Fast Online Help for Long Beach California Networks
Fast Phone Help for Long Beach NetworksFor companies located in Long Beach California, Progent offers remote technical support for networks powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered remote support to companies in every state in the United States. (Check out recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to solve complex infrastructure problems, plus the assistance of CISSP-qualified cybersecurity consultants to help with high-level security design and diagnostic issues.

Progent's remote support engineers offer excellent leverage because they have the real-world experience and have access to the sophisticated technology necessary to solve the majority of network problems quickly. This reduces immediate costs because solutions use up fewer chargeable minutes. Online help also eliminates the cost of sending a consultant to your office. Your organization benefits additionally in indirect expenses by reducing or avoiding network downtime and associated losses due to business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused management. Progent's advanced remote technical support know-how is particularly important in environments that rely on public clouds for critical network infrastructure or software like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an alternative.

Progent's pricing model for remote help is structured to stretch your network support dollar. Progent charges per minute for phone consulting, so you pay just for the services that you receive. Unlike many online service companies, Progent requires no service activation charge or minimum payments. Progent's per-minute granularity and clean policy for pricing save you from scenarios where quick solutions manage to turn into big tabs. Progent's skill at solving technical issues quickly means you spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has mastered an arsenal of optimized tools and field-proven methodologies which permit the highest degree of effectiveness for remote technical support and repair for information networks of any size. Progent offers protected Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity allows the staff of Progent's Technical Response Center to access your environment remotely without compromising network security.

Progent's sophisticated technical support database application includes detailed records for the service that Progent's clients have received. Progent's authorized service personnel have access to the history of assistance provided to each customer by any engineer. This database of problems and resolutions is stored as a readily accessible support database that allows Progent's remote support engineers to communicate their experiences with the whole team to make sure that the quality of Progent's support grows over time. Progent's high-level certifications and working associations with major technology companies including Cisco and Microsoft make available other vast support databases and permit quick response from manufacturers' in-house product engineers with the result that Progent's remote service specialists can determine optimal resolutions quickly.

Remote support provided by Progent to clients in Long Beach California include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, flat-rate services designed to enable small and medium-size businesses to benefit from the same advanced IT solutions deployed by some of the industry's top enterprises. Progent's ProSight suite of network monitoring and management services addresses all critical areas of modern networking such as email content filtering, security and compliance, automated backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the entire malware attack lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also help your company to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid restoration of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top information security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, optimize and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding devices that require important updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any potential problems can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to get an unbiased evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner Active Directory system. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include easier network management, better compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and less downtime. Learn more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's preparedness to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your current AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective security and backup/recovery environment that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report.

Additional Support Programs Available from Progent
Progent offers the services of seasoned remote consulting professionals for special IT projects. Progent's rates for ongoing consulting tasks are set based on the qualifications of the engineers required. Progent's background in these important areas of information technology allows clients to complete critical initiatives economically and on schedule. Progent's project-based online consulting services include:

  • Help Desk Expertise
    Progent's Call Center programs for organizations with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Help Desk services, shared Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end service desk solution that handles all facets of online Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount off Progent's regular desktop service rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Help Desk Call Center consulting expertise can aid you in establishing an efficient new Call Center or revamping your existing organization, identifying or enhancing Help Desk Call Center software products to handle the unique demands of your corporation, or adding occasional online staff to work with your in-house Call Center resources to handle high-demand situations like software transitions, mass upgrades, or installing new business software.

    Progent's Call Center team of seasoned network consultants offers your computer users in Long Beach California quick contact with a dependable network service group with extensive background providing telephone-based support and online troubleshooting for IT systems based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to earn the Help Desk Call Center the reputation as a solid enabler of business success, and Progent's intent is to resolve instead of just document network issues.

  • Business Applications Services: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts Team offers phone-based and in-depth engineering expertise and training in special business application fields that include ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver expertise, custom development, and education for Microsoft applications including CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. For more information concerning Progent's consulting, programming, and education services, refer to Progent's Applications Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; cohesive integration of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver businesses in Long Beach California remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services and System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM to fit your environment so your network maintenance is proactive and automated. By detecting possible trouble spots before they result in crashes, system monitoring can minimize stressful and costly service breakdowns. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Windows networks, or networks powered by a combination of OS platforms.
How Your Long Beach Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about emergency phone-based support with Microsoft Windows, Apple macOS and OS X, or Linux environments, go to Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or refer to Contact Progent. For businesses and startups in Long Beach California, Progent's phone-based computer support engineers can deliver effective and affordable IT help the instant your organization has to have it. More than 15 years of providing online repair services has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to develop high-end troubleshooting skills and to refine online connectivity tools to solve network problems rapidly while eliminating the cost and lost productivity that comes with on-site service visits.

Even if your Long Beach business has a regular independent support technician or maintains an in-house IT staff that know how to handle ordinary network problems, Progentís Microsoft and Cisco certified consultants can still offer a convenient and seamless remote extension of your local resources for situations when your regular service personnel either lack the availability or the knowledge to deal with unexpected network crises or especially complicated integration problems.

Benefits of Progent's Network Help for Organizations in Long Beach California
Progent's remote technical help services allow your Long Beach organization to experience the advantages of on-call, enterprise-grade network support without the expense of maintaining an in-house IT staff. Your information system will derive added business worth by being increasingly reliable, efficient, and protected. Advantages to your company include:

  • Seamless virtual expansion of your local IT resources
    For most businesses in Long Beach California, local computer service providers, whether made up of freelance consultants or a full-time maintenance staff, can deal with the majority of technical issues. However, IT crises might spring up when local resources are too busy or unavailable, and some problems may stem from IT products that is beyond the scope of your local support technicians. In these cases, Progent's online service specialists provide an easy, fast, and affordable solution to supplement your local help and to transfer valuable information to increase your capability to handle future problems in-house.

  • Reduced Reliance on Individual Service Providers
    For IT maintenance, smaller companies often depend on independent freelance consultants. Although freelance service people have smaller overhead than larger support firms and can often charge marginally less, they are sometimes overextended, making it impossible to respond quickly to urgent situations. If an independent consultant is busy with another client, sick, on vacation, or in class, the lack of reserve personnel may require your company to go without assistance during an IT crisis. As your network expands, network downtime and problems with critical applications are more costly. The budget you thought you were saving on a freelancer can be consumed quickly by reduced productivity. Progent offers an on-call source of backup support experts to insure your network is always available.

  • Build a Scalable Basis for Smooth Expansion
    Companies typically start with an IT architecture implemented on a shoestring budget. Lacking a scalable framework, slap-dash repairs can get piled onto a weak foundation. As a network grows, stability and expandability problems can hinder the productivity of the business. Such poorly designed environments need careful assessment, intelligent strategic planning, and extensive technical knowledge to upgrade to a system architecture that can deliver the stable foundation to meet vital business requirements and facilitate downstream expansion.

  • Work with Problem Solvers Rather Than Technology Vendors
    Smaller businesses need advice and technical education to negotiate an ever more complicated array of product alternatives capable of promoting business growth and enhancing productivity. They do not need a network engineer who is trying to resell a certain vendor's technology. IT support and product sales can lead to a scenario where the proposed solution is built around a predetermined product rather than the genuine requirements of a business. Progent avoids these conflicts of interest by offering only services instead of products. This enables Progent to align IT expertise with the real needs of customers.

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, breadth of technical background, fine tuned remote support tools, and familiarity with enterprise networking allow companies to escape the limitations of exclusive dependence on smaller service firms, independent freelance service providers, or limited internal IT help.

Progent adds value by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier experts average more than ten years of hands-on professional background, at the front lines of network support, performing a wide range of IT projects for an extensive mix of clients. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting team. This guarantees that you get not only expert technical capability, but also a support engineer with proven approaches for using computer knowledge to repair actual IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for phone service and on-site visits per minute. As a result, you pay exclusively for received support. Progent does not impose a higher rate for after-hours or urgent service, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no service activation fee and asks no retainer for services delivered during regular working hours. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's fine granularity does away with large bills for fast fixes so you won't be tempted to allow less critical problems to stay unaddressed.

  • Complete Records of Delivered Services
    Progent has developed a comprehensive support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or small support firms who provide minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service reports sent by every staff member to every client. The practice of documenting and organizing support activity results in more efficient service and eliminates a variety of typical misfortunes such as when a support customer is virtually held hostage to a consultant who wonít release vital service information.

  • 24x7 Server Monitoring with Microsoft Operations Manager
    Progent is one of the only consulting companies to provide 24x7 remote monitoring services based on MS System Center Operations Manager. MS System Center Operations Manager causes your computer maintenance to be anticipatory rather than reactive. By uncovering possible issues before they result in lost productivity, network monitoring can keep your IT network from stressful and expensive availability disruptions.
How Does My Business Start Getting Online Computer Support from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, go to Immediate Network Support.

An index of content::

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    Progent can provide cost-effective online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security.

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    GIAC was established in 1999 to validate the skill of information technology security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer help with any of the network security disciplines addressed under GIAC certification such as auditing network security mechanisms, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.

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    Progent's Microsoft-certified consultants can assist your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Progent's Microsoft-certified consultants can assist your business to support Microsoft System Center 2007 Configuration Manager to simplify administration, improve security and compliance, and increase worker output by making sure that critical applications stay current, tracking product licenses, and reporting usage profiles so you can make informed buying decisions. When your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.

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    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of availability and scalability and is also easy to move to any data center. ProSight Virtual Hosting and management services are based on mature virtualization platforms that enable small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.

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    Cisco's network security and offsite connection technology for small companies represent a complete line of manageable security products to help protect your wired and wireless information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and CCNP qualifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit best with your business goals.

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    Progent has two decades of background assisting small and mid-size organizations to plan, deploy, tune, administer, and troubleshoot computer networks that support at-home workers.

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    Microsoft Dynamics GP Integration Support

    Microsoft Dynamics GP allows you to expand and manage your business more efficiently by delivering deep availability of strategic data and a fast ROI. Microsoft Dynamics GP confers important productivity benefits including its ability to extend the reach of your organization, manage your financials, automate financial operations, unify procedures throughout your company, refine inventory control, enhance order accuracy, grow revenue and minimize lead-time, and maximize free cash flow. Progent can help you set up and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can provide expert Dynamics GP support professionals to help you reap the full benefits of your Microsoft Dynamics GP business management system.

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  • Telecommute Job Benefits for Microsoft Consultants
    Contract Job Compensation for Computer Consulting

    Our compensation structure is based on contribution, so just like working as an independent consultant, your income is entirely driven by your work effort. Certain of our consultants stress lifestyle issues and choose to consult at an easy pace, utilizing our self-determined schedule to pursue personal pursuits like hiking, car racing, snow boarding, surfing, vacations, or sharing free time with family and friends. Others use the chance to make major bucks via hard effort and long hours. Progent fully supports both sides of the spectrum plus everything in between.

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  • Les Kent has a 35-year track record of effective technology integration, business management, sales, and operations. He has demonstrated a talent for developing elegant information technology solutions in his roles as as a system designer, application developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and major enterprises.

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  • Meraki Outdoor APs Engineer
    CCDP Certified Meraki Air Marshal Remote Troubleshooting

    Progent's Meraki wireless access point experts offer online and onsite support to assist businesses of all sizes to design, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and manage Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers identical connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device.

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    Best WSUS Engineer

    Microsoft Windows Server Update Services enables IT administrators to install and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, IT staff can fully and easily manage the distribution of updates that are released via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, configuring client's computers, establishing the Group Policy parameters, and ensuring your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your network environment.

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    Apple Mac and Windows IT Services

    Progent's service experts in Mac and Windows technology can help you combine Apple Macintosh and Windows computers into seamless environments with resource sharing and collaboration functionality. Enabling efficient cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Apple service makes it possible to provide world class support to companies that rely on these platforms to keep their competitive advantage. Progent can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    Windows Server 2000 Upgrade Help

    Progent's Microsoft-certified Windows 2000 Server consultants offer computer support and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, update, and support offerings include network design, installation, project management, on-site and remote support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.

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  • Migration Consultant Solaris Migration Consulting Sun Solaris

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    Workspace ONE Endpoint Management IT Support

    Progent's network engineers can help your company to automate desktop update and patch deployment by providing support for management solutions such as System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.

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  • NetApp MetroCluster Design Consultancy MetroCluster Switch Integration Consultancy
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    Onsite Support Checkpoint Certified Systems Associate (CCSA)

    Progent provides customers the services of engineers who have been awarded some of the computer industry's most prized credentials. Progent believes that customers have the right to be sure that their computer service consultants have accredited testing plus broad real-world backgrounds so that Progent's customers can engage Progent's service with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially superior vendor help than is offered to uncertified consultants, enabling Progent to offer clients a higher class of IT support. In other cases, recognized certifications such as CISSP or ISSEP for IT security can help corporate customers to show compliance with regulatory demands by using the services of recognized industry experts.

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    ISA Server Consultant Services

    Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating corporate security solutions for information systems with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and deploy an installation of ISA Server 2004 that supports your IT protection needs without limiting your productivity.

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    Support and Help Windows Server 2016 Hybrid Configuration

    Progent's certified IT experts offer Windows Server 2016 integration consulting to assist businesses of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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    Windows Server 2016 Technical Support Services

    Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.

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  • Integration High-Availability Systems
    Fault Tolerant Internet Connection Network Consulting

    Progentís high availability system consultants provide reliability support, disaster recovery planning, network load balancing, non-stop interoffice connectivity, 24x7 Internet connection design, 24x7 data center support, and other 24x7 networking support to help your small business create a non-stop network for strategic applications. Progent possesses the knowledge and experience to develop affordable, fault-tolerant networks by deploying the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.

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  • SQL Server 2012 AlwaysOn Availability Groups Engineer SQL Server Configuration Manager Remote Support
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    ProSight Outbound Email Filtering Consultant

    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

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  • Top Rated Exchange 2019 Integration Help and Support Exchange 2019 and Windows Server Core Computer Consultants
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    Microsoft Windows 2000 Technology Consulting Services

    Progent's certified Windows Server 2000 experts offer computer support and information technology consulting services for the complete family of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and troubleshooting services include network planning, deployment, project management, on-site and remote technical support, Call Center outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.

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    24 Hour 64-bit Computing Consultancy

    Progentís Microsoft-premier engineers can help you to enhance your application servers or workstations from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit computing, plan an efficient upgrade strategy that reduces business disruptions, and provide economical, expert online help to aid your company to install 64-bit operating systems and application software on your existing hardware.

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  • Windows Server 2012 R2 Virtual Fibre Channel Specialist Emergency Windows Server 2012R2 Data Deduplication Support Services
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  • Dynamics GP ODBC Consultants
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    Progent's expert solution designers and software developers can assist your business to create customizations to Microsoft GP/Great Plains that address the special needs of your organization without losing the advantages of Windows integration and connectivity. Progent can also offer expertise with a variety of software development tools that can be used to build integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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  • Ubiquiti UniFi wireless LAN Consulting
    Ubiquiti UniFi XG switch Specialists

    Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple venues with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent offers the skills of seasoned Wi-Fi professionals who can help you to determine the value of Ubiquitiís UniFi products for your environment and help you to plan, install, manage, and maintain your UniFi ecosystem.

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