Small business computer networks in the state ofLouisianacan have quick and economical online access to Progent's certified security engineers to fix complex security issues. Rates are competitive, billing is by the minute, engagement is immediate, and support is world class. Progent also provides assistance for long-term engagements that demand the expertise of senior security engineers with top industry credentials.

In case yourLouisianaoffice is based away from more populated metropolitan areas such asNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, access to local accredited security support specialists may be problematic when you have an emergency. This can result in a drop in productivity for your company, upset customers, unproductive employees, and distracted executives. By calling Progent's remote support, you can get in touch with a Premier security consultant ready to offer help when you have to have it to get your computer network on line and restore your information.

Progent can help you in your efforts to protect your information system with services ranging from security assessments to developing a comprehensive security plan. Progent provides economical service to assist businesses of all sizes to design and maintain secure IT environments based on Microsoft Windows and Cisco technology and that may include servers and desktops running UNIX, Linux, Sun Solaris, or Mac OS X operating systems as well as mobile clients with Apple iOS iPhones and iPads or Android or Windows Phone devices.

Progent can also assist you to outsource spam blocking and protection from e-mail-based security threats. Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading data security companies to deliver web-based control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.

Progent's certified professionals are accessible online or on site to provide a range of urgent or project-based IT security services which include:

If your network has an urgent requirement for computer security support, refer to Progent's Urgent Online Network Help.

Progent's security experts provide advanced services in key facets of network security including security assessment, firewalls and VPN, and advanced security planning.

System Assessment
Progent's certified security consultants can assess the effectiveness of your current computer protection implementation through comprehensive remote automated analysis based on advanced utilities and tested techniques. Progent's experience in this testing saves you time and money and offers a detailed portrayal of gaps. The knowledge your business gains can make up the foundation of a security strategy that will allow your network to run safely and react quickly to new threats.

Automated Security Assessment
Progent offers expertise in the use of security auditing software including Microsoft Baseline Security Analyzer (MBSA) and GFI LANguard NSS for economically performing a variety of automatic network auditing checks to uncover possible security vulnerabilities. Progent has broad experience with additional network auditing products such as NMAP Port Scanner, AMAP application mapper, eEye Vulnerability Scanner, plus utilities such as Metasploit Framework, Netcat, and Nikto. Progent can show you how to understand testing reports and react appropriately.

Progent can help you build protection into your company operations, install scanning applications, plan and implement a protected system environment, and suggest procedures to optimize the security of your IT system. Progent's security professionals are able to show you how to set up a firewall, implement safe remote connectivity to email and data, and install VPN. Learn more about Progent's automated security assessment.

Security Inventory Packages for Small Companies
Progent offers two low-cost security inventory bundles intended to allow small businesses to receive an independent security evaluation from a certified security specialist. With Progent's External Security Inventory Checkup, an engineer administers an extensive examination of your network from beyond your firewalled perimeter to determine potential weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a system scan from an authorized machine within your company firewall to evaluate the risk to inside attacks. The two security inventory services are set up and run from a secured remote location. The process is overseen by a consultant who has earned top security credentials and who generates a report that summarizes and interprets the data collected by the security scan and suggests cost-effective remediation where appropriate.

Stealth Security Penetration Testing Consulting
Stealth penetration checking is a key component of any successful network security strategy. Progentís security experts can run thorough penetration checks without the knowledge of your company's internal network support resources. Unannounced penetration testing shows whether existing security defense systems such as intrusion detection alerts and event log monitoring are properly set up and consistently checked. Find out more concerning Progent's stealth security penetration testing support services.

Firewall And Virtual Private Network (VPN) Support
Progent's expertise in network security solutions encompasses in-depth field work with leading firewalls and Virtual Private Network (VPN) technology from multiple companies including Cisco, Microsoft, and Juniper. Progent offers the support of engineers with key industry accreditations including Cisco Certified Internetwork Expert and Microsoft MCSE.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX 500 Firewalls Integration and Troubleshooting
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. After Cisco's purchase of Sourcefire, the whole line of Cisco ASA 5500-X firewalls can be provisioned to support Firepower Services, based on Sourcefire's Snort technology, which is the market's most deployed intrusion protection system (IPS). Firepower services provide powerful new features including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, configure, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services. Find out more details about Cisco ASA 5500-X Firewalls with Firepower Services configuration and troubleshooting services.

Cisco Security and VPN Support Expertise
Cisco's security and offsite access technology represent a comprehensive range of manageable security products to help protect your local and remote information system. Cisco's VPN line features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your company objectives. Learn more information concerning Progent's Consulting Expertise for Cisco Security and Virtual Private Network Products.

Support Services for Other Firewall and VPN Technology
Progent provides small and mid-size businesses professional support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security companies including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to design a comprehensive security strategy and select appropriate technologies from a variety of suppliers to support your security objectives while staying within your spending restraints.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight series of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis technology to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the entire malware attack lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that meets your company's specific needs and that helps you demonstrate compliance with government and industry data security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, apps and VMs that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading information security vendors to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Learn more about ProSight IT Asset Management service.

Certified Security Planning
Every business should have a thoroughly considered security strategy that incorporates both proactive procedures and reaction planning. The pre-attack plan is a set of procedures intended to reduce security weaknesses. The post-attack strategy assists your company's IT security engineers to evaluate the damage resulting from an attack, repair the system, document the experience, and get the IT network running as quickly as possible.

Progent's certified IS security engineers can to help you to run a complete vulnerability assessment and define a computer security plan to implement security policies and controls to minimize ongoing attacks and threats.

CISM Accredited Information Security Consulting Expertise
The Certified Information Security Manager (CISM) committee describes the basic capabilities and worldwide standards of performance that information security professionals are expected to master. It provides business management the confidence that consultants who have earned their CISM credential possess the background and capability to deliver effective security administration and support services. Progent can provide the expertise of CISM Premier security professionals to help businesses with:

  • Network Security Strategies
  • Risk Analysis
  • IS Security Program Management
  • IS Security Administration
  • Response Planning
Learn additional details concerning Progent's CISM Network Security Support Services.

CISSP Accredited Security Engineering Support
The CISSP credential recognizes mastery of a global standard for data security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the field of data protection under ISO 17024. Progent offers the services of security consultants who have qualified for CISSP accreditation. Progent can provide a CISSP-certified consultant to help your enterprise in a broad range of security fields such as:

  • Security Management Practices
  • Security Architecture and Models
  • Access Control Solutions and Methodology
  • Applications Development Security
  • Operations Security
  • Physical Security
  • Encryption/Decryption Mechanisms
  • Telecom, Network and Internet Security
  • Disaster Recovery Preparedness
Learn additional details about Progent's CISSP-certified Cybersecurity Support Professionals.

CISSP-ISSAP Qualified Secure IT Architecture Engineering Assistance
Progent's CISSP-ISSAP Certified information system architecture engineers are experts who have been awarded ISSAP Certification through thorough examination and significant experience with information security architecture. The Information System Security Architecture Professional (ISSAP) certification represents demonstrated competence in the most in-depth demands of information system security architecture within the broader scope of IS security knowledge needed for CISSP accreditation. Progent's ISSAP-premier security consultants can help your company with all phases of secure network architecture including.

  • Access Management Systems and Methodologies
  • Telecommunications and Network Infrastructure Protection
  • Cryptography Options
  • Needs Evaluation and Security Guidelines
  • Business Continuity Planning (BCP) and DRP
  • Site Security
Learn additional details concerning Progent's ISSAP Certified Secure Network Architecture Support Professionals.

CISA Accredited Security Auditing Consulting Support
The CISA credential is a prestigious achievement that represents mastery in IS security audit and control. Accredited by ANSI, the CISA accreditation has candidates undergo a comprehensive test given by the ISACA professional association. Progent's CISA-certified security audit specialists can help your business with:

  • IS Audit Process
  • IT Governance
  • Systems and Infrastructure Lifecycle Planning
  • Information Technology Support
  • Protecting Information Assets
  • Disaster Recovery Planning
Learn additional details concerning Progent's CISA Certified IS Security Auditing Engineering Support.

Certified in Risk and Information Systems Control (CRISC) Experts
The CRISC certification program was established by ISACA in 2010 to validate a consultant's skills to plan, implement, and support information system control mechanisms to mitigate network risk. Progent can provide the services of a CRISC-certified consultant to help your company to create and execute a workplace continuity or disaster recovery strategy based on industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's CRISC-certified IT risk mitigation experts offer a range of risk assessment services including:

  • Gather data and study documentation to identify major risk scenarios
  • Identify statutory, industry, and contractual requirements and company policies related to your network to assess their potential influence on your strategic objectives
  • Identify possible threats for your operational processes to help in evaluating your corporate risk
  • Develop a risk awareness initiative and provide training to make sure your organization appreciate IS risk so they can assist with your risk control process
  • Match identified risk scenarios to your associated business processes to help determine risk ownership
  • Determine risk appetite with executive leadership and key stakeholders to make sure they match
Read more information about Progent's Certified in Risk and Information Systems Control (CRISC) Consultants.

GIAC Qualified Information System Security Engineering Services
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of computer security professionals. GIAC's mission is to make sure that a certified professional possesses the knowledge needed to provide support in vital categories of system, information, and application software security. GIAC certifications are acknowledged by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information security audit engineers are available to assist your IT organization with:

Read additional information concerning Progent's GIAC Information Assurance Support.

Talk to a Certified Security Engineer
To learn how to get in touch with a Progent security consultant for online or on-premises expertise in Louisiana, phone 1-800-993-9400 or go to Online Computer Support.



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    NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with replication to deliver rapid, zero data loss disaster recovery between sites located as far as 185 miles (300km) apart. Progent's team of seasoned IT experts can help your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by delivering guidance with procedures such as assigning shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a configuration replication network, and testing your disaster recovery system to show adherence with industry standards and government requirements.

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    Progent's certified consultants can provide remote and on-premises consulting expertise to assist you to administer, maintain, and troubleshoot computers based on Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, online connectivity, mobile device management, Wi-Fi configuration, and 24x7 system monitoring.

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    Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to support your changing business needs. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and IIS.

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    Progent's network consultants can assist you to automate desktop PC change and update deployment by providing expertise with administration platforms like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.

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    If your company operates a UNIX, Linux, or Sun Solaris environment or a multi-OS network, Progent's CISM and ISSAP-premier security specialists can assist your entire enterprise in a wide array of security areas including security management practices, security design and models, connection management products and techniques, software development security, operations security, physical security, communications, infrastructure and web security, and business continuity preparedness. CISA and CISM stipulate the basic competencies and international standards of performance that information security managers are expected to master. These accreditations provide IT management the assurance that consultants who have achieved their CISA or CISSP qualification have demonstrated the background and theory to offer world-class security management and engineering services.

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    Progent has over a decade of experience integrating, and supporting the key platforms that make up System Center and can assist you to plan, configure, manage, and repair your System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can assist your organization to upgrade to the latest edition of Microsoft System Center from an older release or from a third-party IT management platform to deliver the advantages of enterprise-class provisioning, centralized management, security, plus datacenter and application availability and performance monitoring.

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  • Consulting Services NetApp MetroCluster and FlexPod
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    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between datacenters that are as far as 185 miles apart. Progent's team of seasoned IT consultants can help your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical requirements and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by delivering help with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your DR system to show compliance with industry standards and government mandates.

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