Microsoft 365, previously branded Office 365, is Microsoft's expanding suite of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are available in a variety of product bundles targeted at markets from individuals and households to global enterprises. Progent offers quick and easy online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to understand the wealth of subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid solutions that seamlessly integrate on-premises and cloud resources.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for legal workflows. Progent offers remote guidance from NetDocuments consultants to help your law firm to plan, deploy, manage, tune, or troubleshoot a document management system (DMS) environment based on NetDocs.
Progent can help you to design, implement and administer a backup/restore plan based on MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent offers monitoring and management to prevent data loss resulting from human miscues, software errors, malicious insiders, and malware assaults such as ransomware.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security environment that extends across your on-premises and cloud-based resources and protects all users at any location with any device.
Progent can assist your business in all facets of your upgrade to Exchange 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage requirements for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a easily managed Internet gateway that delivers a single-server solution for an array of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, allows custom reports powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft engineers can assist you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and repair services. Progent can also help your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server.
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for professionals who are on the move within campus, hospitality, retail or other venues where management wants portable phones that provide more administrative control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams configure and optimize many key pieces of your Wi-Fi infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's certified experts offer online and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone solution by providing integration services that range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Remote 24x7 monitoring, automated alarms, and periodic reports are crucial to maintaining the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can afford a degree of protection that was once limited to large enterprises. Progent offers several Remote Monitoring and Management solutions available as low-cost service packages created to help you to identify and fix a most IT network problems before they get big enough to impact your business.
Progent offers technical services for medium size companies with 100 to 250 system clients. The medium size company or work group has traditionally been an underserved segment of the market for network consulting services. The overhead and service delivery models of major outside service firms make them excessively costly for the typical small company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an information system whose advanced technology and capability are frequently comparable to the information systems of much larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive network monitoring, significantly reduces the network maintenance costs of a small-medium business while providing the small organization with big-company support from professional, IT experts with background in a wide range of small business network solutions. If your medium size company or small business is searching for the quality of IT help appropriate by a mid-size organization without paying enterprise costs, contact Progent.
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer endorsement and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company better solutions for your IT network.
Progent's certified Windows 2000 Server consultants offer network help and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and support services include system planning, deployment, project management, on-site and remote support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Network monitoring typically entails tracking a network's resource usage in order to identify data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux or UNIX and can be used to monitor multi-OS environments where UNIX and Windows coexist. Progent's network integration consultants can show you how to take advantage of both these tools to tune and repair your network. Progent's UNIX support professionals offer small businesses and programmers help with managing and servicing UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer professionals as well as to network users, reducing the complexity of designing, deploying, managing, and accessing company data and database applications in environments ranging from handheld devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to finish your project rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent can assist small and mid-size organizations to configure and troubleshoot conferencing applications to allow their remote workforce to collaborate effectively with fellow workers and customers.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response.
Progent has created several security packages intended to provide larger enterprises a professional and thorough network security audit from a group of premier security engineers. All Progent's network security assessment bundles incorporate a collection of procedures like automated scans from inside and from beyond the network firewall, professional interpretation of scanned data by certified security consultants, creation of a paper explaining the findings, plus a live concise executive outbrief and an extensive interactive review for internal IT managers.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and enables fast recovery of vital data, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.
Progent's UNIX family consulting services offer small companies and software developers help with managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-based technology. Progent can give your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide array of expertise offers you an easy one-stop source to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent's Solaris family consulting experts provide small businesses and developers help with administering and supporting Solaris systems that operate with Microsoft-powered technology. Progent offers your business contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience provides you with an easy one-stop source to help you build and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system packages to match your particular business needs. Progent's Microsoft-certified support experts provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce integration services for secure, corporate-wide resource sharing as well as interfacing with Customer Relationship Management programs.
Progent's Cisco-certified CCIE network consultants can help your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software consulting.
Progent is seeking to hire full-time, solutions-driven Microsoft certified engineers with MCSE certification; Cisco accredited system consultants with Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or equivalent security credentials; and high-end network design consultants with a background in mobile solutions, wireless networking, fault tolerance, disaster recovery, information preservation, and virtual servers. Progent also seeks professionals who can work on Progent's staff of helpdesk service technicians and remote troubleshooting professionals. In addition, We are hiring talented administrators able to perform effectively in our fast-paced, virtual office environment.
Progent provides a selection of network support packages for small organizations. These IT outsourcing and server monitoring solutions are based on the anticipatory problem solving capabilities of Microsoft Operations Manager 2007, a state-of-the-art network and IT management product that tracks the availability, throughput, and safety of your information system and isolates incipient problems before they can bring down your system. With Progent's affordably priced network support programs, small organizations can select a simple co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent's proven ransomware recovery consultants can help you to rebuild an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products such as F5 Networks 3DNS. High availability load balancing vendors for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Cisco's PIX firewalls have reached end of life and Cisco may no longer offer support these devices. Progent continues to offer technical support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you determine whether to adopt next generation firewall products available from Cisco. Progent's Cisco-certified experts can help you plan and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts and system integrators can assist you to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your present and future goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your IT staff and users. Progent has expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
For enterprise project management assistance, Progent can provide access to senior information technology experts with decades of background in technology management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to help enterprise customers adhere to best practices to ensure that development or deployment projects are completed on schedule and on budget.
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and management of wireless APs, tuning wireless performance by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening security by detecting threats and filtering network traffic according to user class and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest wireless controller solutions.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with planning, installing, managing and troubleshooting sophisticated information technology applications powered by Windows Server, and can streamline your migration from Windows 2000 or Microsoft Windows NT.
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining email systems for businesses in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system offers protection, fault tolerance, easy connectivity for remote and mobile users, time-saving management utilities, and seamless integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003 Server, and Exchange 2K. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 or MS Exchange 2013.
Progent can provide remote and on-premises installation, upgrade, application development, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
If your office computer system mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to incorporate your servers into a cohesive environment that permits all your operating systems to run side by side for easy management, transparent dataflow, high reliability, superior performance, and tight security. Progent's UNIX/Linux/Solaris and Windows integration assistance offerings feature network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical help and repair, on-site technical support, and Help Desk support.
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent is among the most qualified information technology support firms for integrating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get all the benefits of Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their networking hardware such as routers, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance problems.
Progent offers fast online support from Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your network via powerful remote diagnostic tools to deliver quick and affordable troubleshooting and remediation of critical network infrastructure issues.
Progent can assist your business to plan and execute a smooth migration from a Sun Solaris-powered IT system to a network powered by Microsoft Windows and suited for running Microsoft's popular office productivity products, business applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your data and minimize productivity discontinuity by developing an efficient migration plan that protects your existing assets in Sun Solaris application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include evaluation of existing infrastructure, migration planning and validation, MS Exchange migration services, information and application software transition, and processor and storage system transition and economization.
Microsoft supports transparent hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes located at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on time and on budget.
Progent's Citrix-certified experts can help you to plan, implement, manage, and support a virtualized Windows application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support experts can assist you to administer and maintain a remote datacenter that offers high availability, enhanced protection, and fast recovery.
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable and more secure AD implementation. Both versions also offer the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with data security regulations, higher utilization of network assets, faster problem resolution, more reliable backup and recovery, and less downtime.
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or local service organizations who offer scant documentation or details of services done, every service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the service reports sent by each staff member to every client. The discipline of detailing and archiving service records results in more effective service and eliminates a variety of common problems such as when a support customer is effectively held captive to a consultant who won't let go of the keys to the kingdom.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent has a long background providing a full-spectrum of online network consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the pioneers in providing advanced online network consulting and has provided network support to clients in every state. Remote support eliminates travel costs and resolves issues faster than on-premises support.
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to help businesses of any size to design, deploy, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the products, technologies and services that make up creating an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration ecosystem.
Progent's certified ISA Server consultants have broad backgrounds creating corporate security designs for information systems with multiple sites, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company plan and deploy an installation of ISA Server 2004 that supports your IT protection needs without restricting your network.