For small office network systems located within the state of Louisiana, Progent's Microsoft qualified professionals can deliver phone assistance and troubleshooting to repair your network systems issues quickly and cost effectively. Progent has developed enterprise-level skills, software utilities, and support databases to diagnose and fix computer network problems while avoiding the cost and delays normally associated with onsite service calls. If your Louisiana business is situated beyond the larger urban areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local computer support options may be limited in technical capability, or not available during urgent situations. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent's group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a extensive range of customers. This means you obtain not only the technical competency needed for the task, but a professional with demonstrated methods for applying that expertise to provide cost effective network solutions.

CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM Premier security management experts. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of performance that IT security managers are expected to master. CISM gives executive management the assurance that those who have earned their CISM certification have the experience and knowledge to deliver efficient cybersecurity management and consulting consulting.

IT Support for Local Governments
Progent has extensive experience providing a full-spectrum of remote IT support and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in delivering advanced remote IT consulting and has delivered IT support to organizations in every state. Progent's online information technology support for local governments eliminates travel costs and solves issues faster than onsite support.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) service is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools from SentinelOne to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the complete threat progression including blocking, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Learn about Progent's entire ProSight family of affordable managed services for desktop and mobile endpoints.

Solutions for Managing and Monitoring the Endpoints of Your Teleworkers
Progent can assist small and mid-size businesses to configure efficient remote endpoint management platforms for maintaining endpoints used by offsite workers. To learn about how Progent can assist your business to manage the endpoints of your at-home workforce, see solutions for managing the endpoints of your telecommuters.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent information assurance expert. The interview is intended to evaluate your organization's preparedness either to block or recover rapidly from a ransomware incident. Progent will consult with you directly to gather information concerning your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup/recovery environment that meets your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Microsoft Windows Server 2022 Planning and Integration Support
Microsoft Windows Server 2022 expands on the architecture of Windows Server 2019 and associated products to offer enhancements in critical areas that include multi-layer security, native support in Azure for popular Windows Server applications, centralized administration for hybrid datacenter and multiple-cloud environments, plus increased availability for Azure-hosted virtual machines. Progent's certified Windows Server 2022 experts can assist you to plan and carry out an efficient migration to Microsoft Windows Server 2022 based on your current network architecture or a new on-premises, cloud-hosted, or hybrid environment. Progent's consultants can help you to evaluate the business benefits of migrating to Microsoft Windows Server 2022 and can show you how to deploy Microsoft Windows Server 2022's innovative technologies like zero-downtime Hotpatching, DNS-over-HTTPS, and Storage bus cache. For more information, see Windows Server 2022 planning and integration expertise.

WatchGuard Firewall Planning and Configuration Expertise
Progent's WatchGuard consultants can show you how to integrate WatchGuard Firebox Firewall/VPN security gateways that align with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard security gateways, see WatchGuard firewall integration expertise.

SharePoint Server Consulting Services
Progent's Microsoft-certified SharePoint Server engineers offer Microsoft SharePoint Server 2019 planning assistance, SharePoint 2016 solution design, Microsoft SharePoint Server 2013 upgrade support, and Microsoft SharePoint 2010 maintenance. Progent can help you evaluate the economic case for implementing the current version of SharePoint, advise you on the appropriate version of SharePoint Server for your circumstances, offer configuration and integration services, help you to set up Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and customized application programs to operate with Microsoft SharePoint Server, design a company-wide security strategy that includes portal technology, and provide troubleshooting and Helpdesk services.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to provide web-based management and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. Read about Progent's entire ProSight portfolio of low-cost network management outsourcing services for small organizations.

Expert Wireless Consulting and Support
Progent's wireless integration consultants have broad backgrounds in the implementation and support of wireless information technology and can assist you to plan, deploy, manage and repair wireless solutions that are secure, resilient, expandable, simple to manage and operate, ready to support your vital applications, and seamlessly incorporated into hybrid cloud environments. Online and onsite expertise provided by Progent span a variety of wireless solutions and include smartphone and tablet management, Wi-Fi infrastructure design and installation, Wi-Fi site surveys, wireless IP phone configuration, and building-to-building wireless integration.

Progent's Online Consulting and Training Services for Office Word and Microsoft 365 Word
Progent's certified Office Word and Microsoft 365 Word consultants offer a broad selection of economical remote support services to assist you to manage your current Microsoft Office Word environment or assist you to move to a newer version of Office Word. Services available from Progent's experts include VBA software development, isolating and resolving compatibility problems between various releases of Office Word, integrating Office Word with different Office applications like Office Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet integration, and remote Office Word training classes customized for individuals or groups.

Get in Touch with a Progent Computer Consultant
To learn how to access a Progent computer support expert for online or on-premises assistance, call 1-800-993-9400 or go to Remote Network Help.



An index of content::

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    Windows Server 2008 R2 features outstanding levels of speed, security, availability, expandability, and versatility that accelerate productivity of local, remote, and mobile users. Progent's network experts can deliver affordable remote engineering, troubleshooting, and education services to help your company to design, implement, and manage Windows Server 2008 R2 in order to add substantial business value to your information system.

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    Progent offers national online technical support and troubleshooting services for companies that run UNIX or Linux networks or whose information systems include a mix of UNIX/Linux and Microsoft Windows technology. Online technical support offers maximum leverage for your IT dollar by protecting client efficiency and shortening the time billed for computer repair services. Sophisticated remote access tools and experienced technicians and consultants allow Progent to handle most network issues without squandering time and money by traveling to your site. In the vast majority of situations your IT issues can be remediated over the phone or through a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISM certified security professionals to assist you with the toughest network issues.

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