If your company IT network is in the state of Louisiana you can depend on fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to assist with complex issues involving your IT network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible online of any independent support firm in the United States. The cost is affordable, billing is per minute, engagement is fast, and service is unbeatable.
If your Louisiana office is based outside of larger metropolitan areas like New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, access to UNIX or CCIE-certified experts may be limited when there's an urgent situation. This could mean lost productivity for your business, angry customers, idle employees, and distracted executives. By utilizing Progent, you have access to a Premier consultant ready to deliver help when you require it to get your system running.
Since Progent charges for phone service on a per-minute basis, your company pays exclusively for support received. Progent asks for no startup charge. Some online consulting organizations apply significant minimum fees or charge for every quarter hour or more. Progent's small granularity and straightforward pricing policy do away with large tabs for fast fixes.
If your Louisiana business needs technical support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Technical Support Program Unique?
Progent's experienced staff of remote support engineers has a wide range of world-class information technology skills. This allows Progent's remote service specialists to resolve the most challenging network trouble more quickly than is possible with ordinary third-party support firms or with the in-house support resources commonly found in smaller businesses. Progent has refined the tools and experience to repair problems efficiently in many different network configurations that feature combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have earned professional credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also hold a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
In order to help companies who operate networks featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team can provide the assistance of support specialists with prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers phone-based support from engineers with a variety of security certifications such as CISM Engineers, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's group approach to repairing network problems allows trouble ticket escalation, when called for, to experts with relevant background to deal with particularly intractable support calls. This speeds up remediation of urgent network problems, avoids network disruption, and reduces maintenance bills.
For organizations in the state of Louisiana, Progent enables immediate online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for emergency support to troubleshoot technical issues that are affecting your business and are beyond the experience of your in-house IT maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier service team can connect to your computer environment by means of advanced remote support technologies that allow them to perform fast and affordable diagnosis and repair of serious computer issues.
Services Progent's Phone-based Consulting Experts Can Offer Your Louisiana Business
Progent service specialists can offer expert support for a comprehensive array of UNIX/Linux, Apple, Cisco, and Windows solutions including:
Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based computer service staff can help Louisiana companies to maintain a comprehensive set of information products and technologies such as network infrastructure, email solutions, security consulting for networks and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server options for server consolidation and streamlined administration, and moving from older applications to current solutions powered by newer versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's support experts offer online technical help for systems based on leading variants of UNIX such as:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the network support arena for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who are awarded this prestigious credential only after intense testing given by Cisco. The vast majority of CCIEs work for large corporations or nationwide Internet service providers, and as a result their help is not readily accessible to small and mid-size businesses.
Progent is among the only IT technology consulting providers that ensures that CCIEs stay available to assist small and mid-size businesses. In addition, Progent facilitates convenient access to a Cisco CCIE via telephone so you can get timely support for complex system problems that are disrupting your productivity but are not within the scope of your local IT maintenance group. Progent's CCIE consultants can connect to your network via secure on-line troubleshooting technology to perform rapid and economical diagnosis and remediation of serious system trouble.
Cisco Premier consultants from Progent can assist your company to design, implement, and maintain a converged network infrastructure that can simplify operations, reduce expenses, and speed time to productivity. By offering Cisco broadband routers expertise with Catalyst switches support and Aironet wireless technology integration help, Progent can dramatically improve the strategic value of your network infrastructure in Louisiana. To see additional information on Progent's support for Cisco network appliances, refer to Cisco Technology Professional Expertise.
Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-expert remote support professionals can provide network repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can help you with a broad range of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2019 Server integration,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint 2016 migration and hybrid deployment consulting,
SharePoint Server 2019 planning and integration,
Skype for Business planning and deployment consulting and Lync Server 2010 maintenance, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
Small Business Server consulting, and
Windows Essentials cloud integration.
Certified System Security Consultants
Progent provides you the services of certified CISM, CISA and CISSP security professionals who can deliver a variety of security solutions to bolster the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or assist you to revive fast from an assault. Security solutions available from Progent include: extensive security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Netcat; rapid recuperation from malicious attacks; configuring firewalls; designing safe architectures for off-site and mobile connectivity; securing your email infrastructure from viruses, spam and DHA attacks; and setting up 24x7 automated monitoring. To find out more concerning Progent's security support for small and midsize companies, refer to Progent's Professional Support for Network Security.
Applications Support: Online Classes, Custom Programming, Integration
Progent's Mac technology consultants can promote the creative aspect of Macintosh environments by providing help services and training in graphics, sound, and video. Progent's support professionals offer help in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply professional consulting expertise and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and Microsoft Office Excel. To learn more information about Progent's consulting, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Service and Outsourcing Options
Progent provides three service offerings for Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network specialists. Progent's Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your clients fast contact with a reliable technical support resource with extensive experience delivering telephone-based help and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk a positive image as a major driver of business productivity, and Progent's charter is to fix and not merely report problems. To find out more information concerning Progent's Call Center outsourcing, visit Progent's Help Desk Support.
Progent's Remote Technical Support Technologies
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Now
Progent's advanced customer support reporting system keeps comprehensive records of all support provided to Progent's customers. Every authorized Progent staff engineer has the benefit of the specifics of support provided to every customer by any staff member. This archive of issues and solutions is organized as a conveniently retrievable proprietary knowledge base that enables Progent's online support professionals to share their knowledge company-wide to make sure that the value of Progent's technical support grows daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available other extensive support knowledge bases as well as to manufacturers' in-house technical personnel that allow Progent's online consulting specialists to come up with the best solutions quickly.
To find out how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for urgent remote engineering help in Louisiana, call 1-800-993-9400 or visit Urgent Online Computer Support.