Expanding your remote workforce may have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Lubbock company to pick the right tools and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top value. Progent can provide services that go from as-needed guidance for getting you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Lubbock, Texas companies to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.

VoIP Integration for Telecommuters
Expanding the business PBX environment to include telecommuters is critical to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP platforms are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP service that provides the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist businesses tune their current Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, see CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to work with these solutions and deliver online deployment and debugging expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Lubbock, Texas organization, call 1-800-993-9400 or visit Contact Progent.



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  • Hybrid Configuration Wizard Technology Consulting
    Award Winning Exchange Online Archiving Professionals

    Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and within budget.

  • UNIX, Windows Technology Professional Microsoft Certified Expert Specialist UNIX, Windows
  • Teleworkers Assistance in Lubbock - IP Voice Systems Consulting Experts Lubbock
  • Ubiquiti UniFi switch Consultant Services Consulting Services Ubiquiti UniFi Wave 2 WiFi access point
  • Urgent Lubbock, Texas Small Office IT Outsourcing Lubbock Network Repair Service
  • Urgent Windows Server 2008 R2 Support and Help Windows Server 2008 R2 Online Technical Support
  • VMware Security Online Troubleshooting ProSight ESP Endpoint Security Technical Consultant
  • VPN Support and Setup Cisco RADIUS Security Online Help

  • Microsoft Help Desk Technology Consulting Services
    Help Desk Process Integration

    The Contact Center support model adopted by Progent gives small companies an effective option to dependence on freelance consultants by offering broad technical knowledge accessible to numerous support groups, optional round-the-clock access to urgent assistance, escalation capability to world-class experts for solving the most difficult issues, service consistency and dependability, prompt follow-up enforced by veteran support managers, a variety of easy-to-use techniques for requesting support jobs, plus excellent process transparency enabled by ticket tracking and accessible via a web portal.

  • WatchGuard Firewall Security Team WatchGuard Firebox Network Consulting
  • Whitepapers Small Business IT Outsourcing IT Outsourcing Example White Papers
  • Windows 7 Upgrade Technical Support Online Support Microsoft Windows 7 Evaluation
  • Windows Server 2012 R2 Multitenancy Technical Support Windows Server 2012R2 Multitenancy Network Engineer
  • Windows Server 2012 R2 Private Cloud Professionals Windows Server 2012R2 Hyper-V Virtual Switch Information Technology Consulting
  • Windows Server 2016 Multi-domain clusters Network Consulting Microsoft Certified Expert Professional Windows Server 2016 Stretch Clusters
  • Windows Server 2019 Clusters Sets Remote Technical Support Windows Server 2019 Disaster Recovery Technical Support
  • Windows and Linux Professionals Microsoft Experts Onsite Technical Support Windows, Linux, UNIX, Solaris

  • Remote At Home Employees Data Protection Remote Support Services
    Remote Technical Support Remote Employees Data Protection

    Progent can help small and mid-size businesses to design, deploy, validate and manage backup/restore solutions needed to support remote workers.

  • Windows and UNIX Engineers UNIX, Windows Consultant Services

  • Internet Security and Acceleration Server Integration
    Microsoft Specialist ISA Server

    Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft-based security solutions for IT networks with many sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement an installation of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your productivity.

  • XenApp Virtual Applications Consultancy Citrix RADEDEPLOY Integration Support
  • iPhone 5 Technology Consulting Apple Mac Professional
  • Lubbock Preston Smith Airport LBB Lubbock Offsite Workforce VoIP Systems Guidance
  • scom 2016 Azure integration Consultant Services Network Consultant microsoft operations manager 2016

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