Consulting and Technical Support for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile PDAs were once one of the most popular products for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business data. Progent can provide Lower Manhattan, New York businesses support from BlackBerry-premier professionals who can help organizations to manage existing BlackBerry deployments or migrate efficiently to a more popular mobile platform.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful deployment and support of BlackBerry technology has grown increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses often turn to outside consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's proven remote service delivery model, provides small businesses an economical alternative for incorporating RIM BlackBerry technology seamlessly into their information system.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use management tools to help you track and support BlackBerry devices throughout your business, recommend security policies that are right for your company, customize wireless software, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Edison 317 George Street, 3rd Floor
New Brunswick, NJ 08901
973-939-0035 Edison Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook 2 University Plaza, Suite 100
Hackensack, NJ 07601
562-583-3336 Saddle Brook Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
203-989-9414 Stamford Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services


Integration Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies management and support of RIM BlackBerry wireless handsets, offering a centralized solution for controlling critical tasks such as smartphone installation, updates, and retirement while also offering a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry smartphones and supports wireless synchronization.

BlackBerry Enterprise Server Troubleshooting Support

BlackBerry BES Server includes a wealth of data protection options beginning with automatic encryption of information transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent flexibility in adjusting degrees of security to match the special requirements of your environment. Progent's BlackBerry authorized consultants can assist you to choose advanced security functions and enable them wirelessly. Samples of these over-the-air selectable security settings are:

  • Disable a device
  • Wipe data from a missing device
  • Disable Bluetooth
  • Enable built-in defenses against malicious attacks

BlackBerry BES Server also offers flexibility in selecting mechanisms to prevent mobile users from installing or running unsafe or prohibited programs. Progent can assist you to choose blocking processes such as:

  • Specify precisely what programs are allowed on the device
  • Block external applications from allocating persistent storage on the device
  • Select which resources external programs can use on the device
  • Limit the kinds of connections external programs running on the smartphone can initialize
  • Block all external applications from being installed or run on the device

Progent's Online BlackBerry-premier Technical Support is Fast and Economical
For companies in Lower Manhattan, New York who want quick and economical help from a qualified BlackBerry support expert, Progent provides efficient remote help from a seasoned network support staff who have delivered IT solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel costs and enables specialists to solve problems rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry solutions and can provide expert help in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server, and creating a secure, high-availability system architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist you to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can in addition assist your business to resolve a broad array of problems associated with synchronization, device detection, messaging consistency, web access, wireless connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote support for small business networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support expenses low and, by resolving problems promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring over-the-air software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about technical help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.