Expanding your telecommuter workforce can have a major effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Louisville company to select the appropriate tools and adhere to best practices in creating and maintaining a secure virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent offers services that go from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Louisville, Kentucky organizations to with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, data security, backup/restore solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure required for a remote work environment can be particularly challenging if you must manage a combination of personal hardware like PCs and notebooks, Internet routers, and Wi-Fi appliances from various vendors and with a mix of operating systems and firmware levels. Progent's experience providing remote help for both legacy as well as modern IT products in virtual office venues allows you to make cost-effective use of your available network infrastructure and provides you with ready access to top-tire consultants for making necessary updates. Services available from Progent to assist your company to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network technology makes it possible to create a safe tunnel for authorized remote employees to use IT assets located at your company datacenter or in a public cloud. Progent can assist you to configure and maintain VPN access between your at-home workforce and your key IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your remote workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a broad range of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and interact with a data center PC's desktop. This technology gives network managers significant control over the computing environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent offers top-tier remote support for integrating home routers from a range of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting families and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can create performance as well as cybersecurity problems. Progent can help you to mitigate these problems by providing services that include Aironet configuration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet connectivity methods affect the speed and availability of connections between at-home workers and the corporate data center. Business-critical applications may demand redundant Internet connections in the event the normal connection breaks. Progent offers expertise for identifying ISPs, selecting appropriate service offerings, and setting up redundant Internet connections. Refer to Internet access solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Louisville, Kentucky organization, phone 1-800-993-9400 or visit Contact Progent.

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    Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of a new generation of enterprise-class applications that can provide your business a critical competitive advantage. SQL Server features core support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.

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    Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness.

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    Progent's CCIE-certified network infrastructure consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent is one of the most qualified information technology support firms for creating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive the full benefits of Microsoft Exchange 2000 under typical scenarios including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.

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    Progent's Cisco Meraki Wi-Fi AP consultants provide online and onsite support services to assist organizations of any size to design, install, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including switches, ASR routers and firewalls to build a seamless ecosystem that delivers the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi users regardless of their mobility or computing device.

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    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

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    MS Communications Server provides Instant Messaging and Real Presence in an extensible, world-class package featuring enhanced protection, seamless integration with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved business efficiencies, increased worker productivity, and stronger IP security with this easy-to-manage, fault-tolerant IM platform. Effective implementations of Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-authorized professionals can provide the skill needed to deliver all the advantages of Office Communications Server throughout your entire organization.

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    Progentís Cisco-Premier technology consultants provide experienced PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of protection, performance and reliability for information networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management tools. Progentís Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements favorably impact key areas like manageability, high availability (HA), security, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable online consulting and management for Exchange Server 2013.

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