Southern California Contact Information:

Southern California Onsite IT Consulting
Progent locations in Southern California

City Street Address Contact Information
Anaheim, CA 2400 East Katella
Suite 800
Anaheim, California, 92806
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverley Hills, CA 468 N Camden Dr
Beverly Hills, California, 90210
Sales Phone: 424-354-0123

Link: Los Angeles Network Support Services
Irvine, CA 2102 Business Center Dr
Irvine, California, 92612
Sales Phone: 562-583-3336

Link: Irvine Network Support Services
Long Beach, CA 3780 Kilroy Airport Way
Suite 200
Long Beach, California, 90806
Sales Phone: 562-314-4498

Link: Long Beach Network Support Services
Los Angeles, CA 355 S Grand Ave Suite 2450
Suite 2450
Los Angeles, California, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach, CA 1500 Rosecrans Ave
Suite 500
Manhattan Beach, California, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Pasadena, CA 1055 E Colorado Blvd
5th Floor
Pasadena, California, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica, CA 2425 Olympic Blvd
Suite 4000W
Santa Monica, California, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks, CA 15260 Ventura Blvd
Suite 1200
Sherman Oaks, California, 90071
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Fast Remote Help for Los Angeles IT Networks
Urgent Online Consulting for Los Angeles SystemsFor companies located in Los Angeles or anywhere in California, Progent offers remote technical support for networks based on any mix of Microsoft Windows, Cisco, macOS and OS , or Linux technology. Progent's Microsoft qualified professionals have delivered online support to companies in all 50 states in the United States. (Check out recommendations from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE network specialists to help with complex networking issues, as well as the services of CISSP-qualified security experts to help with advanced security design and diagnostic issues.

Progent's online support experts provide excellent value due to the fact that they possess the real-world background and are equipped with the sophisticated tools necessary to resolve the majority of network issues rapidly. Efficient support lowers immediate costs because solutions use up minimal chargeable consulting minutes. Remote support also avoids the expense of sending a consultant to your location. Your organization benefits additionally with indirect costs by reducing or avoiding system downtime and associated losses resulting from business discontinuity, disgruntled customers and vendors, unproductive employees, and distracted management. Progent's advanced remote consulting know-how is particularly valuable for businesses that are dependent on public clouds for vital infrastructure or software such as Azure, Amazon AWA, or Office 365 Exchange Online, where on-premises tech support may not be an alternative.

Progent's billing model for remote support is designed to stretch your network support dollar. Progent bills by the minute for phone consulting, so you are charged only for the services that you actually get. Unlike many remote support companies, Progent requires no startup fee or minimum payments. Progent's one-minute granularity and clean policy for pricing do away with situations where quick repairs somehow turn into large tabs. Progent's penchant for handling problems quickly means you spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined a collection of optimized tools and field-proven methodologies which ensure the maximum degree of effectiveness for online help and repair for information systems of all sizes. Progent offers protected VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the staff of Progent's remote service group to access your environment without compromising corporate security.

Progent's sophisticated service reporting application maintains detailed histories for all service that Progent's clients have received. Progent's authorized consultants have the benefit of the records of services rendered to each Progent client by every consultant. This database of problems and fixes is stored as an easily retrievable internal database that enables Progent's remote support engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's extensive list of certifications and close associations with major vendors including Cisco and Microsoft open up other extensive technical knowledge bases and permit quick access to manufacturers' in-house engineering staff so Progent's online service specialists can arrive at optimal resolutions promptly.

Online support services provided by Progent to companies in Los Angeles and anywhere in the state of California include:

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, fixed-price services designed to enable small and mid-size businesses to utilize the same advanced technology deployed by some of the industry's leading enterprises. Progent's ProSight portfolio of network monitoring and management services covers all key facets of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis technology to defend endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to address the complete malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast restoration of vital data, apps and VMs that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, monitor, optimize and debug their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating devices that need critical software patches, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system running efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management personnel and your Progent engineering consultant so that all potential problems can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved easily to a different hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential network devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) environment. Both versions also include one year of advanced remote network monitoring and management. Advantages can include lower-cost management, better compliance with data security requirements, more efficient utilization of network resources, quicker problem resolution, more reliable backup and recovery, and increased uptime. Learn more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The interview is intended to assess your company's ability to block or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective AV and backup system that aligns with your business requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the services of seasoned online consulting professionals for contract IT programs. Progent's rates for longer-term development or consulting projects are set based on the qualifications of the consultants assigned. Progent's background in these important fields of computer technology allows customers to complete critical projects economically and on schedule. Progent's special remote consulting services include:

  • Call Center Support
    Progent's Help Desk Call Center service offerings for companies with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk outsourcing, virtual Helpdesk support services, and Help Desk consulting. Progent's Call Center outsourcing services are a convenient solution for businesses who don't have the budget to build and maintain an in-house Help Desk Call Center but who need quick response from a dependable Call Center with professional phone assistance as well as the ability to escalate the most challenging problems to advanced engineers.

    Progentís Virtual Help Desk is intended for larger businesses and operates as a seamless addition to your current Help Desk staff. Progent's Virtual Help Desk Call Center can act as a an escalation option for the most difficult computer system problems, or be available in hectic instances when your regular service providers are swamped.

    Progent's Help Desk staff of veteran network professionals offers your clients in Los Angeles or anywhere in the state of California quick communication with a dependable technical support group with extensive background delivering telephone-based support and online diagnostics for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's concentration is to earn the Help Desk Call Center the reputation as a significant contributor to company productivity, and Progent's aim is to fix instead of simply annotate IT issues.

  • Applications Support: Education, Customization, and Integration
    Progent's Applications Experts staff can supply phone-based and in-depth engineering expertise and training in special business application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. To find out more information about Progent's expertise, custom programming, and training services, visit Progent's Applications Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; cohesive integration of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate smoothly from a previous release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver companies in Los Angeles, or anywhere in the state of California, remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune SCOM for your business so your network maintenance is proactive and automated. By anticipating emerging trouble spots before they result in full-scale emergencies, proactive monitoring can ward off disruptive and expensive network crises. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows networks, or environments powered by a variety of OS platforms.
How Your Los Angeles Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent phone-based expertise with Windows, macOS and OS X, or Linux networks, visit Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or see Contact Progent. For organizations and new ventures in Los Angeles or anywhere in the state of California, Progent's phone-based computer support engineers can deliver expert and affordable IT support the instant your company requires it. More than a decade of offering online technical assistance has led to Microsoft Partner status for Progent's consultants and has allowed Progent to develop world-class troubleshooting skills and to fine tune online connectivity tools to solve IT problems quickly while eliminating the expense and lost productivity associated with on-site service visits.

Even if your Los Angeles company has a local independent support technician or maintains an in-house organization that can handle common network issues, Progentís Microsoft and Cisco certified consultants can still offer a convenient and transparent remote extension of your local resources in cases when your regular IT support personnel either lack the time or the knowledge to address unexpected system crises or especially tough integration projects.

Features of Progent's Online Computer Services for Los Angeles
Progent's phone support, Internet-based repair, network security expertise, and network management services offer companies in Los Angeles or anywhere in the state of California unparalleled leverage for your support budget. Whether you need one-time phone help and Internet-based network repair or ongoing Help Desk outsourcing services and network management, Progent's experts can provide your office enterprise-level IT support while permitting you to avoid the expense and hassle of carrying a large in-house IT staff. Highlights of Progent's online help services include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, depth of technical experience, refined support software, and understanding of enterprise networking enable businesses to escape the pitfalls associated with exclusive dependence on smaller service organizations, individual freelance service providers, or over-stretched in-house resources.

Progent stands out by offering:

How Does My Business Start Receiving Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, go to Immediate Online Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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