In addition to offering fast contact with top-tier network professionals and subject matter experts to assist Lower Manhattan, New York companies to resolve specific technical problems or strategic projects, Progent offers short-term supplemental staffing to deliver more broadly defined services such as PC help, network management, and Call Center services. On-demand staffing can help organizations to respond to anticipated or unplanned increases in the need for network services, which may result from situations such as mergers and acquisitions, site relocation, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term staffing can also cover voids resulting from the loss of full-time IT personnel due to vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary IT Staffing Program
Progent's temporary staffing services offer businesses the versatility to react to surges in demand for IT services without being saddled with the costs and hassle associated with reviewing and recruiting reliable IT personnel and without the burden of adding to your full-time staff size.
Important aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Help Desk Program
- Fast availability of seasoned network pros
- Easy engagement, termination, and re-engagement of services
- Transparent extension of your in-house network support team
- Comprehensive reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Strong working relationship with a top-level, full-service resource for network support
Progent's co-managed Help Desk service is a proven flexible staff expansion option that allows IT groups to share the responsibilities of Help Desk support transparently between their in-house network personnel and Progent's nationwide team of IT support specialists. Working as a transparent extension of your in-house Help Desk, Progent's shared Call Center service is a collaborative service alternative powered by the industry's leading group professional services tool for managing, service requests, generating tickets, assigning ownership, tracking responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises network expertise for businesses throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's certifications.
Progent's Practice Areas for Lower Manhattan, New York Organizations
Progent's nationwide roster of certified consultants and technical experts can provide Lower Manhattan, New York organizations a wide array of online consulting and debugging expertise. Practice areas covered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary Staffing Services for Lower Manhattan, New York Organizations
To learn more about Progent's temporary staff augmentation services for Lower Manhattan, New York organizations, call 800-993-9400 or visit Contact Progent.