Louisiana Computer Technical Support
for Small and Medium-size Business Networks:
Online Consultation and Troubleshooting
For small business network systems located in the state ofLouisiana, Progent's Microsoft qualified technical experts can provide phone support and troubleshooting to repair your network systems issues fast and cost effectively. Progent has developed enterprise-class skills, software tools, and support databases to diagnose and resolve computer network problems while avoiding the cost and time delays associated with on-site service dispatches.
If yourLouisianasmall business is located beyond the larger metropolitan areas such asNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local network systems support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing efficiency loss due to technical problems persisting for too long. Progent’s team of expert network consultants average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a varied range of clients. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.
Immediate Support for Urgent Issues
With Progent’s urgent online network troubleshooting services, you can get instant support for issues that are causing lost productivity. Remote help eliminates the lengthy wait and increased expense associated with on-site technical support. For day-to-day administration work, Progent’s remote support engineers can perform the majority of jobs within minutes of a request, instead of forcing you to wait for hours for on-site support to show up.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so all looming problems can be addressed before they can disrupt productivity. Learn about the complete ProSight line of low-cost outsourced network management services for small organizations.
Android Phone and Tablet Integration
Progent's Android smartphone integration expertise have extensive background providing remote and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their IT networks so that users can be productive from virtually anywhere. Progent offers the breadth of know-how to resolve technical problems that involve numerous vendors and that represent a combination of legacy and up-to-date information technology. Progent provides affordable remote technical support to help you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to help you to resolve especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you finish major IT initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and use Android phones and tablets securely and productively.
Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help organizations of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment so you get maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration expertise to help you to plan and implement an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of new security features, more affordable VMM storage options, and other improvements.
Collaborative Solutions Consulting Expertise for Remote Workers
Progent can help small and mid-size businesses to set up collaboration platforms such as SharePoint and Teams to make it easy for their at-home workers to benefit from positive interaction with colleagues and other stakeholders. To learn about how Progent's consultants can assist companies to integrate and maintain collaboration platforms for teleworkers, go to collaborative platforms consulting expertise for telecommuters.
Cisco Unified CM and Unified CM Express Consulting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, is the center of Cisco's collaboration portfolio. Cisco Unified CM and Unified CM Express (CME) provide a modern IP-PBX by integrating with unified messaging applications such as Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM experts can assist with any facet of Unified CM support and debugging in areas such as integrating VoIP phones and video IP phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.
Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding family of productivity apps and cloud services offered on a subscription basis. Office 365 apps and cloud services are offered in an array of product bundles intended for markets ranging from individuals and households to global enterprises. Progent can provide quick and easy remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants offer expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC520 consulting support to help you to maintain your legacy UC500 VoIP system or design and implement an efficient upgrade to a current VoIP system.
SharePoint 2019 Server Solutions Consulting
SharePoint 2019 incorporates much of the modern experience of SharePoint Online, providing a transitional product between the classic experience of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, software development, and debugging services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud resources into a seamless information management solution. To find out more, visit SharePoint 2019 solutions expertise.
SQL Server Software Development
Progent's SQL Server application programmers can assist you to build and maintain applications that utilize Microsoft's SQL Server RDBMS. Progent adheres to leading lifecycle management practices to create efficient, manageable SQL Server applications and is able to work with a customer's management to complete programs in a timely and cost-effective way. Progent for can help your company to create SQL Server applications by offering a broad range of professional support services including requirements analysis, logical and physical modeling, ETL development,
Video Conferencing Consulting Services for At-Home Workers
Progent can help small and mid-size companies to configure and troubleshoot conferencing applications to enable their teleworkers to communicate safely and efficiently with teammates and clients. To learn about ways Progent can help businesses to integrate and manage video conferencing technology for remote workers, refer to conferencing consulting services for an at-home workforce.
Planning, Integration and Troubleshooting Services for Microsoft System center 2012
Progent's System Center consultants have over 15 years of background deploying, supporting and fixing the core components included with Microsoft System Center and can assist you to plan, install, support, and fix your Microsoft System Center solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 migration consulting to help you to move to the current edition of Microsoft System Center from a previous one or from another datacenter management solution to provide the benefits of enterprise-class deployment, centralized management, security, plus infrastructure and application performance monitoring.
Google Cloud Platform Planning and Integration Consulting
Progent's Google Cloud Platform (GCP) planning and integration experts can provide cost-effective remote and on-premises consulting to help companies of any size to migrate any portion of their core IT infrastructure to Google Cloud Platform services. This can reduce time and equipment costs and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Get in Touch with a Progent Network Support Expert
To find out how to get in touch with a Progent network support expert for remote or onsite help, phone
An index of content::
Remote Network Monitoring Technical Support Services
24x7 Comprehensive Event Management Information Technology Consulting
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed to the point that companies of any size can afford a level of protection that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost services designed to assist your company to detect and resolve a most network issues before they get big enough to impact productivity.
64-bit Processing Engineers
64-bit Processing Professional
Progent’s Microsoft-premier engineers can help your organization to enhance your workstations from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of migrating to 64-bit desktop processing, plan an affordable migration process that reduces business interruptions, and offer economical, expert remote help to assist your organization to configure 64-bit desktop operating systems and application software on your existing computers.
ProSight ESP Behavior-based Antivirus Consulting Services
24/7 ProSight Phishing Protection Consultancy
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies packaged within one agent managed from a unified control. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you prove compliance with legal and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware.
ProSight Email Virus Filtering Specialists
Consultant ProSight Email Guard Content Filtering Service
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Windows Server 2012R2 Hyper-V Virtual Switch Support Outsourcing
Expert Microsoft Certified Windows Server 2012 R2 Security Network Consultants
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support team, develop a corporate-wide security plan, streamline IT administration, help with application development, and build and validate a DR/BC plan.
Technical Support Offsite Employees Data Protection
Support Outsourcing Remote Employees Data Protection
Progent can help small and medium-size companies to plan, implement, test and maintain data protection technology needed to support work-from-home employees.
Computer Tech Microsoft Office System
Microsoft Office System Information Technology Outsourcing Companies
Progent’s IT outsourcing services for small businesses feature planning Windows XP, .NET, and Microsoft BackOffice environments, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person repair, resolving stubborn integration issues, and creating a company-wide security plan. Progent can show you how to maximize network reliability and throughput via non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also offers project management assistance for major migrations and can assist with requirements definition, resource identification, BOM development, sourcing selection, purchasing coordination, and complete documentation. Progent’s computer outsourcing service also includes training for office productivity programs such as Microsoft Office.
Cisco Certified Expert Cisco VPN On-site Technical Support
Emergency CCIE Certified Support Services Cisco VPN
Cisco's security and remote access technology for small to mid-size companies offer a complete array of manageable security hardware and software to let you protect your entire network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your corporate objectives.
SQL Server 2019 Always On Specialists
SQL Server 2019 Express Remote Troubleshooting
Progent's certified SQL Server 2019 experts can help you to evaluate the advantages for upgrading to SQL Server 2019 and can provide rapid remote or onsite contact with experts in solution design and deployment, software programming, SQL Server management, and cybersecurity.
Azure and Android integration Professional
Integration Firm Microsoft Azure cloud migration
Progent can assist companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
GIAC Information Assurance Cybersecurity Companies
Compliance Auditor Information Assurance
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security professionals. GIAC certifications are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security disciplines covered under GIAC certification such as evaluating infrastructure security mechanisms, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Example Application MOM
Operations Manager Case Studies
Before Progent’s MOM-based solution, network issues were approached reactively, after workers complained about them. With the help of proactive, computer generated alerts and trend analyses created by MOM, Progent is now able to anticipate server troubles before they becomes serious enough to impact network availability. Because of MOM, Progent can deal with potential problems before clients suspect that the problems exist. Progent supports MOM 2005 and MOM 2000 to offer small business networks enterprise-class service continuity, security and productivity.
24x7x365 Virtual Office Microsoft Consulting Contract Job
Universal Inbox Consultants Full-Time Job
Progent's work environment will allow you to become a better professional by improving your information technology skills and increasing the loyalty of your clients. Progent delivers this commitment by recruiting the top consulting talent for you to work with, providing a state-of-the-art network and communications architecture, using proprietary application tools to deliver the highest level of support, and by optimizing proven operational models for finding and keeping clients.
Citrix StorageLink Site Recovery Professionals
Citrix Essentials for Hyper-V Services
Progent's Citrix experts can assist your organization to assess the strategic value of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities in your Hyper-V network, and show you how you can deploy Citrix Essentials to improve the performance, uptime, flexibility, and fault tolerance of your virtual environment while reducing the cost of resources and operations and simplifying management processes.
SSRS Engineer
Microsoft Expert FRx Reports Integration Companies
Progent offers online and on premises consulting to help your organization with any phase of BI reporting from troubleshooting or modernizing reports to designing and implementing a comprehensive business intelligence environment. Progent's BI experts can help you to maintain your existing BI system, help you to upgrade reports and databases from an outdated reporting product to a modern one, and provide as-needed online mentoring tailored to your specific needs. Progent’s management reporting and analytics consultants offer experience in all popular BI reporting and visualization platforms including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.
Wave 2 Wi-Fi controller Outsourcing
Professionals 8540 wireless controller
Cisco's {Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and hardening security by identifying threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller solutions.
Remote Technical Support SCDPM 2012 and SQL Server
SCDPM 2012 and Windows Server 2012 Remote Support Services
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist businesses of all sizes to design, deploy, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing particularly stubborn problems, or comprehensive project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Remote Wireless Site Survey Consultant
Largest Wi-Fi RF Coverage Maps Online Troubleshooting
Progent's wireless site survey services make it easy to design, install and debug a Wi-Fi LAN adapted to your environment, providing you a WLAN that has the reception, performance, density, data protection, and hand-off capability your business needs.
IT Infrastructure Asset Report Engineer
Services Network Health Reports
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the configuration of your core network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner and safer Active Directory implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include simpler network management, better compliance with data security requirements, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and restore, and increased uptime.
Exchange 2013 OWA Online Consulting
Online Technical Support Exchange 2013 Configuration
Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements affect key IT areas such as ease of administration, availability, security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide affordable online consulting and management services for Exchange 2013.
Email Policy Management Consultancy
Email Polymorphic Virus Protection Consultant
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
UNIX Online IT Consulting Services
Consulting Services Linux Remote
Progent offers national remote phone support and consulting services for businesses who operate UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Online technical support provides maximum leverage for your information technology dollar by extending client productivity and limiting the hours billed for computer repair services. Sophisticated online support tools and experienced technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by going to your location. In most of situations your IT problems can be dealt with over the phone or via a mix of phone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security professionals to assist with the most challenging network issues.
Select Topic: