Consulting Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most successful solutions for maintaining location-independent access to messaging, calendars, web applications, and other vital business data. Progent offers Louisville, Kentucky companies support from BlackBerry-premier experts who can assist businesses to maintain their BlackBerry deployments or migrate smoothly to a modern smartphone solution.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for organizations of all sizes, successful integration and support of BlackBerry solutions has become increasingly difficult. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small organizations frequently resort to outside support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven remote support model, gives small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their information network.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management tools so you can track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, customize wireless applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Kentucky State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Kentucky.

Onsite IT Consulting
Progent locations in Kentucky State

City Address Phone Link
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services


BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for collaborative programs like calendars, contact lists, to-do lists, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, users carrying BlackBerry handsets can have push-based access to Exchange messages as well as to IM-capable applications via Microsoft Communications Server and Lync Server integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified engineers can assist you to design, configure, and support BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

Professional RIM BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible by phone to provide expert assistance to companies in the Louisville region or throughout Kentucky. Progent's seasoned remote consulting team has helped IT organizations solve network problems and reduce IT service costs in each state in the country and established a large following of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide remote assistance for a wide selection of issues associated with RIM BlackBerry products such as synchronization, integration with Exchange, managing BlackBerry BES Server, and improving wireless security. Major BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can in addition help you to troubleshoot a wide array of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connections, IM, desktop software configuration, and Desktop Redirector.

As a top innovator in delivering nationwide online consulting services for small company networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses low and, by solving problems quickly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including resolving enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, configuring wireless program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help you to define and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Support from a BlackBerry-Certified Consultant
In order to contact Progent about engineering help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of availability and expandability and is also simple to migrate to any data center. Progent's Private Cloud Hosting options are based upon proven virtualization technologies that enable small and midsize businesses with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and IT administration while achieving world-class reliability and an unprecedented degree of vendor flexibility.

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    Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer professionals and network users, reducing the difficulty of creating, integrating, administering, and using enterprise data and database programs on platforms ranging from handheld devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and broad knowledge in planning and building information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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    GIAC was founded in 1999 to validate the knowledge of network security experts. GIAC certifications are recognized by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide help with all of the network security disciplines covered within GIAC accreditation such as auditing network security mechanisms, event handling, intrusion detection, web application security and security information and event management (SIEM) solutions.

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    Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, optimizing and repairing System Center Operations Manager environments and offer companies of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012.

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    ProSight Ransomware Recovery Support and Integration

    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis technology to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to automate the entire threat lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.

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    Progent's Microsoft-certified SharePoint consultants can provide affordable online and on-premises expertise, software development, and debugging support for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

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    Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain minimal internal network administration and support staffs with low-cost help from world-class management platforms and consulting experts. Advantages of the ProSight line of managed services include predictable IT maintenance costs, smart automation of routine administrative processes, ongoing adoption of the latest information technology, smooth transition from legacy systems to modern solutions, close alignment of information technology with business goals, guidance from seasoned IT experts, and allowing management to concentrate on business issues instead of fast-evolving network technology.

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