If your business information network is in Louisiana you can have quick phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to fix critical issues affecting your IT network. Progent retains one of the most extensive groups of UNIX and CCIE-certified support professionals accessible online of any nationwide service firm in the U.S. The cost is affordable, charges are per minute, engagement is fast, and support is unbeatable.
In case your Louisiana organization is located some distance from major metropolitan areas like New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be problematic when there's an urgent situation. This could mean a drop in revenue for your business, upset customers, unproductive workers, and defocused management. By utilizing Progent, you have access to a Premier engineer ready to deliver assistance when you require it to keep your network operating.
Since Progent bills for telephone-based support on a per-minute basis, your company is invoiced only for support provided. Progent asks for no service activation surcharge. Many remote support companies apply substantial minimum payments or charge for each fifteen minutes or more. Progent's small granularity and straightforward billing policy do away with big bills for fast repairs.
If your Louisiana business needs technical support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Support Services Special?
Progent's seasoned team of remote consulting engineers has a broad array of world-class information technology skills. This enables Progent's online technical support specialists to deal successfully with the most complex network trouble more quickly than is feasible with ordinary independent service firms or with the in-house support staff usually found in small or mid-size companies. Progent has refined the technology and experience to fix technical issues economically in a wide variety of network environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have earned advanced credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
In order to assist businesses who operate networks based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online service group can provide the help of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers remote contact with professionals who have been awarded a variety of security credentials such as Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing network difficulties allows trouble ticket escalation, if appropriate, to specialists with sufficient background to deal with unusually intractable problems. This speeds up resolutions of urgent network problems, prevents system disruption, and minimizes maintenance bills.
For companies anywhere in Louisiana, Progent enables immediate online contact with a UNIX, Linux, Solaris, macOS or OS X specialist for critical help to repair computer issues that are hurting your business and are not within the experience of your in-house IT maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified network experts can interface with your network by means of state-of-the-art remote troubleshooting technologies that allow them to provide quick and affordable diagnosis and resolution of serious network problems.
Services Progent's Online Consulting Experts Can Offer Your Louisiana Company
Progent's network consultants are qualified to provide advanced assistance for a comprehensive array of UNIX, Apple, Cisco, and Microsoft products and technologies including:
Online Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical service team can assist Louisiana small businesses to maintain an extensive assortment of information products and technologies that include system architecture, email support, security expertise for networks and business processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server technologies for server consolidation and streamlined management, and migration from dated applications to modern solutions based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service professionals offer online technical help for systems based on major derivatives of the UNIX operating system such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the computer support arena for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who are awarded this prestigious certification by completing thorough testing administered by Cisco. In most cases CCIEs work for large corporations or nationwide Internet service providers (ISPs), and consequently their help is not easily accessible to small and midsize businesses.
Progent is one of the rare IT consulting organizations that makes sure that CCIEs are accessible to assist small and mid-size companies. In addition, Progent can provide fast communication with a Cisco CCIE by phone so you can benefit from timely support for critical system issues that are hurting your productivity but are not within the competence of your ordinary network support providers. Progent's CCIE consultants can connect to your system by means of secure remote troubleshooting tools in order to provide quick and affordable analysis and repair of critical system anomalies. To learn more about Progent's expertise in Cisco infrastructure, visit Cisco Network Consulting Support.
Microsoft Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-certified remote support engineers can provide computer system problem solving and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the assistance of support engineers who can assist your company with a wide range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 consulting,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint 2013 design,
Skype for Business configuration support and Lync Server 2010 maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Specialists
Progent offers you contact with certified CISA, CISM, and ISSAP security professionals who offer a range of security services that can bolster the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against assaults or assist your business to recuperate quickly from a breach. Security services offered by Progent include: extensive security evaluation utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; rapid recuperation from malicious attacks; configuring firewalls; designing secure techniques for off-site and mobile access; securing your email system from spam and DHA attacks; and implementing continual proactive monitoring. For additional information concerning Progent's security support for small and medium-size businesses, see Progent's Engineering Support for Network Security.
Business Applications Support: Training, Programming, Problem Solving
Progent's Mac technology experts can support the creative aspect of Mac computing by offering help services and training in imaging, sound, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team offers professional consulting support and training in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft applications such as Microsoft CRM, MS Office Project, MS Office Word, and MS Excel. To read more concerning Progent's expertise, custom programming, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Support and Outsourcing Alternatives
Progent offers three programs for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for companies who require the immediate availability of an effective Help Desk Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent extension of your existing Help Desk team. Progent can operate as a primary Help Desk Call Center for your business, serve as an escalation resource for tough network issues, or be ready in those situations when your ordinary service providers are swamped. Progent's Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center software products to address the particular needs of your company, or adding temporary staff to operate online in conjunction with your internal Help Desk Call Center group to deal with high-demand events like system upgrades. To find out more information concerning Progent's Call Center support and outsourcing, visit Progent's Call Center Support.
Progent's Remote Technical Support Tools
Progent has deployed a set of optimized technologies, refined during more than a decade of field experience, focused on enabling the most advanced standard of efficiency for delivering remote technical support and troubleshooting for small and midsize business IT networks. Progent provides secure VPN support for gateways from multiple popular sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite connectivity permits the consultants of Progent's remote service group to link to your network without violating network security.
Progent's advanced customer support reporting system keeps comprehensive histories of all support delivered to Progent's clients. Every active Progent staff consultant has the benefit of the history of support delivered to every client by any team member. This archive of trouble tickets and solutions is organized as a conveniently accessible proprietary database that permits Progent's remote technical engineers to share their experiences company-wide to ensure that the value of Progent's technical support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft permit access to other vast support databases and to vendors' internal technical staff that enable Progent's online consulting specialists to come up with the best resolutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Immediately
To learn how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for urgent phone-based professional assistance in Louisiana, phone 1-800-993-9400 or go to Urgent Online Computer Help.