For office networks located throughout the state ofLouisiana, Progent's Microsoft and Cisco authorized technical experts can deliver phone assistance and remote troubleshooting to resolve your computer network problems quickly and cost effectively. Progent has developed enterprise-level expertise, software utilities, and support knowledge bases to diagnose and repair computer network problems without the high cost and delays normally associated with on-site service calls.
If yourLouisianasmall business is located beyond the larger metro areas such asNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local computer support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a broad range of clients. This means you get not only the technical skills needed for the job, but a consultant with demonstrated methods for applying those skills to provide cost effective network solutions.
Microsoft Teams Solution Design Consultants
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's flagship cloud service for group communications and collaboration. Progent's Teams consultants can assist you to design a migration to Teams from Skype for Business and configure, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting services for NetApp's entire family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN deployments quickly and affordably following leading practices.
NetDocs Consulting Expertise
NetDocuments is a leading cloud-based document management system designed specifically for legal workflows. Progent offers the services of NetDocs consultants who can deliver high-level advice to help you to plan, configure, manage, optimize, or debug a document management system solution based on NetDocs. To learn about Progent's support services for NetDocuments, see NetDocs DMS expert support.
SonicWall Firewall Integration Consulting Services
Progent's SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall security gateways into a complete network protection plan and design protection into your business operations. To learn more, visit SonicWall-certified firewall consulting services.
SharePoint 2019 Server Planning and Deployment Consulting
SharePoint Server 2019 delivers much of the modern experience of SharePoint Online, serving as a transitional release between the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and onsite consulting, software development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud components into a seamless intranet system. To learn more, see SharePoint 2019 configuration and development support.
Cost-effective Computer Support Solutions
Many small organizations utilize flawed metrics when shopping for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate experience can take several times longer to complete the same task than an experienced IT expert. As an example, charging 30% less per hour, but taking three times as long for the same job is hardly a bargain. Still worse, a badly architected or configured IT environment that is unreliable and hard to administer or expand can cost an organization many times more than its initial price because of lost productivity. Progent's client testimonials from satisfied businesses throughout the United States confirm the efficiency of Progent's service model and the technical capability of Progent's team of engineers.
Expert Wireless Consulting and Support
Progent's wireless solutions consultants have broad expertise in the integration and maintenance of wireless information technology and can help you to plan, deploy, manage and troubleshoot wireless ecosystems that are secure, resilient, scalable, easy to manage and use, able to support your critical workloads, and seamlessly integrated into hybrid cloud environments. Remote and on-premises expertise available from Progent span a selection of wireless solutions and include smartphone management, Wi-Fi infrastructure design and installation, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.
Stealth Penetration Testing
Stealth intrusion testing is an important part of any overall IT system security plan. Progentís security professionals can perform thorough stealth intrusion security tests without the knowledge of your company's in-house network support resources. Stealth penetration checking shows whether current security monitoring systems such as intrusion detection alerts and event history analysis are properly set up and actively monitored.
WatchGuard Firewall Integration Consulting
Progent's WatchGuard experts can show you how to integrate WatchGuard Firepower Firewall security appliances that fit your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate to modern WatchGuard Firebox firewall solutions. To find out about Progent's consulting services for WatchGuard security gateways, refer to WatchGuard firewall integration consulting.
Video Conferencing and Telepresence Consultants
Progent offers the services of a certified video conferencing and telepresence consultant with an extensive background integrating products from the major telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can help you to design, install, expand, or maintain a video conferencing environment that protects your current investment and maximizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure consultants able to assist businesses of all sizes to create and maintain a network that provides the speed, dependability, security, and scalability required to support your video conferencing/telepresence environment.
Get in Touch with a Progent Computer Support Expert
To find out how to get in touch with a Progent network support expert for remote or onsite assistance, call 1-800-993-9400 or visit Remote Computer Support.