Louisiana Computer Network Support Services
for Small and Medium-size Business Information Systems: Online Help and Troubleshooting
For office computer networks located throughout the state ofLouisiana, Progent's Microsoft and Cisco qualified technical team members can deliver remote phone assistance and remote troubleshooting to repair your computer system troubles fast and affordably. Progent has acquired top-notch skills, sophisticated utilities, and support databases to troubleshoot and repair network problems without the high cost and delays associated with onsite technical service calls.
If yourLouisianacompany is located beyond the larger metro areas such asNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby network systems support choices may be limited in expertise, or unavailable during an emergency. This results in a network that is unstable or causing productivity loss due to technical issues continuing for too long. Progent’s team of field proven network professionals average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a diverse range of clients. This means you get not only the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver efficient network solutions.
iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer affordable online assistance to assist your business to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the business value of your information network.
Android Phone Integration and Management
Progent's Android phone integration expertise have years of experience providing remote and onsite support for organizations of any size who need to integrate Android phones into their information systems so that mobile clients can be productive from virtually anywhere. Progent has the breadth of skills to resolve technical problems that span numerous vendors and that entail a mix of legacy and up-to-date information technology. Progent provides affordable remote technical support to help you with any stage of planning, implementing, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to assist you to handle especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to help you finish strategic IT projects on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and operate Android phones and tablets to maximize their business value.
Power BI Integration Consulting
Progent's Power BI experts can assist your business to design, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent can also assist you to organize your target data for Microsoft Power BI reports and dashboards. Progent can help you implement and manage an onsite, cloud, or hybrid network model for Power BI. To learn more, visit Progent's Power BI solutions.
Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service computer support organization like Progent rather than with a freelance consultant, you are ensured fast access to knowledgeable professionals whenever you need them. You do not have to be concerned that sickness, classes, time off, or conflicting jobs with other clients will cause you to be with no help when you have a crisis.
Network Consulting Services for Local Governments
Progent has extensive experience providing a full-spectrum of online network consulting and urgent repair services to local governments and school districts across the United States. Progent is among the pioneers in delivering advanced online IT consulting and has provided network solutions to clients in every state. Progent's online information technology support for local governments saves travel costs and resolves problems more quickly than onsite support.
Consulting and Troubleshooting Services for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management tools and is designed to provide a centralized mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade efficiently from legacy versions of VMM, develop processes for building and deploying VMs and VM hosts, implement fault-tolerant scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches, write and refine PowerShell scripts, and help you assess the potential business benefits of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Hyper-V consulting and VMware vSphere expertise.
Progent's Consulting, Development and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of online services to assist you to design, program, test, install, administer, and troubleshoot business applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS and Android mobile devices, and fix compatibility issues between different versions of Office Excel. Progent offers as-needed support to clients looking for a quick fix to a specific problem associated with Excel and Progent can also provide full project management services for migrating or creating mission-critical applications based on Excel. Progent's affordable webinar training for Excel can be customized to meet the needs of individual users or groups.
Simple Engagement and Billing Model
Progent's easy by-the-minute billing policy has no complex contracts, retainers or hidden fees. Many other companies have minimum charges or other extra fees that increase service. For remote support during normal business hours, you pay only for the actual time spent resolving your issue. If it only takes ten minutes to fix your problem, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are billed exclusively for the time when a Progent expert is actually onsite working on your issues. Just Progent's value priced per-minute rate. For emergency same-day onsite service calls, you may be billed for our expert’s travel time, but never an increased emergency rate. Since Progent maintains a large pool of consultants located throughout the entire service territory, an available expert is typically close by to assist. Progent can also dispatch on-premises service to the majority of zip codes in the United States within 24 hours of receiving a support request. Progent's online support group has provided help to small companies in every state (Refer to Progent's customer testimonials.)
Help Desk Co-management Services
Progent’s shared Help Desk services make it possible for your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent’s shared Help Desk service is a collaborative support solution based on the leading professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and metrics. For details, visit Progent’s Help Desk Co-management services.
Migration Consulting for Lync 2013
Microsoft Lync 2013, renamed Skype for Business Server, is a self-hosted platform that allows organizations of all sizes to build a manageable and protected communications ecosystem that supports a BYOD computing style with IM, real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN calling enabled for a wide assortment of desktop and handheld devices. Progent's certified Lync 2013 consultants can help your company to manage your current Lync environment or design and carry out an efficient upgrade to a more current solution by providing Skype for Business Server consulting. Progent can also advise you how to create a hybrid cloud deployment that combines on-premises Skype for Business Server with Skype for Business Online or with Microsoft Teams cloud platforms.
MS Exchange 2019 Server Planning and Configuration Services
Progent can help you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook. To learn more, see Progent's Microsoft Exchange 2019 Server integration services.
Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's entire ProSight line of low-cost outsourced network management services for small and mid-size organizations.
Get in Touch with a Progent Network Support Expert
To find out how you can get in touch with a Progent network support expert for online or onsite support, phone
An index of content::
Forensics Services SonicWall TZ300 Firewall
SonicWall NSA 6650 Firewall Cybersecurity Firms
Progent's SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your corporate practices.
Office Word for Android Specialists
Office Word forms Consultancy
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad selection of affordable online consulting services to help your organization to maintain your legacy Microsoft Office Word environment or help you to move to a current version of Office Word. Services offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between different releases of Office Word, interfacing Office Word with different Microsoft Office applications like Office Excel and Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and online training sessions customized for your special requirements.
System Center MOM Services
MOM 2007 Consulting Services
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and repairing SCOM solutions and can provide organizations of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Network Engineer Cisco CUSP
Cisco SIP Integration Computer Consulting
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist organizations of any size to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer cost-effective online or onsite support to assist you to move smoothly to a modern unified communications environment that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
Remote Wi-Fi IP phone integration Support and Help
Largest wireless IP phone upgrades IT Consultant
Progent's Cisco wireless VoIP phone configuration consultants offer online and on-premises assistance to help your organization build and maintain a Cisco Wi-Fi VoIP phone deployment by delivering services that range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Windows Server 2012 R2 Security Consulting Services
Windows Server 2012R2 Data Deduplication Network Consultants
Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT support, team, develop an enterprise-wide security plan, streamline network administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Spam filter Networking Help
Support Outsourcing Services Remote and Mobile Email Access
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified telecommunications/email solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, achieve high availability email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Small Business Server 2003 IT Consultants
Consultant Microsoft SBS Server
Microsoft Small Business Server is an affordable suite of server products that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires an IT expert with real-world background and extensive experience in planning and implementing cohesive end-to-end business technology systems. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting IT solutions powered by the Microsoft SBS suite of servers and applications.
VMware Hy7brid Cloud Technology Professional
24-7 Specialist VMware VCDX certified
Progent can provide the assistance of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud systems. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite tools for managing private and hybrid cloud environments that provide maximum availability, data security, and disaster recovery.
Building to Building Wireless Case Study
School Wireless Case Studies
Progent delivered a wireless networking environment that allowed a school to improve efficiency and avoid the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing separate sites up to 2.5 miles apart and can reach even greater ranges. This wireless solution provided better performance and reliability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Dynamics GP Computer Engineer
Dynamics GP Accounting Computer Consultant
Progent’s Microsoft certified experts offer a variety of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and integrate, and with its segmented approach you can license only the capability you currently require, with the ability to expand users and increase functionality in the future. Progent’s Microsoft Dynamics GP support engineers can show you how to deploy, customize and manage the current version of Dynamics GP or upgrade efficiently from an earlier version.
Small Business Managed IT services Consultancy
Small Business Managed IT services Services
Progent's ProSight portfolio of managed services are designed to provide businesses who maintain minimal internal IT support teams with affordable access to world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include predictable network maintenance costs, automation of routine administrative processes, ongoing absorption of the latest information technology, smooth migration from older systems to up-to-date solutions, improved fit between information technology with business objectives, access to seasoned network experts, and allowing management to concentrate on business rather than ever-changing computer technology.
Microsoft Partner Outsourcing IT
Small Business Network Consultant Microsoft Partner
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client endorsement and are afforded the tightest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your company more complete technical solutions for your IT network.
Microsoft Exchange Server Hosting Outsource Service Consultant
Largest Mail Small Business Computer Consulting
Progent's Microsoft-certified experts have two decades of background providing e-mail and unified telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, provide high availability email, and implement remote and mobile email access. Progent’s Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Small Business Network Consulting Group Small Office
Small Business Professional Services
For small companies interested in Progent's network support outsourcing, consulting, or technical support services, call 800-993-9400 or e-mail information@progent.com.
Excel Sparklines Contractor
Office 365 Support Companies
Progent's Microsoft Office and Office 365 consultants can help businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that offers quick ROI and enables improved business results. Progent can help your company to interface Office or Office 365 applications with one another and with additional key Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also assist you to resolve compatibility problems with various releases of Office and offers live online training to individuals or teams.
Ubiquiti UniFi wireless LAN Consult
Ubiquiti UniFi WiFi AP Consulting
Progent can provide fast access to the expertise of veteran wireless consultants who can help organizations to assess the benefits of Ubiquiti UniFi wireless APs for your company and assist you to plan, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to help you to select, provision, and place Ubiquiti UniFi Wi-Fi APs for optimal coverage and performance.
Top Rated Redundant Network Information Technology Consulting
Fault Tolerant Internet Connections Outsourcing
Progent's Cisco-certified IT professionals can help you build an economical, 24x7 Internet configuration solution that can achieve 24x7 Internet access via a wide range of high availability Internet network products and services including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to show you how to apply the most current techniques for 24x7 Internet connectivity to build an economical, completely redundant Internet network with automatic failover and other features to create zero-downtime Internet availability.
Specialist Office 365 Single Sign On
Online Support Hybrid Microsoft 365 integration
Microsoft allows you to create transparent hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, implementing and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed support to help you through challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
Technical Support Services VMM Console
Microsoft Certified Online Consulting System Center 2012 Virtual Machine Manager
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to move from a legacy version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to optimize and repair your current SCVMM 2012 environment so you realize the highest possible return on investment.
Cisco VPN Technical Support
Cisco RADIUS Security Network Consulting
Cisco's security and offsite access solutions for small to mid-size businesses offer a full range of easy-to-administer security products to let you protect your entire network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, and VPN access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit most closely with your corporate objectives.
Select Topic: