For office computer networks located throughout the state ofLouisiana, Progent's Microsoft and Cisco qualified technical team members can deliver remote phone assistance and remote troubleshooting to repair your computer system troubles fast and affordably. Progent has acquired top-notch skills, sophisticated utilities, and support databases to troubleshoot and repair network problems without the high cost and delays associated with onsite technical service calls.
If yourLouisianacompany is located beyond the larger metro areas such asNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby network systems support choices may be limited in expertise, or unavailable during an emergency. This results in a network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís team of field proven network professionals average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a diverse range of clients. This means you get not only the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver efficient network solutions.
iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer affordable online assistance to assist your business to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the business value of your information network.
Android Phone Integration and Management
Progent's Android phone integration expertise have years of experience providing remote and onsite support for organizations of any size who need to integrate Android phones into their information systems so that mobile clients can be productive from virtually anywhere. Progent has the breadth of skills to resolve technical problems that span numerous vendors and that entail a mix of legacy and up-to-date information technology. Progent provides affordable remote technical support to help you with any stage of planning, implementing, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to assist you to handle especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to help you finish strategic IT projects on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and operate Android phones and tablets to maximize their business value.
Power BI Integration Consulting
Progent's Power BI experts can assist your business to design, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent can also assist you to organize your target data for Microsoft Power BI reports and dashboards. Progent can help you implement and manage an onsite, cloud, or hybrid network model for Power BI. To learn more, visit Progent's Power BI solutions.
Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service computer support organization like Progent rather than with a freelance consultant, you are ensured fast access to knowledgeable professionals whenever you need them. You do not have to be concerned that sickness, classes, time off, or conflicting jobs with other clients will cause you to be with no help when you have a crisis.
Network Consulting Services for Local Governments
Progent has extensive experience providing a full-spectrum of online network consulting and urgent repair services to local governments and school districts across the United States. Progent is among the pioneers in delivering advanced online IT consulting and has provided network solutions to clients in every state. Progent's online information technology support for local governments saves travel costs and resolves problems more quickly than onsite support.
Consulting and Troubleshooting Services for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management tools and is designed to provide a centralized mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade efficiently from legacy versions of VMM, develop processes for building and deploying VMs and VM hosts, implement fault-tolerant scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches, write and refine PowerShell scripts, and help you assess the potential business benefits of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Hyper-V consulting and VMware vSphere expertise.
Progent's Consulting, Development and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of online services to assist you to design, program, test, install, administer, and troubleshoot business applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS and Android mobile devices, and fix compatibility issues between different versions of Office Excel. Progent offers as-needed support to clients looking for a quick fix to a specific problem associated with Excel and Progent can also provide full project management services for migrating or creating mission-critical applications based on Excel. Progent's affordable webinar training for Excel can be customized to meet the needs of individual users or groups.
Simple Engagement and Billing Model
Progent's easy by-the-minute billing policy has no complex contracts, retainers or hidden fees. Many other companies have minimum charges or other extra fees that increase service. For remote support during normal business hours, you pay only for the actual time spent resolving your issue. If it only takes ten minutes to fix your problem, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are billed exclusively for the time when a Progent expert is actually onsite working on your issues. Just Progent's value priced per-minute rate. For emergency same-day onsite service calls, you may be billed for our expertís travel time, but never an increased emergency rate. Since Progent maintains a large pool of consultants located throughout the entire service territory, an available expert is typically close by to assist. Progent can also dispatch on-premises service to the majority of zip codes in the United States within 24 hours of receiving a support request. Progent's online support group has provided help to small companies in every state (Refer to Progent's customer testimonials.)
Help Desk Co-management Services
Progentís shared Help Desk services make it possible for your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progentís shared Help Desk service is a collaborative support solution based on the leading professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and metrics. For details, visit Progentís Help Desk Co-management services.
Migration Consulting for Lync 2013
Microsoft Lync 2013, renamed Skype for Business Server, is a self-hosted platform that allows organizations of all sizes to build a manageable and protected communications ecosystem that supports a BYOD computing style with IM, real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN calling enabled for a wide assortment of desktop and handheld devices. Progent's certified Lync 2013 consultants can help your company to manage your current Lync environment or design and carry out an efficient upgrade to a more current solution by providing Skype for Business Server consulting. Progent can also advise you how to create a hybrid cloud deployment that combines on-premises Skype for Business Server with Skype for Business Online or with Microsoft Teams cloud platforms.
MS Exchange 2019 Server Planning and Configuration Services
Progent can help you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook. To learn more, see Progent's Microsoft Exchange 2019 Server integration services.
Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's entire ProSight line of low-cost outsourced network management services for small and mid-size organizations.
Get in Touch with a Progent Network Support Expert
To find out how you can get in touch with a Progent network support expert for online or onsite support, phone 1-800-993-9400 or go to Remote Computer Help.