Cybersecurity and Information Assurance Consulting
Louisville Enterprise and Small Business Computer Network Systems
For fast online help with data security problems, businesses in Louisville Kentucky can find world-class support by contacting Progent's certified security engineers. Progent's online support consultants are available to provide fast and affordable assistance with security problems that are impacting the productivity of your information system. Progent's accredited engineers are premier to support environments powered by Windows, Linux, Apple macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's broad range of consulting services encompasses firewall expertise, email security, protected system design, and business continuity planning. Progent's support team has earned the industry's top security accreditations including Certified Information Security Manager (CISM) and Certified Information Systems Security Professional.
Progent offers online security support services on a per-minute model with no minimum minutes and no additional fees for setup or after hours service. By charging by the minute and by delivering world-class support, Progent's billing structure keeps expenses under control and avoids scenarios where quick fixes entail major bills.
Our System Has Been Attacked: What Are We Supposed to Do Now?
In case your business is now faced with a network security emergency, visit Progent's Urgent Online Network Help to see how to get fast aid. Progent has a pool of seasoned network security experts who can provide remote and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to protect against future exploits.
For businesses who have prepared carefully for being hacked, the formal post-attack handling model promoted by Global Information Assurance Certification is Progent's recommended method of handling a major security incident.
Introduction to Security Expertise
Managing data protection and preparation for recovering vital information and functions following an attack demands a continual program that entails a variety of tools and procedures. Progent's security experts can help your business at whatever level in your efforts to secure your information network, ranging from security evaluation to creating a complete security program. Key areas covered by Progent's security engineers include Planning and Prevention, Information Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Borne Attacks.
Planning and Implementing Secure Environments
Any company ought to develop a thoroughly considered security strategy that includes both preventive and reactive steps. The pre-attack plan is a collection of precautions that works to reduce security gaps. The post-attack plan defines procedures to assist IT personnel to inventory the losses caused by an attack, repair the damage, record the event, and revive network functions as quickly as possible. Progent can advise you how to build protection into your business processes. Progent can set up auditing utilities, define and implement a safe IT infrastructure, and propose processes and policies to optimize the protection of your information system. Progent's security experts are ready to assist you to configure a firewall, design safe remote access to email and data, and configure an efficient virtual private network (VPN).
If you are interested in an affordable option for jobbing out your security administration, Progent's 24x7 Network Support Options include automated online system monitoring and immediate response to problems.
Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and repair enterprise hybrid cloud solutions that combine local and cloud-based resources and that comply with government security standards. (Find out about Progent's Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
Data Recovery and Failure Analysis
Progent offers skill in restoring systems and servers that have been hacked, are quarantined, or have failed following a security attack. Progent can help determine the losses caused by the attack, return your company to normal business operations, and recover information compromised owing to the event. Progent's security specialists can also oversee a thorough failure analysis by going over event logs and utilizing other proven assessment tools. Progent's background with security problems reduces your business disruption and allows Progent to propose effective ways to prevent or mitigate new assaults.
Ransomware Cleanup and Restoration Consulting
Progent offers the help of proven ransomware recovery consultants with the skills to restore an information system that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To find out more, see ransomware removal and restoration services.
Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning tools to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the complete malware attack lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering through leading-edge technologies packaged within one agent managed from a unified control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's
ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, visit Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more details about ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's certified consultants offer unique support in vital facets of IT protection such as:
Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with information risk auditing software such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of comprehensive network tests to uncover potential security holes. Progent has extensive experience with these tools and can help you to analyze audit reports and respond efficiently. Progent's security consultants also provide web software testing and can conduct thorough evaluation of enterprise-wide security to determine your organization's compliance with major global security standards such as FISMA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless security including in-place wireless appliances plus mobile devices. Read more information about Progent's Vulnerability Evaluation and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting services for Cisco's entire range of security and VPN solutions such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out additional details concerning Cisco Security, VPN and Aironet Wireless Expertise.
Other Firewall and Virtual Private Network Consulting Services
As well as being expert in a broad array of network security solutions available from Microsoft and Cisco, Progent offers organizations of any size expert support for security products from other important firewall and Virtual Private Network (VPN) suppliers. Progent's engineers offer:
- Check Point Software Technologies Support
- WatchGuard Help
- Juniper Networks Configuration Help
- SonicWall Inc. Consulting
- Symantec Corp Technical Assistance
Unannounced intrusion checking is a vital technique for helping organizations to understand how exposed their information systems are to serious threats by showing how thoroughly network protection procedures and technologies stand up to authorized but unpublicized intrusion attempts launched by seasoned security specialists utilizing the latest hacking methods. Learn the details concerning Progent's Penetration Testing Services.
CISM Security Consulting Expertise
CISM identifies the basic skills and worldwide benchmarks of service that IT security professionals are expected to achieve. It provides business management the assurance that those who have been awarded their accreditation have the background and skill to provide efficient security management and consulting services. Progent can offer a CISM expert to assist your enterprise in vital security disciplines including data protection governance, vulnerability management, data protection process management, and crisis response support.
Find out more information about Progent's Certified Information Security Manager (CISM) Security Support Services.
CISSP Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have earned CISSP certification as a result of verified experience, extensive study, and formal examination. CISSP qualification indicates expertise in a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity management practices, security design and models, connection control methodology, software development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.
Get the details about Progent's CISSP Consulting Services.
CISSP-ISSAP Certified Experts for Secure System Infrastructure
Progent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP accreditation as a result of rigorous examination and extensive experience. field experience with information security architecture. ISSAP security experts possess comprehensive understanding of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security experts can help your business with all phases of secure network architecture.
Get more details about Progent's ISSAP Certified Protected System Architecture Engineering Services.
CISSP-ISSEP Premier Cybersecurity Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to help your organization to utilize modern system security engineering theory and processes in system development, review and evaluate system security designs according to security engineering best practices, create viable system designs that incorporate compliant security features for all critical system functions, define effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your company's risk tolerance.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Professional Services
The Certified Information Systems Auditor credential is a prestigious achievement that represents expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified security audit professional trained to assist companies in the fields of information systems audit services, IT governance, network assets and architecture lifecycle, IT service delivery, safeguarding data resources, and disaster recovery planning.
Get additional details concerning Progent's Certified Information Systems Auditor Professional Services.
CRISC IT Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate an IT professional's skills to plan, implement, and support information system control mechanisms to mitigate network risk. Progent can provide the services of a CRISC-certified consultant to help you to create and carry out a business continuity strategy based on industry best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Progent's network risk mitigation services are a good fit the support provided by Progent's CISA-Premier security engineers for impartially assessing your IT control design and also with the services of Progent's CISM-certified support professionals for implementing company-wide security policies.
Find out more information about Progent's CRISC Network Risk Management Consulting.
GIAC (Global Information Assurance Certification) Support Expertise
GIAC was founded in 1999 to validate the knowledge of network security engineers. GIAC's goal is to assure that an accredited security consultant has the skills needed to deliver services in critical categories of network, data, and application program security. GIAC accreditations are acknowledged by companies and institutions around the world including U.S. National Security Agency (NSA). Progent offers the assistance of certified consultants for all of the network security services addressed under GIAC accreditation programs such as auditing IT infrastructure, security incident response, intrusion detection, web application security, and SIEM solutions.
Find out additional information concerning Progent's GIAC Information Assurance Expertise.
Contact Progent for Computer Security Consulting Services
If your company is situated in Louisville Kentucky and you want cybersecurity support services, phone Progent at
Kentucky State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Kentucky.
| City | Address | Phone | Link |
| Lexington-Fayette | Lexington Main Street Suites, 710 E. Main Street Lexington, KY 40502 |
(859) 475-0030 | Lexington-Fayette Network Support Services |
| Louisville | 1229 S Shelby St Louisville, KY 40203 |
(502) 287-0202 | Louisville Network Support Services |
An index of content::
Specialist SharePoint 2019 OneDrive Sync Client
Immediate SharePoint 2019 SMTP Authentication Support and Help
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and onsite consulting expertise, software development, and debugging services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive information management system.
Server Consolidation Integration
Virtualization Consultant
With virtual servers, businesses are able to run many virtual servers on a single actual server. Virtualization technology enables companies to gain all the advantages of server segmentation, while avoiding the expense associated with buying additional server hardware. Virtual servers are also the enabling technology for private clouds, which provide important benefits such as reducing the costs of hardware, datacenter facilities, and management while improving information protection, network availability, and disaster recovery. Other key server management options include network monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management consultants can assist you in all areas of server virtualization and management to allow your business to cut expenses and conserve time.
Microsoft System Center Operations Manager IT Consulting
Remote Monitoring and Reporting Technical Support Services
Progent provides a variety of IT service bundles for small businesses. These IT outsourcing and network monitoring solutions are based on the anticipatory problem solving abilities of System Center Operations Manager 2007, a next-generation network and system management product that monitors the reliability, throughput, and safety of your network and isolates incipient troubles before they can bring down your network. With Progent's economically priced network service packages, small organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.
Midsized Business Technology Consulting
Small Business Computer Consulting Companies
Progent offers IT services for medium size businesses with 100 to 250 network clients. The mid-size business or work group has typically been an underserved part of the market for IT consulting services. The overhead and support access models of major outside support organizations make them too costly for the typical mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to support an information network whose complexity and capability are frequently similar to the information systems of much larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and 24x7 server monitoring, significantly lowers the IT support costs of a small-medium business while offering the small company with big-company service from professional, IT experts with background in a broad array of small business network solutions. If your mid-sized company or small business is searching for the quality of IT help appropriate by a medium size organization without paying enterprise costs, contact Progent.
Services Documentation Support and Help
Service Reporting Professionals
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered services. Unlike some independent consultants or local service firms who offer scant documentation or details of services done, every service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support reports sent by every consultant to every client. The practice of detailing and organizing support records allows more effective support and avoids a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release vital service information.
ISA Server Professionals
Microsoft ISA Server Professionals
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to design, deploy, and support an implementation of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your company requires.
Top SQL Server 2017 Development On-site Technical Support
Setup and Support SQL Server 2017 Backup
Progent's certified SQL Server 2017 consultants can assist you to design and carry out a smooth upgrade from your current SQL Server environment to SQL Server 2017.
wireless IP phones and Cisco Unified Communications Manager IT Consulting
Top Rated Meraki Online Support Services
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Integration Support Catalyst 2940 Switch
Catalyst Switch IOS IT Consultant
With the Catalyst line of switches for small and medium-sized companies, Cisco allows organizations to realize the full advantages of adding intelligent services into their networks. Cisco's switch product line makes it possible to deploy capabilities that make your network infrastructure highly robust to accommodate real-time requirements, expandable to support growth, safe enough to guard restricted information, and designed for prioritizing and managing all traffic to streamline system operations. Progent's Cisco certified engineers can help you select and integrate Catalyst switches appropriate for your company. Also, Progent's CISM and CISSP certified security consultants can show you how to develop a strategic security policy and set up Cisco Catalyst switches so they powerfully enforce your security policies. Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Migration Exchange 2000 Upgrade
Microsoft Exchange Remote Consulting
Progent is one of the most qualified information technology consulting companies for creating e-mail systems powered by Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Microsoft Exchange Server 2000 under common scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Private Cloud Virtual Datacenter Hosting Consultant
Virtual Machine Hosting Professional
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization techniques that allow small and midsize companies with multi- platform environments to save dramatically on the costs of capital equipment, system support, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Great Plains Network Engineer
Computer Engineer Microsoft Dynamics GP
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and corporate management tool based, like all Microsoft accounting solutions, on the scalable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial software in the Dynamics GP family, offers an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to license only the functions you currently need, with the ability to add clients and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP Software consulting experts can help you install, customize and manage Dynamics GP 2010 and also earlier versions of Dynamics GP/Great Plains.
24x7 ransomware vulnerability review Professionals
ransomware recovery planning Consulting Services
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's preparedness to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you directly to gather information about your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient security and backup environment that minimizes your vulnerability to ransomware and aligns with your company's needs.
Professionals Virtual Server
Virtual Server Consultant
Server growth wreaks havoc on IT budgets and management resources. Server consolidation via a virtual infrastructure offers lower total cost of ownership of servers and quicker return on investment, more leveraged use of servers, streamlined operations, enhanced network uptime, and easier manageability. Typical uses for virtual machines include resource consolidation, low-cost hosts for line-of-business legacy applications based on outdated operating systems, and affordable quarantine of software development or pilot testing environments from on-line systems.
Redundant Internet Support and Integration
Fault Tolerant ISP Consulting Services
Progent's Cisco-authorized IT experts can show you how to create an economical, 24x7 Internet connection solution that can achieve 24x7 Internet access via a wide array of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the most current technology for high availability Internet access to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet access.
Microsoft Virtual Machines On-site Technical Support
Connectix Virtual Server IT Consulting
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and based on technology first developed by Connectix, delivers the performance necessary to accomplish hardware reduction, application migration, and server isolation projects via virtualization technology in an enterprise-ready computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance ROI in application development and testing, migration from legacy mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can assist your company to assess and deploy MS Virtual Server 2005.
After Hours Technology Consulting Anti-Spam
Support and Help Anti-Spam
E-Mail Guard is Progent's affordable antispam and virus defense managed service that gives small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other types of email-borne assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a full library of web-based anti-spam and virus defense services that stop email attacks before they are able to penetrate the company firewall. Perimeter Manager also lets administrators monitor and control their email application, irrespective of server vendor, hardware technology, or data center location.
IT Support Microsoft SQL Server
Consulting Services Microsoft SQL Server
SQL Server 2005 offers indispensable, familiar tools to computer experts and information workers, lessening the complexity of creating, deploying, administering, and using company data and analytical programs on platforms ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in planning and building data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
wireless IP phones and Aironet APs Online Support Services
Wi-Fi IP phone integration Computer Engineer
Progent's wireless VoIP phone configuration experts can provide online and on-premises assistance to help your organization create and maintain a Cisco Wi-Fi IP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Immediate SMB System Consulting Services
Midsize Company Small Business Network Consulting Companies
Progent offers IT services for medium size companies who have 100 to 250 system users. The medium size company or work group has traditionally been an underserved part of the market for IT support expertise. The cost structures and service delivery practices of large outside service organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which usually has a minimal information technology budget with which to support an information network whose advanced technology and sophistication are frequently comparable to the networks of far bigger companies. Progent's service delivery model, which takes full advantage of online support, virtual network infrastructure and proactive server monitoring, significantly lowers the network maintenance expenses of a small-medium business while providing the small organization with enterprise-level support from certified, IT experts knowledgeable in a broad array of small business technologies. If your medium size organization or small business is looking for the quality of network support needed by a mid-size office without paying enterprise prices, you need Progent.
ProSight Email Security Engineer
Email Reputation Analysis Consulting Services
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based management and world-class security for all your email traffic. The powerful architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Award Winning Help and Support Offsite Workforce
Call Desk for Remote Workforce Technical Support Services
Progent has 20 years of background helping small and medium-size businesses to design, implement, optimize, manage, and debug computer networks that incorporate teleworkers.
Microsoft Virtual Server 2005 Services
Microsoft Virtual Machines Computer Consultant
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by technology first produced by Connectix, provides the performance necessary to accomplish hardware reduction, application migration, and server quarantine tasks via virtualization technology in an enterprise-ready IT environment with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at businesses who want to enhance operational efficiency in application programming and piloting, upgrading from outdated mission-critical software, and server consolidation. Progent's certified Virtual Server consultants can help your business to assess and deploy Microsoft Virtual Server.
Call Center Management Services Setup and Support
Urgent Helpdesk Services Consultant Services
Progent provides several basic types of Call Center services including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals offers your clients convenient access to a reliable technical resource with years of experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to business productivity. Progent's target is to resolve rather than simply record problems.
Wireless Site Survey Integration Services
Remote Wireless Site Survey Onsite Technical Support
Progent’s Wireless Site Survey assists you to plan and install a Wi-Fi WLAN adapted to your environment, providing you a WLAN that has the coverage, speed, capacity, QoS, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service.
Network Security Evaluation CISSP-ISSAP Certified
ISSAP Certified Cybersecurity Engineers
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough examination and extensive work with information security design. ISSAP security experts have comprehensive knowledge of access management systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your business with all aspects of architecture security.
Best Online Troubleshooting iCloud
Apple Mac Remote Consulting
Progent's consultants offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email help, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can offer expertise with Apple Mac applications. Progent can also help you with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For business networks built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, safe, fast and aligned with your company's business goals.
Online Support System Center Operations Manager
Top Ranked MOM 2007 Technical Support Services
Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have fast access to Progent’s Microsoft certified IT consulting experts. With Progent's affordably priced IT support programs, mid-size businesses can choose a basic co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small and midsize company information systems world-class availability, protection and productivity.
Fault Tolerant Data Center Engineer
24x7 CISSP Certified Security Fault-tolerant Data Center Configuration
Progent's Data Center consultants can help you identify high availability data centers that meet the specific requirements of your business. High availability colocation sites are especially appealing to small businesses because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an in-house data center with even a basic degree of fault tolerance is too costly for typical small companies. Progent can show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete range of consulting and support services.
Virtual Machine Manager Network Consultant
Emergency Online Consulting VMM Self-Service Portal
Progent can help businesses of all sizes to adhere to best practices to set up SCVMM 2012 hosts, networking, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist you to move from an older version of System Center Virtual Machine Manager or from another management system, and Progent can assist you to enhance and repair your current SCVMM 2012 ecosystem to make sure you realize maximum business value.
Professionals ProSight Email Spoofing Protection
24-Hour ProSight Spam Filtering Services Consultants
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, DLP, and encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.
LifeSize 220 Series Telepresence Engineers
24x7x365 Radvision Video Conferencing Engineer
Progent offers the services of a certified engineer with an extensive background deploying technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, upgrade, or troubleshoot a video conferencing environment that preserves your current investment and optimizes the strategic value of your information system. Progent can also provide the services of network infrastructure consultants who can help businesses of all sizes to build and troubleshoot a network that provides the performance, dependability, security, and expandability required to accommodate your video conferencing/telepresence environment.
Live Online Microsoft Office Education
Largest Trainer Live Online Microsoft Office
Progent's webinar training classes provide small businesses the affordability, convenience, and flexibility of web-based learning plus the proven training methods of experienced teachers who use the latest collaboration software to reproduce real-time, participatory classrooms. Progent offers online education for key desktop software including elements of Microsoft Office such as Excel, Word, Access, and Outlook: Microsoft Dynamics accounting and management reporting software such as Microsoft Dynamics GP; plus additional popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Services ProSight Virtual Hosting
ProSight VM Hosting Specialists
Progent's ProSight Virtual hosting services provide small companies a range of advantages such as lower capital expenditures, reductions in operational costs, improved executive focus, world-class security, enhanced fault tolerance, and regulatory compliance.
NLB Test Lab Consulting
24-7 Load Aggregation Testing Professionals
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing efficient migration methodologies, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient internal resources to assemble effective test systems, the lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
Cisco VoIP Phones and Unified Communications Support Services
Top Quality Cisco VoIP Phones and Jabber Troubleshooting
Progent's Cisco certified networking experts can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Exchange 2013 DAG Engineer
Exchange 2013 Troubleshooting
Exchange Server 2013 includes significant enhancements to the functionality of Exchange Server 2010 and delivers powerful new features plus a redesigned architecture. These enhancements affect key IT areas such as ease of administration, availability, security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange Server 2013.
Exchange 2007 Server Engineer
Microsoft Experts Exchange Server 2007 Outsourcing
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.
NetApp SAN Fabric Specialists
MetroCluster Switch Integration Professional
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery between datacenters located up to 300km away from one another. Progent's roster of veteran IT consultants can assist your business to plan, deploy, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with tasks like assigning shelf IDs, determining aggregate layout, provisioning volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and testing your MetroCluster disaster recovery solution to prove adherence with industry standards and government mandates.
Online Technical Support Small Business WAPs
Small Business WAP500 AP IT Consulting
Cisco's Small Business family of wireless access points are Linux-based units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi network consultants offer remote or onsite integration and troubleshooting support to help your organization to design, configure, upgrade, optimize, administer and debug Cisco Small Business wireless AP deployments of any scale or architecture.
ADSL2+ Consultant
Comcast Business Class Cable Internet Engineers
Progent can provide the cost-effective services of online Internet connectivity experts to help your company to evaluate or enhance your ISP services so your Internet access solution meets your business requirements. Services provided by Progent include evaluation of your existing bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and configuring additional ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
Small Business WAP131 Support and Integration
Small Business Wireless Access Point Outsourcing
Progent's Cisco-certified wireless integration experts can assist organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
Remote Workers Helpdesk Services Support and Setup
Best Onsite Technical Support Telecommuter Helpdesk
Progent can provide small and mid-size companies overflow or comprehensive Help Desk support for an at-home workforce.
SMS Server 2003 Upgrade Onsite Technical Support
Technology Consulting SMS Migration
Progent’s Microsoft certified consultants provide small and medium size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install critical software quickly and reliably to specified workers, lower software costs and adhere to licensing agreements by understanding usage profiles, improve Windows security by increasing your awareness of weak points and by delivering critical patches, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by fully utilizing the administrative functions built into Windows. Progent’s SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including software and appliance inventory.
Microsoft Live Communications Server Consulting
Award Winning Microsoft LCS Server 2007 Technical Consultant
MS Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade solution featuring advanced protection, transparent compatibility with additional Microsoft software, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and improved operational efficiencies, enhanced worker output, and stronger intellectual property security. MS Office Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications consultants can provide online and onsite configuration support and troubleshooting services for your Office Communications Server 2007 deployment and can assist you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient migration that will add business value to your IT system
IT Co-sourcing Whitepapers
Article IT Outsourcing
Progent’s IT outsourcing services offer affordable network support for mid-size corporations. Whether it includes designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network engineering services can reduce costs and minimize risks, permitting IT support budgets to increase in a more linear and manageable fashion than is feasible by assembling a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust network architecture for your critical Windows-based business software such as Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.
SSRS Development Firms
Power BI Developer Firms
Progent can provide online and on premises consulting to assist you with any aspect of business intelligence (BI) reporting from troubleshooting or enhancing reports to designing and deploying an advanced BI environment. Progent's management reporting consultants can help your company to maintain your current reporting system, assist you to migrate reports from a discontinued reporting platform to a modern one, and deliver as-needed remote mentoring tailored to your individual requirements. Progent’s business reporting professionals can provide expertise in all popular business analytics reporting platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.
Cisco Firesight Online Support
Technical Consultant Firepower Services
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X security appliances and include unified control of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
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