Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 949-447-5557
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
|Mission Viejo, CA
||27201 Puerta Real
Mission Viejo, California, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
Ontario, California, 91764
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For small businesses in Los Angeles or anywhere in the state of California, Progent provides support for computer systems powered by UNIX or Linux or for networks that include a mix of UNIX and Microsoft Windows platforms. Progent has provided online troubleshooting to companies in all 50 states in the United States. (Refer to Progent's client recommendations). In addition, Progent offers the consultation Cisco CCIE-certified engineers for complex connectivity problems, as well as the services of CISSP and CISM-certified security engineers to help with advanced security design and disaster recovery planning.
Progent's online support engineers offer exceptional leverage due to the fact that they are equipped with the real-world experience and the sophisticated tools to solve most network issues rapidly. This lowers immediate costs because service calls accumulate a smaller number of chargeable minutes. Remote support also eliminates the cost of dispatching an engineer to your site. Your company saves additionally in incidental expenses by minimizing or eliminating system downtime and related costs stemming from business disruption, disgruntled clients, idle workers, and distracted executives.
Progent's pricing policy for online support is designed to get the most out of your network support investment. Progent charges on a per-minute basis for phone consulting, so you pay only for the support that you receive. In contrast to typical online support companies, Progent imposes no initialization surcharge or minimum job duration. Progent's per-minute billing unit and clean model for billing eliminate scenarios where quick fixes manage to turn into substantial tabs. Progent's skill at solving problems efficiently results in your company conserving cash.
Progent's Remote Support Tools
Through years of experience, Progent has developed a collection of optimized tools and field-proven processes that allow the highest level of efficiency for online engineering help and troubleshooting for small business IT systems. Progent provides secure Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN technology permits the staff of Progent's Technical Response Center to connect to your network without violating system security.
Progent's proprietary customer support database system maintains extensive documentation of the service that Progent's customers have received. Progent's authorized engineers have the benefit of the specifics of assistance rendered to every customer by every Progent engineer. This history of issues and resolutions is organized as a readily exploitable support knowledge base that allows Progent's online support engineers to share their experiences company-wide to ensure that the efficiency of Progent's support services improves daily. Progent's high-level certifications and working associations with major industry leaders such as Cisco and Microsoft permit access to other extensive support databases and permit fast access to manufacturers' in-house engineering staff with the result that Progent's remote consulting experts can find the best resolutions promptly.
Initiate Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To access Progent's phone support in Los Angeles or anywhere in California or to learn additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, visit Immediate Emergency Support.
Remote Technical Services Provided by Progent
Progent's remote technical service experts have certified skills in an extensive array of technologies. This wide range of IT skills enables Progent's consultants to address virtually any problem that may take place in a small or midsize business network. Credentials held by Progent consultants in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
To support businesses with mixed-platform environments, Progent also provides the support of consultants with high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP network security experts, and Information System Security Architecture Professional engineers.
Phone-based technical services Offered by Progent to companies in Los Angeles and anywhere in the state of California include:
Special Support Programs Offered by Progent
UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online support services address a broad spectrum of information technology including system architecture, messaging solutions, network and process security, UNIX and Windows integration, VMware products for server hardware consolidation and simplified management, and migration from older applications to the latest MS Windows or Linux solutions. Progent's team-oriented approach to resolving technical problems enables fast escalation, when required, to engineers with task-relevant experience to tackle challenging scenarios. This accelerates repair of critical problems, minimizes lost productivity, and lowers service costs.
Progent's UNIX/Linux support engineers can provide emergency online assistance for troubleshooting problems within UNIX/Linux networks based on popular variants of UNIX including:
Important Linux variants for which Progent can provide expert support include:
- Apple macOS and OS X
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- Silicon Graphics IRIX
- SUSE Linux
- Slackware Linux
Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest recognition for network infrastructure professionals, and validates a person's networking skills at the expert level. Cisco CCIEs know how to deal with even the most intractable issues encountered in network planning, installation, management, protection, and troubleshooting. Cisco CCIEs operate on a privileged basis with Cisco's in-house support staff in analyzing anomalies with IOS network administration tools and developing workarounds or locating program patches. Cisco CCIEs represent an excellent value since their deep expertise permits them to fix the most intractable problems rapidly. In typical cases, less qualified service providers can struggle for hours or days with the same tasks that a Cisco CCIE can resolve in minutes.
Few service organizations make Cisco-qualified CCIEs available to assist small and medium sized companies. Progent can provide quick phone access to a Cisco authorized CCIE so your company can receive timely help for severe network infrastructure problems that are impacting worker efficiency but are outside the scope of your local computer maintenance providers. Progent's Cisco-qualified CCIE consultants can connect to your environment using the latest remote support tools to provide fast, safe, and affordable analysis and repair.
Progent's CCIEs can provide assistance with the entire range of Cisco's industry-leading family of infrastructure devices such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM modules, secure broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) products.
Authorized MS Windows Experts
Progent's Microsoft-qualified remote service professionals can deliver network repair and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can provide your business the expertise of consulting professionals who can help you with a broad range of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2013 development,
Microsoft Skype for Business Server planning and deployment consulting, Microsoft Lync Server integration and Microsoft Communications Server troubleshooting, Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows Essentials cloud integration.
Progent in addition can deliver a full range of online PC desktop support services such as Windows 7 migration, moving to 64-bit workstation software, configuring Office 2010, and automating PC desktop image creation.
CISM and CISSP Certified Network Security Professionals
Progent's accredited CISSP, ISSAP, and CISM network security engineers can provide a range of system protection solutions that can strengthen the defenses of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against assaults or help your business to recover rapidly following a serious penetration. Security consulting services offered by Progent cover thorough security analysis using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds tools and Hydra; rapid cleanup after virus and worm attacks; installing firewalls; designing secure techniques for remote and mobile access; defending your messaging infrastructure against viruses, spam and directory harvest attacks; and instituting 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote consulting support to help companies of all sizes connect their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that utilize physical resources as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent can provide the skills of seasoned remote consulting professionals for special projects that small companies frequently request. Progent's rates for ongoing consulting projects are determined based on the qualifications of the engineers assigned. Progent's background in these special areas of information technology allows customers to execute major projects within budget and on time. Progent's special remote engineering services include:
How Your Los Angeles Company Can Contact Progent's Online Technical Support Experts
Help Desk Support
Progent's Call Center service options for small and midsize companies with environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Help Desk Call Center outsourcing services are intended for small organizations who don't have the resources to support an internal Call Center but who need fast access to a reliable Help Desk with proficient telephone support plus the available expertise to escalate complex problems to high-level engineers.
Progentís Virtual Help Desk is intended for bigger businesses and acts as a transparent supplement to your current Call Center organization. Progent's Virtual Help Desk Call Center can act as an escalation resource to resolve the toughest technical challenges, or be available in hectic instances when your other support engineers are swamped.
Progent's Call Center consulting services can support you in establishing an effective new Call Center or improving your established one, identifying or customizing Help Desk software products to meet the particular needs of your business, or providing occasional online personnel to supplement your existing Call Center resources to deal with unusually busy events like software migrations, mass upgrades, or installing new applications.
Progent's Help Desk staff of veteran network experts offers your workers in Los Angeles or anywhere in the state of California immediate contact with a dependable network service resource with years of experience delivering telephone-based consulting and remote troubleshooting for networks powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Call Center perception as a crucial contributor to business productivity, and Progent's target is to fix rather than simply annotate technical problems.
Applications Services: Education, Custom Programming, and Troubleshooting
Progent's Applications Consulting Group offers remote advanced engineering expertise and education in key business application areas including ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, customization, and training for familiar Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Office Word, and MS Office Excel. To learn more on Progent's consulting, custom development, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Progent's Mac consultants can nurture the creative facets of Apple Mac systems by delivering phone-based help support and training in graphics, sound, and motion video. Progent's support professionals offer help in a variety of Macintosh programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with common projects such as scanning or digitizing audio or video or setting up an audio/video post production lab.
Online Network and Server Monitoring Services
Progent can provide businesses in Los Angeles, or anywhere in the state of California, online computer system monitoring services powered by MS System Center Operations Manager network monitoring, enhanced by Progent for your business so that your network support is proactive rather than reactive. By spotting possible problems before they grow into crashes, automated monitoring can ward off disruptive and costly service breakdowns. Progent can also assist with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft networks, or networks that support a mix of platforms.
To get in touch with Progent about urgent remote expertise with UNIX/Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Urgent Online Support, phone 1-800-993-9400, or see Contact Progent.