Progentís wireless professionals can help small businesses design, select, pilot, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of protection that equals or excels wired connections. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and deploy the wireless link solutions that fit best with your company needs.
Progent offers affordable remote access to an authorized Oracle DBA expert or an Oracle application programmer. Progent can provide comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help design, build, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also can provide consulting for Streams replication technologies and ASM file/volume manager.
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, provides network health reporting, allows safe self service, and delivers a single point of control for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can assist you with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent's pricing policy is to bill for remote support and on-premises help by the minute. Consequently, you are invoiced just for delivered services. Progent does not demand a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent offers in-person service, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no service activation charge and asks no retainer for services delivered during regular working hours. Many support firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for fast repairs so you won't be tempted to allow simple problems to fester.
Progent's Microsoft-certified engineers offer technical help and network consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's migration, configuration, administration, and support services for Microsoft Exchange Server include planning, deployment, project management, local and remote troubleshooting, Help Desk outsourcing, expert security consulting, and full-service IT outsourcing.
If your office network mixes Sun Solaris platforms with Windows, Progent can help you to integrate your IT resources into a unified environment that allows all your OS platforms to run side by side for easy management, seamless information exchange, high reliability, superior performance, and strong security. Progent's Sun Solaris and Windows integration support offerings feature network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network support and repair, in-person technical support, and Help Desk Call Center outsourcing.
Progent can assist small businesses to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common errors small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.
Forefront TMG 2010 builds on the powerful security technologies of Microsoft ISA Server 2006 and offers a easily managed Internet gateway that acts as a single-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting features, permits customized reports generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified engineers can assist your company to plan and execute test and production implementations; interface Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist your organization to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.
Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management solution or help you to modify your existing SCCM 2012 environment to accommodate your evolving IT requirements. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small support organizations who provide scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service reports transmitted by each staff member to every client. The practice of documenting and archiving service activity results in more efficient support and avoids a variety of typical problems such as when a service client is effectively held captive to a consultant who wonít release the keys to the kingdom.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless availability with fast auto-failover, and hardening data security by identifying threats and filtering network traffic based on user class and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller solutions.
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support staff, develop an enterprise-wide security strategy, automate network administration, help with application development, and build and validate a DR/BC plan.
Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery strategy in case of an IT network catastrophe. Progent can help you create a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, zero-downtime system architecture that addresses availability issues covering a wide range of infrastructure technologies and procedures.
Progent's consultants offer Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and custom education. Progent can assist clients to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist your business with iPhone support and iPad management, or moving to Apple's iCloud. For computer networks based exclusively on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your company's objectives.
Cisco Nexus switches are engineered to provide the throughput, expandability, dependability, cloud readiness, capacity, data protection and manageability needed to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite consulting expertise to help your IT staff to create an optimal network architecture, build pilot systems to validate your switching solution, install and configure Nexus switches, create and enforce effective policies, perform security vulnerability assessments, set up advanced monitoring and alert systems, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities available for Cisco's Nexus switches. Progent's consultants can also help you to upgrade non-disruptively from legacy Nexus switches or Catalyst switches to up-to-date Nexus switches.
Progentís Technical Response Center (TRC) offers nationwide extended hours remote support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer after-hours phone help and online secure network connection to isolate and repair network problems quickly and economically. The breadth of technical experience available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to appropriate specialists as required. For urgent problems, the Technical Response Center tries to answer your call for service in less than one hour.
Progent's Cisco CCIE-certified networking experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide online or on-premises integration and troubleshooting support to help your organization to plan, implement, update, tune, manage and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to accommodate your unique workplace layout, building structure, and expected network traffic.
For small and midsize businesses, computer security and compliance is too complex to master yet too risky to overlook. The world's biggest institutions have been breached, and the leading cloud service providers have on occasion been taken down. It looks as though there's no place to run. Progent has made it affordable for small and midsize organizations to carry out critical security tasks successfully by offering the advantage of billed time to the nearest minute with no minimum charge for online support. This means you have the help of a seasoned information consultant to deliver just the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of network security including security assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a comprehensive security plan.
Progent's pricing policy is to charge for online service and in-person visits by the minute. As a result, you are charged exclusively for delivered support. Progent does not impose a higher rate for after-hours or priority support, and within California or in regions where Progent provides on-premises support, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and asks no retainer for support services delivered during normal working hours. Many service organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick solutions so you will not be tempted to allow less critical problems to stay unaddressed.
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery plan in case of an IT network disaster. Progent can show you how to develop a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, non-stop system architecture that addresses availability issues covering a broad array of network technologies and procedures.
Specialist Lync Server 2013 certificate management
Progent offers a broad range of affordable services to help your company to deploy, configure, troubleshoot, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer onsite or online help for single machines or notebooks or help you to design and implement a company-wide migration to new or updated OS platforms and business applications. Progent can also provide engineers and technicians to help your company to prepare for and complete a company relocation or merger organized to cause the least possible disruption of your productivity.
Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional background, at the forefront of network support, performing a wide variety of technical tasks for an extensive mix of clients. Each Progent support professional shares a refined collection of individual best practices that are combined into company-wide leading practices training that Progent instills in its support team. This means that you get not just world-class IT help, but also a consultant with field-tested methods for using technical knowledge to resolve actual IT problems efficiently.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and repairing System Center Operations Manager solutions and can provide organizations of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.
Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange Server 2010 and delivers powerful new features plus a revamped structure. These improvements affect key areas including manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Exchange 2013, design a cost-effective validation and rollout strategy, and train your IT staff to manage your Exchange 2013 environment. Progent can also provide ongoing remote support and management for Microsoft Exchange 2013.
Progent offers three basic types of Helpdesk services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your customers easy access to a reliable support group with extensive experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Help Desk a respected image as a solid contributor to company performance. Progent's goal is to resolve and not simply record problems.
Progent's Cisco CCIE-certified networking consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progentís Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver critical software rapidly and reliably to specified workers, lower software expense and stay compliant by understanding patterns of usage, improve Windows protection by improving your awareness of weak points and by installing targeted updates, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by fully utilizing the management functions built into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including software and hardware inventory.
Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine local IT assets as well as cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration support services such as Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's Microsoft and Cisco authorized Consultants provide three service programs to help medium-size and large businesses develop a cost-effective and successful internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help businesses analyze the numerous top level Help Desk software packages available and decide which products may be excessively expensive, lack key functions, or align badly with your company's business goals. Progent also provides temporary staffing for companies who need to augment their in-house Help Desk staff for occasional tasks or to fill in for vacationing or indisposed workers.
Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, expandability, and versatility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified professionals can provide affordable remote consulting, troubleshooting, and training services to help you to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
Progent's certified relational database consultants offer businesses of any size remote support for popular RDBMS products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include software installation and configuration, database design and programming, administration support, synchronization solutions, storage management, performance optimization, data migration, information security, backup/restore systems, problem solving, and training.
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS DBA or software programmer and can assist organizations of any size to configure and support MySQL within a dependable network infrastructure that provides high levels of speed, expandability, and protection. Progent also has proven skill helping companies port applications from Oracle to MySQL.
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a world-class data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small businesses with a complete IT outsourcing alternative that improves network dependability and security, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and key application servers hosted in a secure and fault tolerant facility on a fast, high-availability virtual server set up and supported by Progent's computer support professionals.
Progent's Check Point firewall consultants can help you design, deploy, and administer firewall solutions that rely on Check Point Software NGFW firewalls and Check Point's subscription-based security services. Progent's consultants can also help you maintain legacy Check Point firewalls or migrate efficiently to Check Point's modern security gateways.
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and send email, examine the GAL, import addresses, sync up appointments, and invite fellow workers to conferences via your Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage education.
Progent's Citrix-certified experts can assist your business to design, implement, manage, and support a virtual Windows application delivery and management system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network for distributing server-side and client-side applications, and Progent's datacenter support experts can help you to administer and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid disaster recovery.
Progent's experienced ransomware recovery consultants can assist your business to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Nephilim.
Progent provides nationwide online technical support and troubleshooting services for companies who run Sun Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows products. Remote technical support provides optimum leverage for your IT dollar by protecting client efficiency and shortening the time charged for network analysis and repair. Advanced remote support utilities and skilled service specialists and engineers allow Progent to solve most IT issues without wasting time and expense by going to your site. In the vast majority of cases your IT problems can be dealt with by telephone or through a mix of phone help and remote access. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP premier security professionals to assist with the most difficult system issues.
Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET components included with Small Business Server calls for a computer consultant with real-world background designing and integrating cohesive, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of over a decade of background supporting computer systems built on Microsoft products. This background ensures you success in installing, managing, and repairing network environments that incorporate the Microsoft Small Business Server package of servers and applications.
Progent can help your business to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, optimizing wireless performance by reducing the effect of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening data security by identifying cyber threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller technology.
Progent provides the services of Microsoft and Cisco-Premier IT support experts to offer clients economical alternatives to help organizations optimize the benefits of Microsoft and Cisco products. For networks that range from remote offices to nationwide corporations, Progent's network consultants can help you enhance your information system's e-mail infrastructure, protection, availability, throughput, and network management.
Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently across all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services that include system design, configuration, administration, troubleshooting, and application development expertise to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Progent's pricing model is to bill for phone service and on-site visits per minute. As a result, you are billed only for delivered services. Progent does not demand a more expensive rate for after-hours or urgent service, and inside California or in areas where Progent offers in-person service, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no startup charge and asks no retainer for support services delivered during normal working hours. Many support organizations demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with large invoices for fast solutions so you will not be forced to allow less critical problems to fester.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent information assurance expert. The interview is designed to help evaluate your organization's ability either to block ransomware or recover quickly from a ransomware incident. Progent will work with you personally to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient security and backup system that minimizes your exposure to ransomware and meets your company's requirements.
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and support services to help your organization to plan, install, administer, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also help your organization to design and implement hybrid environments that combine on-premises and cloud-hosted services and that provide seamless connectivity, advanced protection, streamlined management, and consistent performance for all your wired and wireless devices.
Progentís Wireless Site Survey makes it easy to plan and install a Wi-Fi wireless LAN customized for your facilities, providing your business a wireless solution that has the reception, speed, capacity, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service.