Expanding your at-home workforce may have a major impact on network architecture, security/compliance, and company processes. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Los Angeles company to pick the appropriate technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent offers services ranging from as-needed expertise for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Los Angeles, California organizations to with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, endpoint security, data protection solutions, and unified management.

IP Voice Integration for an At-Home Workforce
Expanding the company PBX environment to accommodate remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or legacy products for IP voice management. Progent can help organizations of any size to design or tune a remote VoIP service that delivers the flexibility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations tune their existing Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports additional combined media services like unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, visit CUCM consultants.
  • CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can assist your company to support your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, visit CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and deliver on-demand configuration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Los Angeles, California company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network telephony. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified unified communications consultants offer online and onsite support to assist you to maintain and repair your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.

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    Progent's Microsoft-certified SQL Server application developers and DBAs offer online expertise to assist organizations of any size to build, administer, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide help with any phase of the application life cycle in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.

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    Our Experts Team offers consulting in key technologies including Macintosh networking and programs; Support for Linux, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Line-of-business and vertical application support; CIO, business analyst, and project management services; Custom program design and deployment; Web site, eCommerce, EDI, and client information portal development and integration; SQL management and performance help; Business intelligence consulting; and Telecom architecture support.

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    Progent's Microsoft consultants can provide advanced support in deploying, operating and debugging all versions of Microsoft Project Server and can deliver a broad variety of cost-effective remote support services following proven best practices to assist organizations of any size to receive all the benefits of this leading platform. Services available from Progent include solution design, installation and migration, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.

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    Progent's Microsoft-certified professionals have over 10 years of background delivering email solutions for customers ranging from small businesses to large enterprises. Progent provides affordable support for all editions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and facilitate off-site and mobile email connectivity. Progentís Microsoft Exchange support services can assist you in planning and implementing a move from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also provides integration help for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can help you integrate Outlook Web App (OWA) for popular browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.

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    Progentís certified Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing common OS-specific security holes.

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    Microsoft Dynamics GP accounting offers analytics and reporting features that allow you to track all operations, sales and spending, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can enable you to create reports that let you analyze your business more thoroughly, converting raw data into useful management information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer custom line-of-business software development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.

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    NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for the legal profession. Progent offers remote guidance from NetDocuments experts who can help your law firm to design, configure, manage, optimize, or troubleshoot a document management system (DMS) solution based on NetDocuments.

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    Progent provide businesses of all sizes enterprise-class IT online or on-premises consulting services for networks powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security consulting for businesses ranging from the small office to the global enterprise.

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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, monitor, enhance and debug their networking appliances like switches, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding devices that need critical updates, or isolating performance bottlenecks.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior analysis tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to manage the entire threat lifecycle including protection, detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.

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