The Certified Information Systems Auditor credential is a prestigious achievement that signifies expertise in IS security audit and control. Certified by ANSI, the CISA credential requires that candidates pass a comprehensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit professional able to assist businesses in the areas of IS audit process, information technology administration, systems and architecture lifecycle, information technology service delivery, safeguarding of data assets, and business continuity preparedness.
Progent can assist small and mid-size organizations to set up and debug video conferencing platforms to enable their telecommuters to interact efficiently with fellow workers and customers.
Progent's ransomware experts can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and send email, examine the GAL, import addresses, sync up calendars, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized onsite Entourage education.
Microsoft 365, formerly called Office 365, is Microsoft's extensive family of productivity applications and cloud-hosted services offered on a subscription basis. Microsoft 365 apps and cloud services are offered in an array of product bundles targeted at customers ranging from individuals and households to global enterprises. Progent offers quick and easy online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can assist your business to understand the wealth of subscription plans available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid solutions that transparently combine local and cloud-based resources.
Progent's certified engineers can provide offsite and on-premises consulting services to assist you to manage, support, and troubleshoot computers based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, backup and restore, online access, smartphone and tablet management, Wi-Fi configuration, and 24x7 system monitoring.
If your company has a UNIX, Linux, or Sun Solaris network or a multi-OS network, Progent's CISM and ISSAP-premier security specialists can assist your entire enterprise in a broad array of security topics including security management practices, security architecture and strategies, access management systems and techniques, applications development security, business processes security, physical security, communications, infrastructure and web security, and workplace recovery preparedness. CISA and CISSP define the basic competencies and worldwide standards of knowledge that network security managers are required to possess. These accreditations provide IT management the assurance that those who have achieved their CISM or ISSAP certification have the background and theory to offer world-class security management and engineering help.
Cisco's Meraki family of access and aggregation switches are designed for sites that go from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting to assist you to plan and implement an efficient network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, define policies to maintain compliance, create and validate a disaster recovery plan, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking solution.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical business data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to assist you to plan, integrate, operate and repair a BDR solution based on Barracuda technology.
The Progent Test and Training Lab located at the QTS Data Center is available for testing mission-critical applications, developing efficient migration methodologies, assessing and optimizing performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers without adequate internal resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT initiatives on schedule.
Progent's temporary staff augmentation services allow you to respond to sudden increases in demand for network support personnel without incurring the costs and delays that come with identifying and recruiting reliable technical help and without increasing your full-time workforce.
Progent's consultants offer Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent can also assist your business with iPhone support and Apple iPad synchronization, or moving to iCloud. For computer environments built exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is available, secure, fast and aligned with your company's business goals.
Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or onsite configuration and troubleshooting services to assist you to design, configure, upgrade, optimize, administer and debug Cisco Small Business wireless AP environments of any scale or architecture.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 AP experts offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
Progent's Data Center consultants can help you identify high availability data centers that match the specific requirements of your company. Fault tolerant co-location sites are particularly appealing to small companies because of their affordability and simplified logistics compared to pursuing a do-it-yourself approach. Trying to design an on-site data center that offers even a basic degree of fault tolerance is too expensive for typical small businesses. Progent can show you how to reap all the benefits of non-stop data centers and fault tolerant colo sites by providing a complete array of engineering and maintenance services.
SQL Server 2005 delivers indispensable, familiar tools to computer professionals and information workers, reducing the difficulty of designing, integrating, administering, and using company data and database applications on platforms ranging from handheld devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and wide knowledge in designing and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Cisco has designed an extensive product line of routers that includes routers designed to provide the protection, bandwidth, and reliability required by organizations from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you support new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Cisco Certified Experts Support Outsourcing Services Missouri - Kansas City, MO, Saint Louis, MO, Springfield, MO, Independence, MO Missouri Consultancies
Progent's IT outsourcing packages offer affordable network support for small organizations. Whether it involves planning network infrastructure, setting up an internal Help Desk or using an outside one, deploying a new email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can contain costs and eliminate risks, permitting network service budgets to increase in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available system architecture for your vital business software powered by Microsoft Windows.
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless access points, optimizing wireless performance by reducing the effect of radio frequency congestion, improving Wi-Fi availability with rapid failover, and strengthening security by identifying cyber threats and analyzing traffic content according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Progent's Network Help Desk Outsourcing Services for PC desktop technical support are designed especially for small organizations who need immediate access to a Help Desk Service Center with expert telephone support and full escalation capability but who must work within a modest network support budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Support, Optional Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Software Selection and Integration.
Cisco's Small Business series of access points are Linux-powered units intended as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network experts can provide online or on-premises configuration and troubleshooting support to help you to plan, configure, upgrade, tune, manage and debug Cisco Small Business Wi-Fi access point environments of any scale or architecture.
Progent's Private Cloud Hosting service provides complete hosting of a small organization's servers in a solution that gives the highest degree of availability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting options are built upon proven virtualization platforms that allow small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.
Cisco's security and remote access solutions for small to mid-size companies represent a full array of easy-to-administer protection products to let you protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align most closely with your corporate objectives.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud integration, supports the most popular handheld devices, allows one-time login with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad knowledge and experience to resolve the critical technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the return on your investment in this mission-critical platform.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Certified network consulting professionals. With Progent's economically priced network support programs, small and midsize businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business networks enterprise-class reliability, protection, and productivity.
Small to middle size companies can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft certified network consulting experts. With Progent's affordably priced IT support packages, mid-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer small company information systems enterprise-class reliability, security and performance.
Progent provides national online help and consulting services for businesses who operate UNIX, Linux, or Sun Solaris networks or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Online technical support offers maximum leverage for your IT dollar by extending user productivity and limiting the hours billed for computer repair services. Advanced online access tools and skilled service specialists and consultants combine to enable Progent to handle most network problems without squandering time and money by going to your site. In the vast majority of situations your IT problems can be remediated by telephone or via a combination of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM premier security specialists to assist with the most difficult system problems.
For small businesses considering Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Progent can help your IT team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that utilize physical resources along with one or more public clouds. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud integration support services that include Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
For small businesses interested in Progent's IT outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.
The Contact Center support delivery structure adopted by Progent's Technical Response Center gives small and midsize organizations an effective alternative to reliance on freelance service individuals by offering broad technical knowledge shared by numerous support teams, optional 24x7 availability of emergency assistance, escalation capability to world-class experts for solving the most difficult problems, service consistency and reliability, quick follow through overseen by seasoned service administrators, a choice of easy-to-use mechanisms for initiating service jobs, plus a high level of process transparency made possible by trouble ticket updates and accessible through a web portal.
Progent has two decades of experience assisting small and medium-size organizations to plan, implement, optimize, administer, and debug computer networks that incorporate remote workers.
If your office computer system combines Linux-based products platforms with MS Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your OS platforms to coexist for simple administration, seamless dataflow, high dependability, enhanced performance, and tight security. Progent's Linux and Windows coexistence assistance services feature network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of network security experts. GIAC accreditations are recognized by businesses and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer support for any of the network security capabilities addressed under GIAC certification such as evaluating network security mechanisms, event handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent's disaster recovery planning and business continuity consultants can help you create a disaster recovery strategy in case of an IT network disaster. Progent can help you define a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, fault-tolerant system solution that takes into account reliability issues covering a broad range of network technologies and procedures.
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent maintains a group of IT consultants based in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover planning experts. Progent can also assist you to design and carry out a move to the Flexential data center with services like planning solution configuration, specifying hardware, system setup and validation, troubleshooting, streamling remote network management, and educating your IT support team.
MS Office Communications Server delivers IM and presence as part of a scalable, world-class solution featuring enhanced security, seamless integration with other Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and improved business efficiencies, enhanced individual productivity, and better intellectual property security. MS Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts can provide remote and on-premises configuration support and troubleshooting help for your Office Communications Server environment and can help you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement a smooth migration that will add business value to your information network
Progent's Mac networking consultants can help you with a broad range of network foundation areas including system architecture, remote and mobile connectivity, internetwork communication, security, and emerging technologies including Voice over IP and fast wireless connectivity. For company networks based exclusively on Apple Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of designing, configuring, and supporting a system infrastructure that is reliable, secure, efficient and aligned with your business goals. Progent can help you deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Apple's Xsan SAN solution. Progent can also provide skilled experts to help you with Cisco routers and switches.
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards critical company data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help your business to design, integrate, operate and repair a backup and disaster recovery system based on Barracuda Backup.
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and world-class protection for your email traffic. The hybrid structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to assist you to design, deploy, manage and troubleshoot a modern backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Cisco has developed an extensive product line of routers that includes routers designed to deliver the security, bandwidth, and reliability required by customers from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, including Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and support an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your business requires.
Progent's Solaris family consulting experts provide small businesses and developers support for administering and maintaining Solaris systems that coexist with Microsoft-based networks. Progent offers your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of experience provides you with a convenient single consulting firm to help you create and maintain a secure and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent's team of expert software programmers, relational database architects, and project management consultants can help enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database architects and programmers experienced in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to incorporate SharePoint with other data sources such as Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development technologies and can assist clients to build, enhance, troubleshoot, or migrate web applications to take advantage of the most current web technology.
Progent's seasoned ransomware recovery consultants can help you to restore an IT network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for legal workflows. Progent can provide remote guidance from NetDocuments consultants to assist legal departments and law firms to plan, configure, administer, optimize, or debug a document management system environment based on NetDocuments.