If your company computer network is in Louisiana you can now get quick remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to help with the toughest issues that threaten your IT network. Progent offers the services of among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available online of any independent support firm in the United States. The cost is reasonable, charges are per minute, engagement is quick, and support is unbeatable.
If your Louisiana network is far from more populated metropolitan areas including New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often problematic when there's an emergency. This can result in a loss of productivity for your business, upset clients, unproductive workers, and distracted management. By calling Progent's online services, you have access to a Premier professional who can provide expertise whenever you require it to get your system on line.
Because Progent charges for online help by the minute, your business pays only for technical help provided. Progent requires no service activation charge. Many online service firms have substantial minimum payments or bill for each fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing policy avoid big bills for quick repairs.
If your Louisiana business requires technical support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Services Special?
Progent's experienced team of remote consulting professionals possesses a wide array of in-depth computer skills. This enables Progent's remote technical support specialists to deal successfully with the most challenging technical problems faster than is possible with typical independent service organizations or with the in-house IT resources commonly available to small or mid-size companies. Progent has refined the technology and experience to repair technical issues economically in many different computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have qualified for advanced credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also have a number of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP.
In order to assist companies that run environments incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team can provide the expertise of support specialists with important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers phone-based support from engineers who have qualified for a variety of security credentials such as CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing technical problems streamlines service escalation, if needed, to specialists with relevant background to deal with particularly intractable problems. This accelerates resolutions of emergency problems, avoids network disruption, and minimizes technical support invoices.
For organizations throughout Louisiana, Progent enables virtually instant online communication with a UNIX/Linux, Solaris, macOS or OS X engineer for urgent expertise to fix computer issues that are hurting your business but are not within the skill set of your ordinary network service resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier network experts can interface with your computer environment using advanced remote troubleshooting utilities in order to perform rapid and affordable evaluation and resolution of serious computer issues.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Louisiana Company
Progent's online professionals can deliver expert assistance for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows products and technologies such as:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online computer support team can assist Louisiana companies to maintain a large set of information products and technologies including system architecture, messaging solutions, security expertise for networks and company processes, Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for server economization and centralized administration, and transitioning from older systems to modern solutions powered by updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's support professionals can provide online troubleshooting for systems based on popular derivatives of the UNIX OS such as:
macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
SGI/Irix or familiar Linux products such as
Cisco Network Architecture and Security Technology
Progent leads the computer support industry for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking consultants who earn this rare certification only after thorough testing given by Cisco. Most CCIEs work for big corporations or national ISPs, and as a result their skills are not conveniently accessible to small and mid-size businesses.
Progent is one of the only computer consulting firms that makes sure that Cisco CCIEs stay available to help small and mid-size businesses. In addition, Progent facilitates quick access to a CCIE via telephone so that you can receive immediate assistance for critical network problems that are impacting your productivity but are beyond the experience of your local network support personnel. Progent's CCIE support experts can connect to your environment via state-of-the-art on-line troubleshooting tools in order to provide fast and economical diagnosis and resolution of urgent system trouble.
CCIE and CCNP Premier consultants from Progent can help your company to architect, configure, and service a converged business network that can simplify operations, cut expenses, and speed the path to productivity. By offering Cisco broadband routers experience with Cisco Catalyst switches support and Cisco Aironet wireless products configuration help, Progent can greatly enhance the business value of your information system in Louisiana. To learn additional information on Progent's support for Cisco network appliances, visit Cisco Technology Professional Expertise.
Microsoft Certified Partner for Remote Expertise for MS Windows
Progent's Microsoft-expert online support professionals can deliver computer troubleshooting and IT support for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the expertise of support engineers who can assist you with a wide range of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange Server 2019 deployment,
MS Exchange 2016 planning and deployment, Exchange 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration consulting,
SharePoint Server 2019 design and configuration,
Skype for Business Server integration support and Lync Server migration, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Certified System Security Engineers
Progent provides you the services of qualified CISM, CISA and CISSP security consultants who offer a variety of security solutions that can bolster the protection of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or assist you to recover rapidly from a breach. Security services provided Progent include: comprehensive security audits utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; fast recovery from virus and worm assaults; integrating firewalls; planning secure techniques for remote and mobile connectivity; protecting your messaging infrastructure from viruses, spam and DHA attacks; and implementing round-the-clock proactive monitoring. To find out more information about Progent's security expertise for small and midsize companies, refer to Progent's Professional Support for Network Security.
Business Applications Services: Webinar Training, Custom Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh computing by offering help services and training in imaging, audio, and motion video. Progent's support professionals offer expertise in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply professional consulting expertise and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for Microsoft business applications including CRM, Microsoft Office Project, MS Word, and MS Excel. To find out additional information concerning Progent's expertise, custom programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Service and Outsourcing Options
Progent provides three programs for Help Desk assistance including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified networking experts. Progent's Call Center team of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your customers fast contact with a large support resource with extensive experience in telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Call Center a respected recognition as a significant driver of company success, and Progent's charter is to fix and not just record problems. To find out additional information on Progent's Help Desk support and outsourcing, visit Progent's Help Desk Support.
Progent's Remote Technical Support Technologies
Contact a UNIX/Linux or Cisco Technical Assistance Specialist Now
Progent's highly evolved service reporting application includes comprehensive histories for all service delivered to Progent's clients. Each active Progent staff consultant has the benefit of the details of services delivered to every customer by any team engineer. This database of problems and fixes is organized as a readily accessible proprietary knowledge base that enables Progent's remote support experts to communicate their knowledge company-wide to make sure that the value of Progent's support services grows over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases and to manufacturers' in-house support personnel that allow Progent's remote consulting experts to find the optimal resolutions promptly.
To see how to ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent remote engineering expertise in Louisiana, phone 1-800-993-9400 or visit Expert Remote Network Support.