PC Desktop Support Services
Cost Comparison of In-House vs Outsourced Help Desk Services
Additional Topics of Interest
Microsoft VBA for Mac Consulting
PowerPoint for Mac Setup and Support
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support environments that mix Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which intentionally limit sharing between Mac and Windows systems.
QTS Sacramento Internet Data Center Consultant
Professional QTS Sacramento Natomas Data Center
The QTS Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS data center as a colocation facility or if your business is considering migrating your primary or disaster recovery system to Herakles/QTS, Progent can provide a range of affordable services including colocation relocation, equipment deployment and updates, infrastructure optimization, project management services, virtual server configuration, remote network monitoring, streamlined system management, software development, disaster recovery solutions, security evaluation, and the support of the Progent Test Lab.
Specialist SQL Server 2017 on Linux
SQL Server 2017 Always On Consultants
Progent's certified SQL Server 2017 consultants can help you to design and implement a smooth upgrade from your existing SQL Server environment to SQL Server 2017.
Google Cloud Windows Services
Technology Professional Google GCP hybrid cloud integration
Progent can provide cost-effective online and on-premises consulting to help businesses of any size to move any part of their critical IT resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Computer Engineer Office SharePoint Server 2007
Immediate Office SharePoint Server 2007 Online Troubleshooting
Progent's Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web technology for intelligently connecting people, groups and information. Microsoft SharePoint provides a common location for your employees or customers to connect to, organize, share and manipulate useful data, documents, and applications and to communicate with other people. SharePoint enables quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge they've created in a way that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can assist your organization to manage your existing SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.
MSP360 Server Backup Support and Integration
MSP360 Exchange Mailbox Backup Consultant Services
Progent can assist you to create, deploy and debug a backup/restore plan built around MSP360 software. MSP360 offers file/folder or image-based backup/recovery for VMs and physical machines, works with all popular public clouds, and permits you to build a backup solution with a minimum RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by human miscues, computer glitches, malicious users, and external assaults such as ransomware. To learn more, visit ProSight DPS 360 Backup solutions.
Amazon MWS programming Development Company
Reports Amazon Marketplace Web Service
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Lync Server 2013 certificate management Consultancy
Microsoft Experts Consulting Services Lync Server 2013 PSTN Gateway
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to create a centrally managed and protected communications ecosystem that permits a BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing, and both IP and PSTN telephony enabled for a wide range of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants and network architects can help your company to assess the business benefits of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your present and future goals, implement Lync Server 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your IT team and users. Progent has expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Technology Consulting Services At Home Employees Security
Technology Consulting Services Teleworker Endpoint Security
Progent can help small and mid-size organizations to set up network security defense systems and provide mitigation expertise for teleworkers.
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Duo Zero Trust Cybersecurity Remote Technical Support
Integration Zero Trust Cybersecurity
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other personal devices.
Les Kent has a 35-year track record of effective technology integration, corporate administration, marketing, and operations. He has demonstrated a talent for developing elegant information technology solutions in his roles as as a system designer, software developer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and global enterprises.
24 Hour Article IT Co-sourcing
IT Outsourcing Model Whitepaper
Progent's IT outsourcing services offer affordable network support for medium-size businesses. Whether it includes designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or creating an on-line business solution, outsourcing your IT technical services can reduce expenses and minimize risks, permitting network service expenses to grow in a more moderate and manageable fashion than is possible by amassing a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system foundation for your critical Windows-based applications such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
24/7 ProSight Reporting ConnectWise Manage Ticketing Online Troubleshooting
Best ProSight Reporting Network Infrastructure Monitoring Configuration
ProSight Reporting is a growing family of in-depth reporting plug-ins created to integrate with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consultants Exchange 2000 Server
Exchange 2000 Server Upgrade Support and Setup
Progent is among the most experienced IT consulting companies for designing email and messaging systems based on Exchange 2000. Progent is skilled in helping small businesses receive all the advantages of Microsoft Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.
Microsoft Exchange IT Consulting
24-7 Microsoft Exchange 2007 Professional
Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
Citrix VHD desktops Computer Consultant
Technical Support Citrix XenDesktop VDI
For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop solution that maximizes the business impact of your information system; integrate XenDesktop technology with your servers, user computers, and printers; upgrade your older virtual desktop software to current releases of XenDesktop; and provide advanced remote technical support. Progent can also train your network managers to follow best practices to maintain XenDesktop efficiently.
Remote Access Consultant
VPN Technology Consulting
Cisco's security and remote access solutions for small to medium sized businesses represent a complete range of easy-to-administer security hardware and software to let you safeguard your entire network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your corporate objectives.
24x7 Enterprise Windows 2019 Network Consulting Group
Hosting Facility Technical Support
For large organizations, Progent can supplement internal IT staffs by offering world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent nearby supplement of enterprise IT management. Progent's enterprise support services include company-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project management, and world-class support for multiple location network environments powered by Enterprise Windows. Progent can provide field consultants and technicians to assist with a campus relocation or office move, or a network designer to assist with setting up or using an Internet Data Center or co-location site.
Network Security Auditor Juniper Junos Network and Security Manager
Juniper Junos Management Security Consultant
Progent's Juniper-certified network engineer can help you to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that incorporate a mix of Juniper's OS platforms.
Exchange 2016 Collaboration Support and Help
Exchange 2016 Edge Transport Server On-site Support
Progent can assist you in any and all phases of your migration to Exchange Server 2016 including planning high availability system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Integration At Home Workers
Helpdesk for At Home Workers Integration Support
Progent has 20 years of background assisting small and mid-size companies to design, deploy, optimize, administer, and debug IT networks that support at-home workers.
ProSight Reporting Remote Infrastructure Monitoring Integration Services
ProSight Reporting Network Infrastructure Monitoring Setup and Support
ProSight Reporting is a growing suite of real-time reporting plug-ins designed to integrate with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Entra SharePoint Consulting
Microsoft Expert Active Directory Domain Services Network Consulting
Progent can assist you to design and carry out a smooth move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and Azure resources.
3504 wireless controller Support Outsourcing
Computer Consultant prime infrastructure
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and management of Wi-Fi access points, optimizing wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user type and location. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology.
Building to Building Wireless Case Study
Example Application Wireless Integration
Progent delivered a wireless integration environment that allowed a school to improve efficiency and avoid the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing remote sites as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative provided improved performance and reliability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it offered immunity to local interference.
Professionals NotPetya ransomware hot line
Emergency Consulting Conti ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
SharePoint 2019 Taxonomy IT Consultant
SharePoint 2019 On Prem Online Support
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and onsite consulting, application development, and debugging services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a seamless information management system.
Microsoft 365 Migration Technical Support Firm
24x7x365 Computer Network Consulting Word 2016
Progent's certified Office and Microsoft 365 consultants can help businesses to incorporate Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless solution that offers quick ROI and enables improved business results. Progent can assist you to interface Office or Microsoft 365 apps with each other and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with various versions of Microsoft Office desktop and can provide live online instruction to individual users and teams.
Integration Services Microsoft Proxy Server
Remote Consulting Microsoft ISA Server
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating corporate security solutions for information systems with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT security needs without restricting your productivity.
ProSight Email Security Consultancy
ProSight Email Spyware Protection Consulting
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
24 Hour .NET Linux Reports
Design Firm .NET MAUI
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps quickly and at low cost.
Juniper Junos Security Consultancy
Urgent Juniper Junos Security Companies
Progent's Juniper-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade smoothly from outdated equipment to current versions. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to enable you to simplify the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain networks that incorporate a mix of Juniper's software platforms.
Microsoft 365 migration PowerShell Consultants
Microsoft 365 and Android Technical Support
Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and associated Exchange infrastructure to reduce capital expense and management overhead. You can configure Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote technical support to help your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a solution that aligns with your business needs and IT budget, carry out a non-disruptive move from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT staff and users, and deliver ongoing consulting and troubleshooting.
Largest Outsourcing Firm Desktop Update Automation
Configuration Manager Migration Company
Progent's Microsoft-certified engineers can help your company to automate desktop software update management by delivering expertise with administration platforms like Microsoft System Center Configuration Manager, SMS 2003, and WSUS.
Microsoft Teams mobility Technology Professional
Microsoft Teams firewall Consultant
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Aironet 1700 Access Point Online Support Services
Catalyst Wi-Fi 6/6E AP Placement Support and Integration
Progent's Cisco-certified wireless technology consulting experts can help you to deploy, manage, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Online Support Services MSCRM
MSCRM Specialist
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive client relationships. Integrated Sales and Customer Service modules allow employees to share data to help improve selling success and deliver steady, effective customer service. Progent can configure the most sensible server and communications environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your sales or customer service databases.
Remote Custom Applications Developer Firms
Reporting Custom .NET
For custom program creation, Progent can provide programming consultants to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Symantec VPN Network Consultants
Symantec Raptor Forensics Services
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor line or help you upgrade to more recent firewall solutions. Progent can also enable you to design and implement a comprehensive security plan that can include firewall/VPN appliances and utilities, outsourced security and network protection services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop source for continuing network help, maintenance, training, and security expertise.
Barracuda Networks F12A Series Firewalls Auditor
Barracuda Networks F800C Series Firewalls Consultants
Barracuda's affordable CloudGen Firewall appliances offer web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust protection along with centralized management encompassing your complete enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent has the depth of expertise to serve as your single resource for technical help, maintenance, education, and cybersecurity expertise.
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