Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most popular products for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other critical business data. Progent can provide Louisville, Kentucky businesses the services of BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or transition smoothly to a current mobile solution.
As the complexity of small business networks has increased, and as the need for world-class security, reliability, and recoverability has become the standard for companies regardless of size, successful deployment and support of BlackBerry technology has become increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small organizations frequently turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry environments economically and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined administration tools to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.
Kentucky State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Kentucky.
Progent locations in Kentucky State
Consulting Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted in transit to provide optimum security. BlackBerry BES Server also simplifies a broad variety of key administrative tasks ranging from smartphone deployment and updates to mobile security and high availability.
Progent's BlackBerry-certified consultants can help you utilize BlackBerry BES Server to do basic jobs like:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Update BlackBerry smartphone software remotely
- Control user and group configurations with BlackBerry's vast selection of IT policies
Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Install and manage BlackBerry's fault-tolerant infrastructure using virtual servers
- Deploy BlackBerry smartphones wirelessly
- Establish specialized administration roles
- Automatically track and report on the health of your system
Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can in addition help your company to troubleshoot a broad array of problems concerning synchronization, device recognition, messaging consistency, web browsing, mobile connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote support for small company IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support expenses low and, by handling issues quickly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements analysis, system architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration approach and hardware products match your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and storage, network design, and application set up.
To optimize system security, Progent's BlackBerry consultant can help your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent for Support from a RIM BlackBerry-Certified Expert
In order to contact Progent about technical expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.