Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent access to messaging, scheduling, web-based programs, and other critical business information. Progent offers Los Angeles, California businesses the expertise of BlackBerry-certified experts who can assist companies to manage existing BlackBerry environments or migrate smoothly to a more popular mobile platform.
As the complexity of small company IT technology has increased, and as the need for world-class security, dependability, and recoverability has grown to be the norm for businesses of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often resort to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry-based solutions economically and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's proven remote support capabilities, gives small businesses an economical solution for incorporating BlackBerry technology seamlessly into their business information network.
Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and support BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
Progent locations in Los Angeles Metro Area
||468 N Camden Dr, #200
Beverly Hills, CA 90210
||Beverly Hills Network Support Services
||9410 Owensmouth Ave
Chatsworth, CA 91311
||Chatsworth Network Support Services
||3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
||Long Beach Network Support Services
||355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
||Los Angeles Network Support Services
||1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
||Manhattan Beach Network Support Services
||1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
||Pasadena Network Support Services
||2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
||Santa Monica Network Support Services
||15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
||Sherman Oaks Network Support Services
||27240 Turnberry Lane, Suite 200
Valencia, CA 91355
||Valencia Network Support Services
Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry wireless handsets, offering a centralized platform for controlling critical jobs such as device installation, updates, and deactivation and also providing a strong foundation for data protection and fault tolerance. BlackBerry BES Server supports transparent integration between Exchange Server, Groupwise, or IBM Lotus Domino email servers and BlackBerry handsets and allows remote synchronization.
BlackBerry BES Server features a wealth of data protection options beginning with advanced encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also allows excellent flexibility in selecting levels of protection to meet the specific needs of your company's network. Progent's BlackBerry authorized engineers can help you to choose advanced security features and activate them remotely. Samples of these wirelessly selectable security settings are:
- Lock down a BlackBerry smartphone
- Erase information from a missing smartphone
- Disable Bluetooth functionality
- Activate internal protection against malicious attacks
BlackBerry BES Server also offers versatility in selecting mechanisms to prevent users from loading or running unsafe or unauthorized software. Progent can help you to select protective processes such as:
- Specify precisely what programs are allowed on the device
- Block third-party software from using non-volatile storage on the BlackBerry smartphone
- Select which resources external software can access on the BlackBerry device
- Limit the kinds of access external software running on the BlackBerry smartphone can establish
- Block all external programs from being loaded or executed on the device
Expert RIM BlackBerry Consulting and Technical Support Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available by phone to deliver prompt assistance to businesses in the Los Angeles region or throughout California. Progent's seasoned online consulting team has helped businesses resolve computer problems and cut IT service costs in each state in the United States and built a substantial base of loyal clients. (Refer to Progent's customer testimonials.)
Progent can provide remote assistance for a wide selection of technologies related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can also assist you to resolve a broad array of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a leader in providing nationwide remote support for small company IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support costs low and, by handling issues quickly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and assist your company to define and install appropriate security options.
Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange.
Contact Progent for Help from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about consulting help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.