For small business computer networks located in the state of Louisiana, Progent's Microsoft qualified technical experts can deliver phone support and remote troubleshooting to fix your network systems troubles quickly and cost effectively. Progent has developed top-notch skills, software tools, and support databases to diagnose and fix IT problems without the expense and time delays normally associated with on-site technical service calls.

If your Louisiana company is located outside of the larger urban areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby computer support choices may be limited in technical capability, or not available during a crisis. This results in a network environment that is unstable or causing wasted time due to technical issues continuing for too long. Progentís group of expert network engineers average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a extensive range of customers. This means you get not just the technical competency needed for the task, but a professional with field proven methods for applying that expertise to deliver efficient network solutions.

Wireless Site Survey
Progentís Wireless Site Survey helps you to design and implement a wireless network adapted to your environment, providing your business a wireless solution that delivers the coverage, speed, load-handling capability, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite wireless survey features onsite inspection, RF and data protection audits of your existing wireless network, evaluation of your buildingís layout, testing for RF interference, signal propagation modeling, identification of optimum locations for customer-specified Wireless Access Points such as Cisco Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive document describing the new WLAN.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC560 consulting services to help you to maintain your legacy UC500 VoIP system or plan and carry out an efficient upgrade to a modern IP telephony and voicemail system.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote consulting services to assist businesses of all sizes to integrate their IT infrastructure with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective hybrid ecosystems that can include Windows and Linux operating systems and applications in hybrid architectures that combine on-premises resources along with public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a range of public cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange and Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable remote consulting to help you to plan, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent also offers online and on-premises training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the strategic value of your IT system.

Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization technologies lower the effort required for IT administrators to install applications so they are standardized across a corporate workforce, offer the power to control access to business information, and allow fast deployment of new or upgraded desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services or RDS. Microsoft's new VDI infrastructure behind RDS streamlines desktop connectivity, enhances performance, strengthens security, unifies management, and offers an almost transparent user environment. Progent's desktop virtualization engineers can assist you to evaluate the strategic benefits of Microsoft's desktop virtualization technologies, set up test and production environments, optimize your network architecture to accommodate virtualized desktops effectively, evaluate and remediate security problems, and educate your network managers to follow industry best practices to gain maximum payback from client virtualization.

Cisco Small Business WiFi APs Configuration and Troubleshooting
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered units designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or on-premises configuration and troubleshooting support to assist your organization to plan, implement, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or architecture. For details about Progent's support for both current and legacy Cisco Small Business family of WiFi access points, refer to Cisco Small Business WiFi APs planning and support.

Video Conferencing Consulting Services
Progent offers the services of an accredited video conferencing and telepresence engineer with expertise deploying products from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, upgrade, or troubleshoot a telepresence environment that protects your investment and optimizes the strategic value of your information network. Progent can also provide the services of network infrastructure engineers who can assist businesses of all sizes to build and maintain a network that delivers the performance, dependability, security, and scalability required to support your video conferencing/telepresence solution.

Cisco IOS software Upgrade Support
If you includes Cisco appliances, you may be using an old version of IOS, the control software used in virtually all Cisco router and the latest switches from Cisco. Cisco often offers upgrades to IOS in order to correct bugs, shore up security vulnerabilities, or improve features. However, upgrading IOS and other Cisco OS platforms can be a challenge, depending on your Cisco equipment and your system environment. For example, there may be limitations of local Flash storage that could cause a new OS release to execute incorrectly. Progent's Cisco CCIE network engineers can provide a broad variety of support services associated with upgrading Cisco IOS software or any other Cisco OS such as IOS EX, CallManager or Unified Communications Manager. Progent's consultants can perform inventories of your router software, recommend appropriate upgrades, provision Cisco appliances, transfer images/, activate and verify your update, tune throughput, resolve problems, and teach your network support managers how to utilize any significant new features.

Microsoft SharePoint Support Services
Progent's Microsoft-certified SharePoint 2013 specialists, Microsoft SharePoint 2010 engineers and Microsoft SharePoint 2007 experts can assist you to evaluate the economic case for deploying the current release of SharePoint Server, consult with you on the most sensible version of SharePoint Server for your circumstances, offer configuration and integration expertise, help you to install Microsoft SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint, develop a company-wide security plan that encompasses portal solutions, and deliver troubleshooting and Helpdesk support.

Ransomware Removal and Recovery Consulting
Progent can provide the help of experienced ransomware recovery consultants with the knowledge to restore an environment that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky. To find out more, see ransomware removal and restoration expertise.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help your company to design, integrate, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Progent's Consulting and Training Services for Office Desktop and Office 365
Progent's certified Microsoft Office and Office 365 consultants can assist businesses to incorporate Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that offers fast ROI and enables better business results. Progent can assist your company to integrate Microsoft Office or Office 365 apps with one another and with additional core Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to fix compatibility issues with different releases of Microsoft Office and offers live online Microsoft Office and Office 365 training to individuals and teams.

Talk to a Progent Network Support Expert
To learn how you can get in touch with a Progent computer support expert for remote or on-premises assistance in #(state), call 1-800-993-9400 or go to Remote Computer Support.