Expanding your remote workforce may have a major effect on IT infrastructure, security, and corporate processes. Progent has 20 years of background helping businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Los Angeles company to select the appropriate technologies and follow best practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services that go from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Los Angeles, California businesses to with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, backup/restore solutions, and streamlined management.
IP Voice Integration for Remote Workers
Expanding the corporate PBX environment to include teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's current or older platforms for IP voice solutions. Progent can help businesses of all sizes to plan or tune a remote VoIP environment that provides the flexibility, convenience and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses optimize their existing Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. CUCM supports additional combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM support, refer to Cisco Unified CM expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to support your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, visit CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with users operating outside the corporate firewall
such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these VoIP solutions and deliver online deployment and troubleshooting expertise.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Los Angeles, California company, call 1-800-993-9400 or visit Contact Progent.