Enlarging your telecommuter workforce can have a significant effect on network infrastructure, cybersecurity, and company culture. Progent has 20 years of background assisting SMBs to design, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Lubbock organization to pick the appropriate technologies and follow best practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers support services ranging from as-needed expertise for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Lubbock, Texas companies to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and centralized management.

VoIP Integration for Remote Workers
Extending the corporate PBX system to include teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-based IP voice products are popular with small and mid-size businesses to server remote users. Many enterprises depend on Cisco's current or legacy products for IP voice management. Progent can assist organizations of any size to plan or tune a remote VoIP service that provides the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses optimize their current Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. Unified Communications Manager manages other mixed media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can help your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with users operating beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to work with these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Lubbock, Texas company, call 1-800-993-9400 or go to Contact Progent.