Southern California Contact Information:
Progent offers consulting services and onsite technical support throughout Southern California including Orange County and San Diego.
Progent locations in Southern California
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Los Angeles Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 562-583-3336
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For small companies located in Los Angeles or anywhere in California, Progent offers technical support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX and Microsoft technology. Progent has provided remote troubleshooting to companies in all 50 states in the United States. (Refer to Progent's client testimonials). Progent also offers the expertise of CCIE-qualified network specialists for complex infrastructure problems, as well as the services of CISSP-accredited security engineers to help with high-level security architecture and disaster recovery preparedness.
Progent's remote technical support engineers represent excellent leverage because they have the practical experience and the advanced technology to resolve the majority of information system problems quickly. This lowers direct expenses since service calls require fewer billable minutes. Remote support also avoids the expense of sending an engineer to your office. Your organization benefits additionally with incidental expenses by minimizing or eliminating network downtime and related losses resulting from business disruption, disgruntled customers and vendors, idle workers, and distracted executives.
Progent's billing policy for online support is structured to stretch your IT service investment. Progent charges by the minute for phone assistance, so you are billed exclusively for the support that you actually get. Unlike many remote support companies, Progent requires no initialization charge or minimum job duration. Progent's one-minute billing unit and clean policy for billing eliminate situations where quick fixes somehow turn into major tabs. Progent's penchant for solving problems quickly results in your business conserving money.
Progent's Remote Support Technologies
Over the years, Progent has refined an array of customized tools and field-proven methodologies that ensure the highest degree of effectiveness for remote technical support and troubleshooting for small and midsize company computer systems. Progent provides safe VPN support for gateways from multiple popular vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN connectivity permits the experts of Progent's Technical Response Center to connect to your company's system remotely without compromising network security.
Progent's powerful service reporting application stores detailed records for the support that Progent's customers have been provided. Progent's team engineers have the benefit of the records of assistance delivered to each customer by any consultant. This database of trouble tickets and solutions is organized as an easily accessible support knowledge base that allows Progent's remote technical engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support grows daily. Progent's advanced accreditations and working associations with key industry leaders including Cisco and Microsoft make available other extensive support databases and allow quick access to vendors' in-house support staff with the result that Progent's online service experts are able to determine optimal solutions promptly.
Start Receiving Online UNIX/Linux, Solaris, or macOS and OS X Network Support from Progent
To access Progent's phone support in Los Angeles or anywhere in California or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical requirement for IT help, visit Immediate Urgent Support.
Phone-based Support Services Available from Progent
Progent's phone-based network support professionals offer credentials in a comprehensive array of technologies. This broad scope of technical skills permits Progent's engineers to manage virtually any crisis likely to occur in a small or midsize company information system. Certifications held by Progent consultants in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional (CCVP), and Design Professional.
To help customers with multi-OS environments, Progent also provides the skills of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP network security specialists, and CISSP-ISSAP consultants.
Phone-based technical support services available from Progent to small businesses in Los Angeles and throughout the state of California include:
Special Support Programs Available from Progent
UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote support services cover a broad range of computer technology such as system architecture, email solutions, network and process security, UNIX and Microsoft Windows coexistence, VMware products for server hardware consolidation and easy administration, and transitioning from legacy systems to the latest Windows or Linux-based solutions. Progent's group-based methodology for resolving network issues enables quick escalation, when required, to consultants with task-relevant expertise to tackle complex situations. This accelerates solutions of critical problems, reduces lost productivity, and cuts service expense.
Progent's UNIX and Linux support engineers can provide emergency online help for diagnosing problems affecting UNIX/Linux networks based on leading derivatives of UNIX including:
Important Linux versions for which Progent offers expertise include:
- macOS and OS X
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- Slackware Linux
Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco CCIE certification is the top recognition for networking consultants, and indicates an individual's networking knowledge at the master level. Cisco qualified CCIEs know how to handle even the most difficult issues surrounding network infrastructure planning, integration, administration, protection, and repair. Cisco qualified CCIEs work with the highest priority with Cisco's in-house engineers in isolating problems with Cisco IOS network management utilities and coming up with alternate approaches or identifying program updates. Cisco CCIEs represent an excellent value since their depth of expertise permits them to resolve the most intractable problems rapidly. In many cases, less seasoned consultants can struggle for hours or even days with identical tasks that a CCIE can fix in a few minutes.
Few consulting organizations make Cisco-qualified CCIEs accessible to help small and medium sized companies. Progent offers quick telephone contact with a Cisco CCIE so your company can get timely assistance for severe network infrastructure problems that are lowering business efficiency but are beyond the scope of your ordinary computer maintenance group or consultant. Progent's Cisco-qualified CCIE support experts can connect to your network via the latest on-line support tools to provide quick, safe, and affordable analysis and remediation.
Progent's Cisco-qualified CCIEs offer consulting for all of Cisco's popular selection of networking devices such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, protected broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, plus Virtual Private Network technology.
Authorized Windows Experts
Progent's Microsoft-certified online support professionals can provide computer system problem solving and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of consulting professionals who can help your company with a wide range of platform support services including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange 2016 migration, Exchange 2013 configuration,
Exchange Server 2010 monitoring and support,
SharePoint 2013 application development,
Skype for Business migration support, Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
Systems Center Operations Manager network monitoring,
Project Server training,
Small Business Server consulting, and
Windows Essentials cloud integration.
Progent in addition can deliver a wide range of remote desktop support including Windows 7 integration, upgrading to 64-bit workstation applications, configuring Microsoft Office 2010, and streamlining desktop configuration.
CISSP, ISSAP, and CISM Certified Network Security Engineers
Progent's certified CISSP, ISSAP, and CISM network security consultants offer a range of system protection services to enhance the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against internal or external threats or assist you to recuperate rapidly following a serious breach. Security solutions available from Progent cover in depth network security analysis using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds tools and Nikto; rapid recuperation from malicious attacks; installing firewalls; establishing safe techniques for remote and mobile connectivity; securing your messaging system against viruses, spam and directory harvest attacks; and instituting round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert online consulting services to help companies of all sizes connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that combine physical IT assets as well as cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration services such as Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent can provide the services of seasoned remote consulting professionals for special projects that small companies often need. Billing rates for ongoing development or consulting projects are set based on the level of expertise of the consultants assigned. Progent's background in these special fields of computer technology enables clients to complete critical projects economically and on time. Progent's project-based online consulting services include:
How Your Los Angeles Company Can Contact Progent's Online Technical Support Experts
Help Desk Support
Progent's Help Desk Call Center support alternatives for small businesses with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk support services, and Helpdesk operations consulting. Progent's Help Desk outsourcing services are intended for small organizations who lack the money or time to build and maintain an in-house Call Center but who need quick access to an efficient Help Desk Call Center with professional telephone support as well as the in-depth expertise to escalate complex problems to advanced engineers.
Progentís Virtual Help Desk is intended for bigger businesses and serves as a seamless extension of your established Help Desk resources. Progent's Virtual Help Desk Call Center can serve as an escalation resource to handle the most difficult network issues, or be available in overflow situations when your ordinary support engineers are overwhelmed.
Progent's Help Desk consulting support can assist you in establishing an effective new Call Center or revamping your current organization, selecting or customizing Call Center software to meet the particular needs of your business, or adding temporary online staff to reinforce your in-house Help Desk Call Center team during demanding scenarios like software migrations, major updates, or rolling out brand new applications.
Progent's Call Center team of veteran information technology experts offers your clients in Los Angeles or anywhere in the state of California quick contact with a large network service resource with extensive experience offering telephone-based consulting and online repair service for computer environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to give the Help Desk perception as a key driver of company success, and Progent's intent is to fix instead of merely report technical issues.
Business Applications Services: Training, Custom Development, and Integration
Progent's Applications Consulting Group offers online and in-depth engineering expertise and education in special application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, custom programming, and training for familiar Microsoft applications including CRM, Microsoft Office Project, MS Word, and Microsoft Office Excel. For more about Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Progent's Apple Mac consultants can nurture the artistic components of Macintosh systems by providing phone-based consulting services and education in imaging, sound, and video. Progent's support professionals can provide help in a range of Mac creative tools such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with special projects such as capturing or digitizing audio or video or establishing an audio/video production studio.
Remote Network Monitoring Services
Progent offers businesses in Los Angeles, or anywhere in the state of California, remote computer system monitoring support powered by MS Operations Manager network monitoring and reporting, customized by Progent to fit your business so your network support is proactive and automated. By uncovering possible issues before they expand into crashes, remote monitoring can head off stressful and costly information system failures. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X systems, Windows networks, or systems powered by a mix of OS platforms.
To get in touch with Progent about urgent phone-based help with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Nationwide Remote Help, call 1-800-993-9400, or visit Contact Progent.