Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful products for achieving mobile access to email, scheduling, web-based programs, and other critical business data. Progent offers Louisville, Kentucky businesses the expertise of BlackBerry-premier consultants who can assist companies to manage their BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the complexity of small business networks has increased, and as the need for world-class protection, reliability, and recoverability has become the standard for companies of any size, effective deployment and support of BlackBerry solutions has grown increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses frequently turn to external support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry environments economically and efficiently, dispensing with the need for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven online support model, gives small companies an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.
Kentucky State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Kentucky.
Progent locations in Kentucky State
Consulting and Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry smartphones, offering a centralized solution for controlling critical tasks such as smartphone installation, upgrades, and retirement and also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Exchange, Groupwise, or Domino messaging servers and BlackBerry handsets and supports remote synchronization.
BlackBerry Enterprise Server provides a wealth of data protection capabilities beginning with automatic data encryption of information sent between a BlackBerry smartphone and BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent flexibility in adjusting levels of security to meet the special requirements of your network. Progent's BlackBerry certified consultants can help you to choose advanced security functions and activate them remotely. Examples of these over-the-air selectable security settings are:
- Disable a BlackBerry device
- Wipe information from a missing BlackBerry device
- Disable Bluetooth
- Activate built-in protection against malicious attacks
BlackBerry Enterprise Server also offers flexibility in selecting mechanisms to prevent mobile users from installing or running unsecure or prohibited applications. Progent can assist you to select protective techniques like:
- List exactly what programs are allowed on the device
- Block external programs from using persistent storage on the smartphone
- Determine which functions third-party applications can use on the BlackBerry smartphone
- Limit the kinds of connections third-party software running on the BlackBerry device can initialize
- Prevent all third-party applications from being installed or executed on the BlackBerry smartphone
How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology requirements assessment, system design, deployment planning and implementation, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which management model and physical components meet your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, server hardware and mass storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can assist your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configurations, set up SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
In order to ask Progent about professional support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.