Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once one of the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web-based applications, and other vital business information. Progent can provide Los Angeles, California businesses the services of BlackBerry-premier professionals who can help businesses to manage their BlackBerry environments or migrate smoothly to a more popular smartphone solution.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for businesses of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations often resort to external support firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, gives small businesses an economical alternative for incorporating BlackBerry products seamlessly into their IT system.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and control BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered quickly and safely.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Address Phone Link
Anaheim 3333 Michelson Drive, Suite 300
Irvine, 92612		 657-999-1717 Anaheim Network Support Services
Beverly Hills 468 N Camden Dr. #200
Beverly Hills, 90210		 424-354-0123 Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612		 949-447-5557 Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, 90806		 562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, 90071		 213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, 90266		 310-421-4766 Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, 92691		 949-429-4589 Mission Viejo Network Support Services
Ontario Ontario Airport Center, 337 N. Vineyard Avenue, Suite 400
Ontario, 91764		 909-687-2199 Ontario Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, 91106		 626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, 90404		 424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, 91403		 818-666-3781 Sherman Oaks Network Support Services

Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for handling key jobs like smartphone installation, upgrades, and deactivation and also offering a strong infrastructure for data protection and fault tolerance. BlackBerry BES Server delivers transparent integration between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry Enterprise Server offers a wealth of security capabilities starting with automatic encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent flexibility in adjusting degrees of protection to match the specific requirements of your network. Progent's BlackBerry certified consultants can assist your company to select powerful security functions and activate them remotely. Examples of these over-the-air selectable security features are:

  • Disable a device
  • Erase information from a missing or stolen smartphone
  • Disable Bluetooth
  • Enable built-in defenses against malware

BlackBerry Enterprise Server also offers flexibility in determining how to prevent users from loading or running unsafe or prohibited software. Progent can assist you to choose blocking techniques such as:

  • Specify precisely which applications are allowed on the device
  • Prevent third-party applications from using persistent memory on the BlackBerry device
  • Determine which resources external programs can use on the BlackBerry smartphone
  • Limit the types of access external applications running on the device can initialize
  • Prevent all external programs from being installed or run on the BlackBerry device

Expert RIM BlackBerry Consulting and Technical Support Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to provide prompt technical help to companies in the Los Angeles region or anywhere in the state of California. Progent's seasoned remote technical support team has helped businesses resolve computer issues and reduce IT service costs in each state in the U.S. and established a substantial base of loyal clients. (Refer to Progent's client testimonials.)

Progent offers remote assistance for a wide selection of issues related to RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving wireless security. Important BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and delete BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the MDS and IM, deploy access control lists, control Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs assessment, system architecture, deployment planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless environment that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and equipment meet your requirements, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about options for software editions, server hardware and mass storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Professional
If you wish to contact Progent about technical expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.