Consulting Support Services for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere access to messaging, calendars, web applications, and other vital business information. Progent offers Lubbock, Texas businesses the services of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a more popular smartphone platform.

As the sophistication of small company IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, effective deployment and support of BlackBerry solutions has become increasingly challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations often resort to external support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote support capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and support BlackBerry devices throughout your company, define security policies that are right for your business, develop custom wireless software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

West Texas Contact Information:
Progent offers consulting services and onsite technical support throughout West Texas.

Onsite IT Consulting
Progent locations in West Texas

City Address Phone Link
Lubbock Indiana Avenue Executive Suites, 6303 Indiana Avenue
Lubbock, TX 79413
806-559-3200 Lubbock Network Support Services
Midland 705 W Wadley Avenue
Midland, TX 79705
432-897-4020 Midland Network Support Services


Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry devices, offering a centralized platform for controlling key tasks like smartphone deployment, updates, and deactivation and also providing a strong infrastructure for security and high availability. BlackBerry BES Server delivers transparent integration between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry users and allows remote synchronization.

BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry Enterprise Server provides a wealth of security options starting with automatic data encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent flexibility in adjusting degrees of protection to meet the specific needs of your company's environment. Progent's BlackBerry certified consultants can assist you to choose powerful security features and activate them remotely. Examples of these over-the-air configurable security settings are:

  • Lock down a BlackBerry device
  • Wipe information from a missing device
  • Disable Bluetooth
  • Activate built-in protection against malware

BlackBerry BES Server also provides versatility in selecting mechanisms to keep BlackBerry users from installing or running unsecure or prohibited applications. Progent can assist you to select blocking techniques such as:

  • List precisely which programs are permitted on the device
  • Prevent external programs from allocating non-volatile storage on the BlackBerry smartphone
  • Select what functions third-party software can access on the BlackBerry smartphone
  • Restrict the kinds of connections external applications running on the BlackBerry device can establish
  • Prevent all third-party software from being installed or executed on the BlackBerry device

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For companies in Lubbock, Texas who need quick and affordable help from an authorized RIM BlackBerry consultant, Progent provides effective remote assistance from a veteran support team who have provided IT solutions to organizations in every state in the U.S. (See Progent's customer testimonials.)

Remote support avoids travel expense and allows consultants to solve technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer expert support in areas including resolving synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can also help your company to resolve a broad range of issues concerning synchronization, handset detection, messaging consistency, web access, mobile connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote help for small business networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses low and, by solving problems promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs assessment, system design, deployment strategy and implementation, performance tuning, design of a high-availability environment, data backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to determine which management approach and equipment match your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, processors and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can help you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Certified Professional
If you wish to contact Progent about technical assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.



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    Microsoft Dynamics GP/Great Plains 2010 financial software is a comprehensive business management platform that integrates information and processes throughout your company, interfaces seamlessly with other solutions, and brings together workers, customers and vendors unrestricted by time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you install and manage a reliable, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.

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    If your company does not require immediate remote support but expects to need technical services with your network soon, you can conserve time and expenses and guarantee that the appropriate IT skill will be ready when you require it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, call 800-993-9400 or send email to information@progent.com.

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    VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a consistent runbook for restoring applications and services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

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    Progent offers two low-cost service bundles designed to enable small businesses to get an impartial network security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security expert administers an extensive examination of your IT infrastructure from outside your firewalled perimeter to uncover potential risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from an authorized computer within your company firewall to uncover your exposure to inside threats. The two security inventory packages are set up and executed from a protected external site.

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    Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent has the background to complete your move quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.

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    Cisco's security and remote access technology for small to mid-size companies offer a complete array of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that align best with your corporate objectives.

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    Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical issues detected by SCOM 2012.

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    Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can show you how to plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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    Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.

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