Lower Manhattan Consulting Experts
IT Staff Augmentation for Computer Support Groups
In addition to providing fast contact with top-tier IT consultants and subject matter experts to assist Lower Manhattan, New York organizations to resolve specific technical issues or strategic projects, Progent offers short-term staffing to deliver more broadly defined services like PC support, network administration, and Help Desk response. On-demand staffing can help businesses to deal with expected or unplanned increases in demand for IT services, which may result from scenarios such as company mergers, data center relocation, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or new regulations. Temporary supplemental staffing can also cover gaps resulting from the absence of in-house staff members due to vacations, health issues, resignation, etc.
Advantages of Progent's Short-Term IT Staffing Program Progent's short-term staffing services offer businesses the ability to react to increases in demand for network services without being saddled with the costs and delays that come with vetting and recruiting reliable IT personnel and without the burden of increasing your permanent head count.
Key aspects of Progent's temporary staffing services include:
- Fast availability of seasoned IT professionals
- Easy initiation, termination, and re-engagement of services
- Transparent extension of your full-time network support team
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
- Close working relationship with a top-level, full-service resource for IT support
Progent's shared Help Desk Call Center program is a specialized flexible staff expansion option that allows IT organizations to divide the responsibilities of Help Desk Call Center support transparently between their internal network staff and Progent's extensive team of IT support specialists. Working as a transparent supplement of your in-house Call Center, Progent's shared Help Desk service is a collaborative support alternative powered by the industry's leading shared professional services tool for managing, service calls, ticketing, assigning ownership, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering remote and onsite IT expertise for businesses throughout the U.S. Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold top certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Lower Manhattan, New York Companies
Progent's veteran roster of certified consultants and technical experts offers Lower Manhattan, New York businesses a wide array of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for network service firms include:
- Exchange 2019 Consulting
- Exchange 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory Planning
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Customization
- Azure, Amazon AWS, Google Cloud
- Remote IT Technical Support
- Work from Home Support Services
- Cisco Network
- Juniper Infrastructure
- Cisco Routers Consultants
- Cybersecurity Monitoring
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support
- Data Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtual Server Automation
- Hyper-V Deployment
- VMware vSphere Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- BYOD Management
- iPhone Integration
- Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Consulting
- Cisco IP Voice Phones and Conferencing
- Skype for Business and Teams
- Wi-Fi AP Configuration
- WiFi Site Assessments
Contact Progent for Short-Term Staffing Services for Lower Manhattan, New York Companies
To find out more details about Progent's short-term supplemental staffing services for Lower Manhattan, New York companies, call
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certificate expiration management Engineers
Professionals IT asset management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it.
Support Microsoft Entourage and Exchange
Mac Email client for Exchange Help and Support
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and transmit messages, examine the GAL, import addresses, sync up appointments, and invite people to conferences with your Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage training.
Emergency Professionals MySQL and Windows
MySQL DBA Professionals
Progent offers affordable online access to an Oracle-certified MySQL administrator or application programmer and can assist businesses of any size to integrate and maintain MySQL in a robust network infrastructure that provides advanced speed, expandability, and security. Progent also has experience helping companies port databases from Oracle to MySQL.
Professionals ASA 5505 Firewall
CCNP Certified ASA Specialists
Progent's Cisco certified networking consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
