Expanding your remote workforce may have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Lubbock company to pick the right tools and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top value. Progent can provide services that go from as-needed guidance for getting you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Lubbock, Texas companies to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.
VoIP Integration for Telecommuters
Expanding the business PBX environment to include telecommuters is critical to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP platforms are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP service that provides the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist businesses tune their current Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, see CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate firewall
like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to work with these solutions and deliver online deployment and debugging expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Lubbock, Texas organization, call 1-800-993-9400 or visit Contact Progent.