Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining mobile access to email, calendars, web-based applications, and other critical business data. Progent offers Los Angeles, California companies support from BlackBerry-premier experts who can help businesses to maintain their BlackBerry environments or migrate smoothly to a current smartphone solution.

As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, effective integration and support of BlackBerry technology has grown more difficult. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry-based environments economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's efficient online support model, gives small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, customize mobile applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be restored quickly and safely.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Street Address Contact Information
Anaheim 3333 Michelson Drive
Suite 300
Irvine, 92612
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverly Hills 468 N Camden Dr
#200
Beverly Hills, 90210
Sales Phone: 424-354-0123

Link: Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
Sales Phone: 949-447-5557

Link: Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way
Suite 200
Long Beach, 90806
Sales Phone: 562-314-4498

Link: Long Beach Network Support Services
Los Angeles 355 S Grand Ave
Suite 2450
Los Angeles, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave
Suite 500
Manhattan Beach, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real
Suite 300
Mission Viejo, 92691
Sales Phone: 949-429-4589

Link: Mission Viejo Network Support Services
Ontario Ontario Airport Center
337 N. Vineyard Avenue
Suite 400
Ontario, 91764
Sales Phone: 909-687-2199

Link: Ontario Network Support Services
Pasadena 1055 E Colorado Blvd
5th Floor
Pasadena, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd
Suite 4000W
Santa Monica, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd
Suite 1200
Sherman Oaks, 91403
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Technical Support for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and support of BlackBerry smartphones, providing a centralized solution for handling critical jobs such as device deployment, upgrades, and deactivation while also offering a solid infrastructure for security and high availability. BlackBerry BES Server supports seamless communication between Exchange, Groupwise, or Domino email servers and BlackBerry smartphones and supports remote synchronization.

RIM BlackBerry BES Server Configuration Help

BlackBerry Enterprise Server provides a variety of data protection capabilities starting with advanced encryption of messages sent between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in adjusting degrees of protection to match the specific requirements of your mobile network. Progent's BlackBerry authorized engineers can help your company to select advanced security functions and enable them remotely. Samples of these over-the-air configurable security features include:

  • Disable a BlackBerry smartphone
  • Wipe data from a missing or stolen smartphone
  • Lock out Bluetooth
  • Enable internal defenses against malware

BlackBerry Enterprise Server also provides flexibility in selecting how to keep users from loading or running unsafe or unauthorized code. Progent can assist you to select blocking techniques like:

  • Specify exactly which applications are permitted on the device
  • Block third-party programs from allocating non-volatile storage on the BlackBerry device
  • Determine which resources third-party applications can access on the smartphone
  • Restrict the kinds of access external programs running on the smartphone can establish
  • Prevent all third-party programs from being installed or executed on the BlackBerry device

Professional RIM BlackBerry Technical Support Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to deliver prompt assistance to businesses in the Los Angeles area or anywhere in the state of California. Progent's seasoned remote technical support team has helped IT organizations resolve network problems and reduce IT service expenses in every state in the country and built a large base of satisfied clients. (Refer to Progent's client testimonials.)

Progent offers remote help for a broad array of technologies associated with BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange data flow, create, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements assessment, solution design, installation planning and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a mobile wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to determine which management approach and hardware products meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about options for software versions, processors and mass storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry consultant can assist your company to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to perform network-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.