If you have a small business information system with 10 to 50 desktop users, Progent's IT outsourcing services save your business from over-reliance on single freelance consultant while giving you cost-effective and reliable access to enterprise-class network support. By providing IT consulting help when you require it, providing specialized expertise for critical technologies, delivering value-added support such as automated server monitoring, and billing only for support you use, Progent offers you an affordable way for maximizing the business value of your small office network. Progent is the intelligent way for small organizations to create and support a reliable and safe IT system and to benefit from fast access to the experienced support typically available only to businesses who are able to support a large internal IT organization.
Progent’s high availability system consultants offer reliability consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, non-stop Internet architecture design, fault-tolerant data center support, and other non-stop networking services to help your organization create a 24x7 network for line-of-business applications. Progent has the knowledge and experience to develop affordable, fault-tolerant networks by deploying the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-location network with a completely redundant Internet interface and intelligent network load balancing.
Progent's CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
SQL Server 2016 offers major improvements in speed, scale, security, uptime, BOYD integration, plus built-in analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist businesses of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and repairing SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to help you to fix critical issues detected by Microsoft SCOM 2012.
Cisco's {Catalyst Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting cyber threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology.
Progent's seasoned ransomware recovery consultants can help your business to restore a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital IT initiatives on schedule.
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched ability for serving branch offices that require IT help with the responsiveness associated with with small firms but which includes professional communications, thorough documentation, and adherence to corporate IT standards. If your enterprise has a branch office situated anywhere in or any area served by Progent's engineers, Progent can offer a broad array of in-person and off-site IT support services and network design assistance.
Progent's Microsoft-certified ISA Server consultants have extensive experience configuring ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your company in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without adversely restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent can provide a wide array of affordable online and onsite consulting services to help you to install, administer, and debug desktops and mobile devices powered by Windows, macOS/OS X, iOS, Android, or Linux.
Progent's seasoned group of IT consultants and subject matter specialists have years of experience delivering remote and on-premises support for businesses of any size who need to integrate Android phones into their IT networks so that mobile clients can be productive from virtually anywhere. Progent has the breadth of skills to resolve technical issues that involve numerous manufacturers and that represent a combination of older and up-to-date technology. Progent provides budget-friendly remote consulting to help you with any facet of designing, configuring, managing and troubleshooting your BYOD environment. Progent can deliver occasional support to assist you to resolve especially stubborn technical problems, or Progent can provide comprehensive project management support to help you finish major IT projects on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or one-on-one classes to show you how to manage and use Android phones and tablets efficiently.
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently coordinating people, teams and information. Microsoft SharePoint provides a common location for your workers or clients to connect to, organize, distribute and interact with useful data, documents, and applications and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they’ve developed in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can assist you to maintain your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent can show you how to prepare and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office support, and minimize business disruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Microsoft supports transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on schedule and on budget.
Progent is among the most expert information technology consulting firms for creating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive the full benefits of Exchange Server 2000 under typical situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's Wi-Fi IP phone configuration and troubleshooting experts offer online and onsite assistance to help you create and administer a Cisco wireless VoIP phone solution by delivering services that can range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time wasted searching for vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and fixing SCOM environments and can provide companies of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix serious issues uncovered by SCOM 2012.
Microsoft Forefront TMG 2010 is based on the proven security capabilities of ISA Server and offers a centrally managed web gateway that delivers a single-server platform for an array of security features such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting capabilities, permits custom reports powered by SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft consultants can help your company to plan and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist your organization to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services such as planning, configuration, management, troubleshooting, and application development services to help businesses of any size to realize fast return from their SQL Server 2014 investment.
Progent’s Microsoft-certified experts can provide companies of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for efficiently coordinating people, groups and data. SharePoint offers a central spot for your workers or customers to connect to, manage, distribute and manipulate useful information, files, and applications and to communicate with one another. SharePoint allows faster and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join workers, clients, teams and projects with the data they’ve developed in a manner that makes data easy to locate, download and apply. Progent's SharePoint experts can assist your organization to maintain your current SharePoint ecosystem or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large businesses develop a cost-effective and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Services help businesses sift through the numerous high-quality Help Desk software packages on the market and determine what products may be too expensive, lack critical functions, or align poorly with your company's business goals. Progent also provides short-term staffing for organizations who want to augment their internal Help Desk staff for occasional tasks or to fill in for vacationing or incapacitated personnel.
System Center Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health reporting, allows safe end-user self service, and offers a common control mechanism for managing mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
The QTS (formerly Herakles) Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation site or if your company is planning on moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a variety of budget-friendly consulting services including colocation migration, system installation and updates, infrastructure improvements, project management services, virtual server configuration, offsite monitoring, centralized system management, software development, disaster recovery solutions, security evaluation, and the support of the Progent Test Lab.
Progent's Juniper-certified NetScreen consultants can assist your company to configure and integrate NetScreen 5000 series routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-technology systems.
Progent provided a wireless integration environment that enabled a school to increase productivity and eliminate the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing remote sites as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided protection against outside interference.
Progent's certified security consultants can show you how to protect your Apple Mac environment through expert services including running security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating safe remote and mobile access, installing automated programs for protection against viruses, spam, and malware, and creating a comprehensive security strategy appropriate for the specific objectives of your corporate network.
Les Kent has a 35-year history of successful network integration, executive administration, marketing, and operations. He has shown a talent for developing elegant IT solutions during his time as as a system architect, software developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and global corporations.
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
Windows 8.1 is designed to run on devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, including its touchscreen interface and iconic live tiles user interface, provide a wide range of benefits for organizations who know how to put them to work. Progent's Windows consultants can assist get your business up to speed with Windows 8.1 and show you how to gain significant competitive advantage from the operating system's many technical enhancements.
Progent's certified IT experts can provide Windows Server 2016 integration consulting to help businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Progent provides the services of Microsoft and Cisco-Certified IT support experts to offer clients economical alternatives to help businesses maximize the value of Microsoft and Cisco products. For networks that range from remote offices to large enterprises, Progent's expert engineers can help you enhance your network's e-mail architecture, protection, reliability, throughput, and system management.
If you are producing Linux-based applications in an environment that has Microsoft Windows-based processors, desktops, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your area of high-value know-how without the continual hassle of maintaining your company information system. Through the use of automated server monitoring and by providing remote and in-person assistance when your company needs it, Progent represents an economical alternative for supporting an information system that features high availability, protection, and efficiency. Progent's UNIX/Linux developer support offerings include comprehensive information technology outsourcing, virtual infrastructure, online and in-person service and troubleshooting, network monitoring services, and Help Desk outsourcing.
Progent's CISSP-premier network security consultants can assist businesses of any size with any aspect of information system security. Progent can help implement cost-effective cybersecurity systems that guard a small business against modern malware attacks or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing network resources spread over a mix of physical sites and various clouds.
Remote continuous monitoring, automated alarms, and periodic reports are vital to preserving the proper operation of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can afford a degree of network stability that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages created to assist your company to identify and fix a an array of IT network problems before they get big enough to disrupt your business.
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP experts offer economical online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent offers nationwide remote technical support and consulting services for companies who operate Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft technology. Progent's experts can provide macOS and OS X clients a variety of services such as desktop assistance, migration to the current edition of macOS from other earlier versions of macOS or OS X, plus help with Mac applications. Progent can also help you with Apple iPhone and iPad support, or moving to Apple's iCloud services. Online IT help offers optimum leverage for your IT dollar by extending client productivity and limiting the time billed for computer analysis and repair. Sophisticated online access tools and experienced technicians and consultants allow Progent to solve most IT problems without squandering time and money by traveling to your site. In most of situations your IT issues can be remediated by telephone or via a mix of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to assist you with the toughest network issues.
Progent's Check Point experts can show you how to choose and configure Check Point Firewall and VPN utilities and hardware powered by Check Point Software's technology to provide an economical and efficient security defense for your information network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and provide a central stop for on-going network support, maintenance, training, and design services.
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified control of advanced security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control IT ecosystems that include local offices, data centers, and cloud resources.
Progent's Microsoft-certified experts can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to design, deploy, maintain and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progent's Cisco-certified wireless integration consulting experts can help you to deploy, manage, and debug Cisco wireless products including Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Cisco certified wireless networking consultants offer affordable online and on-premises support for both end-of-life and current Wave 2 Aironet wireless access points (APs) and Progent can help your business to design and manage Wi-Fi solutions that include indoor and outside/industrial Aironet APs.
Small to middle size businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's affordably priced IT service packages, small businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, security, and productivity.
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to meet your unique business requirements. Progent’s Microsoft consultants provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce integration services for safe, company-wide information sharing plus integration with Customer Relationship Management applications.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their market, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
Progent’s private cloud hosting enables small and midsize businesses to run key applications such as Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restore. You can take advantage of Progent’s private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and operation of network hardware and data center facilities while achieving the highest levels of network availability and physical security.
Progent's temporary IT staffing services enable you to respond to sudden increases in demand for network support personnel without incurring the expense and delays that come with vetting and hiring experienced technical help and without increasing your full-time head count.
Lync Server 2013 Instant Messaging Consulting Services
Progent can help you to create, deploy and debug a backup plan built around MSP360 software. MSP360 offers file/folder or image backup/recovery for VMs and physical machines, supports all leading public clouds, and allows businesses to build a backup solution with a minimum RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to prevent data loss caused by user mistakes, computer errors, malicious insiders, and external assaults like ransomware. To find out more, visit ProSight DPS 360 Backup solutions.
Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can get a level of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost service packages designed to help you to identify and resolve a an array of network problems before they can disrupt productivity.
The QTS Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if your company is planning on moving your main or disaster recovery system to the Herakles data center, Progent can provide a variety of budget-friendly consulting services including colocation relocation, equipment deployment and updates, infrastructure optimization, project management, virtual server expertise, remote network monitoring, automated network administration, software development, business continuity planning and testing, data security evaluation, and the support of Progent's Test Lab.
Progent provides clients the services of engineers who have been awarded some of the IT industry's most prized credentials. Progent believes that customers deserve to be sure that their computer support professionals have accredited testing plus broad practical field experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially superior vendor assistance than is available to non-certified service providers, enabling Progent to deliver clients a higher class of IT support. In other cases, recognized credentials such as CISA or ISSAP for network security can help corporate clients to demonstrate compliance with regulatory demands by using the assistance of recognized IT professionals.
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist you to design a XenDesktop solution that maximizes the business value of your IT system; integrate XenDesktop technology with your physical and virtual servers, user devices, and peripherals; migrate your existing desktop virtualization software to current versions of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to maintain XenDesktop effectively.
Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and onsite support services to help your company to manage and repair your current Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Our compensation structure is based on revenue sharing, so just like being an independent consultant, your income is directly tied to your work effort. Some Progent consultants focus on quality of life and elect to work at an easy pace, using our flexible calendar to follow personal enthusiasms such as mountain biking, car racing, snow boarding, fishing, vacations, or sharing free time with relatives and acquaintances. Other consultants use the opportunity to earn big dollars through lots of effort and long days. Progent fully supports both ends of the spectrum plus any point in between.
Progent’s expert software programmers, relational database designers, and project managers can assist large businesses to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can assist customers plug expertise gaps by offering relational database architects and software programmers experienced in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with additional applications like Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also can provide experience with multiple web development technologies and can assist businesses to build, enhance, troubleshoot, or port web applications to take advantage of the latest advances in web technology.
Progent provides Microsoft Windows Cluster Server expertise to help your business deploy fault-tolerant server clusters designed to provide 24x7 uptime. Clustered Windows servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. By assisting you t create high availability clustered server solutions powered by Windows Clustered Server 2003, Progent’s Certified Windows engineers make sure that your fault-tolerant server clusters are set up to optimize the competitive value of your computer system.
Progent’s Cisco-Certified technology consultants offer experienced PIX Firewall consulting services covering design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and safe access services. Extending from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy combination of protection, speed and availability for business networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent’s Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's engineers can provide a variety of consulting services to assist organizations of any size to deploy, administer, and support IT systems that incorporate workstations, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to create testing environments to assess Windows 8.1 and plan and execute Windows 8.1 migration plans following leading practices.
Progent's ProSight portfolio of managed IT services are geared to offer businesses who have minimal in-house IT administration and support staffs with low-cost help from enterprise-class management tools and consulting experts. Advantages of Progent's ProSight line of managed IT services include predictable network maintenance expenses, automation of routine management processes, continual absorption of new information technology, graceful transition from legacy systems to up-to-date solutions, improved alignment of information technology with business objectives, guidance from veteran IT consultants, and freeing up management to concentrate on business rather than fast-evolving network technology.
Progent offers economical online support for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced help for application development, database conversion, performance optimization, report design, and maintenance. Progent also can provide tailored online training for Office Access application programming and database administration.
Progent offers businesses of all sizes world-class network online or onsite consulting for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for businesses ranging from the small office to the worldwide enterprise.
Progent's Cisco CCIE-certified wireless network experts offer online or on-premises integration and debugging support to assist your organization to plan, configure, upgrade, tune, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific workplace design, construction, and anticipated workloads.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, creating cost-effective migration methodologies, assessing and tuning performance, designing or validating business continuity solutions, resolving compatibility problems, and building training environments for new technologies. For Progent clients who lack sufficient in-house resources to configure proper test systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT initiatives on schedule.
Progent can help you with any stage of Azure cloud migration such as requirements analysis, readiness assessment, solution architecture, pre-production testing, implementation, automated administration, performance tuning, software license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your users can safely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure resources.
Progent can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD Domain Services and AD Connect to centralize identity and access management across on-premises and Azure assets.
Cisco's security and remote access solutions for small to medium sized companies offer a complete array of manageable security products to let you protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your business goals.
Progent's network consultants can help your company to streamline desktop PC software update deployment by delivering expertise with administration solutions such as Configuration Manager 2007, Systems Management Server, and WSUS.
Progent’s Microsoft-certified consultants offer small and midsize companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or clients to connect to, manage, distribute and manipulate useful information, files, and applications and to communicate with one another. It enables faster and better decisions, more efficient access across teams and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available inside and outside a business network. Windows SharePoint Services connect employees, clients, teams and projects with the data they’ve created in a way that makes data easy to find, retrieve and re-use.
Lync Server 2013 and Cisco Unified Communications Technology Professional