For office network systems located within the state of Louisiana, Progent's Microsoft and Cisco certified technicians can provide phone support and troubleshooting to solve your network problems quickly and cost effectively. Progent has acquired enterprise-level skills, software utilities, and support knowledge bases to troubleshoot and fix IT problems without the expense and delays associated with onsite service calls.

If your Louisiana organization is situated beyond the larger metropolitan areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a computer network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s staff of seasoned network consultants average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a diverse range of customers. This means you get not just the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to assist with affordable network solutions.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progent offers convenient, quick, and economical access to Cisco CCIE engineers. Cisco Certified Internetwork Experts are recognized network gurus who are awarded this prestigious classification only after strenuous examination by Cisco. CCIEs can handle even the most complex problems associated with network design, integration, troubleshooting, and support. Progent’s CCIE experts cooperate intimately with Cisco in-house staff in identifying issues with Cisco's IOS software and devising fixes or acquiring patches to correct problems. Progent can provide fast contact with a CCIE by phone so you are able to get instant assistance for complex network troubles that are impacting business efficiency but are beyond the scope of your local network support providers.

Some Examples of Remote Support Services Offered by Progent for Cisco Routers
Among the common remote Cisco router support services available from Progent's certified Cisco experts are setting up hostname, IP addressing, routing tables, clock, security logon banner and user accounts; setting up iBGP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing configuration, and BGP peering; upgrading router's IOS image; setting up and confirming router failover; troubleshooting VPN tunnel issues; making a network diagram and documenting router setup; plus security and fault tolerance strategy.

IT Support for Small Governments and School Districts
Progent has extensive experience providing a broad range of remote network consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is among the pioneers in delivering advanced online IT support and has delivered IT support to organizations in every state. Progent's remote information technology consulting for local governments eliminates travel costs and solves issues more quickly than on-premises service calls.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer expert online support to assist organizations of any size to integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in hybrid topologies that utilize local resources as well as cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services such as Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging.

Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is designed to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from older versions of VMM, design workflows for building and installing virtual machines and hosts, design high-availability compute and storage clusters, connect your datacenter resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the potential business benefits of new technologies such as Storage Replica and Shielded VMs. Progent's certified hypervisor professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.

Disaster Recovery/Business Continuity Planning Help
Progent can provide advanced remote consulting for business continuity planning, testing, and education to help your company to prepare for potential disasters, minimize downtime for your vital IT functions, avoid data loss, and comply with examiners' letters and business obligations. Progent's business continuity experts can work closely with your management and network support staff to provide risk and business impact analysis, define dependencies, specify human and physical assets required to operate your business, prioritize key network services and specify acceptable restoration times, qualify colocation centers, configure safe offsite connectivity for key employees, implement emergency notification mechanisms and assign duties for personnel, document a complete recovery plan, and provide training for management and technical staff to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can assist you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster technology field-tested in Microsoft's Azure public cloud.

Azure Planning and Integration Consulting Services
Progent's Microsoft Azure planning and integration consultants can assist you with any aspect of Azure cloud migration such as needs definition, readiness evaluation, solution design, pre-production testing, implementation, centralized management, performance tuning, license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so that your users can securely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to create a hybrid ecosystem that transparently combines on-premises datacenters with Azure resources.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security vendors to provide centralized control and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Find out more about Progent's entire ProSight line of low-cost network monitoring and management services for small and medium-size businesses.

Comprehensive Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-level data center colocation sites in the and major metropolitan areas across the U.S., and Progent's colocation center support group can enhance your system’s reliability and performance by helping you select a remote data center facility that addresses the individual requirements of your company including geographic proximity, size, connectivity, budget, and extra additional features and services. Progent’s data center support services are designed for companies with equipment housed at colo hosting facilities and in need of on-demand on-site service at the collocation facility as well as remote help from Microsoft and Cisco Certified experts. Progent offers a variety of colo center consulting services including system topology evaluation, Windows and Linux server integration and support, tech support for server and telecommunications networking, development and installation of non-stop systems, defining and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and creating high-availability server cluster systems.

Planning and Migration Help for Microsoft Windows 10
Progent's Windows Windows 10 migration consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent's consultants include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, data and identity security, automated deployment and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and users, and post-migration technical help.

Talk to a Progent Computer Consultant
To see how to get in touch with a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or visit Online Network Help.