Consulting Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most popular products for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other critical business data. Progent can provide Louisville, Kentucky businesses the services of BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or transition smoothly to a current mobile solution.

As the complexity of small business networks has increased, and as the need for world-class security, reliability, and recoverability has become the standard for companies regardless of size, successful deployment and support of BlackBerry technology has become increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small organizations frequently turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry environments economically and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined administration tools to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Kentucky State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Kentucky.

Onsite IT Consulting
Progent locations in Kentucky State

City Address Phone Link
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services


Consulting Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted in transit to provide optimum security. BlackBerry BES Server also simplifies a broad variety of key administrative tasks ranging from smartphone deployment and updates to mobile security and high availability.

BlackBerry BES Server Integration Support

Progent's BlackBerry-certified consultants can help you utilize BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Control user and group configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and manage BlackBerry's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and report on the health of your system

Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can in addition help your company to troubleshoot a broad array of problems concerning synchronization, device recognition, messaging consistency, web browsing, mobile connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote support for small company IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support expenses low and, by handling issues quickly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements analysis, system architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration approach and hardware products match your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and storage, network design, and application set up.

To optimize system security, Progent's BlackBerry consultant can help your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Expert
In order to contact Progent about technical expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    For small businesses considering Progent's IT outsourcing, consulting, or technical support services, phone 800-993-9400 or send email to information@progent.com.

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    Microsoft Office Communications Server delivers IM and presence as part of an extensible, world-class solution featuring advanced security, transparent integration with additional Microsoft software, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows lower costs and elevated operational efficiencies, enhanced worker output, and better IP security. MS Communications Server 2007 has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide online and onsite configuration support and mediation help for your Office Communications Server environment and can assist you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add significant strategic value to your information network

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    Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and repairing SCOM solutions and offer companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and set up SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to fix critical issues uncovered by SCOM 2012.

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    Progent provides nationwide urgent help and troubleshooting services for companies that operate networks powered by versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Remote technical support provides optimum leverage for your IT dollar by extending client efficiency and shortening the hours charged for computer repair services. Advanced online access technology and skilled service specialists and consultants allow Progent to solve the majority of network issues without squandering time and money by traveling to your location. In most of cases your network problems can be remediated over the phone or through a combination of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISM certified security professionals to help with the most challenging system problems.

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    Progent offers affordable online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.

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    Progent has been delivering SharePoint support since the first SharePoint product was published more than a decade ago, and Progent has the breadth and depth of IT knowledge to help businesses of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your company; and pick the right version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can help in specific jobs associated with your SharePoint 2013 deployment.

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