In addition to offering fast contact with high-level network consultants and subject matter experts to assist Los Angeles, California businesses with specific IT problems or longer-term initiatives, Progent can provide short-term staff augmentation to deliver more generalized assistance like PC support, network administration, and Help Desk call center response. Short-term staffing can help businesses to deal with expected or unexpected peaks in demand for IT services, which may be caused by scenarios such as company mergers, data center relocation, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Temporary staffing can also fill voids left by the absence of in-house IT personnel because of scheduled vacations, health issues, resignation, or other reasons.
Advantages of Progent's Short-Term Staffing Program
Progent's temporary staffing services give organizations the flexibility to respond to surges in requirements for IT personnel without being saddled with the costs and delays that come with vetting and recruiting appropriate technical help and without the burden of increasing your full-time head count.
Important aspects of Progent's temporary staffing services include:
Progent's Shared Help Desk Service
- Rapid access to proven IT professionals
- Easy engagement, cessation, and resumption of services
- Transparent augmentation of your full-time IT team
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
- Strong working relationship with a world-class, full-spectrum source for IT expertise
Progent's shared Help Desk service is a specialized on-going staff augmentation option that allows IT organizations to divide the work of Help Desk support seamlessly between their in-house network staff and Progent's extensive team of technical support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's shared Help Desk program is a collaborative support solution based on by the industry's leading shared professional services platform for streamlining, service calls, ticketing, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience providing remote and onsite network expertise for businesses throughout the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold top certifications including CISSP, CISM, and GIAC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Los Angeles, California Businesses
Progent's seasoned team of certified consultants can provide Los Angeles, California businesses a wide range of remote technical guidance and debugging expertise. Areas of expertise offered under Progent's consulting program for network service firms include:
Contact Progent for Temporary Staff Augmentation for Los Angeles, California Companies
To learn more about Progent's temporary supplemental staffing services for Los Angeles, California businesses, call 800-993-9400 or visit Contact Progent.