Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were once among the most successful solutions for maintaining mobile access to email, calendars, web applications, and other vital business data. Progent offers Long Beach, California companies support from BlackBerry-certified professionals who can help organizations to manage their BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small company networks has expanded, and as the need for world-class protection, dependability, and recoverability has become the standard for businesses of any size, effective integration and support of BlackBerry solutions has become more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations frequently turn to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the need for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's proven online service delivery model, provides small companies an affordable solution for incorporating BlackBerry products productively into their information system.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management tools to help you monitor and control BlackBerry devices across your company, define security policies that are right for your business, customize mobile software, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Bervely Hills, CA 90210
424-354-0123 Beverly Hills Network Support Services
Chatsworth 21550 Oxnard Street, 3rd Floor
Woodland Hills, CA 91367
818-707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
310-421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
818-666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
661-483-2111 Valencia Network Support Services


Technical Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing big groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange, Domino, or Groupwise users to send and receive messages that are encrypted during transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide selection of critical administrative jobs that span from BlackBerry deployment and upgrades to wireless security and fault tolerance.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified consultants can help you use RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry device software remotely
  • Manage user and group settings with BES Server's extensive library of policies

Progent's BlackBerry-premier engineers can also help you to use BlackBerry Enterprise Server to implement key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Configure and support BlackBerry's fault-tolerant infrastructure using virtualization
  • Deploy BlackBerry smartphones remotely
  • Set specialized administration roles
  • Monitor and analyze the integrity of your BlackBerry solution

Expert RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are available online to provide expert assistance to businesses in the Long Beach area or throughout the state of California. Progent's seasoned online consulting experts have helped businesses resolve network issues and reduce IT service expenses in every state in the United States and built a large base of satisfied customers. (See Progent's customer testimonials.)

Progent can provide remote consulting support for a wide selection of issues associated with RIM BlackBerry software and devices including synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and improving wireless security. Important BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs assessment, system architecture, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to decide which management model and equipment meet your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software versions, server hardware and storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can help your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run company-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and IM, install access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
To ask Progent about professional expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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    Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes network disruption, reduces ongoing service requirements, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.

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    Network Support Consultants Cisco Architecture

    Progent's Cisco-certified CCIE network experts can assist your business to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.

  • Setup and Support SQL Server 2014 Backup Encryption SQL Server Management Studio Computer Consulting
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  • Consulting Services Windows Server 2012R2 Hyper-V
    Microsoft Windows Server 2012 R2 Integration

    Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management team, develop an enterprise-wide security plan, streamline IT management, assist with application development, and build and test a DR/BC plan.

  • Solaris Consultant Solaris Security Firms
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  • SBS 2003 Troubleshooting
    Largest Microsoft Small Business Server 2011 Network Consultant

    Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The integration demands of the Microsoft .NET components included with Small Business Server calls for an IT expert with real-world background and extensive knowledge in planning and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, managing, and servicing IT solutions based on the Microsoft SBS line of servers and applications.

  • UNIX Upgrade Help Upgrade Consultant UNIX
  • Long Beach, CA Largest BlackBerry BES Server Security Consultant
  • Urgent 2900 Router Troubleshooting After Hours Setup and Support Branch Routers

  • Microsoft Exchange Support
    Microsoft Exchange Upgrade On-site Support

    Years of background with Microsoft's email products has made Progent one of the most qualified IT consulting firms in California for configuring messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small businesses derive the full benefits of Microsoft Exchange Server under typical situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 Email system, and outsourcing your Exchange Server management.

  • Urgent Exchange 2013 In-Place Hold Specialists Exchange 2013 Project Planning Online Support
  • Urgent SharePoint Remote Support Computer Consultant Office SharePoint Server 2010

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    IT Consultant Intune and Windows 10

    Progent's Intune consultants can help you to understand the strategic value of adopting Intune for administering your mobile devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help you to define security and compliance policies, plan and deploy pilot systems to confirm the benefits of Intune for your environment, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune solution.

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  • Network Consultants Data Protection Manager 2016 RCT
    Microsoft Certified Expert DPM 2016 IT Services

    System Center 2016 Data Protection Manager offers automatic backup and simplified restore capabilities for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for critical workloads such as SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V and VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to plan, deploy, manage, and troubleshoot a multi-site backup/recovery system powered by Data Protection Manager 2016. Progent can help you to upgrade from a previous release of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide occasional guidance to help you through challenging issues or provide comprehensive project management or co-management support to help you complete your Data Protection Manager 2016 initiative on time and within your budget.

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  • Windows, UNIX, Solaris Online Troubleshooting Consulting UNIX with Windows

  • Services CISM Certified Security Management
    Best CISM Certified Auditor

    Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and worldwide standards of skill that IT security professionals are expected to master. It provides executive management the confidence that consultants who have earned their CISM credential have the experience and capability to deliver efficient security management and support services.


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