If your company network is inLouisianayou can now get fast phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to assist with the toughest issues that threaten your network. Progent offers the services of among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available by phone of any nationwide service organization in the U.S. Rates are reasonable, billing is by the minute, engagement is immediate, and support is unbeatable.
In case yourLouisianabusiness is some distance from more populated urban areas includingNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often problematic when there's a network crash. This can cause a drop in revenue for your company, upset customers, idle employees, and defocused executives. By utilizing Progent, you have access to a Premier consultant ready to provide help when you have to have it to get your system on line.
Because Progent charges for telephone-based help per minute, your business pays just for technical help delivered. Progent imposes no startup fee. Many online consulting organizations demand large minimum payments or bill for each quarter hour or longer. Progent's one-minute granularity and simple pricing model do away with large invoices for speedy fixes.
If your Louisiana company requires remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or visit Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's seasoned staff of remote consulting professionals offers a broad array of world-class information technology skills. This enables Progent's remote service experts to resolve the most challenging network trouble faster than is feasible with ordinary independent support organizations or with the in-house IT resources commonly available to small or mid-size companies. Progent has refined the tools and skills to fix problems economically in many different network configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE consultants have been awarded advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also hold a number of high-level Cisco credentials such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Professional.
To help companies that operate networks incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online support group offers the help of consultants with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides remote contact with professionals who have earned major security credentials including Certified Information Security Manager (CISM) Engineers, CISSP specialists, and ISSAP consultants. The range of Progent's expertise combined with Progent's cooperative approach to fixing technical difficulties streamlines service escalation, if appropriate, to specialists with sufficient competence to deal with unusually tough support calls. This speeds up remediation of emergency network problems, avoids network downtime, and reduces technical support bills.
For businesses in the state of Louisiana, Progent offers fast online communication with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for urgent expertise to troubleshoot computer issues that are damaging business productivity but are not within the skill set of your ordinary network service organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier service team can connect to your computer environment with the latest remote support tools that allow them to provide quick and affordable evaluation and repair of serious network issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Louisiana Business
Progent's network consultants are qualified to provide advanced help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions including:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online computer support team can assist Louisiana small businesses with a large assortment of computer products and technologies that include network infrastructure, email solutions, security consulting for networks and company processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, VMware options for server consolidation and streamlined administration, and moving from out-of-date applications to modern solutions powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide remote technical help for systems powered by leading versions of UNIX such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for providing immediate and affordable access to Cisco CCIEs. CCIEs are high-level network consultants who earn this prestigious credential by completing thorough testing supervised by Cisco. Most Cisco CCIEs are hired by large enterprises or national Internet service providers (ISPs), and so their help is not conveniently accessible to smaller companies.
CCIE and CCNP Certified consultants from Progent can help your business to architect, implement, and service a converged information system that can streamline business processes, lower expenses, and accelerate the path to productivity. By offering Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can greatly enhance the strategic value of your information system in Louisiana. To see additional information about Progent's expertise in Cisco infrastructure, refer to Cisco Technology Engineering Services.
Microsoft Certified Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified online support professionals can deliver computer troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support professionals who can help you with a wide range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 consulting,
SharePoint 2019 planning and configuration,
SharePoint Server 2016 migration expertise,
Microsoft Teams integration,
Microsoft Skype for Business integration support and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Premier Network Security Experts
Progent provides you contact with expert CISA, CISM, and ISSAP security engineers who can deliver a variety of system protection solutions that can bolster the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against assaults or help you to revive rapidly from an attack. Security solutions provided Progent include: comprehensive security analysis using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; efficient recovery from virus and worm attacks; configuring firewalls; designing secure techniques for remote and mobile connectivity; securing your email system from spam and DHA attacks; and setting up continual network monitoring. To learn more information about Progent's security expertise for small and medium-size companies, visit Progent's Engineering Support for System Security.
Applications Support: Online Classes, Development, Integration
Progent's Apple Mac technology consultants can promote the creative aspect of Mac environments by providing help services and education in imaging, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team can supply in-depth engineering support and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and MS Office Excel. To learn more information concerning Progent's consulting, programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Call Center Support and Outsourcing Options
Progent provides a selection of support programs for Help Desk assistance including UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended primarily for companies who need the timely availability of an effective Help Desk Call Center but who have limited funds and internal support resources. Progentís Virtual Help Desk is a seamless extension of your current Help Desk team. Progent can operate as a main Help Desk for your organization, serve as an escalation alternative for the most challenging network problems, or be available in those situations when your other resources are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your current one, selecting or customizing Help Desk application software to meet the particular requirements of your company, or adding supplemental staff to work remotely in conjunction with your internal Call Center resources during high-demand events such as software migrations. For more information concerning Progent's Help Desk Call Center support and outsourcing, visit Progent's Help Desk Support.
Progent's Online Technical Support Tools
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
Progent's highly evolved customer support database system keeps extensive records of all service delivered to Progent's clients. Each authorized Progent team consultant has the benefit of the details of support provided to each customer by any team member. This archive of trouble tickets and solutions is structured as a readily accessible internal database that permits Progent's remote technical experts to share their experiences with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's partnerships with major vendors including Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to manufacturers' in-house support personnel that allow Progent's online service specialists to come up with the best solutions quickly.
To find out how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency remote engineering expertise in Louisiana, phone 1-800-993-9400 or visit Expert Online Computer Support.