Business IT networks inLouisiananow have fast and economical online access to Progent's qualified network security consultants to assist with the toughest security problems. The cost is reasonable, billing is per minute, engagement is immediate, and service is unbeatable. Progent also provides assistance for complex projects that demand the knowledge of senior security consultants with top security certifications.

In case yourLouisianaoffice is away from major metropolitan neighborhoods includingNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, contact with nearby accredited security professionals may be limited when you have a security disaster. This could mean a loss of productivity for your company, angry customers, unproductive workers, and distracted executives. By contacting Progent, you can get in touch with a Premier security professional ready to deliver expertise whenever you require it to keep your computer network running and recover your information.

Progent can assist you in your efforts to protect your information system with services that can range from security checks to developing a company-wide security strategy. Progent provides economical service to help small and midsize companies to set up and manage secure IT environments based on Microsoft Windows and Cisco technology and that may include computers running UNIX or Linux platforms plus BYOD users with Apple iOS iPhones and iPads or Android or Windows Phone devices.

Progent can also help you outsource spam blocking and defense against e-mail-based assaults. Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading information security companies to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.

Progent's certified professionals are accessible online or on site to offer a variety of emergency or project-based computer security services including:

If your network has an emergency requirement for IT security support, refer to Progent's Urgent Online Network Help.

Progent's engineers provide world-class support in key fields of system security that include analysis, firewalls and VPN, and high-level security planning.

Security Audits
Progent's expert security consultants can evaluate the strength of your existing computer security implementation by performing exhaustive remote automated analysis based on sophisticated software tools and proven techniques. Progent's experience in administering this testing saves your company money and offers an objective picture of system vulnerability. The knowledge your business gains can form the basis of a security plan that can permit your information system to operate dependably and adapt quickly to future risks.

Automated Network Security Analysis
Progent offers consulting in the use of security evaluation utilities such as MBSA and LANguard from GFI for economically performing a variety of automatic system testing checks to identify potential security holes. Progent has broad knowledge of other network auditing utilities such as NMAP Port Scanner, AMAP Application Scanner, eEye Vulnerability Scanner, as well as tools such as Metasploit Framework, Netcat, Socat, and Nikto. Progent can help you to understand testing reports and react appropriately.

Progent can help you build protection into your company processes, install scanning applications, plan and deploy a secure network architecture, and recommend procedures to optimize the security of your IT system. Progent's security professionals are able to help you set up a firewall, implement secure remote connectivity to email and data, and integrate virtual private network. Find out more about Progent's automated security assessment.

Security Inventory and Evaluation Packages for Small Businesses
Progent has put together two low-cost security inventory packages designed to enable small businesses to get an impartial security assessment from an accredited security specialist. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your network from outside your company firewall to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional executes a network scan from an authorized machine inside your firewall to evaluate your exposure to internal assaults. Both security inventory services are configured and run from a secured remote location. The process is overseen by a consultant who has earned high-level security accreditations and who generates a report that details and interprets the information captured by the scan and proposes practical remediation where appropriate.

Stealth Security Penetration Analysis Consulting
Stealth penetration checking is an important part of any successful IT system security strategy. Progentís security professionals can perform thorough intrusion checks without the knowledge of your company's internal IT staff. Stealth penetration checking uncovers whether existing security defense tools such as intrusion incident alerts and event history monitoring are correctly configured and actively checked. Learn additional information on Progent's network security penetration testing consulting.

Firewalls and VPN Expertise
Progent's expertise in security solutions encompasses extensive familiarity with leading firewalls and VPN products offered by multiple vendors such as Cisco, Microsoft, and Symantec. Progent can provide the services of consultants with important networking certifications such as Cisco Certified Internetwork Expert and Microsoft Certified Systems Engineer.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX Firewalls Configuration and Troubleshooting
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. After Cisco's purchase of Sourcefire, the whole family of ASA 5500-X devices can be configured to enable Firepower Services, based on Sourcefire's Snort product, which is the world's most deployed network intrusion protection system. Firepower services bring powerful new features including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your organization to design, configure, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services. Find out additional details about Cisco ASA Firewalls with Firepower configuration and troubleshooting support.

Cisco Security and Virtual Private Network Support Expertise
Cisco's network security and offsite access products represent a comprehensive range of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco CCIE and CCNP qualifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your company goals. Find out additional information about Progent's Support Expertise for Cisco Security Technology and Virtual Private Network Products.

Engineering Services for Other Firewall and VPN Products
Progent provides small and medium size companies professional consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper, and Symantec. Progent can help you create a detailed security strategy and select appropriate technologies from multiple suppliers to achieve your security goals while staying within your budget restraints.

Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight family of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based AV tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including protection, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's unique requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical files, applications and VMs that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security vendors to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.

Certified Network Security Planning
Any company ought to have a carefully thought out security program that incorporates both pre-attack processes and reaction plans. The pre-attack plan is a collection of mechanisms designed to reduce vulnerabilities. The post-attack strategy helps your company's IT security engineers to assess the impact caused by an attack, repair the network, record the experience, and get business functions running as soon as feasible.

Progent's expert IS security engineers can to help your company to perform a comprehensive risk evaluation and define a network security strategy to establish security policies and controls to reduce future assaults and dangers.

CISM Certified Security Support Services
The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of performance that IT security managers are required to learn. It gives executive management the confidence that those who have earned their CISM certification possess the experience and knowledge to deliver efficient security management and support services. Progent can provide the services of CISM Premier security professionals to assist businesses with:

  • Information Security Processes
  • Vulnerability Analysis
  • IS Security Program Management
  • Network Security Administration
  • Response Planning
Learn additional details concerning Progent's CISM Certified Network Security Engineering Services.

CISSP Accredited Security Consulting Support
CISSP certification recognizes expertise with a global standard for network security. ANSI (American National Standards Institute) has granted certification recognition in the area of data security under ISO/IEC 17024. Progent offers access to of security experts who have qualified for CISSP certification. Progent can give you access to a CISSP-certified professional to help your organization in a variety security fields such as:

  • Security Management Practices
  • Security Infrastructure and Models
  • Access Management Solutions and Methodology
  • Software Development Security
  • Operations Security
  • Site Security
  • Encryption/Decryption Mechanisms
  • Telecom, Network and WAN Security
  • Business Continuity Planning
Read additional information about Progent's CISSP Cybersecurity Consulting Expertise.

CISSP-ISSAP Certified Secure IT Architecture Engineering Expertise
Progent's CISSP-ISSAP Premier system architecture professionals are consultants who have been awarded ISSAP Certification through thorough examination and significant work with information security design. The Information System Security Architecture Professional (ISSAP) credential indicates proven competence in the most in-depth demands of information security architecture bounded by the broader field of IS security expertise needed for CISSP accreditation. Progent's ISSAP-premier security experts can assist your business with all phases of architecture security including.

  • Access Management Systems and Methodologies
  • Telecommunications and System Infrastructure Protection
  • Data Encryption Options
  • Needs Evaluation and Security Guidelines
  • BCP and Disaster Recovery Planning
  • Physical Security
Find out more details about Progent's ISSAP Accredited Secure IT Architecture Engineering Expertise.

CISA Qualified Network Security Auditing Engineering Assistance
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that indicates mastery in IS security auditing. Accredited by ANSI, the CISA accreditation has candidates undergo an extensive test given by the ISACA professional association. Progent's CISA-certified security audit specialists can assist your IT organization in the areas of:

  • Information Systems Audit Process
  • Information Technology Enforcement
  • Network Assets and Architecture Lifecycle Planning
  • IT Support
  • Safeguarding Data Resources
  • Business Continuity Planning
Learn more information about Progent's CISA Qualified Information System Security Auditing Engineering Assistance.

CRISC Experts
The CRISC certification program was established by ISACA to verify a consultant's ability to plan, implement, and support information system controls to reduce network risk. Progent can provide the services of a CRISC-certified engineer to assist your company to develop and execute a business continuity plan based on industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget. Progent's CRISC-certified network risk mitigation engineers offer a range of risk identification services such as:

  • Gather information and review documentation to help identify significant risk scenarios
  • Identify legal, industry, and contractual mandates and organizational standards related to your network to determine their possible impact on your business objectives
  • Point out potential threats for your business processes to assist in evaluating your enterprise risk
  • Create a risk awareness program and provide training to make sure your organization understand information system risk so they can contribute to your risk management process
  • Connect key risk vectors to related operational procedures to help assign risk ownership
  • Determine risk tolerance with your senior management and major stakeholders to make sure they are in agreement
Get additional information concerning Progent's Certified in Risk and Information Systems Control (CRISC) Consultants.

GIAC Certified Network Security Consulting Expertise
Global Information Assurance Certification was founded in 1999 to validate the skill of network security experts. GIAC's mission is to ensure that a certified professional has the skills appropriate to provide services in key areas of system, data, and software security. GIAC accreditations are recognized by businesses and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified network security audit engineers can help your company with:

  • Auditing Networks
  • Security Incident Handling
  • Intrusion Detection
  • Web-based Services Security
  • SIEM solutions
Read additional information concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with a Certified Security Engineer
To see how you can contact a certified security consultant for online or on-premises support in Louisiana, phone 1-800-993-9400 or go to Remote Network Help.



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    Progent's Computer Call Center Outsourcing Services for desktop support are designed specifically for small businesses who need fast access to a Help Desk Call Center with professional phone support and effective escalation capability but who have to operate within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Applications Selection and Deployment.

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    ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by tracking the state of critical assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT management staff and your assigned Progent consultant so any potential problems can be addressed before they can disrupt productivity.

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    Progent offers onsite training customized for people who wish to expand their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for Mac applications.

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    Progent provides Windows Cluster Server consulting to help your organization deploy zero-downtime clustered servers designed to deliver 24x7 uptime. Windows cluster servers for non-stop networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By assisting you t create fault-tolerant server clustering environments around Windows Server Cluster 2003, Progentís Premier Windows professionals make sure that your zero-downtime server clusters are set up to maximize the competitive advantage of your IT system.

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    important features of Dynamics GP accounting include a modular structure that allows you to buy just the functionality you require, a standards-based architecture based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, advanced reporting capabilities that permit you to monitor all activities, revenues and expenses and sales trends, compatibility with Microsoft Office to enable access to business information, the capability to integrate data from almost any database or desktop application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can show you how to set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can provide experienced GP support professionals to help you convert the powerful features of Microsoft Dynamics GP accounting into a productive business solution.

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    System Center Configuration Manager automates application and device deployment across multiple sites, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health reporting, allows secure end-user self service, and offers a single control mechanism for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help your organization with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.

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    Progent's Microsoft-certified SQL Server application developers and DBAs can provide online consulting to help businesses of any size to build, manage, and maintain applications based on the Microsoft SQL Server platform and .NET framework. Progent's SQL Server experts offer help with any facet of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.

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    Progent can help you to utilize Cisco's infrastructure technology to create a solid basis for your local, private cloud, or hybrid-cloud data center and improve operations in key areas including compute and storage utilization, security and compliance, versatility, reliability, and disaster recovery.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save up to 50% of the time thrown away trying to find critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it.

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    The Progent Test and Training Lab at the QTS Colocation Center is available for testing line-of-business applications, creating efficient migration procedures, evaluating and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training systems for the latest technologies. For Progent clients who lack adequate in-house resources to assemble effective test environments, the lab reduces capital outlay and engineering risk and helps keep critical IT projects on schedule.

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    Progentís experienced Cisco IT security consultants provide expert PIX Firewall and ASA Firewall consulting services including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.

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    Progent provides nationwide online phone support and consulting services for companies who operate UNIX, Linux, or Solaris networks or whose information systems feature a combination of UNIX and Microsoft Windows technology. Online network consulting provides optimum leverage for your IT dollar by protecting user efficiency and shortening the time charged for network analysis and repair. Advanced online access technology and skilled technicians and engineers allow Progent to handle the majority of network problems without wasting time and money by going to your site. In most of cases your network issues can be remediated by telephone or through a combination of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP certified security professionals to help with the most challenging system issues.

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    Progent offers national remote phone support and consulting services for companies who operate Apple Mac OS X environments or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's engineers offer Mac users a range of IT services including desktop support, migration to the most recent version of Mac OS X from earlier editions of Mac, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad integration and management, or moving to iCloud services. Online technical support offers maximum return for your IT budget by protecting client productivity and shortening the hours billed for computer analysis and repair. Sophisticated remote access technology and experienced technicians and engineers combine to enable Progent to handle most IT problems without squandering time and expense by going to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of telephone support and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP premier security specialists to assist with the toughest network issues.

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    The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting firm with practical experience and broad knowledge in designing and building cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progentís IT services can assist you with designing, installing, administering, and troubleshooting Windows Server systems that increase the business value of your computer network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.

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    If your business has a UNIX, Linux, or Sun Solaris environment or a multi-OS network, Progent's CISA and CISM-certified security specialists can assist your entire enterprise in a wide array of security topics such as security management practices, security design and strategies, connection management systems and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISM and ISSAP define the core competencies and worldwide standards of performance that information security professionals are required to possess. These accreditations offer IT management the confidence that consultants who have achieved their CISM or ISSAP certification have demonstrated the experience and theory to offer world-class security management and consulting help.

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