Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular products for achieving location-independent access to messaging, calendars, web-based programs, and other vital business information. Progent can provide Long Beach, California businesses the expertise of BlackBerry-premier experts who can assist businesses to manage existing BlackBerry deployments or transition smoothly to a current mobile solution.
As the sophistication of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, effective integration and support of RIM BlackBerry solutions has become more difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses frequently resort to external support firms who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small companies a budget-friendly alternative for incorporating BlackBerry technology productively into their information network.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to track and support BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.
Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
||468 N Camden Dr
Beverly Hills, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
|Sales Phone: 949-447-5557
Link: Irvine Network Support Services
||3780 Kilroy Airport Way
Long Beach, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
||355 S Grand Ave
Los Angeles, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
||1500 Rosecrans Ave
Manhattan Beach, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||27201 Puerta Real
Mission Viejo, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
||2425 Olympic Blvd
Santa Monica, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
||15260 Ventura Blvd
Sherman Oaks, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
Technical Support for BlackBerry BES Server
RIM's high-end platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, Lotus, or Groupwise clients to transmit and receive emails that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide variety of crucial management tasks that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry Enterprise Server to do basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Update BlackBerry device firmware remotely
- Control user and group configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier consultants can also assist you to use BlackBerry BES Server to perform key tasks not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Install and manage BES Server's fault-tolerant architecture based on virtual servers
- Install BlackBerry smartphones remotely
- Set custom management roles
- Automatically track and analyze the overall health of your solution
Expert RIM BlackBerry Technical Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible by phone to deliver expert assistance to businesses in the Long Beach region or anywhere in the state of California. Progent's seasoned online consulting experts have helped IT organizations solve computer issues and cut support expenses in every state in the country and established a large following of loyal customers. (See Progent's customer testimonials.)
Progent can provide online help for a broad array of technologies associated with RIM BlackBerry products including wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can in addition help you to troubleshoot a wide range of problems concerning synchronization, device recognition, email consistency, web browsing, mobile connections, Instant Messaging, PC software installation, and Desktop Redirector.
As a top innovator in providing countrywide remote support for small business networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support costs low and, by handling issues promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and help you to define and install appropriate security configurations.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified consultant has expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and delete BlackBerry device clients on Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements analysis, solution design, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration approach and physical components match your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about options for software versions, server hardware and mass storage, network design, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can assist your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.