If your company network is in the state ofLouisianayou can now get fast online help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to help with the toughest problems affecting your computer network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any independent support organization in the country. Rates are affordable, billing is by the minute, engagement is immediate, and support is unbeatable.
If yourLouisianasmall business is located away from larger metropolitan neighborhoods includingNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be problematic when there's a network crash. This could mean a drop in income for your company, upset customers, unproductive employees, and defocused management. By utilizing Progent's remote support, you can get in touch with a Premier consultant who can provide expertise when you require it to keep your computer network on line.
Since Progent bills for telephone-based service on a per-minute basis, your business is invoiced exclusively for technical help provided. Progent requires no service activation surcharge. Many online service firms have large minimum fees or charge for every quarter hour or longer. Progent's fine granularity and simple pricing mechanism save you from large tabs for fast solutions.
If your Louisiana business needs online support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Online Technical Support Program Unique?
Progent's seasoned team of remote consulting engineers possesses a broad array of world-class information technology skills. This enables Progent's remote technical support experts to deal successfully with the most challenging network trouble faster than is possible with ordinary independent service organizations or with the internal IT resources usually available to smaller companies. Progent has developed the technology and skills to fix problems efficiently in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE consultants have earned advanced credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of key Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.
In order to help companies that operate networks powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group can provide the assistance of consultants who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers phone-based contact with professionals with a variety of security certifications such as CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to specialists with relevant background to resolve particularly intractable jobs. This speeds up remediation of urgent network problems, avoids system disruption, and reduces maintenance invoices.
For organizations throughout Louisiana, Progent offers fast remote contact with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for critical help to repair computer issues that are impacting productivity but are not within the skill set of your ordinary IT support resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier consultants can analyze your system using the latest remote troubleshooting utilities that allow them to provide quick and efficient evaluation and remediation of serious computer issues.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Louisiana Company
Progent's service specialists can offer expert help for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows solutions including:
Remote Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical support staff can assist Louisiana small businesses to maintain a broad set of computer products and technologies such as network infrastructure, email support, security expertise for networks and company operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server technologies for processor consolidation and centralized management, and transitioning from dated applications to contemporary environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide remote troubleshooting for systems powered by leading versions of the UNIX platform including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or common Linux platforms including
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking consultants who are awarded this prestigious certification only after thorough examinations administered by Cisco. Usually CCIEs are hired by large enterprises or nationwide ISPs, and consequently their help is not readily accessible to the general public.
CCIE and CCNP Premier experts from Progent can help your business to design, configure, and support an integrated network infrastructure that can streamline operations, cut costs, and speed time to productivity. By providing Cisco broadband routers experience with Catalyst switches support and Aironet wireless products configuration help, Progent can significantly increase the strategic value of your connectivity environment in Louisiana. To learn more information on Progent's expertise in Cisco network appliances, see Cisco Technology Engineering Expertise.
Microsoft Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-premier online service engineers can provide network troubleshooting and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can assist you with a broad range of platform practice areas including
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 configuration,
SharePoint Server 2019 design and integration,
SharePoint 2016 migration expertise,
Microsoft Teams expertise,
Skype for Business planning and deployment consulting and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows Essentials cloud integration.
Premier System Security Consultants
Progent offers you access to qualified CISM and ISSAP security engineers who can deliver a variety of system protection services to enhance the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or help your business to recover quickly from an attack. Security solutions provided Progent include: in depth security audits using utilities such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Netcat; rapid recuperation from malicious assaults; configuring firewalls; planning secure techniques for remote and mobile access; securing your email system against spam and DHA attacks; and implementing 24x7 automated monitoring. To read more information about Progent's security services for small and midsize businesses, visit Progent's Consulting Services for System Security.
Applications Support: Online Classes, Custom Development, Integration
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by offering consulting services and education in graphics, sound, and video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply professional engineering support and training in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for Microsoft applications such as CRM, Microsoft Office Project, MS Office Word, and Microsoft Office Excel. For more about Progent's expertise, custom programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Help Desk Call Center Support and Outsourcing Alternatives
Progent provides a variety of programs for Call Center services including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended primarily for businesses who require the timely availability of an effective Help Desk Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Help Desk resources. Progent can operate as a primary Help Desk for your business, serve as an escalation alternative for tough network issues, or be available in those instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your current one, evaluating or programming Call Center software products to address the special needs of your company, or providing supplemental staff to operate remotely with your in-house Help Desk Call Center group to handle high-demand events such as system upgrades. For more information concerning Progent's Help Desk support and outsourcing, visit Progent's Help Desk Call Center Services.
Progent's Remote Technical Support Tools
Progent has developed an arsenal of optimized tools, evolved over many years of field experience, focused on promoting the most advanced standard of service for delivering remote engineering help and repair for small and medium-size company IT systems. Progent provides safe Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite access allows the engineers of Progent's online support team to interface to your environment remotely without violating system security.
Progent's highly evolved customer support reporting application stores extensive histories of all service delivered to Progent's clients. Every authorized Progent team consultant has the benefit of the specifics of services provided to every client by any team member. This archive of trouble tickets and resolutions is organized as a conveniently retrievable internal database that allows Progent's remote technical professionals to communicate their knowledge company-wide to make sure that the efficiency of Progent's support services improves over time. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to other extensive support databases and to manufacturers' in-house technical personnel that allow Progent's remote consulting specialists to find the best solutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Immediately
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for urgent online consulting assistance in Louisiana, call 1-800-993-9400 or go to Expert Online Computer Help.