Southern California Contact Information:
Progent offers consulting services and onsite technical support throughout Southern California including Orange County and San Diego.
Progent locations in Southern California
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 562-583-3336
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For small companies located in Long Beach or anywhere in California, Progent offers technical support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX-family systems and Windows platforms. Progent has provided online troubleshooting to businesses in all 50 states in the United States. (Refer to Progent's client testimonials). Progent also can furnish the expertise of Cisco CCIE-certified network specialists for complex infrastructure problems, as well as the assistance of CISA and CISM-certified security consultants to help with high-level security design and disaster recovery planning.
Progent's remote support engineers offer exceptional value because they have the real-world experience and the sophisticated technology to resolve the majority of network issues rapidly. Efficient support reduces immediate costs since solutions accumulate a smaller number of chargeable consulting minutes. Online help also eliminates the cost of sending a consultant to your location. Your company benefits even more with incidental expenses by minimizing or avoiding network downtime and related costs due to business disruption, upset clients, unproductive workers, and de-focused management.
Progent's billing model for remote help is structured to stretch your network support dollar. Progent charges by the minute for phone assistance, so you are invoiced just for the support that you actually get. In contrast to many remote service firms, Progent requires no startup fee or minimum job duration. Progent's per-minute billing unit and clean policy for pricing avoid scenarios where fast solutions somehow end up as large tabs. Progent's penchant for disposing of technical issues quickly translates into your company conserving money.
Progent's Online Service Technologies
Over the years, Progent has refined an arsenal of optimized technologies and field-tested processes which ensure the maximum degree of effectiveness for online help and repair for small and midsize company information networks. Progent offers secure VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN technology permits the engineers of Progent's online support team to access your computer system remotely without compromising network security.
Progent's powerful technical support database system maintains thorough records describing all service that Progent's clients have been provided. Progent's team consultants have access to the history of services provided to every client by every Progent consultant. This archive of trouble tickets and solutions is structured as a quickly accessible internal database that enables Progent's remote technical experts to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support services improves over time. Progent's high-level certifications and working associations with major industry leaders such as Cisco and Microsoft make available additional massive technical support knowledge bases and permit quick access to vendors' internal product engineers so Progent's online service experts can arrive at the most efficient solutions promptly.
Get Online UNIX, Linux, Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's phone support in Long Beach or anywhere in California or to find out additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network help, visit Immediate Emergency Support.
Phone-based Support Services Available from Progent
Progent's online support professionals possess advanced credentials in a comprehensive array of technologies. This wide range of technical skills permits Progent's engineers to resolve virtually any emergency likely to occur in a small business network. Certificates awarded to Progent consultants in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.
To help clients with mixed-platform networks, Progent also offers access to engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.
Remote support available from Progent to clients in Long Beach and throughout the state of California include:
Additional Support Services Offered by Progent
UNIX/Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X remote consulting services address a wide range of information technology such as network architecture, messaging solutions, network and process security, UNIX and Microsoft Windows integration, virtual server technologies for server hardware economization and easy management, and transitioning from legacy systems to the latest MS Windows or Linux-based solutions. Progent's group-based methodology for resolving network issues enables quick escalation, if necessary, to engineers with task-relevant experience to handle challenging situations. This accelerates repair of critical problems, minimizes network downtime, and lowers service expense.
Progent's UNIX/Linux support engineers can offer emergency phone-based assistance for resolving anomalies within UNIX/Linux systems powered by popular derivatives of UNIX including:
Important Linux versions for which Progent offers expert support include:
- Apple macOS and OS X
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SUSE Linux
- Debian GNU/Linux
Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Problem Solving
The Cisco CCIE certification is the highest recognition for networking engineers, and indicates a consultant's network technology knowledge at the master level. CCIEs can handle even the most stubborn challenges occurring in network infrastructure planning, integration, administration, protection, and problem solving. Cisco qualified CCIEs operate on a privileged basis with Cisco's in-house product support engineers in isolating problems with IOS network administration utilities and coming up with workarounds or identifying software patches. Cisco qualified CCIEs represent an excellent cost-effectiveness because their broad experience allows them to resolve even the most complex problems rapidly. In many cases, less experienced service providers can struggle for many hours or days with identical tasks that a CCIE can fix in minutes.
Few support providers make CCIEs available to assist small and mid-size companies. Progent can provide fast phone access to a Cisco-qualified CCIE so your company can get immediate help for complex network issues that are impacting business productivity but are not within the experience of your ordinary IT service group or consultant. Progent's Cisco-qualified CCIE engineers can communicate with your environment using sophisticated remote troubleshooting tools in order to provide efficient, safe, and affordable diagnosis and remediation.
Progent's Cisco CCIEs offer assistance with the entire range of Cisco's industry-leading selection of connectivity products such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, as well as VPN technology.
Certified Microsoft Windows Experts
Progent's Microsoft-certified online service professionals offer computer system repair and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can help you with a broad variety of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2013 application development,
Skype for Business Server migration consulting, Lync Server integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also can deliver a broad range of online desktop consulting and support services including Microsoft Windows 7 migration, moving to 64-bit workstation applications, configuring Office 2010, and automating PC desktop image creation.
CISSP, ISSAP, and CISM Certified Network Security Specialists
Progent's qualified CISSP and ISSAP security consultants offer a variety of security services that can strengthen the immunity of your UNIX/Linux, Solaris, Mac or Windows network against internal or external threats or help your company to recover rapidly following a serious penetration. Security solutions available from Progent cover thorough security analysis utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Hydra; rapid cleanup after malicious attacks; setting up firewalls; establishing safe techniques for off-site and mobile communication; protecting your email system from viruses, spam and DHA attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent offers advanced remote consulting support to help businesses of any size connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that combine physical IT assets along with public cloud services. To help you to integrate cloud services with networks, Progent offers a variety of public cloud integration services that include Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Progent offers the services of world-class online consulting professionals for special IT projects that small companies frequently need. Progent's rates for longer-term development or consulting projects are determined according to the qualifications of the engineers involved. Progent's background in these special fields of information technology enables clients to complete critical projects within budget and on time. Progent's special online engineering services include:
How Your Long Beach Company Can Contact Progent's Remote Service Experts
Help Desk Services
Progent's Help Desk programs for small and midsize businesses with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Call Center outsourcing services are a convenient solution for small companies who don't have the money or time to create an in-house Call Center but who want quick communication with an efficient Call Center with proficient telephone support as well as the technical depth to escalate the most challenging problems to high-level consultants.
Progentís Virtual Call Center is designed for larger businesses and acts as a seamless supplement to your current Call Center staff. Progent's Virtual Call Center can act as an escalation option to handle the most difficult technical problems, or be ready in those circumstances when your regular resources are swamped.
Progent's Help Desk Call Center consulting support can support you in building an effective new Help Desk Call Center or enhancing your existing organization, identifying or customizing Call Center software to meet the particular demands of your company, or adding occasional phone support staff to work with your existing Help Desk team during high-demand situations such as software migrations, major upgrades, or installing new business software.
Progent's Call Center team of veteran information technology consultants gives your clients in Long Beach or anywhere in the state of California instant communication with a reliable technical support group with years of background offering phone consulting and remote troubleshooting for computer environments powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to earn the Help Desk Call Center recognition as a major enabler of business efficiency, and Progent's intent is to resolve and not just annotate IT problems.
Business Applications Support: Training, Custom Programming, and Integration
Progent's Applications Consulting Group provides online professional consulting expertise and training in specific application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting, programming, and education for Microsoft applications such as CRM, Microsoft Office Project, MS Word, and Microsoft Office Excel. To learn more information on Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Progent's Mac professionals can promote the artistic components of Apple Mac systems by offering phone-based help support and training in imaging, sound, and motion video. Progent's support professionals can provide help in a large selection of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with special projects such as scanning or digitizing audio/video or setting up an audio/video production studio.
Online Network and Server Monitoring Support
Progent can provide businesses in Long Beach, or anywhere in the state of California, online network monitoring support based on MS System Center Operations Manager network monitoring and reporting, adapted by Progent for your business so your IT maintenance is proactive rather than reactive. By uncovering potential trouble spots before they evolve into crashes, automated monitoring can avoid disruptive and expensive service crises. Progent can also provide help with server and infrastructure monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows environments, or environments powered by multiple OS platforms.
To contact Progent about emergency remote expertise with UNIX/Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Emergency Remote Help, phone 1-800-993-9400, or see Contact Progent.