Lubbock Remote Workforce Solutions Consulting
IP Voice Solutions Consulting and Support Services
Expanding your remote workforce may have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Lubbock company to pick the right tools and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top value. Progent can provide services that go from as-needed guidance for getting you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Lubbock, Texas companies to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.
VoIP Integration for Telecommuters
Expanding the business PBX environment to include telecommuters is critical to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP platforms are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP service that provides the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist businesses tune their current Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, see CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to work with these solutions and deliver online deployment and debugging expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Lubbock, Texas organization, call
An index of content::
On-site Support Aironet Wi-Fi AP Management
Top Ranked Aironet 1800 Access Point Professional
Progent's Cisco certified Wi-Fi consultants can provide affordable remote and onsite help for end-of-life and modern Wave 2 Aironet wireless access points (APs) and Progent can assist you to plan and maintain Wi-Fi solutions that include indoor and outside/industrial Aironet APs.
Data center Monitoring Integration Support
Network Engineer SCOM 2012 Fabric Monitoring
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and repairing Microsoft SCOM environments and offer companies of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical problems uncovered by SCOM 2012.
Windows Server 2008 R2 Onsite Technical Support
Windows Server 2008 R2 Remote Consulting
Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, develop pilot systems and migration strategies, install Windows Server 2008 with your network infrastructure and workload, train your IT staff how to run enhanced administration utilities, and provide continuing consulting and tech support via affordable alternatives such as Help Desk service and online technical assistance.
24-7 Windows Server 2016 Hybrid Troubleshooting
Windows Server 2016 Cloud Witness Consultant Services
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Office 365 Exchange Online and on-premises Exchange Online Help
Hybrid Office 365 and Exchange On-site Support
Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email infrastructure to lower capital expense and administrative overhead. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to help your organizations to evaluate the benefits of Office 365 Exchange Online, plan a solution that aligns with your functional requirements and IT budget, carry out a non-disruptive migration from your current Exchange system to one that incorporates Office 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and technical support.
24-7 Mac Remote Consultant
24x7 Mac Technical Support Consultancy
Progent provides nationwide online help and consulting services for companies that operate macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's experts offer macOS and OS X clients a range of IT services including desktop assistance, migration to the most recent edition of macOS from earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent can also help your business with Apple iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Online network consulting offers maximum leverage for your information technology dollar by protecting user efficiency and limiting the hours charged for network analysis and repair. Advanced remote support utilities and experienced technicians and consultants allow Progent to handle most network problems without squandering time and money by going to your site. In the vast majority of cases your IT issues can be dealt with by telephone or via a mix of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM certified security specialists to assist you with the toughest system problems.
Immediate Microsoft Exchange 2016 Upgrade Online Support
Top Ranked Exchange 2016 Upgrade Computer Consulting
Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
ProSight Ransomware Recovery Remote Technical Support
Consulting Virus Rollback
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to defend endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the entire malware attack progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Microsoft Experts Exchange 2013 Project Planning On-site Technical Support
Microsoft Exchange 2013 Support and Integration
Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a redesigned architecture. These enhancements favorably impact key facets of IT like ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management services for Exchange Server 2013.
DoubleTake Carbonite Software Backup Specialists
Remote Support DoubleTake Carbonite Software Availability
DoubleTake/Carbonite Software offers a selection of products designed to provide small and midsize businesses a range of cost-effective solutions for backing up and restoring business-critical applications such as Microsoft Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small business IT networks to create an advanced state of fault tolerance and business continuity capability at a budget-friendly price.
24-Hour Consulting Shared Network Support Help Desk
Call Desk Sharing Professional
Progent's Microsoft authorized experts provide several service programs to help medium-size and large organizations develop a cost-effective and successful internal Computer Support Helpdesk. Progent's consulting services include Return on Investment analysis, process study and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses analyze the numerous top level Help Desk software packages available and determine what packages may be excessively costly, miss critical capabilities, or align poorly with your organization's business goals. Progent also offers temporary staffing for companies who want to augment their internal Help Desk team for occasional projects or to substitute for absent or incapacitated personnel.
Help and Support 64-bit Upgrade
64-bit Computing Specialists
Progent’s Microsoft-expert engineers can help your organization to update your application servers or workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of moving to 64-bit processing, design an efficient migration strategy that reduces business disruptions, and deliver inexpensive, expert online support to assist you to configure 64-bit operating systems and application programs on your current hardware.
Emergency Excel 2013 desktop Consultants
Excel 2016 desktop Professionals
Progent's certified Office Excel and Office 365 Excel consultants offer a broad range of remote services to help you to design, program, test, deploy, administer, and debug business applications powered by any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to upgrade your current Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various releases of Excel. Progent offers on-demand help to clients looking for a fast fix to a stubborn problem related to Office Excel and Progent can also provide full project management services for upgrading or developing line-of-business applications based on Excel. Progent's affordable webinar training for Excel can be custom tailored to address the special requirements of individuals or teams.
Windows Server 2008 Active Directory Online Troubleshooting
Windows Server 2008 R2 Configuration
Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, scalability, and versatility that improve output of local, remote, and mobile users. Progent's Microsoft-certified experts can provide cost-effective remote consulting, technical support, and training services to help your company to plan, execute, and maintain Windows Server 2008 R2 to add substantial strategic value to your network.
Consulting Services Company Iowa
Alabama Technical Support Outsource
Progent’s National Support Center provides nationwide remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service professionals provide phone support and online secure computer access to troubleshoot and repair technical problems quickly and affordably. The scope of IT expertise represented by Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult network issues to qualified specialists as required.
CCIE Expert Certified Expressway Online Support Services
Cisco Expert IT Consultant CallManager
Cisco Cisco Unified Communications Manager (Unified CM), previously named CallManager, is the center of Cisco's communications and collaboration platform. Unified CM and Unified CM Express (CME) offer a location-independent IP-PBX by integrating closely with apps like Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable online and on-premises support to help organizations of all sizes to create and administer CUCM deployments by providing Unified Communications Manager integration and troubleshooting services that add maximum business value. Progent can help with any facet of Unified CM support and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Exchange and Skype for Business.
Work from Home Helpdesk Services IT Consulting
At Home Employees Helpdesk Network Consultants
Progent offers small and medium-size businesses supplemental or comprehensive Help Desk call center services for teleworkers.
Android and Skype for Business integration Setup and Support
Top Google Android integration Help and Support
Progent's veteran team of IT consultants and subject matter experts have years of background delivering online and on-premises support for businesses of any size who want to integrate Android phones into their IT systems so that mobile clients can communicate and collaborate from anywhere. Progent has the range of know-how to solve network problems that span numerous vendors and that entail a mix of older and current technology. Progent provides cost-effective remote expertise to help you with any stage of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to handle particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT projects on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and use Android phones and tablets efficiently.
SCCM Site Hierarchy Support and Integration
SCCM Asset Inventory Support and Integration
Configuration Manager automates application and device provisioning at scale, centralizes compliance settings control, inventories network assets, guards against company data leakage, performs health monitoring, enables safe self service, and offers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist you with any aspect of planning, implementing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
Consulting Services Microsoft Exchange Server 2010 Migration
Exchange Server Upgrade Consulting Services
Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the benefits of Microsoft Exchange Server 2010 for your company and can help you to design and carry out a smooth upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will provide fast ROI by increasing your workers' efficiency, cutting the expense of hardware and service, streamlining administration, and integrating your vital communications technologies.
Microsoft Hyper-V 3.0 Support
Top Quality Virtual Server Hyper-V Remote Technical Support
Widows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas such as secure multitenancy, flexible infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut network costs and improve availability.
Lync Server 2013 disaster recovery Professional
Microsoft Experts Lync Server 2013 Back End Server Services
Microsoft Lync 2013, now called Skype for Business, allows organizations of all sizes to create a centrally managed and secure communications environment that permits the modern BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN telephony enabled for a wide assortment of desktop and mobile clients. Progent's certified Lync Server 2013 experts and network architects can help your company to evaluate the advantages of Lync 2013, create an in-house, cloud-based (with Lync Online) or mixed model suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your ROI, and provide custom online and onsite training to your IT staff and end users. Progent offers expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.
CISA Certified Cybersecurity Audit Professionals
Best CISA Certified Cybersecurity Audit Professional
The Certified Information Systems Auditor (CISA) credential is an important qualification that indicates mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates pass a comprehensive test given by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant able to assist businesses in the areas of IS audit services, information technology enforcement, systems and infrastructure ROI, IT support, protection of data assets, and business continuity planning.
Windows desktop virtualization Consultants
IT Consulting Citrix FlexCast
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop solution that improves the strategic value of your information network; integrate XenDesktop software with your physical and virtual servers, end-user devices, and printers; migrate your existing desktop virtualization software to the latest versions of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to maintain your XenDesktop solution effectively.
Hybrid Configuration Wizard Technology Consulting
Award Winning Exchange Online Archiving Professionals
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and within budget.
Microsoft Help Desk Technology Consulting Services
Help Desk Process Integration
The Contact Center support model adopted by Progent gives small companies an effective option to dependence on freelance consultants by offering broad technical knowledge accessible to numerous support groups, optional round-the-clock access to urgent assistance, escalation capability to world-class experts for solving the most difficult issues, service consistency and dependability, prompt follow-up enforced by veteran support managers, a variety of easy-to-use techniques for requesting support jobs, plus excellent process transparency enabled by ticket tracking and accessible via a web portal.
Remote At Home Employees Data Protection Remote Support Services
Remote Technical Support Remote Employees Data Protection
Progent can help small and mid-size businesses to design, deploy, validate and manage backup/restore solutions needed to support remote workers.
Internet Security and Acceleration Server Integration
Microsoft Specialist ISA Server
Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft-based security solutions for IT networks with many sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement an installation of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your productivity.
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