For small office network systems located throughout the state of Louisiana, Progent's Microsoft and Cisco certified professionals can deliver phone assistance and remote troubleshooting to resolve your network systems problems quickly and cost effectively. Progent has developed enterprise-grade skills, advanced software tools, and support databases to troubleshoot and fix network problems without the expense and time delays associated with in-person technical service dispatches.
If your Louisiana organization is located beyond the larger metropolitan areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby network systems support choices may be limited in expertise, or not available during an emergency. This results in a network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís staff of network engineers average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a extensive range of customers. This means you get not just the technical know how needed for the task, but a consultant with proven methods for applying those skills to deliver efficient network solutions.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum level of availability and expandability and is also simple to migrate to another host. Progent's Private Cloud hosting services are based upon mature virtualization techniques that enable small businesses with multi- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence. Find out more about Progent's ProSight portfolio of managed services for small businesses.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's skills to plan, implement, and support IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified risk management expert to assist you to develop and execute a risk management plan based on leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.
Progent's Integration and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, data security, high-availability, BOYD support, and built-in BI. Innovations include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Jason support, Row-level Security, Mobile Reports, and seamless management of local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and onsite expertise to help businesses of any size to plan, implement, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Broad and Deep Expertise with Office Networking
Progentís team of over 100 network experts means clients benefit from the leverage of over 1,000 years of combined background and shared knowledge to resolve the most troublesome system issues. Progentís accredited information technology engineers possess the know-how to find solutions quickly and deliver them affordably.
Eliminate Dependence on Freelance Consultants
By creating a relationship with a full-service computer support firm such as Progent rather than with an individual freelance consultant, you are assured timely access to capable experts when you require them. You do not have to be concerned that illness, classes, vacations, or conflicting jobs with other clients will leave you with no help during a crisis.
Amazon AWS Integration Consulting Services
Progent's Amazon AWS cloud integration experts can provide cost-effective remote support to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create cloud-based or hybrid environments that efficiently incorporate Amazon AWS resources. Progent can provide occasional support or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS cloud.
Cisco Small Business WiFi Access Points Consulting
Cisco's Small Business series of APs are Linux-based devices intended as value-priced wireless solutions for light workloads. Progent's Cisco CCIE wireless infrastructure consultants offer remote or on-premises configuration and troubleshooting services to assist you to design, configure, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi AP deployments of any size or topology. To find out more about Progent's consulting services for current and older Cisco Small Business 100, 300 and 500 series of wireless APs, refer to Cisco Small Business 100, 300 and 500 wireless access points system design and troubleshooting.
ProSight Data Protection Services Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services automated backup offers small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical data, apps and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information. Find out more about Progent's complete ProSight line of affordable outsourced network management services for small and mid-size organizations.
Microsoft Exchange 2019 Integration Services
Progent can help you in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA architecture for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook. To learn more, visit Progent's Microsoft Exchange Server 2019 integration services.
Active Directory (AD) Planning and Integration Expertise
Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of legacy software configuration objects in production AD systems, and fixing of unsuccessful setups of AD and AD-integrated software. Progent is also skilled in using advanced Active Directory tools like ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest configuration techniques that address important issues such as AD naming conventions, hierarchical model, IT administration structure, selection and structure of group policy objects, plus security and monitoring specifications. Progent can also anticipate the implications of alternate server and service implementations on capability and performance. Progent can help companies to plan and roll out deployments of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.
Team Approach to Service and Technical Issue Escalation
Computer technologies have grown increasingly sophisticated. In addition, most small office computer networks integrate solution from many different vendors. All this makes computer integration and maintenance increasingly challenging. It is impossible for even the most experienced individual to have deep familiarity in all areas of computer technology, or extensive hands-on experience in the thousands of hardware and software products, versions, and updates that small companies incorporate in their information systems. Progent follows a team approach to computer consulting and relies on application experts to bring high-level skills when necessary to solve the most intractable technical issues efficiently, at the least expense to your company.
Exchange Server 2013 Migration Support
Microsoft Exchange 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact vital areas including manageability, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can deliver remote or on-premises expertise to assist your organization to manage, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.
Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup safeguards critical company data produced locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help you to plan, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consultants.
Help Desk Support Services for Teleworkers
Progent can provide small and mid-size companies supplemental or comprehensive Help Desk support for telecommuters. For information about Progent's supplemental or comprehensive Help Desk Call Center services for remote workers, go to Help Desk support services for remote workers.
Get in Touch with a Progent Computer Consultant
To find out how you can get in touch with a Progent network support expert for online or onsite help in #(state), phone 1-800-993-9400 or visit Remote Computer Support.