For small business network systems located in the state ofLouisiana, Progent's Microsoft qualified technical experts can provide phone support and troubleshooting to repair your network systems issues fast and cost effectively. Progent has developed enterprise-class skills, software tools, and support databases to diagnose and resolve computer network problems while avoiding the cost and time delays associated with on-site service dispatches.

If yourLouisianasmall business is located beyond the larger metropolitan areas such asNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local network systems support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís team of expert network consultants average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a varied range of clients. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.

Immediate Support for Urgent Issues
With Progentís urgent online network troubleshooting services, you can get instant support for issues that are causing lost productivity. Remote help eliminates the lengthy wait and increased expense associated with on-site technical support. For day-to-day administration work, Progentís remote support engineers can perform the majority of jobs within minutes of a request, instead of forcing you to wait for hours for on-site support to show up.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so all looming problems can be addressed before they can disrupt productivity. Learn about the complete ProSight line of low-cost outsourced network management services for small organizations.

Android Phone and Tablet Integration
Progent's Android smartphone integration expertise have extensive background providing remote and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their IT networks so that users can be productive from virtually anywhere. Progent offers the breadth of know-how to resolve technical problems that involve numerous vendors and that represent a combination of legacy and up-to-date information technology. Progent provides affordable remote technical support to help you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to help you to resolve especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you finish major IT initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and use Android phones and tablets securely and productively.

Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help organizations of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment so you get maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration expertise to help you to plan and implement an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of new security features, more affordable VMM storage options, and other improvements.

Collaborative Solutions Consulting Expertise for Remote Workers
Progent can help small and mid-size businesses to set up collaboration platforms such as SharePoint and Teams to make it easy for their at-home workers to benefit from positive interaction with colleagues and other stakeholders. To learn about how Progent's consultants can assist companies to integrate and maintain collaboration platforms for teleworkers, go to collaborative platforms consulting expertise for telecommuters.

Cisco Unified CM and Unified CM Express Consulting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, is the center of Cisco's collaboration portfolio. Cisco Unified CM and Unified CM Express (CME) provide a modern IP-PBX by integrating with unified messaging applications such as Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM experts can assist with any facet of Unified CM support and debugging in areas such as integrating VoIP phones and video IP phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding family of productivity apps and cloud services offered on a subscription basis. Office 365 apps and cloud services are offered in an array of product bundles intended for markets ranging from individuals and households to global enterprises. Progent can provide quick and easy remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants offer expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC520 consulting support to help you to maintain your legacy UC500 VoIP system or design and implement an efficient upgrade to a current VoIP system.

SharePoint 2019 Server Solutions Consulting
SharePoint 2019 incorporates much of the modern experience of SharePoint Online, providing a transitional product between the classic experience of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, software development, and debugging services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud resources into a seamless information management solution. To find out more, visit SharePoint 2019 solutions expertise.

SQL Server Software Development
Progent's SQL Server application programmers can assist you to build and maintain applications that utilize Microsoft's SQL Server RDBMS. Progent adheres to leading lifecycle management practices to create efficient, manageable SQL Server applications and is able to work with a customer's management to complete programs in a timely and cost-effective way. Progent for can help your company to create SQL Server applications by offering a broad range of professional support services including requirements analysis, logical and physical modeling, ETL development, T-SQL coding, software configuration, storage management, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, replication solutions, security and compliance, and business continuity.

Video Conferencing Consulting Services for At-Home Workers
Progent can help small and mid-size companies to configure and troubleshoot conferencing applications to enable their teleworkers to communicate safely and efficiently with teammates and clients. To learn about ways Progent can help businesses to integrate and manage video conferencing technology for remote workers, refer to conferencing consulting services for an at-home workforce.

Planning, Integration and Troubleshooting Services for Microsoft System center 2012
Progent's System Center consultants have over 15 years of background deploying, supporting and fixing the core components included with Microsoft System Center and can assist you to plan, install, support, and fix your Microsoft System Center solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 migration consulting to help you to move to the current edition of Microsoft System Center from a previous one or from another datacenter management solution to provide the benefits of enterprise-class deployment, centralized management, security, plus infrastructure and application performance monitoring.

Google Cloud Platform Planning and Integration Consulting
Progent's Google Cloud Platform (GCP) planning and integration experts can provide cost-effective remote and on-premises consulting to help companies of any size to migrate any portion of their core IT infrastructure to Google Cloud Platform services. This can reduce time and equipment costs and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.

Get in Touch with a Progent Network Support Expert
To find out how to get in touch with a Progent network support expert for remote or onsite help, phone 1-800-993-9400 or go to Online Network Help.



An index of content::

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