Consulting Support for BlackBerry Technology
BlackBerry SupportBlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web applications, and other critical business information. Progent offers Long Island City, New York companies the services of BlackBerry-premier consultants who can assist organizations to maintain their BlackBerry environments or migrate smoothly to a current mobile solution.

As the complexity of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has become the standard for companies of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often resort to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's proven remote service delivery model, provides small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Consulting Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool enables Exchange Server, Domino, or Groupwise clients to send and receive messages that are encrypted in transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a wide variety of vital management tasks that span from BlackBerry setup and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Update BlackBerry device software wirelessly
  • Control user configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to perform important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Set up and manage BES Server's fault-tolerant infrastructure based on virtual servers
  • Install BlackBerry smartphones remotely
  • Set custom administration roles
  • Monitor and analyze the overall health of your system

How Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Microsoft Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements assessment, solution architecture, installation planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which administration model and physical components meet your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning options for software versions, processors and mass storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can help your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about engineering support for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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