Consulting Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most successful solutions for achieving location-independent connectivity to messaging, calendars, web-based programs, and other vital business information. Progent offers Long Island City, New York companies the services of BlackBerry-certified professionals who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies of all sizes, effective deployment and support of BlackBerry technology has grown increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations frequently turn to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry environments economically and efficiently, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online support model, gives small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their information network.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to track and control BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Edison 317 George Street, 3rd Floor
New Brunswick, NJ 08901
973-939-0035 Edison Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook 2 University Plaza, Suite 100
Hackensack, NJ 07601
562-583-3336 Saddle Brook Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
203-989-9414 Stamford Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services


Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies management and maintenance of BlackBerry smartphones, providing a single platform for handling critical jobs like smartphone deployment, upgrades, and retirement and also offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange Server, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and supports wireless synchronization.

BlackBerry Enterprise Server Integration Help

BlackBerry Enterprise Server offers a variety of security options starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows great flexibility in adjusting degrees of security to match the special needs of your mobile network. Progent's BlackBerry authorized consultants can assist your company to select advanced security functions and activate them remotely. Examples of these over-the-air configurable security settings are:

  • Disable a BlackBerry device
  • Erase data from a lost or stolen BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malicious attacks

BES Server also provides flexibility in selecting ways to keep users from installing or executing unsecure or unauthorized code. Progent can assist you to select protective processes such as:

  • List precisely what applications are allowed on the device
  • Block external applications from allocating non-volatile storage on the smartphone
  • Determine which resources external software can use on the BlackBerry smartphone
  • Limit the kinds of access external software running on the device can initialize
  • Block all third-party applications from being installed or executed on the BlackBerry device

Professional RIM BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible by phone to provide expert assistance to companies in the Long Island City region or throughout the state of New York. Progent's experienced online consulting experts have helped businesses solve network issues and reduce support expenses in every state in the United States and built a large base of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide online consulting support for a broad selection of technologies associated with BlackBerry products such as synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can also assist you to troubleshoot a broad range of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in delivering countrywide remote support for small office networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support costs low and, by solving issues quickly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs analysis, system architecture, installation planning and execution, performance optimization, configuration of a high-availability environment, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to decide which management approach and equipment meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, processors and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can assist your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a BlackBerry-Qualified Consultant
To ask Progent about professional expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.