Wireless Consulting
Louisville, Kentucky IT Networks
BlackBerry Consulting and Tech Support
Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful solutions for maintaining location-independent access to messaging, calendars, web applications, and other vital business data. Progent offers Louisville, Kentucky companies support from BlackBerry-premier experts who can assist businesses to maintain their BlackBerry deployments or migrate smoothly to a modern smartphone solution.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for organizations of all sizes, successful integration and support of BlackBerry solutions has become increasingly difficult. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small organizations frequently resort to outside support professionals who offer expertise in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven remote support model, gives small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their information network.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management tools so you can track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, customize wireless applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
Kentucky State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Kentucky.
| City | Address | Phone | Link |
| Lexington-Fayette | Lexington Main Street Suites, 710 E. Main Street Lexington, KY 40502 United States |
(859) 475-0030 | Lexington-Fayette Network Support Services |
| Louisville | 1229 S Shelby St Louisville, KY 40203 United States |
(502) 287-0202 | Louisville Network Support Services |
BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for collaborative programs like calendars, contact lists, to-do lists, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, users carrying BlackBerry handsets can have push-based access to Exchange messages as well as to IM-capable applications via Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to design, configure, and support BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.
Professional RIM BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible by phone to provide expert assistance to companies in the Louisville region or throughout Kentucky. Progent's seasoned remote consulting team has helped IT organizations solve network problems and reduce IT service costs in each state in the country and established a large following of loyal customers. (Refer to Progent's client testimonials.)
Progent can provide remote assistance for a wide selection of issues associated with RIM BlackBerry products such as synchronization, integration with Exchange, managing BlackBerry BES Server, and improving wireless security. Major BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can in addition help you to troubleshoot a wide array of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connections, IM, desktop software configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online consulting services for small company networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses low and, by solving problems quickly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including resolving enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, configuring wireless program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help you to define and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent to Get Support from a BlackBerry-Certified Consultant
In order to contact Progent about engineering help for BlackBerry wireless solutions, phone
An index of content::
Setup and Support Extended Service Desk
24x7 Extended Help Desk Professional
Progent’s Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Cisco AnyConnect Online Technical Support
Cisco ASA firewall VPN Technical Support Services
Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX 500 or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Microsoft SQL Server 2019 Remote Technical Support
Network Manager Windows .NET
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can show you how to design, deploy, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Wireless Case Study
Building to Building Wireless Example Application
Progent provided a wireless networking environment that allowed a school to increase productivity and avoid the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate locations up to 2.5 miles apart and can reach even greater ranges. This wireless alternative provided better performance and dependability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Microsoft Exchange Server 2010 Upgrade Engineer
Microsoft Certified Partner Technology Professional Exchange 2010 Upgrade
Progent offers comprehensive help for every step of your Exchange Server 2010 upgrade including end-to-end project management services, site prep, project design and documentation, specification of new software licenses and equipment needed, suggested sourcing, system verification at customer location or at Progent's test facility, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the previous servers, and training for client's support staff and users.
Oracle 11g Migration Consultant
Oracle Development
Progent offers fast and affordable online access to an authorized Oracle DBA consultant or an Oracle software programmer. Progent offers comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help design, build, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication technologies and Oracle Recovery Manager.
Check Point 3000 Firewalls Cybersecurity Firm
Information Technology Consulting Check Point NGX VPN
Progent's Check Point experts can help you choose and deploy Check Point Software Firewall software and appliances based on Check Point's technology to provide an affordable and efficient security solution for your IT network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and provide a single source for on-going network support, administration, training, and consulting expertise.
ISA 2006 Computer Consultant
ISA 2006 Firewall Professionals
Secure Application Publishing with ISA Server 2006 allows more protection of intranet applications while supporting increased efficiency by making these applications accessible to authorized remote or mobile users. ISA Server 2006 can guard business applications, services, and data across all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-premier ISA Server 2006 consultants can help you design, install, set up, and maintain Internet Security and Acceleration Server on your system so your company achieves a smart and economical combination of protection, convenience, and speed.
ProSight Small Business Private Clouds Services
Technology Professional ProSight VM Hosting
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that gives the highest degree of availability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management services are built upon mature virtualization technologies that enable small and midsize businesses with multi- platform IT systems to economize significantly on the costs of capital investments, system support, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
24-Hour Exchange 2010 Migration Engineers
Microsoft Exchange Server Migration Consultant Services
Progent's Microsoft-certified consulting engineers can assist your organization to assess the benefits of Exchange Server 2010 for your company and can help you to plan and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast ROI by increasing your productivity, lowering the cost of hardware and support, simplifying administration, and consolidating your key communications technologies.
On-site Technical Support Android and Outlook integration
Android and Windows 8.1 integration On-site Technical Support
Progent's seasoned group of IT consultants and application specialists have years of experience delivering remote and on-premises assistance for businesses of all sizes who need to incorporate Android phones and tablets into their IT systems so that mobile clients can be productive from virtually anywhere. Progent has the breadth of skills to solve network problems that span numerous vendors and that entail a mix of legacy and up-to-date information technology. Progent offers cost-effective online expertise to assist you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to assist you to handle especially challenging IT issues, or Progent can provide comprehensive project management support to help you complete strategic IT projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and operate Android phones securely and productively.
Project Server 2013 Application Support
Development MS Project Server
Progent's Microsoft-certified consultants can provide in-depth support in deploying, operating and troubleshooting all versions of Project Server and can provide a broad variety of cost-effective remote consulting services based on industry best practices to help businesses of any size to get all the benefits of this leading project management solution. Consulting support available from Progent include system planning, software configuration and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training classes.
Call Desk Sharing Support Services
Extended Call Desk Remote Support
Progent’s Shared Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution built around the top shared PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
24x7 SQL Server 2014 and Windows Server 2012 R2 Help and Support
Consultant SQL Server 2014 Resource Governance
Microsoft SQL Server 2014 incorporates major improvements in critical areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services that include system design, configuration, management, remediation, and application development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Top Catalyst 9117 Access Point Support
Cisco Expert Catalyst Wi-Fi 6 AP Site Survey Online Technical Support
Progent's Cisco Catalyst Wi-Fi 6 AP consultants can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
IT Services Exchange 2016 Mailbox migration
Largest Microsoft Exchange Server 2016 Upgrade Planning Specialist
Progent can help your business in all phases of your migration to Microsoft Exchange 2016 including planning HA architecture for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft System Center Operations Manager Integration Services
Microsoft Operations Manager Technology Consulting
Mid-sized businesses can get all the advantages of System Center Operations Manager and have quick availability of Progent’s Microsoft and Cisco Certified network support experts. Thanks to Progent's affordably priced network support programs, medium-size businesses can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, automated warnings, in-depth reporting, Help Desk support, and remote troubleshooting. For companies with mission-critical applications who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide medium-size business networks enterprise-class availability, protection and productivity.
Urgent Windows Server 2012R2 upgrade Engineer
Windows Server 2012R2 Hyper-V Virtual Switch Support and Integration
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, develop an enterprise-wide security plan, streamline IT administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Microsoft Comprehensive Event Management Remote Consulting
Monitoring and Reporting Remote Consulting
Remote 24x7 network monitoring, automated alarms, and actionable analytical reporting are vital to preserving the health of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a degree of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management options available as economical service packages created to help your company to identify and resolve a an array of IT network problems before they can disrupt your business.
Network Consultants System Center 2016 and VMware Integration
System Center 2016 and NetApp Integration Network Consulting
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and fixing System Center Operations Manager solutions and offer companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
24-7 Specialist ProSight VM Hosting
ProSight Private Cloud Services Technology Professional
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's production servers in a solution that delivers the maximum level of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are based upon proven virtualization technologies that enable small businesses with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and network management while benefiting from world-class reliability and an unmatched level of vendor independence.
Emergency Ubiquiti WiFi Technology Professional
Ubiquiti UniFi access point Specialist
Progent can provide fast access to the skills of seasoned wireless consultants who can assist you to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your business and help you to design, deploy, maintain, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to choose, configure, and position Ubiquiti UniFi Wi-Fi access points for your required signal coverage and throughput.
Remote Microsoft Server Virtualization Network Engineer
24x7x365 Connectix Virtual Server Computer Engineer
Microsoft Virtual Server, run on the Windows Server 2003 platform and powered by technology originally developed by Connectix, delivers the performance necessary to accomplish server consolidation, application upgrade, and server isolation projects via virtualization technology in an enterprise-ready IT network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance operational efficiency in application development and testing, migration from outdated mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and integrate MS Virtual Server.
SMS Server 2003 Upgrade Computer Engineer
Systems Management Server IT Consultants
Progent’s Microsoft consultants offer small and mid-size businesses enterprise-class consulting support for SMS Server and Configuration Manager 2007, Microsoft's standard tools for change and configuration management. System Center Configuration Manager 2007 is Microsoft's new title for the change management platform previously known as SMS Server. Configuration Manager 2007 provides a range of enhancements to SMS Server 2003 including full automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified consulting professionals can help you use SMS Server or Configuration Manager 2007 economically for streamlined OS and application installation, security patch administration, software metering, and software license compliance. Progent's consultants can also help you to move efficiently from Systems Management Server 2003 to Configuration Manager 2007.
Private Cloud Hosting Specialists
Services Private Cloud Integration
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of availability and expandability and is also simple to migrate to any data center. Progent's Private Cloud Hosting options are based upon proven virtualization technologies that enable small and midsize businesses with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and IT administration while achieving world-class reliability and an unprecedented degree of vendor flexibility.
MS SQL Server 2008 Information Technology Consulting
Microsoft SQL Server 2008 Consultants
Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer professionals and network users, reducing the difficulty of creating, integrating, administering, and using enterprise data and database programs on platforms ranging from handheld devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and broad knowledge in planning and building information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
GIAC Firewall Network Install
Microsoft and Cisco Authorized Expert GIAC Certified Evaluation
GIAC was founded in 1999 to validate the knowledge of network security experts. GIAC certifications are recognized by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide help with all of the network security disciplines covered within GIAC accreditation such as auditing network security mechanisms, event handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
Expert Microsoft Certified SCCM 2016 Specialist
SCCM 2016 Computer Engineer
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, optimizing and repairing System Center Operations Manager environments and offer companies of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012.
Immediate ProSight Ransomware Recovery Online Consulting
ProSight Ransomware Recovery Support and Integration
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis technology to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to automate the entire threat lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.
Remote Consulting SharePoint 2016 Power Query
SharePoint 2016 Federated Search Support and Help
Progent's Microsoft-certified SharePoint consultants can provide affordable online and on-premises expertise, software development, and debugging support for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Engineers Ransomware Protection
ProSight Remote Network Management Services
Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain minimal internal network administration and support staffs with low-cost help from world-class management platforms and consulting experts. Advantages of the ProSight line of managed services include predictable IT maintenance costs, smart automation of routine administrative processes, ongoing adoption of the latest information technology, smooth transition from legacy systems to modern solutions, close alignment of information technology with business goals, guidance from seasoned IT experts, and allowing management to concentrate on business issues instead of fast-evolving network technology.
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