If your business IT network is in Louisiana you now have fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to resolve emergency issues affecting your IT network. Progent maintains one of the largest teams of UNIX and CCIE-certified consultants available remotely of any nationwide service organization in the country. The cost is competitive, charges are by the minute, sign-up is immediate, and service is unbeatable.
If your Louisiana network is away from more populated urban neighborhoods including New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be problematic when you have an emergency. This could mean lost productivity for your business, angry customers, unproductive employees, and defocused management. By utilizing Progent's remote support, you have access to a Certified engineer who can deliver assistance whenever you have to have it to keep your computer network running.
Since Progent charges for remote help on a per-minute basis, your business owes just for support delivered. Progent asks for no initialization surcharge. Some online support companies demand significant minimum time requirements or bill for each quarter hour or more. Progent's fine granularity and simple billing mechanism avoid unexpectedly large bills for fast repairs.
If your Louisiana company needs online assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Online Technical Support Program Special?
Progent's seasoned staff of online consulting engineers has a broad range of in-depth computer knowledge. This allows Progent's online technical support specialists to deal successfully with the most challenging technical problems faster than is possible with ordinary third-party service organizations or with the in-house support resources usually found in smaller businesses. Progent has developed the tools and experience to repair technical issues economically in a wide variety of network configurations that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE engineers have earned advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To help companies who operate environments based on a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote service group makes available the help of engineers with prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent offers online contact with professionals who have been awarded the industry's top security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network difficulties streamlines trouble ticket escalation, when called for, to specialists with sufficient competence to deal with particularly intractable support calls. This speeds up remediation of emergency problems, avoids system downtime, and minimizes technical support invoices.
For businesses in the state of Louisiana, Progent offers virtually instant online contact with a UNIX, Linux, Solaris, Apple macOS or OS X engineer for emergency help to repair information system issues that are impacting your business but are beyond the experience of your ordinary network service organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier service team can analyze your network via the latest remote support technologies in order to perform rapid and economical diagnosis and resolution of serious network issues.
Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Louisiana Company
Progent online professionals can offer expert help for an extensive set of UNIX, Apple, Cisco, and Microsoft Windows products and technologies including:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based technical service staff can assist Louisiana small businesses with a broad array of information products and technologies that include network architecture, messaging solutions, security expertise for networks and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, VMware options for processor consolidation and streamlined management, and transitioning from legacy systems to modern solutions based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support professionals can provide online technical help for computers powered by popular derivatives of the UNIX OS such as:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or familiar Linux packages such as
Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support arena for offering fast and affordable access to Cisco CCIEs. CCIEs are elite networking professionals who earn this advanced certification only after strenuous testing administered by Cisco. In most cases Cisco CCIEs work for large corporations or national Internet service providers (ISPs), and as a result their help is not easily available to small and midsize businesses.
Progent is one of the few IT technology support firms that ensures that Cisco CCIEs stay accessible to help small and mid-size organizations. In addition, Progent facilitates fast contact with a Cisco CCIE via phone so you can get timely help for complex system issues that are disrupting your productivity but are beyond the competence of your local network maintenance resources. Progent's CCIE consultants can connect to your system using state-of-the-art on-line support technology in order to execute quick and economical diagnosis and repair of critical system trouble. To see additional information on Progent's services for Cisco network appliances, visit Cisco Network Engineering Services.
Microsoft Partner for Online Technical Support for Windows
Progent's Microsoft-expert remote service engineers can deliver computer problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting engineers who can assist your company with a wide range of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint 2013 application development,
Microsoft Skype for Business integration consulting and Lync 2010 migration, Microsoft Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Premier Security Specialists
Progent offers you access to expert CISM and ISSAP security professionals who offer a variety of system protection solutions that can strengthen the resistance of your UNIX/Linux, Solaris, or macOS and OS X network against internal or external threats or help your business to revive rapidly from an attack. Security services available from Progent include: extensive security analysis using technologies such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Hydra; efficient recuperation from malicious attacks; setting up firewalls; designing safe techniques for off-site and mobile access; protecting your messaging system against viruses, spam and directory harvest attacks; and offering round-the-clock automated monitoring. To learn more about Progent's security support for small and midsize businesses, refer to Progent's Professional Support for System Security.
Business Applications Support: Webinar Training, Programming, Integration
Progent's Mac technology experts can promote the creative facets of Macintosh computing by offering help services and training in graphics, sound, and video. Progent's consultants offer help in a range of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting expertise and training in specific application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and education for popular Microsoft applications such as Microsoft CRM, Microsoft Project, Word, and Microsoft Office Excel. To find out more information concerning Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers several support programs for Help Desk Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for businesses who need the timely accessibility of an effective Help Desk Call Center but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a seamless extension of your current Help Desk team. Progent can act as a main Call Center for your organization, serve as an escalation alternative for tough technical issues, or be ready in those instances when your ordinary resources are swamped. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk Call Center or enhancing your existing one, selecting or programming Call Center software products to address the particular requirements of your company, or providing supplemental personnel to operate online with your in-house Call Center group to deal with high-demand scenarios such as system upgrades. For more on Progent's Help Desk support, refer to Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Now
Progent's highly evolved customer support database software includes extensive histories of all service provided to Progent's customers. Each active Progent staff consultant has access to the specifics of services delivered to every client by any team member. This history of issues and solutions is organized as an easily retrievable proprietary knowledge base that allows Progent's online support experts to share their knowledge with the whole team to ensure that the quality of Progent's support grows daily. Progent's partnerships with major vendors including Cisco and Microsoft permit access to other extensive technical support knowledge bases and to vendors' in-house technical staff that enable Progent's online consulting specialists to come up with the best resolutions quickly.
To see how to contact a UNIX/Linux consultant or a Cisco CCIE for emergency online professional expertise in Louisiana, phone 1-800-993-9400 or visit Expert Remote Network Support.