Small office networks situated anywhere in the state ofLouisianacan get immediate phone-based access to a Cisco qualified CCIE network professional to fix urgent issues involving your IT network. Progent maintains the most extensive group of CCIE consulting experts available online of any independent support organization in the country. Rates are reasonable, billing is by the minute, sign-up is immediate, and support is unbeatable.

In case yourLouisianacompany is beyond larger urban neighborhoods likeNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, access to qualified CCIE engineers is often unavailable when there's a network crash. This can result in a loss of income for your company. By utilizing Progent, you can get in touch with a CCIE professional who can offer the expertise to get your computer network operating.

What Makes Support from a Cisco-certified CCIE So Significant?
A CCIE is a world-class infrastructure specialist who achieves this prestigious title only after strenuous examinations administered by Cisco. CCIEs can handle the most complicated issues associated with computer network interfacing, repair, and configuration. Progentís CCIEs operate freely with Cisco's internal engineers in analyzing issues with Cisco IOS software and coming up with workarounds or obtaining software patches to correct problems. Most CCIEs are employed by large corporations or national ISPs, and so their help is not easily accessible to small businesses.

For businesses anywhere in Louisiana, Progent offers convenient, quick, and economical remote help from Cisco authorized CCIE consultants. Cisco Certified Internetwork Experts (CCIEs) are highly-qualified networking subject matter experts who are awarded this prestigious classification only after thorough examination by Cisco. CCIEs are able to handle the most complicated issues surrounding network design, configuration, capacity, repair, and maintenance. Progentís CCIE consultants cooperate closely with Cisco in-house staff in identifying problems with Cisco's IOS software and devising workarounds or obtaining software updates to resolve anomalies. Progent offers fast remote support from a CCIE so you are able to receive timely help for complex network problems that are affecting worker productivity but are beyond the scope of your usual IT service resources. Progent's CCIE support engineers can access your environment via state-of-the-art online connectivity technology to provide quick and cost-effective analysis and remediation of urgent network problems.

How Progent's CCIEs Offer Help with Cisco-based Networks in Louisiana
Progent's CCIE experts provide world-class assistance for a broad range of Cisco technologies including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Security Appliances
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Following Cisco's purchase of Sourcefire, the entire family of ASA 5500-X firewalls can be provisioned to enable Firepower Services, based on Sourcefire's Snort product, which is the market's most popular intrusion protection system (IPS). Firepower services bring powerful new features including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-premier CCIE network experts can assist you to manage your existing PIX or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, deploy, optimize, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services. See more information about Cisco ASA Next Generation Firewalls with Firepower Services configuration and debugging services.

Cisco Router Products
Progent's CCIE and CCNP Premier consultants can help your business to design, configure, and support an integrated network infrastructure that can streamline processes, lower expenses, and speed up you return on investment. By combining Cisco integrated services routers with Cisco Catalyst switches support and Aironet APs deployment help or Cisco Meraki cloud-managed APs configuration support, Progent can dramatically enhance the business value of your network infrastructure in Louisiana. Progent offers extensive online help. To see more about Progent's expertise in Cisco routers, refer to Cisco Routers Consulting Support.

Aironet and Meraki 802.11ac Wi-Fi Access Points and Wireless LAN Controllers
Progent can provide a Cisco-certified wireless networking consulting professional to assist your business to design, deploy, manage and repair a converged wired/wireless ecosystem incorporating a broad range of wireless products that provide the identical security, scalability, and manageability you demand from a wired environment. Progent's Aironet Access Point consultants, Meraki Wi-Fi Access Point specialists, and Cisco-certified wireless controller consultants can assist you to maintain legacy Wi-Fi products from Cisco or upgrade efficiently to current 802.11ac Wi-Fi technology. Progent can also help you to perform complex Cisco wireless IP phone configuration with Cisco access points for mobile onsite telephony. Progent's CISA and ISSAP security specialists can advise you about how to design protection into your wireless network and your business operations. Progent's disaster recovery consultants and business continuity planners can assist you to deploy the high availability (HA) features incorporated into Cisco's wired/wireless technologies so your converged network delivers continuing return on investment. Progent offers affordable remote and onsite Wi-Fi site surveys to assist your company to design and deploy a wireless LAN with custom-designed access point clusters optimized for your specific office layout, building structure, and intended application.

Cisco VoIP Phone and IP Video Phone Integration
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Cisco Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

Cisco Unified Communications Manager and CallManager Collaboration
Cisco Unified Communications Manager (Unified CM), originally branded CallManager, functions as the foundation of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) offer an advanced IP-PBX solution by integrating tightly with apps that include Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager consultants can help with any aspect of Unified CM support and debugging in areas such as integrating Cisco Voice over IP phones and desktop video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, creating UCS server clustering solutions for high availability, and integration with Exchange and Skype for Business.

Cisco, Nexus and Meraki Switching Solutions
Progent's Cisco-certified CCIE network technology engineers can provide expert remote and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that range from small companies and campus networks to enterprise data centers and service providers. Progent can show you how to implement Cisco's rapidly improving switch technology to realize the throughput, expandability, resilience, virtualization support, data protection and manageability needed by your organization. For information about Progent's consulting services for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting services. To learn about Progent's support for Cisco's Nexus line of data center switches, see Nexus switch consulting and troubleshooting services. To learn about Progent's support for Meraki switches, visit Cisco Meraki switches configuration and management.

Cisco Security and VPN Technology
Progent can give you access to a certified CCIE or Cisco Certified Network Professional to assist you to select, deploy, and maintain Cisco security technology. Progent's CISM, CISSP, and ISSAP security specialists can advise you about how to build security into your business operations in Louisiana and Progent's GIAC-certified information assurance experts can help you to plan and maintain SIEM solutions that allow you to stay compliant with governmental requirements for timely incident reporting. Progent can assist you to develop a documented security plan to define precise security policies, install scanning and auditing software, create and install a secure network architecture that includes technology from diverse vendors, offer outbound spam and virus filtering with policy-based content filtering for incoming and outgoing email, and recommend procedures to maximize the safety of your infrastructure. Progent's security consulting can help you configure an ASA Next Generation firewall, design secure remote and mobile connectivity to messaging and corporate information, and install or troubleshoot Virtual Private Networks. To learn more concerning Progent's support for Cisco security and VPN technology, go to Cisco VPN and Network Security Engineering Expertise.

SIP Connectivity Solutions: SIP Trunks and Cisco CUBE Integration Consulting
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration consultants can assist you to design, integrate, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks. Progent offers affordable remote or on-premises expertise to help businesses to move efficiently to a productive communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.

Cisco-based Network Management
Progent's Cisco-Premier network consultants can help you to use Cisco's network management utilities in combination with a selection of powerful open source and proprietary applications to create a complete network management strategy to keep your network functioning smoothly, conserve expensive resources, secure your information, recover quickly from hardware breakdowns or malicious attacks, and allow you to scale or repurpose network resources intelligently and economically as your Louisiana company evolves.

Progent can also assist you to use network management tools to analyze and classify network data to enable traffic shaping, which permits you to configure routers to enforce different bandwidth constraints on designated types of activity according to the priorities you specify. By storing and sorting data packets above your contracted volume, and by giving preference to critical applications, traffic shaping can keep Internet Service Provider overage charges from spiraling out of reach and/or eliminate gaps in productivity resulting from indiscriminate enforcement of your network traffic volume limits during peak demand. To find out more details about Progent's network management support expertise for Cisco-powered environments, visit Network Management Solutions for Cisco Environments.

NetApp and Cisco FlexPod Private Cloud Platform Consulting
FlexPod Datacenter is a service-oriented cloud platform developed and tested together by NetApp and Cisco to combine servers, network fabric and storage assets for hosting shared applications and network management tools. To learn more details concerning Progent's consulting support for NetApp and Cisco cloud solutions, refer to NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services.

How to Talk to a Cisco CCIE Network Expert Now
To see how you can contact a Cisco CCIE for online support in Louisiana, call 1-800-993-9400 or go to Urgent Remote Network Support.



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    Microsoft Lync 2013, now called Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with instant messaging, presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony across a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts and system architects can assist your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your current and future goals, implement Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your IT staff and end users. Progent has in-depth expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.

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    Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to assist you to maintain and troubleshoot your current Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you to design and execute an efficient Skype for Business migration.

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