Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless PDAs were once among the most popular products for maintaining mobile access to messaging, calendars, web-based applications, and other critical business data. Progent can provide Long Beach, California businesses support from BlackBerry-certified experts who can help organizations to manage their BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small businesses often turn to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's proven online support model, provides small businesses an economical alternative for incorporating RIM BlackBerry products seamlessly into their business information network.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to track and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services


Technical Support Services for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and support of BlackBerry smartphones, providing a single platform for handling key tasks such as smartphone installation, upgrades, and deactivation and providing a solid foundation for data protection and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange Server, Groupwise, or Domino email platforms and BlackBerry users and supports wireless synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BlackBerry Enterprise Server offers a variety of data protection capabilities beginning with advanced encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great versatility in adjusting levels of protection to meet the special requirements of your network. Progent's BlackBerry authorized consultants can assist your company to choose advanced security features and activate them wirelessly. Examples of these over-the-air selectable security features include:

  • Disable a BlackBerry smartphone
  • Wipe information from a misplaced or stolen BlackBerry device
  • Disable Bluetooth
  • Enable internal defenses against malware

BlackBerry BES Server also offers flexibility in determining how to prevent mobile users from installing or executing unsecure or prohibited programs. Progent can help you to choose blocking techniques such as:

  • Specify precisely what applications are permitted on the device
  • Block third-party software from allocating non-volatile storage on the device
  • Select what resources third-party applications can use on the device
  • Limit the kinds of access external software running on the device can initialize
  • Prevent all external applications from being installed or run on the BlackBerry device

Progent's Remote BlackBerry-premier Support is Quick and Affordable
For companies in Long Beach, California who need quick and affordable help from a certified RIM BlackBerry consultant, Progent delivers effective online assistance from a veteran support team who have delivered network solutions to companies in every state in the United States. (See Progent's customer testimonials.)

Remote support eliminates travel costs and enables specialists to resolve problems rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry technologies and offer expert support in areas including resolving synchronization issues, setting up BlackBerry BES Server, and creating a protected, high-availability network infrastructure for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs analysis, system architecture, deployment strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and equipment meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Assistance from a BlackBerry-Qualified Expert
If you wish to contact Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.



An index of content::

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    Progent offers special network security packages designed to provide larger institutions an objective and comprehensive network security audit from a team of premier security consultants. All Progent's network security assessment bundles feature a collection of services like network scans from inside and from beyond your company firewall, professional analysis of scan results by certified security consultants, creation of a report documenting the findings, plus a live concise executive summary and an in-depth interactive outbrief for in-house network administrators.

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    Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This allows you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on schedule and on budget.

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    Progent's UNIX platform support services provide small and mid-size companies and software developers help with managing and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience provides you with a convenient single consulting firm to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining Windows with popular versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Cisco's Meraki MS family of switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified consultants offer affordable remote consulting to assist you to plan and deploy an efficient network architecture that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain compliance, create and validate a disaster recovery strategy, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a unified networking infrastructure.

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    Progent's Microsoft-certified consultants can assist your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business needs. Also, Progent can assist you to build an infrastructure that fully supports SCCM 2012 by delivering expertise with related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.

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    Progent's veteran team of network consultants and application experts have years of experience providing online and on-premises assistance for businesses of any size who want to integrate Android phones and tablets into their information networks so that users can be productive from virtually anywhere. Progent has the range of skills to solve technical issues that span multiple vendors and that represent a combination of legacy and current information technology. Progent offers affordable online consulting to assist you with any stage of designing, deploying, managing and maintaining your BYOD environment. Progent can deliver occasional support to assist you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to help you complete major IT initiatives on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide support for all major operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and operate Android phones and tablets securely and productively.

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    Progent can deliver a variety of economical remote and on-premises consulting services to assist you to install, manage, and debug desktops and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.

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    Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized control and comprehensive security for your email traffic. The powerful structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.

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    Progent offers cost-effective online consulting to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.

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    Lync 2013, renamed Skype for Business, allows businesses of any size to create a manageable and protected communications environment that supports a BYOD computing style with instant messaging (IM), real-time presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN calling across a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and network integrators can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your IT team and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.

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    Progent has been providing SharePoint support since the initial product was released over a a dozen years, and Progent has the scope of technical know-how to assist organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide whether an in-house, Cloud-based or hybrid deployment is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management support or can help in individual tasks associated with your SharePoint 2013 deployment.

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    Even if your company has a minimal computer services group and a modest IT budget, your information network can still have the same high availability and responsiveness that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent system management products for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.

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