For office networks located within the state of Louisiana, Progent's Microsoft authorized technicians can deliver phone support and troubleshooting to solve your network systems issues fast and cost effectively. Progent has acquired enterprise-level skills, software utilities, and support databases to diagnose and resolve network problems while avoiding the cost and time delays normally associated with onsite technical service dispatches.
If your Louisiana company is situated outside of the larger metropolitan areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby computer network support options may be limited in technical expertise, or not available during urgent situations. This results in a office network that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís group of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a varied range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with field proven methods for applying those skills to provide cost effective network solutions.
Android Phone Integration and Management
Progent's Android smartphone integration consulting have extensive background providing remote and on-premises support for organizations of all sizes who want to incorporate Android phones and tablets into their information systems so that users can work together from virtually anywhere. Progent offers the breadth of skills to resolve technical issues that involve multiple manufacturers and that entail a combination of legacy and up-to-date technology. Progent provides affordable remote technical support to help you with any aspect of planning, deploying, managing and troubleshooting your BYOD solution. Progent can deliver occasional support to help you to resolve particularly stubborn technical issues, or Progent can provide comprehensive project management support to help you complete strategic network initiatives on time and within budget. Progent can help with local, cloud-based, or hybrid networks and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones securely and productively.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a globally recognized qualification that signifies expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates pass an extensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional able to assist businesses in the fields of IS audit process, information technology administration, systems and architecture ROI, information technology service delivery, protection of data resources, and business continuity planning.
ProSight DPS Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup processes and enables rapid restoration of critical data, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Read about the complete ProSight family of affordable network management outsourcing services for small and medium-size businesses.
Progent's Integration and Development Support for Microsoft SQL Server 2016
SQL Server 2016 offers significant improvements in performance, scale, security and compliance, uptime, mobile computing support, plus integrated BI. New features include PolyBase for handling relational and non-relational databases in one appliance for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and onsite support to assist businesses of all sizes to design, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Examples of Remote Support Services Offered by Progent for Cisco Routers
Among the common online Cisco router support services available from Progent are setting up hostname, DHCP, routing tables, logging, and user accounts; configuring iBGP and HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing maps, line settings and BGP peering arrangements; upgrading router's IOS image; validating failover; troubleshooting VPN tunnel issues; making a network diagram and documenting configuration; plus security and disaster recovery planning.
Microsoft Project Server Integration
Progent's Microsoft Project Server experts offer comprehensive remote and on-premises support services for Project Server and for Microsoft platforms that work closely with Project Server. Consulting support services offered by Progent include Project Professional set up, SharePoint Server 2013 design and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 support, MS Exchange Server 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 management,Excel and Office 365 Excel development, plus Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network engineers to help you to enhance your environment to accommodate local, branch, at-home, and mobile workers so they can use Microsoft Project Server to work together securely and efficiently. Progent's certified network security consultants can help your IT team to adopt and enforce security workflows that protect important project data without interfering with the efficient exchange of authorized data.
Citrix Desktop Virtualization Support Services
Progent's Citrix-certified desktop virtualization consultants can help you to plan, implement, manage, and troubleshoot a virtualized Windows desktop and application delivery and management solution by offering XenDesktop expertise and XenApp support. Progent's Cisco CCIE network consultants can help you enhance your network for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to manage and support an off-site datacenter that offers high uptime, enhanced security, and rapid disaster recovery. Progent can also assist you manage and support other virtualization solutions from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for monitoring the content of outbound email messages and attachments and preventing users from sending confidential or unauthorized information or spam. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and keep in compliance with industry security standards and regulatory mandates such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out more about Progent's entire ProSight portfolio of low-cost network management outsourcing services for small and mid-size businesses.
Online Support for Microsoft Windows Server 2008
The sophistication and versatility of Windows Server 2008 R2 requires an IT professional with practical experience and broad knowledge in architecting and deploying efficient and comprehensive business information environments. The experience of Progent's seasoned Windows Server engineers, averaging over 10 years of background integrating Microsoft-powered technology, helps insure your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also help you to evaluate the advantages of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering building a hybrid network model that integrates on-premises systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration.
Progent's Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Office Word and Office 365 Word consultants can provide a wide selection of affordable online support services to help your organization to manage your current Microsoft Word environment or help you to upgrade to a current version of Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different versions of Office Word, integrating Word with other Office apps such as Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone synchronization, and remote Office Word training classes tailored for individuals or groups.
Progent's Client Testimonials
Progent has delivered remote or onsite network support help to companies in every state in the U.S. Many of these customers have indicated their high regard for Progent in the form of testimonials to the quality of Progent's service staff. Check out Progent's customer testimonials to learn what people say about the quality of Progent's network support services
Management Support for Microsoft Lync Server 2013
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to build a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with app sharing, as well as IP-based and PSTN calling enabled for a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants can assist you to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (via Lync Online) or mixed topology suitable for your current and future goals, deploy Lync 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your IT staff and end users. Progent has expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business Server consultants can also help your organization to plan and implement out an efficient upgrade to Skype for Business.
Progent's Integration Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Talk to a Progent Network Consultant
To see how you can access a Progent computer support expert for online or on-premises support in , call 1-800-993-9400 or go to Online Network Help.