Additional Topics of Interest

Wireless Bridge Engineer
Proxim Troubleshooting

Progentís wireless professionals can help small businesses design, select, pilot, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of protection that equals or excels wired connections. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and deploy the wireless link solutions that fit best with your company needs.

Emergency Coder Oracle PL/SQL
Upgrade Consulting Oracle 11g

Progent offers affordable remote access to an authorized Oracle DBA expert or an Oracle application programmer. Progent can provide comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help design, build, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also can provide consulting for Streams replication technologies and ASM file/volume manager.

SCCM 2016 Site Hierarchy Network Consultant
Immediate SCCM 2016 Peer Cache Online Troubleshooting

System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, provides network health reporting, allows safe self service, and delivers a single point of control for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can assist you with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.

24-7 Microsoft Office 2003 Network Administration
Microsoft Office XP Networking Support

Progent's pricing policy is to bill for remote support and on-premises help by the minute. Consequently, you are invoiced just for delivered services. Progent does not demand a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent offers in-person service, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no service activation charge and asks no retainer for services delivered during regular working hours. Many support firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for fast repairs so you won't be tempted to allow simple problems to fester.

Microsoft Exchange IT Consulting
Remote Exchange Server 2003 Upgrade Network Consultant

Progent's Microsoft-certified engineers offer technical help and network consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's migration, configuration, administration, and support services for Microsoft Exchange Server include planning, deployment, project management, local and remote troubleshooting, Help Desk outsourcing, expert security consulting, and full-service IT outsourcing.

Urgent UNIX Consulting
Solaris Consultant

If your office network mixes Sun Solaris platforms with Windows, Progent can help you to integrate your IT resources into a unified environment that allows all your OS platforms to run side by side for easy management, seamless information exchange, high reliability, superior performance, and strong security. Progent's Sun Solaris and Windows integration support offerings feature network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network support and repair, in-person technical support, and Help Desk Call Center outsourcing.

Offsite Workforce Network Infrastructure Technical Support Services
After Hours At Home Workers Network Infrastructure IT Consulting

Progent can help small and medium-size businesses to plan, set up and debug the infrastructure needed to support teleworkers.

24-Hour Azure and SQL Server integration Consultants
Cisco Certified Experts Microsoft Azure Virtual Machines Integration Firm

Progent can assist small businesses to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common errors small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.

Microsoft Expert Forefront TMG Integration Support
Microsoft Forefront TMG 2010 Online Consulting

Forefront TMG 2010 builds on the powerful security technologies of Microsoft ISA Server 2006 and offers a easily managed Internet gateway that acts as a single-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting features, permits customized reports generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified engineers can assist your company to plan and execute test and production implementations; interface Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist your organization to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.

SCCM 2012 Troubleshooting Technical Consultant
SCCM 2012 Reporting Technical Consultant

Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management solution or help you to modify your existing SCCM 2012 environment to accommodate your evolving IT requirements. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

Service Reports Integration Support
Service Reports Support and Help

Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small support organizations who provide scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service reports transmitted by each staff member to every client. The practice of documenting and archiving service activity results in more efficient support and avoids a variety of typical problems such as when a service client is effectively held captive to a consultant who wonít release the keys to the kingdom.

IT Consultant Wi-Fi 6 wireless controller
wireless LAN controller Consultants

Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless availability with fast auto-failover, and hardening data security by identifying threats and filtering network traffic based on user class and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller solutions.

Windows Server 2012 R2 upgrade Consult
Award Winning Windows Server 2012 R2 Configuration Manager Online Troubleshooting

Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support staff, develop an enterprise-wide security strategy, automate network administration, help with application development, and build and validate a DR/BC plan.

Microsoft and Cisco CRISC Cybersecurity Support and Setup
24-7 Risk Monitoring Setup and Support

Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery strategy in case of an IT network catastrophe. Progent can help you create a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, zero-downtime system architecture that addresses availability issues covering a wide range of infrastructure technologies and procedures.