For small office network systems located in the state ofLouisiana, Progent's Microsoft authorized engineers can deliver online assistance and troubleshooting to resolve your computer network issues quickly and cost effectively. Progent has acquired enterprise-class skills, software utilities, and support knowledge bases to troubleshoot and repair IT problems without the expense and time delays associated with onsite service calls.
If yourLouisianaorganization is located outside of the larger metropolitan areas such asNew Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local network systems support choices may be limited in skills, or not available during a crisis. This results in a network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progentís group of expert network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical projects for a diverse range of customers. This means you get not only the technical skills needed for the task, but a professional with demonstrated methods for applying that expertise to provide excellent network solutions.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is an important achievement that represents expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that candidates pass an extensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Certified network security audit consultant trained to assist companies in the areas of IS audit process, IT enforcement, systems and infrastructure lifecycle, IT support, protection of data assets, and business continuity preparedness.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consultants can deliver a range of consulting services to assist companies of all sizes to support, administer, and repair networks that include desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration assistance.
Cloud Integration Expertise for Teleworkers
Progent can assist small and mid-size organizations to provide their offsite workforce with secure and transparent access to public cloud applications and services. For information about how Progent can assist you to configure robust Cloud connnections for their remote workers, go to cloud integration consulting expertise for remote workers.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting support for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on leading practices.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT staff and your Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt productivity. Find out about the complete ProSight line of affordable outsourced network management services for small and mid-size businesses.
Progent's Integration Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Comprehensive IT Support for Systems at Colocation Data Centers
There are several hundred enterprise-class colocation centers in the and larger metropolitan areas across the United States, and Progent's colocation center consulting professionals can enhance your network's reliability and performance by helping you select a colocation facility that meets the individual needs of your company such as geographic location, space, communications, budget, and extra additional features and services. Progentís colocation center IT services are intended for businesses with hardware housed at colo hosting facilities and in need of timely on-premises service at the co-location site as well as online help from Microsoft and Cisco Certified professionals. Progent offers a variety of collocation center consulting services such as system architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications networking, development and installation of fault tolerant systems, architecting and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and creating fault tolerant server clustering configurations.
Microsoft SharePoint Support
Progent's Microsoft-authorized Microsoft SharePoint Server 2013 specialists, SharePoint Server 2010 specialists and Microsoft SharePoint 2007 support professionals can help you evaluate the business justification for deploying the latest version of Microsoft SharePoint, consult with you on the appropriate version of SharePoint for your circumstances, provide configuration and integration services, assist you to set up Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to operate with SharePoint, develop a comprehensive security plan that includes portal technology, and provide maintenance and Helpdesk services.
Progent's Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's Office Word and Office 365 Word experts offer a broad selection of affordable online support services to assist you to manage and troubleshoot your current Microsoft Office Word solution or help you to upgrade to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between various versions of Word, integrating Word with different Office apps like Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security support, and smart phone and tablet integration, and online Office Word training classes customized for your special requirements.
Data Backup/Restore Consulting Services
Progent's data backup experts can provide consulting support for a broad range of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent can help you with leading data protection products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers help with Acronis, MozyPro, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and Oracle Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized organizations as a low cost end-to-end solution for secure backup/disaster recovery (BDR).
Management Consulting for Microsoft Lync Server 2013
Lync Server 2013, rebranded Skype for Business Server, is an on-premises platform that allows businesses of all sizes to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with chat, presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts can help your company to support your current Lync deployment or plan and implement an efficient migration to a more current system by providing Skype for Business Server consulting. Progent can also advise you how to build a hybrid cloud deployment that integrates on-prem Skype for Business Server with Skype for Business Online or with Microsoft Teams cloud platforms.
Expert Wireless Consulting and Support
Progent's wireless integration consultants offer broad backgrounds in the integration and support of wireless networking technology and can help you to plan, configure, administer and troubleshoot wireless ecosystems that are compliant, robust, scalable, easy to manage and operate, able to support your critical workloads, and seamlessly integrated into hybrid cloud networks. Online and onsite Consulting services offered by Progent span a selection of wireless technologies and include smartphone management, Wi-Fi infrastructure design and deployment, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.
Talk to a Progent Network Support Expert
To see how to access a Progent network consultant for online or onsite assistance, phone 1-800-993-9400 or go to Remote Computer Help.