Enlarging your telecommuter workforce may have a major impact on network architecture, cybersecurity, and company workflows. Progent has two decades of experience helping SMBs to plan, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Lubbock company to select the right technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns maximum business value. Progent offers services ranging from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can help Lubbock, Texas companies to succeed with any facet of creating a high-functioning telecommuting environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.
IP Voice Integration for an At-Home Workforce
Expanding the business phone system to accommodate remote users is critical to supporting an effective work-at-home solution. A variety of cloud-based IP voice products are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's modern or older products for IP voice management. Progent can help businesses of any size to plan or maintain a telecommuter IP voice environment that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist organizations optimize their existing Cisco IP voice environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia applications used across the network. Unified Communications Manager manages additional combined media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, see Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, see CallManager consulting services.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate firewall
such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and deliver as-needed configuration and troubleshooting services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home solution for your Lubbock, Texas organization, phone 1-800-993-9400 or refer to Contact Progent.