Additional Topics of Interest

Help and Support Microsoft 365 Mac Integration
Office 365 Access Development Onsite Technical Support

Microsoft 365, previously branded Office 365, is Microsoft's expanding suite of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are available in a variety of product bundles targeted at markets from individuals and households to global enterprises. Progent offers quick and easy online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to understand the wealth of subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid solutions that seamlessly integrate on-premises and cloud resources.

Consulting Services NetDocs and Microsoft 365
Immediate Consultant NetDocuments Migration

NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for legal workflows. Progent offers remote guidance from NetDocuments consultants to help your law firm to plan, deploy, manage, tune, or troubleshoot a document management system (DMS) environment based on NetDocs.

MSP360 Server Backup Online Consulting
MSP360 Exchange Mailbox Backup Specialist

Progent can help you to design, implement and administer a backup/restore plan based on MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent offers monitoring and management to prevent data loss resulting from human miscues, software errors, malicious insiders, and malware assaults such as ransomware.

After Hours Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Integration Services
Catalyst Wi-Fi 6 AP Security Network Consultant

Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

Network Intrusion Penetration Testing Palo Alto Networks PAN-OS
24/7 Palo Alto Networks VPN Security Firm

Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security environment that extends across your on-premises and cloud-based resources and protects all users at any location with any device.

Online Help Microsoft Exchange Server 2016 Upgrade
Exchange Server 2016 Upgrade Specialists

Progent can assist your business in all facets of your upgrade to Exchange 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage requirements for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.

Microsoft Forefront TMG Help and Support
Forefront Network Inspection System Online Support

Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a easily managed Internet gateway that delivers a single-server solution for an array of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, allows custom reports powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft engineers can assist you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and repair services. Progent can also help your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server.

Remote Support Services Wi-Fi VoIP phone integration
wireless VoIP phone integration Computer Engineer

Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for professionals who are on the move within campus, hospitality, retail or other venues where management wants portable phones that provide more administrative control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams configure and optimize many key pieces of your Wi-Fi infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's certified experts offer online and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone solution by providing integration services that range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

Open Now Microsoft Certified Partner Remote Monitoring and Reporting Technology Consulting Services
Comprehensive Event Management Professional

Remote 24x7 monitoring, automated alarms, and periodic reports are crucial to maintaining the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can afford a degree of protection that was once limited to large enterprises. Progent offers several Remote Monitoring and Management solutions available as low-cost service packages created to help you to identify and fix a most IT network problems before they get big enough to impact your business.

Midsized Office Network Design and Configuration
Mid-size Company Technical Support Firm

Progent offers technical services for medium size companies with 100 to 250 system clients. The medium size company or work group has traditionally been an underserved segment of the market for network consulting services. The overhead and service delivery models of major outside service firms make them excessively costly for the typical small company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an information system whose advanced technology and capability are frequently comparable to the information systems of much larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive network monitoring, significantly reduces the network maintenance costs of a small-medium business while providing the small organization with big-company support from professional, IT experts with background in a wide range of small business network solutions. If your medium size company or small business is searching for the quality of IT help appropriate by a mid-size organization without paying enterprise costs, contact Progent.

Certified Microsoft Partner Computer Setup
Top Ranked Onsite Technical Support Microsoft Partner

Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer endorsement and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company better solutions for your IT network.

Computer Consultants Microsoft Windows 2000
Windows Server 2000 Upgrade Consulting

Progent's certified Windows 2000 Server consultants offer network help and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and support services include system planning, deployment, project management, on-site and remote support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.