Enlarging your telecommuter workforce may have a major impact on network architecture, cybersecurity, and company workflows. Progent has two decades of experience helping SMBs to plan, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Lubbock company to select the right technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns maximum business value. Progent offers services ranging from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Lubbock, Texas companies to succeed with any facet of creating a high-functioning telecommuting environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.

IP Voice Integration for an At-Home Workforce
Expanding the business phone system to accommodate remote users is critical to supporting an effective work-at-home solution. A variety of cloud-based IP voice products are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's modern or older products for IP voice management. Progent can help businesses of any size to plan or maintain a telecommuter IP voice environment that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist organizations optimize their existing Cisco IP voice environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia applications used across the network. Unified Communications Manager manages additional combined media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, see Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, see CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and deliver as-needed configuration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home solution for your Lubbock, Texas organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    For custom application creation, Progent can supply programming consultants to write line-of-business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and on-premises consulting expertise, application development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a cohesive intranet system.

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  • Network Consultants Microsoft Exchange 2016
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  • SharePoint Server 2010 Network Consultant
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  • Microsoft Certified Partner System Center 2016 and Exchange Integration Remote Technical Support 24-7 SCCMM 2016 Support
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  • Microsoft Exchange IT Consultant
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    Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.

  • Microsoft Dynamics NAV Network Consultant Development Company NET Web Services
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    Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2007 support, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business needs.

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    Progent's Cisco-certified Wi-Fi technology experts can help you to configure, manage, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent is able to concentrate on providing high-value services where Progent faces few competitors. Medium-size businesses who utilize familiar independent service providers or who maintain internal support staffs benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more robust, secure, and efficient.

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    Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple sites with any number of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi professionals who can help you to determine the benefits of UniFi products for your environment and help you to design, deploy, manage, and maintain your UniFi ecosystem.

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