Consulting Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile smartphones were once among the most successful solutions for achieving location-independent connectivity to messaging, calendars, web applications, and other critical business information. Progent can provide Los Angeles, California businesses the services of BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry environments or migrate smoothly to a modern smartphone platform.

As the sophistication of small business networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently resort to outside support professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery model, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to monitor and control BlackBerry devices across your business, define security policies that make sense for your business, customize mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
(661) 483-2111 Valencia Network Support Services


Consulting and Technical Services for BlackBerry BES Server
RIM's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Exchange Server, Lotus, or Novell GroupWise users to send and receive emails that stay encrypted in transit to provide optimum security. BlackBerry BES Server also simplifies a broad selection of critical management tasks ranging from smartphone setup and upgrades to wireless security and fault tolerance.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-premier consultants can help you use BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control user configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to perform key tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BlackBerry's fault-tolerant architecture using VMware
  • Deploy BlackBerry devices wirelessly
  • Set specialized management roles
  • Automatically track and report on the integrity of your solution

Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified service professionals can also help you to resolve a wide array of issues associated with synchronization, device recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote support for small office IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support expenses at a minimum and, by handling issues promptly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and IM, implement push and pull access control lists, manage Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network requirements analysis, solution design, roll-out planning and execution, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless environment that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, assist you to determine which administration approach and physical components meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software editions, processors and mass storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a BlackBerry-Certified Specialist
In order to ask Progent about technical assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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