Expanding your remote workforce can have a major effect on network infrastructure, security, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Louisville company to select the right tools and follow leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and returns top business value. Progent can provide support services ranging from as-needed expertise for getting you past challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can help Louisville, Kentucky companies to with any facet of building a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major technology companies support online discussions, video conferencing, chat, and content sharing for both local users and at-home workers. Many companies use a mix of products to accommodate their different partners and clients. Progent's communications experts can assist you to maintain your current conferencing environment and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to support your remote workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus editing and playback for training. To learn more about Progent's support services for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities such as IP voice and video calling, threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for additional Office 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist you to tune your WAN infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive telecommuter environment for your Louisville, Kentucky organization, call 1-800-993-9400 or visit Contact Progent.



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    System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings management, inventories network assets, protects against corporate data leakage, provides health monitoring, allows safe end-user self service, and offers a single control mechanism for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help your organization with any facet of planning, implementing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.

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    Progent can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your company to migrate from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to enhance and repair your existing SCVMM ecosystem so you get the highest possible business value.

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    Online Troubleshooting Exchange 2003

    Progent's Microsoft-certified professionals provide computer help and network consulting services for Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, administration, and support services for Microsoft Exchange 2003 Server include system design, installation, documentation, local and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for unified management.

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  • 24x7x365 Cisco Firepower 4000 Series Firewalls Specialist
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    The current ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, tune, manage and debug firewall solutions built around ASA firewalls with Firepower Services.

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    Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional background, at the forefront of network support, performing a broad range of IT projects for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices that are combined into company-wide leading practices standards that Progent teaches its consulting personnel. This ensures that you get not only world-class technical capability, but also a consultant with field-tested approaches for using technical knowledge to fix real-world network problems rapidly.

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  • SonicWall Technical Support Services information Systems Audit SonicWall Ransomware Protection
  • Special Offer for Small Businesses Engineer Special Offer for Small Businesses Consulting Services
  • Specialist Avaddon ransomware recovery Hermes ransomware recovery Consulting

  • Microsoft Lync Presence Consultancy
    Emergency Lync Server 2013 and iPhone Technology Professional

    Microsoft Lync 2013, now called Skype for Business, enables organizations of any size to build a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with app sharing, and both IP and PSTN telephony enabled for a broad range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model suitable for your current and future goals, deploy Lync 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 applications including Outlook and PowerPoint.

  • Specialist ProSight Phishing Protection ProSight Phishing Defense Consultant Services
  • Support and Integration Altaro VM Backup and VMware ESXi Altaro VM Backup Testing Online Support Services
  • System Center 2016 and Windows 10 Integration Computer Consultant On-site Technical Support System Center 2016 and SSRS Reporting
  • Telecommute Jobs Microsoft MCSA Consulting Danville, CA Freelancing Jobs Microsoft MCA Consulting

  • System Center MOM Consulting Services
    Comprehensive Event Management Troubleshooting

    Progent offers a variety of network support bundles for small organizations. These IT outsourcing and server monitoring services are built around the proactive problem handling capabilities of System Center Operations Manager, a state-of-the-art network and system management product that monitors the availability, throughput, and security of your information system and identifies potential troubles before they can disrupt your system. With Progent's economically priced IT service packages, small companies can select a basic co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution.

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  • Top Quality Service Desk Sharing Technology Consulting Services Virtual Call Desk Consultant
  • Top Quality Windows Server 2012 R2 Network Engineer Windows Server 2012 Support and Integration
  • Urgent Hyper-V 3.0 Virtual Server Consulting MCSE Expert Certified Virtual Server Hyper-V IT Consulting

  • Immediate Aironet 2600 Access Point Network Consulting
    Aironet AP Management Integration

    Progent's Cisco CCIE-certified wireless infrastructure consultants offer remote or on-premises configuration and debugging services to assist you to design, implement, upgrade, optimize, administer and debug Aironet wireless AP deployments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless environment with your wired network and cloud-based resources to create an enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless APs to work with your unique workplace layout, building structure, and expected network traffic.

  • Urgent Remote Consulting ISA 2006 IT Services Internet Security and Acceleration Server 2006

  • Windows 2003 Cluster Server Support
    Clustered Server Remote Support Services

    Progentís Disaster Recovery/Business Continuity consultants have extensive experience helping small organizations to minimize system downtime by providing affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progentís business continuity experts can help your company to develop and validate an efficient business continuity strategy that matches your business goals and IT budget. Progentís disaster recovery specialists can assist you to architect, deploy, and maintain fault-tolerant technologies such as non-stop Internet connectivity, virtualization, clustering, network load balancing, transparent off-site backup, and multi-location data centers.

  • Urgent Specialists for IT Service Companies - Louisville - Seamless Temporary Support Staff Augmentation Jefferson County Kentucky Consulting Expertise for Network Support Firms near Louisville - Seamless Temporary Support Team Help
  • Virtual Machine Hosting Consult Consult Private Cloud Hosting for Virtual Data Centers

  • Network Administration Small Business
    Small Office Security Consulting Firm

    Progent is a leading innovator in economically providing enterprise-class network support to small companies. Progent's success in handling the IT support requirements of the historically underserved small business sector is the combined outcome of key technical and operational breakthroughs that have eliminated much of the traditional costs out of administering network service, added unprecedented technical expertise into the support mechanism, and significantly streamlined the repair cycle.

  • WatchGuard Firebox M570 Firewall Information systems Security Outsourcing WatchGuard Firebox T35 Firewall Secure
  • Windows 7 Technology Consulting Services Top Ranked Microsoft Windows 7 Network Consulting
  • Windows Server 2008 Active Directory Onsite Technical Support Microsoft Windows 2008 R2 Engineer
  • Telecommuters Louisville Expertise - Conferencing Technology Consulting Experts Louisville, KY
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  • Work at Home Employees Consulting Services - Louisville - Endpoint Security Systems Expertise Louisville Kentucky Louisville Offsite Workforce Endpoint Security Systems Guidance Jefferson County Kentucky

  • 24-7 Polycom OTX Telepresence Engineer
    SCOPIA Video Conferencing Engineer

    Progent can provide the support of a certified consultant with an extensive background integrating technology from the major telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or maintain a video conferencing solution that protects your investment and maximizes the business value of your information network. Progent can also provide the expertise of infrastructure consultants who can help businesses of all sizes to build and troubleshoot a communications network that provides the performance, dependability, security, and scalability you need to support your telepresence solution.

  • macOS Online Troubleshooting Technology Professional macOS Online Technology Professional
  • macOS and Windows integration Support 24/7 Consulting Services Apple macOS and Windows

  • 24x7 Online Troubleshooting SMS Migration
    SMS Server Upgrade Professional

    Progentís Microsoft-certified experts offer small and mid-size companies enterprise-class consulting support for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is the new title for the update management platform previously known as SMS Server. System Center Configuration Manager offers a variety of new features to SMS Server 2003 including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís Microsoft certified consulting professionals can show you how to use SMS Server or System Center Configuration Manager effectively for streamlined OS and application software installation, security patch administration, software tracking, and licensing reconciliation. Progent's consultants can also assist your company to migrate efficiently from Systems Management Server 2003 to System Center Configuration Manager 2007.


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