If you are developing UNIX-based applications on a network that includes Windows-based processors, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to concentrate on your area of high-value expertise without the constant distraction of maintaining your business network. By using smart network monitoring and by delivering remote and in-person assistance when your company needs it, Progent represents an economical solution for managing an information network that features excellent availability, security, and efficiency. Progent's developer support services feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring, and Helpdesk outsourcing.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit applications that you want to keep plus the latest 64-bit versions of applications you plan to install.
Progent offers the support of a certified VMware VCDX expert to help your organization plan, configure, manage and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid cloud deployments. Progent can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and hybrid cloud solutions that deliver maximum uptime, data security, and application mobility.
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server support services to enhance email security and virus protection, provide high availability email, and implement remote and wireless email access. Progentís Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to plan and implement a cost-effective migration of your databases and applications to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed architecture assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
Progent can show you how to prepare and execute a smooth migration to Microsoft Dynamics GP so that you retain your data, strengthen your security, modernize your analytics, take full advantage of Microsoft Office integration, and minimize productivity disruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized line-of-business software and eCommerce programs that work transparently with Dynamics GP.
Progent offers cost-effective online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create cloud-based or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent can provide occasional support to assist you to resolve complex technical issues or Progent can deliver project management outsourcing to help you move to the Amazon AWS platform on time and on budget.
Microsoft SQL Server 2008 delivers powerful, familiar tools to IT experts as well as to information workers, lessening the difficulty of creating, integrating, managing, and accessing company information and analytical applications on platforms ranging from mobile devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2008 require an IT consultant with real-world expertise and wide knowledge in planning and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features plus a revamped structure. These improvements affect key IT areas like manageability, availability, compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange Server 2013.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of the time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge enterprise-class programs that can give your business a critical competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within office, hospitality, health-care or other venues where management wants user endpoints that offer more control, security and durability than is achievable with the BYOD style of mobile communications. Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize many components of your Wi-Fi environment including wireless access points, routers, Cisco wireless LAN controllers, and management tools. Progent's certified consultants offer online and onsite assistance to help you create and maintain a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Progent offers onsite training designed for individuals who wish to broaden their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for macOS and Mac OS X application software.
Progent's Test and Training Lab located at the QTS Colocation Center is available for piloting mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients without sufficient in-house resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
Progent's Microsoft-certified SQL Server 2019 consultants can help you to evaluate the business case for migrating to SQL Server 2019 and can provide rapid online or on-premises access to consulting experts in system design and integration, software programming, SQL Server management, and network security.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through rigorous testing and significant work with information security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all aspects of secure network architecture.
Progent's wireless IP phone configuration consultants offer remote and onsite support to help you build and manage a Cisco Wi-Fi VoIP phone deployment by providing services that range from debugging the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Lync Server 2013 and Exchange UM Server Professional
Microsoft supports seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and on budget.
Progent's certified Office Word and Office 365 Word consultants offer a broad range of affordable remote support services to assist your organization to manage your existing Microsoft Word environment or help you to upgrade to a current release of Office Word. Services offered by Progent's Word experts include VBA software development, isolating and fixing compatibility issues between different versions of Word, integrating Word with different Office apps like Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and online training classes tailored for individuals or groups.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and carry out an efficient migration of your current SQL Server environment to any deployment model including local, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand design assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and within budget.
The CISA accreditation is a prestigious achievement that signifies expertise in IS security auditing. Accredited by ANSI, the CISA credential requires that consultants undergo a comprehensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Premier network security audit consultant trained to help businesses in the fields of information systems audit services, IT administration, network assets and infrastructure lifecycle, information technology service delivery, protection of data assets, and business continuity planning.
Progent's Check Point consultants can show you how to select and configure Check Point Software Firewall utilities and hardware based on Check Point Software's security platform to provide an affordable and effective security defense for your information network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and provide a central source for on-going technical support, administration, education, and design expertise.
Progent's Meraki Wi-Fi access point experts provide online and onsite support to assist organizations of all sizes to design, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless networks for sites that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as switches, routers and ASA firewalls to build a cohesive network infrastructure that provides identical access, responsiveness, security compliance, ease of management and availability for wired and wireless users irrespective of their mobility or device.
Progent can assist companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware expense. Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the common errors small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and to manage Apple iOS devices and Android handhelds.
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to help you to fix critical issues detected by Microsoft SCOM 2012.
24x7 Lync Server 2013 conference bridges Engineers
Microsoft Exchange 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces important new features plus a redesigned architecture. These improvements affect key areas such as manageability, availability, compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange 2013.
Widows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to install and manage virtual servers to cut network costs and enhance productivity.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
For smaller organizations, network security and compliance can be too complicated to master but too dangerous to ignore. The largest biggest enterprises have been breached, and the top cloud service providers have occasionally been knocked out. It seems as though there's nowhere to hide. Progent makes it affordable for smaller organizations to implement vital security projects successfully by providing the advantage of billed time to the nearest minute without any minimum charge for online support. This means you can have access to a seasoned computer expert to provide just the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security strategy.
Lync Server 2013 Persistent Chat Consultant Services
Progentís Technical Response Center (TRC) provides national extended hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide after-hours phone support and remote direct computer access to troubleshoot and resolve technical problems rapidly and economically. The scope of technical expertise represented by Progent's team of nationwide support engineers allows Progent to escalate even the toughest network issues to qualified specialists as needed. For critical issues, the TRC endeavors to respond to your request for support within one hour.
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, simplifies long-term support demands, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent's support experts in Mac and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into seamless environments with full sharing and collaboration support. Allowing productive co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class support to businesses that depend on these platforms to maintain their strategic edge. Progent's consultants can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.