Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful solutions for achieving location-independent connectivity to email, scheduling, web-based applications, and other critical business data. Progent offers Lubbock, Texas businesses the services of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry deployments or transition smoothly to a more popular mobile solution.
As the complexity of small company networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of any size, effective integration and maintenance of BlackBerry solutions has become increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations frequently resort to outside consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's proven online support model, gives small companies an economical solution for integrating RIM BlackBerry products seamlessly into their IT system.
Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom wireless software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.
West Texas Contact Information:
Progent offers consulting services and onsite technical support throughout West Texas.
Progent locations in West Texas
Integration Expertise for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Exchange, Lotus, or Groupwise users to send and receive emails that are encrypted in wireless transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a broad selection of crucial management jobs that span from smartphone deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry BES Server to do basic tasks such as:
- Deploy and manage applications
- Plan device, program, and policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Control user and group configurations with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry BES Server to perform important procedures not available with the less advanced BES Server Express. These procedures include:
- Install and support BES Server's high-availability architecture based on virtual servers
- Deploy BlackBerry smartphones remotely
- Establish custom management roles
- Monitor and report on the integrity of your BlackBerry system
Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For businesses in Lubbock, Texas who need quick and economical access to a certified RIM BlackBerry support expert, Progent provides efficient remote help from a veteran support team who have delivered network solutions to organizations in each state in the country. (See Progent's client testimonials.)
Remote consulting services avoids travel expense and allows consultants to fix technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and offer professional support in areas including troubleshooting synchronization issues, configuring BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition assist your business to resolve a broad array of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, IM, desktop application installation, and Desktop Redirector.
As a top innovator in delivering countrywide online consulting services for small office IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support costs at a minimum and, by resolving issues quickly, maximizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, configuring wireless program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help your company to select and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs analysis, system architecture, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to design a wireless system that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products match your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, server hardware and storage, network architecture, and application set up.
To optimize system security, Progent's BlackBerry expert can assist you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
In order to contact Progent about engineering support for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.