Lower Manhattan At Home Workers Connectivity Consultants
IP Voice Technology Consultants
Expanding your remote workforce may have a significant impact on network architecture, security, and company culture. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can assist your Lower Manhattan organization to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent offers support services that go from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can help Lower Manhattan, New York businesses to succeed with any aspect of creating a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and streamlined management.
IP Voice Solutions for Telecommuters
Expanding the company phone system to accommodate telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's modern or older platforms for IP voice solutions. Progent can assist organizations of any size to plan or tune a remote VoIP environment that provides the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations optimize their current Cisco IP voice systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia apps deployed across the network. CUCM manages other combined media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consulting services.
- CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older IP voice products, refer to CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to support these solutions and deliver online integration and troubleshooting expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Lower Manhattan, New York business, call
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Skype for Business conference bridges Consultants
Skype for Business 2019 Engineers
Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer online and on-premises support to help you to maintain and repair your current Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business migration.
Remote Troubleshooting IP PBX
IP PBX Configuration
Progent's Cisco-certified SIP integration experts can assist your business to design, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected SIP trunks and offer cost-effective online or onsite support to assist companies to migrate efficiently to a modern unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.
Live Online Office 365 Training Migration Support
Configure Online Visio Training
Progent offers live remote training for a range of desktop applications and operating systems including Microsoft Office Excel, Word, Access and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the benefits of conventional physical classroom instruction, such as immediate communication between clients and teachers, but avoids the costs of travel and the hassle of trying to synchronize the availability of many trainees. Offered to single students or classes of all sizes, Progent's virtual training permits the instructor to conduct the class from an online facility while the students can be dispersed across an office or all over the country. Live online education supports powerful teaching mechanisms like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specialized topics or extended in duration and broader in coverage.
Small Business Computer Consultants Cisco Router
Cisco Planning Consultancy Firm
Progent's Cisco-certified CCIE network infrastructure experts can help you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software expertise.
VMware vCenter Orchestrator Consultants
VMware VCDX certified Consultants
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can produce reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to design, deploy, test and administer a DR system based on VMware SRM and VMware NSX.
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