Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless PDAs were once one of the most popular solutions for maintaining location-independent access to email, scheduling, web programs, and other critical business data. Progent can provide Lubbock, Texas businesses the expertise of BlackBerry-premier experts who can help companies to manage their BlackBerry environments or migrate efficiently to a more popular smartphone solution.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of any size, successful integration and maintenance of RIM BlackBerry solutions has become more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses often resort to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry-based solutions economically and efficiently, eliminating the need for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their information system.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you monitor and support BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Integration Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive emails that are encrypted during wireless transit to ensure optimum data protection. BES Server also simplifies a wide variety of key management tasks ranging from BlackBerry setup and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Integration Support

Progent's BlackBerry-premier engineers can help you utilize BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Manage user and group configurations with BES Server's extensive selection of policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to perform key tasks not supported by the entry-level BES Server Express. These procedures include:

  • Install and manage BlackBerry's fault-tolerant infrastructure using VMware
  • Deploy BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Automatically track and analyze the integrity of your system

Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For businesses in Lubbock, Texas who need fast and affordable help from a qualified RIM BlackBerry support expert, Progent provides effective remote help from a veteran support staff who have provided network solutions to organizations in every state in the U.S. (See Progent's client testimonials.)

Online consulting services avoids travel costs and allows consultants to fix problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry technologies and offer professional support in fields such as troubleshooting synchronization problems, configuring BlackBerry BES Server, and creating a protected, high-availability system infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist you to perform common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned experts can also help you to resolve a broad array of problems associated with synchronization, device recognition, messaging consistency, web browsing, wireless connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a top innovator in providing countrywide remote support for small business networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support expenses low and, by dealing with problems quickly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements analysis, system design, deployment strategy and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and hardware products match your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions about alternatives for software editions, server hardware and storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry consultant can help your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to run company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
In order to get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.