Expanding your telecommuter workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience assisting SMBs to plan, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Lubbock company to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers services that go from on demand expertise for helping you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can help Lubbock, Texas businesses to with any facet of building a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Solutions for Teleworkers
Expanding the corporate phone system to include remote users is critical to maintaining an effective at-home workforce. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or legacy platforms for VoIP solutions. Progent can help organizations of all sizes to design or tune a telecommuter VoIP environment that provides the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help businesses tune their existing Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia software used across the network. CUCM manages other combined media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified CM expertise.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to support your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other older VoIP platforms, visit CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with clients working outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to support these VoIP solutions and deliver online deployment and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Lubbock, Texas business, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Progent's Microsoft certified consultants can assist your company to test Windows 7 to verify application and driver compatibility and to determine its performance and reliability running with your applications. Progent's consultants can also help you to assess the potential strategic value of adopting Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can help you to plan and carry out a smooth deployment of Windows 7 from a previous release of Windows.

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    Progent's Microsoft-certified engineers can provide advanced support in deploying, operating and troubleshooting all versions of Project Server and can provide a wide range of affordable online consulting services based on proven best practices to assist businesses of all sizes to receive all the advantages of this leading platform. Services available from Progent include system planning, installation and upgrades, strategies for secure file and status sharing among onsite and offsite users, network optimization, and customized webinar training.

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    Progent's Microsoft-certified consultants offer remote or onsite expertise to assist businesses of any size to plan, implement, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier versions of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for resolving particularly stubborn problems, or full project management services. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Progentís Wireless Site Survey makes it easy to design and install a WiFi LAN optimized for your facilities, providing your business a wireless solution that has the reception, speed, capacity, QoS, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service.

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    Progentís IT outsourcing packages offer affordable network support for small companies. Whether it involves designing system infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your system, or building an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, allowing network support budgets to grow in a more moderate and manageable manner than is possible by building up a bulky, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available system foundation for your critical applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    To provide economical IT services for small businesses, Progent has developed full-service computer outsourcing plans that give small companies quick access to technical expertise without forcing you to recruit, educate, and manage an expensive full-time computer support staff. Progentís IT outsourcing services give you an economical way for building a secure and robust system for your important Microsoft Windows business productivity applications including Office XP and Office 2003.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices running on multiple venues with any number of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can assist you to determine the value of UniFi technology for your business and help you to design, install, administer, and troubleshoot your UniFi ecosystem.

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    Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting messaging solutions for businesses in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment offers security, fault tolerance, easy connectivity for off-site and mobile users, efficient administrative tools, and productive integration with telecommunications. Progent offers consulting and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013, Exchange 2010, MS Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or medium companies to migrate to MS Exchange 2016 Server or Exchange 2013 Server.

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    For large businesses, Progent can leverage internal IT groups by offering extensive background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can act as a transparent nearby extension of enterprise network management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbox conformance, project planning, and top-level service for multi-site office environments based on Enterprise Windows 2003. Progent can provide on-site engineers and specialists to help with a campus move or office move, or a system designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.

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    Progent can assist small businesses to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of various cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure you avoid the common mistakes small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.

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  • NetApp MetroCluster Troubleshooting Consultant Services
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    NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 300km apart. Progent's roster of seasoned IT consultants can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by providing guidance with tasks such as assigning disk pools, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your DR system to show compliance with information assurance standards and government mandates.

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