Colocation Center Support Services
Internet data centers provide companies of any size an affordable way to achieve a secure, robust solution for housing mission-critical networks. Data centers host application servers, routers, mass storage and other equipment. Progent’s Internet data center support services provide expert hands-on and online support for businesses who utilize colocation centers in Long Island.
Progent’s Internet data center support services are designed for businesses with equipment housed at Internet Data Centers (IDCs) and who need responsive on-premises and remote technical help from Microsoft and Cisco premier engineers.
Progent offers a broad selection of data center engineering services, such as system architecture evaluation, Windows and Linux server configuration, troubleshooting for server and communications systems, developing and implementing high-availability environments, creating multi-layer security mechanisms, firewall setup and repair, configuring load balancing environments, deploying robust cluster systems, and providing virtual server support.
Continuous Remote Network Monitoring
Businesses who use Internet data centers can benefit from Progent’s ProSight WAN Watch infrastructure management consulting to get continuous server and application monitoring that goes significantly beyond conventional accessibility testing. Progent's remote services team can respond proactively to potential problem areas uncovered by ProSight WAN Watch before they grow into critical network problems. Progent offers professional online support for quick and affordable problem resolution, or when necessary Progent can dispatch premier engineers to the Internet data center for on-premises service.
Progent’s seasoned consulting resources are an economical option to the managed services packages provided by many Internet data centers because with Progent you are billed only for the services you require when you receive it. No minimum retainers or monthly support contracts are required.
Experts in Colo Site Support Services
Because Progent’s engineers have in-depth experience providing support in colocation facilities in Long Island, New York, Progent can interact effectively with their technical, network administration, and facilities management teams in order to speed up service requests and prioritize issues for speedy resolution.
If your business is considering moving to colocation from an in-house data center, Progent can architect a comprehensive strategy that will meet your business goals, operational requirements, and financial limitations, while following leading practices for colocation solutions. Critical areas such as high availability, remote administration, security, backup and recovery, and hardware support can all be handled by Progent's network professionals with extensive hands-on experience that enables them to know which approaches succeed and which are problematic. Progent can manage your entire migration into the colo site, including full project management services to allow a smooth migration with minimal interruption of business.
You can utilize Progent’s data center experts as a backup to your in-house IT services team or as a next-tier escalation resource for tough issues with network switches and routers or server setup. Progent’s philosophy of promoting knowledge transfer from our certified engineers to our customer's internal network support personnel ensures that our customers get the top payback for their network support services investment.
Progent can help you to select a colocation site that meets your specific technical needs, access alternatives, performance capability, corporate security mandates, redundancy objectives, budgetary restrictions, and physical proximity targets.
The capabilities and pricing of colo facilities can differ dramatically. To help you to make optimal decisions for your circumstances, Progent’s consultants can clarify the ramifications and trade-offs associated with the colocation alternatives available in Long Island.
Below is a selection of major data centers in Long Island, NY where Progent offers on-premises and remote technical support and consulting:
Continuity Centers
1000 Woodbury Rd, Woodbury
Gotham Bus
449 Route 25A - Suite 116, Mt. Sinai
GET Long Island
Tec Street, Hicksville
Level 3 Long Island
71 Clinton Road, Garden City
LIDARC
1025 Old Country Rd, Westbury
mindSHIFT Commack
47 Mall Drive, Commack
SunGard Long Island
23-10 43RD Avenue, Long Island
TWS Hosting
140 Hoffman Lane, Islandia
Contact Progent about Data Center Consulting Services
For support for equipment hosted at a colocation center or for help creating a colo strategy, call Progent at