If you want to revamp your corporate web site, create internal websites for purposes such as HR or worker education, design a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also help you design and manage a safe, robust server and communications infrastructure, including remote and wireless access, to run your web solutions.
Progent's Cisco certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting expertise, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a cohesive information management system.
If your company is producing Linux-based software on a network that has MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service IT outsourcing that allows you to focus on your field of strategic expertise without the continual distraction of managing your company information system. Through the use of smart server monitoring and by providing online and in-person assistance when your company needs it, Progent represents an economical alternative for managing an IT system that features high reliability, protection, and performance. Progent's UNIX/Linux developer assistance services feature comprehensive it outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, proactive network monitoring services, and Contact Center services.
Progent can assist your business to design and execute an efficient transition from a Sun Solaris-based information environment to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and application experts can show you how to preserve your data and minimize productivity disruption by designing an effective migration plan that protects your current assets in Sun Solaris application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of current environment, transition planning and testing, Exchange migration expertise, data and application software porting, and server and media migration and economization.
Progentís Microsoft certified experts offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting platform and business management tool based, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting products in the Dynamics GP/Great Plains line, provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular design you can purchase only the capability you currently require, with the option to add clients and increase functionality when necessary. Progentís Dynamics GP Software support experts can show you how to deploy, customize and administer Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP.
Progent's consultants offer online and on-premises consulting services for companies of any size to assess the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you design and verify a security environment for your Skype for Business solution that is compliant with government and industry requirements.
Progent offers three basic kinds of Helpdesk services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your clients instant access to a dependable support resource with years of experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's focus is on giving the support Helpdesk a positive reputation as a solid contributor to company productivity. Progent's target is to fix rather than merely record problems.
Progent can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to upgrade from an older release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you get the highest possible business value.
Progent is one of the most qualified network consulting firms for integrating email systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses receive all the advantages of Microsoft Exchange 2000 for common scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 support.
Progent's Cisco-certified CCIE networking consultants can assist you to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and move smoothly from outdated switches to current devices.
Progent offers affordable remote support from consultants skilled in a broad range of products and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and desktops plus notebooks and handhelds. Progent offers help for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist your company to install, enhance, or maintain backup solutions for a range of architectures such as local, remote, cloud-based, or a mix.
Progentís Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your business system from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can get by traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through experienced planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Progent can provide the part-time services of a seasoned CIO to provide a broad perspective to help you select and support IT technology appropriate for your present needs and that can be a solid foundation for your future growth. Progent's temporary Chief Information Officer consulting services provide economic advantages to organizations who want to maximize the benefits from their network expenditures but who are without the budget or hesitant to take on one more executive-level position to their full-time staff. Since Progent is vendor-neutral, with a large team of engineers certified to support all leading operating systems and connectivity technologies plus a wide selection and business applications, Progent is in an ideal position to offer unbiased advice along with expert technical support for building and maintaining IT systems that fit the particular requirements of your organization.
Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the background to complete your project quickly and affordably. Progent's Exchange Server 2007 help, repair, and consulting offerings include assistance with the integration of third-party enhancements of Exchange 2007 Server that are in keeping with your business needs.
Progent's pricing model is to bill for phone support and in-person help by the minute. Consequently, you pay just for delivered services. Progent does not demand a higher rate for off-hours or emergency support, and within California or in areas where Progent provides in-person support, Progent does not bill for travel except for urgent support where on-site time is less than four hours. In addition, Progent applies no minimum fee and asks no retainer for services provided during regular working hours. Many support firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick repairs so you will not be tempted to allow simple problems to stay unaddressed.
Stealth intrusion checking is an important part of any overall IT system security strategy. Progentís security professionals can perform thorough intrusion tests without the knowledge of your organization's in-house IT staff. Unannounced penetration testing shows whether current security monitoring tools such as intrusion detection alerts and event history analysis are properly configured and actively monitored.
Small to middle size businesses can now get all the benefits of Operations Manager and also have fast access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced IT service programs, small organizations can select a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small company networks enterprise-class reliability, protection, and productivity.
Systems Management Server offers added functionality for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software products by making it simpler to install system images, control mobile devices, and run management utilities. In addition to advising you about ways to save management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to define sensible processes and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security plan that includes policies, processes and IT products to keep your IT computer system safe.
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity hardware like routers, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance bottlenecks.
Progent has been delivering SharePoint consulting services since the initial product was published more than a decade ago, and Progent has the scope of IT know-how to help organizations of all sizes to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide if an in-house, online or hybrid deployment is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management support or can help in individual jobs related to your SharePoint 2013 deployment.
Progent's Jabber consultants can provide remote or on-premises support to help businesses of any size to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for all the products, technologies and services that go into building a cohesive Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration solution.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management of advanced cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally control network environments that span branch offices, data centers, private clouds and public clouds.
Progent's Cisco-certified wireless consulting experts can help organizations of any size to plan, deploy, manage and troubleshoot Cisco Aironet wireless access point solutions to achieve the throughput, range, capacity, expandability, security compliance and ease of management needed for transparent connectivity between Wi-Fi and wired networks. Progent offers affordable online and on-premises support for legacy and current 802.11ac Aironet access points and Progent can help you design and manage wireless solutions that include indoor and outdoor Aironet APs.
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progentís Technical Response Center offers affordable nationwide extended hours online support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide extended hours telephone support and remote direct computer connection to troubleshoot and repair network problems quickly and affordably.
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on schedule and within budget.
Progent's Cisco-certified CCIE consultants can assist your business to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move smoothly from outdated switches to current models.
Progent's consultants offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and email help, network protection services, and custom education. Progent can help clients to migrate to macOS from OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and iPad synchronization, or migrating to Apple's iCloud. For business networks built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is available, safe, efficient and aligned with your organization's objectives.
Progent can help organizations of any size to follow leading practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 ecosystem so you get maximum business value.
Before Progentís MOM-based solution, system problems were approached reactively, after workers complained about them. With the help of proactive, computer generated alerts and trend reports created by MOM, Progent can now anticipate system troubles before they becomes serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before clients are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class availability, security and productivity.
Progent's CCIE-certified networking consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
If your business computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can help you to integrate your computers into a unified environment that allows all your OS platforms to run side by side for simple administration, seamless dataflow, high dependability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services include network architecture configuration and support, support for Windows services for UNIX, online server monitoring and administration, online network help and repair, on-site technical support, and Help Desk support.