Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 949-447-5557
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
|Mission Viejo, CA
||27201 Puerta Real
Mission Viejo, California, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
Ontario, California, 91764
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For small and midsize companies in Long Beach or anywhere in the state of California, Progent offers support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX and Microsoft platforms. Progent has delivered online troubleshooting to companies in every state in the United States. (Refer to Progent's customer recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists for challenging infrastructure issues, as well as the services of CISA and CISSP-accredited security engineers to help with high-level security design and business continuity planning.
Progent's online technical support services represent excellent value due to the fact that they have the real-world background and the sophisticated tools to solve the majority of network problems rapidly. This reduces direct costs because service calls take up fewer billable consulting minutes. Remote help also avoids the cost of dispatching a consultant to your site. Your company benefits even more in indirect expenses by minimizing or avoiding system outages and associated costs stemming from business disruption, disgruntled clients, idle employees, and de-focused management.
Progent's pricing model for remote help is structured to get the most out of your network support dollar. Progent charges on a per-minute basis for telephone-based assistance, so you are billed just for the support that you receive. In contrast to many remote service organizations, Progent asks for no startup fee or minimum fees. Progent's one-minute billing unit and simple policy for pricing save you from scenarios where speedy. minor fixes manage to end up as major invoices. Progent's penchant for disposing of problems quickly translates into your company saving money.
Progent's Remote Service Technologies
Over the years, Progent has fine tuned a set of customized technologies and field-proven methodologies that permit the maximum degree of effectiveness for online technical support and repair for small company information networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology allows the engineers of Progent's remote service group to link to your company's network remotely without violating network security.
Progent's sophisticated service database application maintains comprehensive histories of the support that Progent's customers have received. Progent's team service personnel have access to the records of services delivered to each Progent customer by any engineer. This database of issues and repairs is organized as an easily retrievable support knowledge base that enables Progent's remote technical engineers to share their knowledge company-wide to ensure that the efficiency of Progent's support services improves daily. Progent's high-level accreditations and close associations with major vendors including Cisco and Microsoft make available other vast technical support databases and permit quick response from manufacturers' internal support staff with the result that Progent's remote consulting experts can determine the best solutions quickly.
Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To access Progent's remote services in Long Beach or anywhere in California or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical need for IT support, visit Immediate Emergency Support.
Online Support Services Offered Progent
Progent's remote network support professionals have credentials in an extensive array of disciplines. This broad scope of capability permits Progent's engineers to tackle almost any emergency that may crop up in a small business information system. Certifications earned by Progent consultants in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.
To support companies with mixed-OS networks, Progent also offers the skills of engineers who have high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Remote support services Offered by Progent to clients in Long Beach and throughout the state of California include:
Special Support Programs Available from Progent
UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based support services address a broad array of computer technology such as system infrastructure, messaging systems, system and operational security, UNIX and Microsoft Windows coexistence, VMware products for server hardware consolidation and easy management, and transitioning from legacy applications to current Windows or Linux-powered solutions. Progent's team-oriented approach to solving network issues enables fast escalation, when required, to consultants with appropriate expertise to tackle complex scenarios. This accelerates repair of urgent problems, reduces network downtime, and cuts support expense.
Progent's UNIX and Linux consultants can offer urgent remote help for diagnosing problems within UNIX, Linux, or Solaris systems based on leading versions of UNIX such as:
Important Linux variants for which Progent offers expertise include:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
The Cisco CCIE certification is the highest accreditation for network consultants, and validates a person's network technology knowledge at the expert level. Cisco CCIEs know how to handle the most difficult issues surrounding network infrastructure design, installation, administration, protection, and repair. Cisco CCIEs operate with the highest priority with Cisco's in-house support staff in analyzing anomalies with IOS Software network management tools and developing workarounds or identifying program updates. Cisco CCIEs represent an excellent value because their broad experience enables them to solve the most complex problems quickly. In typical instances, less qualified engineers can wrestle for hours or days with the same problems that a CCIE can fix in minutes.
Few support firms make CCIEs available to support small and mid-size companies. Progent offers fast telephone access to a Cisco authorized CCIE so you can get immediate support for complex network problems that are lowering business efficiency but are outside the comfort zone of your ordinary IT service personnel. Progent's Cisco CCIE consultants can tie into your computer system using sophisticated on-line support technology to provide efficient, safe, and economical diagnosis and repair.
Progent's CCIEs offer assistance with the complete line of Cisco's top-selling selection of networking appliances such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, protected high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, plus VPN solutions.
Certified Microsoft Windows Experts
Progent's Microsoft-certified online service experts can provide network repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting professionals who can assist you with a wide range of platform support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
MS Exchange 2016 Server migration, Exchange Server 2013 configuration,
Exchange Server 2010 maintenance,
SharePoint Server 2013 design,
Microsoft Skype for Business planning and deployment support, Lync Server management and Microsoft Communications Server troubleshooting, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server and Server Online training,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a full array of online PC desktop services such as Microsoft Windows 7 migration support, upgrading to 64-bit workstation software, configuring Microsoft Office 2010, and automating workstation deployment.
CISSP and ISSAP Qualified System Security Consultants
Progent's accredited CISSP and ISSAP security consultants offer a variety of system protection solutions to bolster the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against attacks or help your business to recover rapidly following a damaging penetration. Security solutions available from Progent cover thorough network security evaluation using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Nikto; rapid recovery from malicious assaults; setting up firewalls; establishing secure architectures for remote and mobile communication; guarding your email infrastructure against viruses, spam and directory harvest attacks; and offering 24x7 network monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote support services to help businesses of all sizes connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that seamlessly combine local resources along with public cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud integration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent offers the services of world-class online consulting professionals for special IT projects that small businesses frequently need. Billing charges for longer-term development or consulting tasks are determined based on the qualifications of the engineers involved. Progent's background in these special areas of computer technology allows clients to execute critical projects economically and on time. Progent's special online consulting solutions include:
How Your Long Beach Company Can Contact Progent's Online Support Experts
Help Desk Call Center Expertise
Progent's Help Desk service options for small and midsize businesses with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk services, and Helpdesk operations consulting. Progent's Help Desk outsourcing support services are ideal for smaller organizations who don't have the resources to build and maintain an in-house Call Center but who need fast communication with a reliable Help Desk Call Center with professional telephone assistance plus the technical depth to escalate the most challenging tasks to high-level engineers.
Progentís Virtual Help Desk is designed for bigger companies and acts as a transparent reinforcement of your existing Call Center team. Progent's Virtual Call Center can serve as an escalation resource to resolve the most difficult computer system issues, or be ready in those situations when your ordinary service providers are swamped.
Progent's Help Desk consulting services can assist you in building an effective new Help Desk or enhancing your established organization, evaluating or modifying Call Center software to meet the unique requirements of your company, or providing temporary online personnel to work with your in-house Call Center resources to deal with unusually busy situations like software migrations, major upgrades, or installing brand new business software.
Progent's Help Desk Call Center staff of experienced network professionals offers your clients in Long Beach or anywhere in the state of California quick communication with an efficient technical support group with extensive background providing phone support and online repair service for computer environments powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to earn the Help Desk Call Center perception as a major enabler of business performance, and Progent's aim is to resolve rather than just document technical problems.
Business Applications Support: Training, Custom Programming, and Integration
Progent's Applications Experts staff offers phone-based advanced consulting expertise and education in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom programming, and training for familiar Microsoft applications including CRM, Microsoft Project, MS Office Word, and MS Excel. To learn more about Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Progent's Mac experts can support the creative components of Mac systems by providing remote help support and training in imaging, sound, and motion video. Progent's consultants can provide help in a variety of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with special jobs such as capturing or digitizing audio/video or setting up an audio/video post production facility.
Remote Network and Server Monitoring Services
Progent offers businesses in Long Beach, or anywhere in the state of California, online network monitoring support based on Microsoft System Center Operations Manager network monitoring, customized by Progent to suit your environment so your computer maintenance is proactive rather than reactive. By spotting looming issues before they cause full-scale emergencies, automated monitoring can head off disruptive and costly network failures. Progent can also deploy server and infrastructure monitoring utilities such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X networks, Windows networks, or networks that support a combination of operating systems.
To contact Progent about urgent remote assistance with UNIX, Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or visit Contact Progent.