Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most successful products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other critical business information. Progent offers Louisville, Kentucky businesses the services of BlackBerry-certified consultants who can assist organizations to manage their BlackBerry environments or migrate efficiently to a modern mobile platform.

As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and recoverability has become the norm for businesses regardless of size, effective integration and support of BlackBerry technology has become more difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small organizations often resort to outside consulting professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the need for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online support model, provides small businesses an economical solution for integrating BlackBerry technology productively into their business information network.

Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management utilities to help you monitor and control BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Consulting Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry smartphones, providing a single platform for controlling critical jobs such as device deployment, upgrades, and retirement while also providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent integration between Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry handsets and supports over-the-air synchronization.

RIM BlackBerry BES Server Configuration Help

BlackBerry BES Server features a wealth of security options starting with automatic encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in adjusting levels of security to meet the specific needs of your mobile network. Progent's BlackBerry certified engineers can assist your company to select powerful security functions and activate them wirelessly. Examples of these over-the-air selectable security features include:

  • Disable a device
  • Wipe information from a lost smartphone
  • Lock out Bluetooth
  • Enable internal protection against malicious attacks

BlackBerry BES Server also provides flexibility in determining how to prevent mobile users from loading or executing unsecure or unauthorized code. Progent can assist you to select blocking processes such as:

  • List precisely which applications are permitted on the device
  • Block third-party applications from allocating non-volatile memory on the BlackBerry smartphone
  • Select which functions external software can access on the BlackBerry device
  • Restrict the kinds of access external applications running on the device can initialize
  • Prevent all third-party programs from being loaded or run on the device

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition help you to troubleshoot a wide array of problems associated with synchronization, device recognition, messaging consistency, web access, wireless connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in providing countrywide remote help for small office IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support expenses at a minimum and, by handling problems promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation issues, adding and removing BlackBerry device users, activating passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.

Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about professional expertise for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.