Immediate Remote Troubleshooting for Long Beach California Information Networks
Fast Remote Technical Support for Long Beach NetworksFor organizations located in Long Beach California, Progent offers online help for information systems based on Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have provided remote troubleshooting to companies in every state in the U.S. (See testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to solve complex infrastructure problems, plus the services of CISA and CISSP-certified security experts to help with high-level security design and diagnostic issues.

Progent's remote support engineers provide exceptional value due to the fact that they have the real-world experience and are equipped with the advanced technology required to resolve the majority of information system problems quickly. This reduces direct costs because solutions use up fewer chargeable consulting minutes. Remote support also eliminates the expense of sending an engineer to your location. Your organization saves additionally in indirect expenses by minimizing or avoiding system outages and associated costs resulting from business discontinuity, disgruntled customers and vendors, unproductive employees, and distracted management. Progent's advanced online consulting experience is especially valuable for organizations that rely on public clouds for vital infrastructure or software like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an alternative.

Progent's pricing policy for online support is structured to stretch your network support investment. Progent charges by the minute for phone consulting, so you are invoiced only for the services that you actually get. Unlike typical remote service companies, Progent requires no service activation surcharge or minimum payments. Progent's per-minute billing unit and clean model for pricing do away with situations where quick repairs somehow end up as big bills. Progent's penchant for disposing of technical issues quickly means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has refined a set of customized tools and field-tested processes which permit the highest degree of efficiency for remote help and troubleshooting for IT networks of all sizes. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the staff of Progent's online support team to link to your company's network without breaching network security.

Progent's sophisticated service reporting application keeps comprehensive records describing the service that Progent's customers have received. Progent's staff service personnel have the benefit of the records of assistance provided to each client by every Progent engineer. This archive of anomalies and resolutions is structured as an easily exploitable support knowledge base that permits Progent's online technical professionals to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's technical support grows over time. Progent's advanced certifications and close associations with major technology companies such as Cisco and Microsoft make available additional vast support databases and allow priority response from vendors' in-house product engineers with the result that Progent's remote consulting specialists can come up with optimal resolutions quickly.

Online support provided by Progent to clients in Long Beach California include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a family of affordable, flat-rate managed services intended to enable small and medium-size businesses to utilize the same advanced technology deployed by many of the industry's top corporations. The ProSight portfolio of network management outsourcing services addresses all key facets of modern networking including email content filtering, threat defense based on machine leaning, automated backup/recovery, infrastructure health monitoring, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital files, applications and VMs that have become lost or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to provide centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, monitor, enhance and debug their connectivity hardware like switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when problems are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding appliances that need critical updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system running efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved easily to a different hardware environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to get an objective assessment of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) system. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with information security requirements, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and less downtime. Read more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective AV and backup/recovery environment that meets your business needs. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Available from Progent
Progent can provide the skills of seasoned online consulting experts for contract IT projects. Progent's charges for ongoing consulting projects are determined according to the level of expertise of the engineers assigned. Progent's experience with these important fields of computer technology allows clients to complete major initiatives economically and on time. Progent's special remote consulting solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center service offerings for organizations with environments that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux technology include full-service Help Desk services, shared Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that manages all facets of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve the most issues.

    Progent's Help Desk Call Center consulting support can assist you in creating an effective new Help Desk or enhancing your existing one, selecting or enhancing Help Desk Call Center application software to meet the particular requirements of your company, or adding occasional online staff to work with your existing Call Center resources during unusually busy situations such as software transitions, major updates, or rolling out brand new business software.

    Progent's Call Center staff of experienced information technology consultants offers your workers in Long Beach California immediate access to an effective network service resource with substantial experience offering phone support and remote troubleshooting for IT systems that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's charter is to earn the Help Desk perception as a significant contributor to company performance, and Progent's target is to solve rather than just report technical problems.

  • Business Applications Support: Training, Development, and Integration
    Progent's Applications Experts Team provides remote professional consulting expertise and education in key business application fields that include ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and training for familiar Microsoft applications including Microsoft CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's expertise, customization, and education offerings, go to Progent's Business Application Experts Services.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of System Center 2016, expand or tune an existing one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers organizations in Long Beach California online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting services and System Center 2012 Operations Manager support. Progent can configure Operations Manager to accommodate your environment so your network maintenance is proactive and automated. By anticipating looming trouble spots before they grow into full-scale emergencies, automated monitoring can avoid inconvenient and costly service breakdowns. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft networks, or environments based on multiple platforms.
How Your Long Beach Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent remote support with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Remote Support, phone 1-800-993-9400, or see Contact Progent. For companies and new ventures in Long Beach California, Progent's online network support specialists are ready to provide professional and cost-effective IT support the instant your organization needs it. More than a decade of providing remote technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting capability and to fine tune remote connectivity technology to fix computer problems quickly while eliminating the cost and lost productivity associated with on-site service calls.

Even if your Long Beach company has a local freelance consultant or employs a full time organization that can handle day-to-day computer issues, Progentís Microsoft and Cisco certified consultants can provide a convenient and seamless remote extension of your on-site resources for situations when your regular service personnel either don't have the time or the experience to resolve unexpected system emergencies or especially complicated integration projects.

Advantages of Progent's Network Help for Organizations in Long Beach California
Progent's online support services allow your Long Beach organization to enjoy the advantages of immediate, expert network support without the expense of managing a full-time IT staff. Your information system will derive added strategic value by being more available, efficient, and secure. Benefits to your business include:

  • Seamless virtual expansion of your local support resources
    With most organizations in Long Beach California, local network support resources, whether made up of independent consultants or an in-house maintenance staff, can deal with typical network problems. On the other hand, IT crises can occur when local support personnel are too busy or absent, and some trouble may involve technology that is beyond the scope of your onsite service people. In these situations, Progent's online service specialists provide a convenient, quick, and affordable solution to supplement your local resources and to convey valuable information to improve your ability to deal with future issues locally.

  • Reduced Dependence on Individual Consultants
    For network maintenance, smaller companies often rely on individual freelance consultants. While freelance service people carry smaller overhead than big service firms and can afford to charge lower rates, they are sometimes stretched too thin, making it difficult to respond rapidly to crisis situations. If an independent service provider is busy with another client, ill, on vacation, or in training, the absence of fallback help may require your company to go without assistance during an IT crisis. As your company grows, system unavailability and problems with vital software are more costly. The money you thought you were conserving on an independent can be eaten up quickly by reduced productivity. Progent offers a reliable source of backup support experts to insure your IT system is always up and running.

  • Build a Solid Foundation for Seamless Growth
    Companies typically start with an information system implemented on a modest budget. Without a strong framework, band-aid fixes often get thrown onto a shaky foundation. As a company grows, reliability and expandability issues can hinder the success of the business. These badly built systems need proper assessment, intelligent strategic planning, and extensive IT knowledge to upgrade to a system architecture able to provide the solid foundation to handle critical business demands and ease future growth.

  • Work with Problem Solvers Instead of Technology Vendors
    Smaller businesses require advice and technical education to navigate through an increasingly complicated array of technology alternatives available for promoting business success and enhancing productivity. They hardly need a network engineer who is trying to sell a specific vendor's products. IT support and product sales can result in a scenario where the recommended solution is built around a profitable product instead of the true needs of a business. Progent eliminates these conflicts by selling only services instead of products. This enables Progent to match technical expertise with the real needs of customers.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, range of IT experience, refined support tools, and familiarity with enterprise networking allow companies to escape the pitfalls of excessive reliance on smaller service organizations, individual freelance consultants, or over-stretched internal resources.

Progent stands out by providing:

How Does Our Company Start Getting Online Network Support from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network support, go to Immediate Technical Support.



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    Progent offers small and medium-size organizations supplemental or comprehensive Help Desk call center services for an at-home workforce.

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    Progentís certified Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home offices to scalable enterprise-class products, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security gaps.

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    Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These improvements favorably impact vital IT areas like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create a cost-effective test and deployment strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.

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    ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital files, applications and VMs that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data.

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    Design and Installation Postini

    E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard handles the security and management of corporate email by offering continually improved spam and virus blocking, policy administration, content filtering, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes tracking, management and analysis tools plus outbound email filtering to let you repair your e-mail system and define and enforce corporate email policy.

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    On-site Technical Support ProSight Infrastructure Management

    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map out, track, reconfigure and debug their connectivity appliances such as switches, firewalls, and load balancers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding appliances that require critical updates, or resolving performance bottlenecks.

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  • Long Beach-Los Angeles Online Help
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    SharePoint Foundation Consulting

    Progent's Microsoft engineers can provide affordable online support and development services to help you to plan, deploy, administer, and troubleshoot SharePoint 2010 installations that can include web sites able to function as intranets, extranets, document and media management tools, wikis, data warehouses, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's popular office productivity applications including Excel, Word, PowerPoint, and Visio. Progent can help you to upgrade from earlier versions of SharePoint or move a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.

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    Consulting Exchange Online Archiving

    Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and on budget.

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    Cisco and Microsoft Penetration Testing Security Audit Services

    Stealth penetration checking is an important component of any overall IT system security strategy. Progentís security experts can perform thorough penetration checks without the knowledge of your organization's in-house IT resources. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident warnings and event history analysis are properly set up and consistently observed.

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    Juniper J Series Firewall Consultant

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Microsoft Certified Expert Technology Consulting Hybrid Office 365 solutions Office 365 AD FS Network Consulting
  • Microsoft Certified Expert Windows Essential Business Server Consulting Windows SBS Engineer
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    Proxim Tsunami Online Support

    Progentís wireless consultants can help small businesses plan, choose, test, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of protection that equals or exceeds wireline connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and install the wireless connectivity solutions that fit best with your company requirements.

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    IT Services Exchange Online Archiving

    Progent can assist your business to evaluate the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid solutions that transparently integrate on-premises and cloud-based products and services.

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  • Microsoft Expert Forefront Threat Management Gateway 2010 On-site Technical Support Forefront TMG 2010 Technical Consultant
  • Microsoft Expert SQL Server 2017 Security and Compliance Remote Consulting SQL Server 2017 and VMWare Online Help
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  • Network Management outsourcing consultants On-site Technical Support
    Small Business Managed Services Technology Professional

    Progent's ProSight family of managed services are intended to offer businesses who maintain minimal in-house IT support staffs with affordable access to enterprise-class management tools and technical expertise. Advantages of Progent's ProSight catalog of managed services include predictable network management costs, smart automation of common management tasks, ongoing adoption of new information technology, smooth migration from legacy technology to modern solutions, close alignment of information technology with business goals, guidance from seasoned IT consultants, and allowing management to concentrate on business instead of ever-changing information technology.

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  • Microsoft Mac and Linux Desktop Consolidation Microsoft and Apple Mac Desktop Network Engineer
  • Microsoft Office 2000 Server Installation Microsoft Office 2003 Small Office IT Support
  • 24x7 Long Beach, California Upgrading
  • Microsoft Office 2003 Integration Firm Security Consultants Microsoft Office XP
  • Microsoft Project Server Scheduling Engineer Microsoft Project Server Integration

  • 24x7 Remote Technical Support Small Office Network
    24x7 Small Business Network Online Technical Support

    If you have a small business information system with 10 to 50 network clients, Progent's network outsourcing services save your business from dependence on single independent service provider while giving you affordable and reliable access to enterprise-class technical support. By providing network support help when you require it, offering advanced expertise for critical applications, offering unique services such as 24x7 network monitoring, and charging only for support you use, Progent gives you an economical solution for optimizing the productivity of your small office network. Progent is the smart way for small businesses to create and maintain a robust and secure information system and to have quick access to the experienced support ordinarily available only to enterprises who can afford a sizeable internal IT group.

  • Microsoft SBS 2003 Support and Integration Help and Support SBS 2003

  • Linux RedHat Remote Professionals
    Engineer Linux RedHat Remote

    Progent offers national urgent phone support and troubleshooting services for businesses that operate environments powered by variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Remote IT help provides optimum leverage for your information technology budget by protecting client productivity and shortening the hours billed for computer analysis and repair. Advanced online support tools and experienced technicians and consultants combine to enable Progent to solve the majority of IT problems without wasting time and expense by going to your site. In the vast majority of cases your network problems can be remediated by telephone or via a combination of telephone help and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISA premier security professionals to assist with the most challenging network problems.

  • Microsoft SBS Premium Add-on Integration Services Microsoft SBS Server Professional

  • CISSP-ISSAP Security Architecture Specialists
    Consulting Services ISSAP Certified

    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous testing and significant experience with network security architecture. ISSAP security experts possess comprehensive knowledge of access control systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security specialists can help your company with all aspects of architecture security.

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  • Consulting Services Windows Server Essentials Launchpad
    Immediate Windows Server Essentials Live Migration Consultant

    Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small organizations to make the move from the older stand-alone in-house datacenter to the contemporary hybrid networking paradigm that includes on-premises and cloud-hosted software and infrastructure. Progent's consultants can provide budget-friendly online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible productivity and cost advantages of migrating to Windows Server Essentials and adopting a hybrid local/cloud-based model for your computing environment. Progent offers full-service project management support to help you plan and execute an efficient migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers ongoing consulting, troubleshooting, and customized training.

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    Web Development Firms

    For custom application development, Progent can provide software design consultants to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions products including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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  • Office Excel for Mac Instruction Top Rated Microsoft Excel for Mac Trainer
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  • Exchange Server 2016 Migration Planning Remote Consulting
    Exchange Server 2016 Upgrade Planning Integration

    Progent can assist you in any and all facets of your migration to Exchange 2016 including planning high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Professionals Exchange Server 2010 Upgrade Top Rated Microsoft Exchange Server 2010 Upgrade Specialist
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  • Microsoft Certified Consultant Exchange 2013 DAG
    Exchange 2013 Disaster Recovery Computer Consultants

    Exchange 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements favorably impact vital facets of IT including manageability, high availability (HA), security, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of migrating to Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT team to manage your Exchange Server 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange 2013.

  • SQL Server 2008 Migration Integration Services SQL Server
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  • Server Virtualization Consultants Server Management Consulting

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    Private Cloud Solutions Professional

    Progent's Private Cloud Hosting and Management service provides complete hosting of a small company's servers in an environment that delivers the maximum degree of dependability and scalability and is also easy to migrate to another host. Progent's Private Cloud Hosting and Management options are based upon mature virtualization technologies that enable small companies with mixed- platform IT systems to save significantly on the expense of capital investments, system maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.

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  • Services Windows Server 2003 Windows 2003 Specialists

  • Remote Windows 2000 Server Integration
    Urgent Microsoft Windows 2000 Professional

    Progent's Microsoft-certified Windows 2000 Server consultants offer computer help and IT consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and support services include system design, deployment, documentation, on-site and remote technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.

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  • Exchange 2013 Migration Integration Support
    24-Hour Exchange 2013 Availability Engineer

    Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped architecture. These enhancements favorably impact key facets of IT like ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management services for Exchange Server 2013.

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  • Troubleshooting Exchange 2016 Mailbox migration Exchange Server 2016 Migration Online Technical Support

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    Professionals Skype for Business Video Interop Server

    Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and PSTN voice communication. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to help you to maintain and repair your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to plan and carry out a smooth Skype for Business upgrade.

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  • Wi-Fi Site Survey IT Consultants Online Wireless Site Survey Support and Help
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  • WiMax Consultancy 24-Hour ADSL2+ Specialists
  • Windows Server 2008 Hyper-VI Technical Support Services Microsoft Windows 2008 R2 Consultant
  • Windows Server 2016 Scale Out Clusters Computer Consultant Windows Server 2016 upgrade Setup and Support
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