Consulting and Technical Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most popular solutions for maintaining anytime-anywhere access to email, scheduling, web-based programs, and other vital business information. Progent can provide Lower Manhattan, New York businesses the services of BlackBerry-premier consultants who can help companies to manage existing BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the sophistication of small company networks has increased, and as the demand for world-class security, dependability, and disaster recovery has become the norm for businesses of all sizes, effective integration and maintenance of BlackBerry technology has grown more difficult. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven online support model, provides small companies an economical alternative for integrating RIM BlackBerry products productively into their information system.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and control BlackBerry devices across your business, define security policies that make sense for your company, customize wireless software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
(914) 662-8006 Yonkers Network Support Services


Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and support of RIM BlackBerry smartphones, providing a centralized solution for controlling key tasks such as device deployment, updates, and deactivation while also providing a strong foundation for security and high availability. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry users and supports remote synchronization.

RIM BlackBerry Enterprise Server Integration Support

BES Server features a variety of security capabilities starting with advanced data encryption of information sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great versatility in adjusting levels of security to meet the specific needs of your mobile environment. Progent's BlackBerry authorized engineers can help your company to select advanced security functions and enable them remotely. Samples of these wirelessly configurable security settings are:

  • Lock down a smartphone
  • Wipe data from a missing BlackBerry device
  • Lock out Bluetooth
  • Activate internal protection against malicious attacks

BlackBerry BES Server also offers flexibility in determining ways to keep BlackBerry users from installing or executing unsafe or unauthorized programs. Progent can help you to select protective techniques such as:

  • List precisely which applications are allowed on the device
  • Block external programs from allocating non-volatile storage on the smartphone
  • Select which resources external programs can access on the device
  • Limit the kinds of connections external applications running on the device can initialize
  • Block all third-party programs from being installed or executed on the device

Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For companies in Lower Manhattan, New York who want quick and affordable help from a qualified BlackBerry support expert, Progent provides efficient online help from a seasoned network support team who have delivered IT solutions to organizations in each state in the U.S. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and allows consultants to fix problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide professional support in fields including resolving synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a secure, high-availability system architecture for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements assessment, system design, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to decide which management approach and hardware products match your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software versions, server hardware and storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can help you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, manage Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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