone Technical Support for Londrina NetworksFor organizations in Londrina ParanŠ, Progent offers remote support for networks based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have provided remote troubleshooting to companies in every state in the United States. (See recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to solve challenging infrastructure problems, as well as the services of CISSP-accredited cybersecurity experts to handle high-level security architecture and troubleshooting jobs.

Progent's online technical support engineers offer excellent value because they possess the real-world background and are equipped with the advanced tools necessary to solve the majority of network issues rapidly. This reduces immediate expenses because service calls accumulate minimal chargeable minutes. Online support also eliminates the expense of dispatching an engineer to your site. Your organization saves additionally with incidental costs by reducing or eliminating network downtime and associated costs due to business disruption, upset customers and vendors, idle workers, and distracted management. Progent's advanced online consulting experience is especially important for organizations that are dependent on public clouds for vital network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises support may not be an alternative.

Progent's pricing model for online help is designed to leverage your IT service dollar. Progent bills on a per-minute basis for telephone-based assistance, so you are billed only for the services that you receive. Unlike typical remote service firms, Progent requires no service activation surcharge or minimum job duration. Progent's one-minute billing unit and simple policy for pricing eliminate scenarios where fast repairs manage to turn into big invoices. Progent's penchant for dealing with technical issues efficiently means you saves money.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has mastered an array of optimized tools and proven methodologies that allow the maximum degree of efficiency for remote consulting and repair for computer networks of all sizes. Progent provides safe VPN support for gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the experts of Progent's online support team to access your computer system remotely without compromising system security.

Progent's proven customer support database system maintains comprehensive documentation of all service that Progent's customers have been provided. Progent's authorized consultants have the benefit of the history of assistance provided to every Progent client by every Progent consultant. This database of anomalies and solutions is stored as a conveniently exploitable proprietary knowledge base that permits Progent's online technical professionals to communicate their experiences company-wide to make sure that the efficiency of Progent's support improves daily. Progent's advanced certifications and working relationships with key technology companies including Cisco and Microsoft open up other vast technical databases and permit priority response from manufacturers' in-house engineering staff so Progent's remote consulting specialists are able to find the best solutions in the least time.

Online technical services offered by Progent to businesses in Londrina ParanŠ include:

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, flat-rate managed services designed to enable small and medium-size organizations to utilize the same cutting-edge technology deployed by some of the industry's top enterprises. The ProSight suite of IT management outsourcing services covers all key facets of information technology such as email protection, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure health monitoring, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the entire malware attack lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital files, applications and VMs that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to deliver centralized control and world-class security for all your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, optimize and debug their networking appliances like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating complex network management activities, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating devices that require important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that all potential issues can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Powered by some of the top remote monitoring and management platforms available, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) environment. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with data security regulations, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. See more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The interview is designed to help assess your company's ability either to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information about your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup environment that aligns with your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent offers the services of world-class online consulting professionals for special IT programs. Billing charges for ongoing consulting tasks are determined based on the level of expertise of the consultants involved. Progent's background in these special areas of computer technology allows customers to complete major projects within budget and on time. Progent's project-based remote engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center programs for organizations with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Call Center services, shared Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that manages all aspects of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most problems.

    Progentís shared Help Desk services allow your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progentís Help Desk sharing service is a collaborative support solution based on the leading professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.

    Progent's Call Center team of seasoned information technology professionals gives your clients in Londrina ParanŠ quick contact with an effective support group with substantial experience delivering telephone-based help and remote diagnostics for computer environments powered by Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's concentration is to give the Call Center recognition as a crucial driver of business success, and Progent's goal is to solve and not simply document technical issues.

  • Applications Support: Education, Customization, and Integration
    Progent's Applications Experts staff offers online professional consulting expertise and education in special business application fields such as Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also offers consulting expertise, custom programming, and training for Microsoft business applications including Microsoft CRM, MS Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's expertise, programming, and training services, visit Progent's Applications Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the administration of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10 clients; seamless management of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver businesses in Londrina ParanŠ online hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager expertise and System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM to suit your business so that your computer support is proactive rather than reactive. By exposing potential trouble spots before they evolve into downtime, proactive monitoring can avoid inconvenient and costly network crises. Progent can also deploy system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft environments, or environments based on multiple platforms.
How Your Londrina Company Can Contact Progent's Remote Support Professionals
To contact Progent about urgent remote help with Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Phone-Based Support, call 1-800-993-9400, or refer to Contact Progent. For businesses and startups in Londrina ParanŠ, Progent's phone-based computer support engineers can deliver professional and cost-effective IT support the instant your business requires it. More than 15 years of delivering online technical assistance has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire high-end troubleshooting skills and to refine remote connectivity tools to repair IT problems rapidly while avoiding the expense and lost productivity associated with on-premises support visits.

Even if your Londrina office deals with a local independent consultant or maintains a full time IT staff that can deal with common computer problems, Progentís Microsoft and Cisco certified consultants can still provide an easy and transparent remote extension of your on-site resources for situations when your regular IT support personnel either lack the bandwidth or the knowledge to resolve sudden system crises or especially challenging integration projects.

Advantages of Progent's IT Support for Offices in Londrina ParanŠ
Progent's online support services allow your Londrina organization to experience the advantages of immediate, world-class IT support without the cost of maintaining an in-house IT staff. Your network will acquire added business value by becoming increasingly available, efficient, and protected. Advantages to your company include:

  • Convenient virtual expansion of your local support resources
    For most companies in Londrina ParanŠ, nearby computer service resources, whether represented by freelance consultants or an internal maintenance staff, can deal with typical network problems. However, major troubles sometimes occur when local support personnel are overstretched or absent, and some trouble may involve IT products that is unfamiliar to your onsite service personnel. In these situations, Progent's online support professionals offer an easy, quick, and affordable way to augment your regular resources and to pass on useful knowledge to increase your ability to deal with future problems in-house.

  • Less Dependence on Freelance Service Providers
    For network maintenance, smaller offices commonly depend on individual freelance consultants. Although freelance service people carry less overhead than big support firms and can often charge lower rates, they are often overextended, making it hard to respond rapidly to crisis situations. If a freelance service provider is occupied with another customer, sick, on a trip, or in training, the absence of fallback personnel may force your company to go without assistance during an IT crisis. As your company expands, network unavailability and problems with vital applications become more costly. The budget you thought you were conserving on a freelancer can be consumed quickly by reduced productivity. Progent offers a dependable source of reserve service expertise to insure your network remains available.

  • Create a Solid Basis for Seamless Expansion
    Organizations typically begin with an IT system created on a modest budget. Without a scalable infrastructure, slap-dash fixes can get piled onto a shaky foundation. When a network grows, stability and expandability problems can hinder the success of the organization. Such badly designed systems need proper analysis, smart long-term planning, and extensive technical expertise to upgrade to a system architecture able to provide the solid foundation to meet vital business demands and facilitate downstream growth.

  • Work with Problem Solvers Instead of Technology Resellers
    Smaller companies require advice and technical training to negotiate an increasingly complicated array of product options available for promoting business success and improving efficiency. These companies do not need a network consultant who is attempting to earn a commission on a certain vendor's technology. Network consulting and product sales can lead to a scenario where the recommended solution is designed around a predetermined technology instead of the true requirements of a business. Progent avoids these conflicts of interest by selling only services instead of products. This allows Progent to align technical expertise with the real interests of clients.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, depth of IT background, refined support software, and familiarity with corporate IT enable businesses to avoid the pitfalls of excessive reliance on smaller service organizations, independent freelance service providers, or over-stretched in-house resources.

Progent stands out by offering:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional background, in the trenches of network service, performing a wide range of technical tasks for an extensive array of clients. Each Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices training that Progent instills in its consulting personnel. This ensures that you get not just world-class technical capability, but also a consultant with field-tested methods for using computer knowledge to solve real-world network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for remote service and on-site visits by the minute. Consequently, you owe only for received services. Progent does not impose a higher rate for off-hours or urgent support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no startup charge and requires no monthly commitment for services provided during normal working hours. Many support organizations demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with large bills for quick repairs so you will not be forced to permit minor problems to stay unaddressed.

  • Full Records of Delivered Services
    Progent has created a sophisticated service reporting system that records and organizes complete documentation for all billed support activities. Unlike many freelance consultants or small service firms who offer minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation transmitted by every consultant to every client. The discipline of documenting and archiving service activity allows more effective service and eliminates a variety of common misfortunes such as when a support client is effectively held captive to a consultant who refuses to release vital service information.

  • 24x7 Network Monitoring with MS System Center Operations Manager
    Progent is one of the few consulting firms to offer 24x7 remote monitoring services based on MS Operations Manager. MS Operations Manager causes your computer support to be anticipatory rather than reactive. By anticipating possible issues before they cause downtime, system monitoring can keep your IT network from stressful and expensive service losses.
How Does My Business Begin Receiving Remote Network Support from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.



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    NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for legal workflows. Progent offers remote access to NetDocuments experts to help legal departments and law firms to design, configure, manage, tune, or debug a document management system solution based on NetDocuments.

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    Progent offers small and mid-size businesses professional support for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security companies including Check Point Software, Juniper, and Symantec. Progent can help you design a detailed security plan and choose appropriate technologies from a variety of suppliers to support your security goals while sticking within your budget limits.

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    24/7 Telepresence Outsourcing

    Progent offers the expertise of a senior specialist with years of experience configuring, managing, and upgrading telepresence systems from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network management group, your Internet Service Provider, and your video conferencing technology supplier to help your organization increase the business value of your telepresence solution.

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    Progentís wireless engineers can help small businesses design, choose, test, deploy and support protected building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of protection that matches or exceeds wired interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you select and install the wireless connectivity solutions that match your company needs.

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    Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help you to plan and deploy a DR/BC system based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.

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    Exchange 2003 Server Upgrade Online Support

    Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, simplifies ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Exchange 2003 Server that are in keeping with your business needs.

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    Infor SyteLine CloudSuite Process Improvement Engineers

    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over 25 years of background assisting manufacturing and service companies to simplify complicated supply chains and streamline critical business processes to bring products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, training, and DBA services.

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    ISSAP Compliance Auditor

    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous testing and extensive experience with network security design. ISSAP security experts possess comprehensive knowledge of access control systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can help your company with all aspects of secure network architecture.

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    Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in important areas such as secure multitenancy, agile infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your company to benefit from Hyper-V to deploy and manage virtual servers to reduce network expenses and enhance availability.

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    For small businesses considering Progent's network support outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.

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    Progentís Microsoft certified consultants can offer small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid creation of enterprise-class business applications that can give your company a competitive advantage. SQL Server provides core support for XML and can query over the Internet and outside the firewall. In addition to providing expertise, maintenance and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.

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    Windows 2003 On-site Technical Support

    The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with planning, deploying, administering and supporting sophisticated information technology applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Windows NT.

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    Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.

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    In addition to offering access to Microsoft Dynamics GP specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training classes tailored to meet your particular needs. Progent's consultants also can help you integrate and support a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.

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    Progent's Microsoft Certified professionals can provide expert consulting for major deployments of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange rollouts or updates and can provide local technicians to assist large companies with installations of Exchange Server in the or any area served by Progent's engineers.

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    ASA and PIX Firewalls Remote Support

    Progentís experienced Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small and home offices to scalable enterprise-grade products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and excellent reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating possible OS-specific security holes.

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    Progent's Cisco certified networking consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Office and Office 365 experts can help companies of any size to integrate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that provides quick return on investment and enables improved business results. Progent can help you to interface Office or Office 365 applications with one another and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to resolve compatibility issues between different versions of Microsoft Office desktop and offers live online training to individuals or groups.

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    Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and maintaining messaging solutions for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email system offers security, fault tolerance, easy connectivity for remote and mobile users, efficient administrative utilities, and productive integration with telephony. Progent offers expertise and integration services for Exchange 2016, Exchange 2013, Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also assist small or mid-size companies to upgrade to Microsoft Exchange 2016 or MS Exchange 2013 Server.

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    Nagios and MRTG are useful, license-free monitoring utilities that run on the Linux OS and can be deployed to analyze UNIX/Linux networks, MS Windows systems, or mixed-platform environments in which Linux and Windows run side by side. Nagios lets system managers to monitor network services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the bandwidth in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's network monitoring engineers can show you how to use both these utilities to streamline and repair your computer network.

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