Microsoft Dynamics GP/Great Plains accounting offers analysis and reporting features that let you track all operations, revenues and expenses, and sales trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that let you understand your business more thoroughly, turning uncooked data into useful management information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to offer specialized business application development and eCommerce solutions that work transparently with Dynamics GP/Great Plains.
Progent's Microsoft-certified engineers can help you to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of moving to 64-bit computing, design an efficient upgrade strategy that reduces operational interruptions, and offer inexpensive, professional remote support to assist your company to configure 64-bit software and applications on your existing hardware.
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.
Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery strategy to prepare for an IT system catastrophe. Progent can help you create a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, high-availability network solution that addresses availability issues covering a broad array of infrastructure technologies and procedures.
Progent's Microsoft-certified consultants can help your company to evaluate the value of Lync Server for your business and can help you to design and carry out an installation of Microsoft Lync Server 2010 that centralizes the administration of IM and Presence and increases the output of your office employees, telecommuters, and smartphone users. Progent's consultant's can also assist your company to perform an efficient migration to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Lync Server 2010 to enhance the collaborative functions of Microsoft Office applications, and provide training and ongoing support for Microsoft Lync and other Microsoft products.
For small organizations considering Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or send email to information@progent.com.
Progent's certified ISA Server consulting experts have extensive experience developing Microsoft-based security solutions for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company plan and deploy an installation of ISA Server 2004 that meets your information protection needs without limiting your network.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and delivers important new features as well as a redesigned structure. These improvements favorably impact vital facets of IT such as ease of administration, availability, security, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, design an efficient validation and deployment plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange Server 2013.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity applications. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows computers so that Mac users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that combine Mac with Windows systems with extensive resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows users.
For medium-size companies who need network support, Progent offers a variety of alternatives such as local service, remote support, phone-based Call Center, round-the-clock support with remote system monitoring, temporary staff augmentation, business relocation services, application programming, and professional consulting. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers professional onsite support for solving network issues quickly and economically.
Our compensation structure is based on contribution, so similar to working as an independent contractor, your earnings are entirely driven by your generated revenue. Certain Progent support staff stress lifestyle issues and choose to consult at an easy pace, using our flexible calendar to follow individual pursuits like mountain biking, car racing, skiing, surfing, vacations, or sharing free time with family and friends. Other consultants use the opportunity to make big bucks via hard effort and long days. Progent fully encourages either side of the spectrum and everything in between.
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 such as designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's Microsoft certified consultants provide small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through thorough testing and significant work with network security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all phases of secure network architecture.
Dynamics GP allows you to expand and manage your company better by delivering deep access to decision-driving information and a fast return on investment. Dynamics GP/Great Plains confers important business benefits including its ability to expand the reach of your organization, manage your accounting, computerize financial operations, standardize processes across your business, improve inventory control, increase order accuracy, expand revenue and minimize lead-time, and increase free cash flow. Progent can help you configure and maintain a reliable, safe server and network foundation to support Great Plains, and can offer experienced Dynamics GP consultants to help you reap all the advantages of your Dynamics GP software.
The Contact Center service delivery model adopted by Progent gives small and midsize organizations an dependable option to dependence on independent service individuals by offering extensive expertise accessible to numerous engineering teams, optional round-the-clock access to urgent assistance, fast escalation to world-class experts for solving the most intractable issues, support consistency and dependability, prompt follow-up overseen by veteran service administrators, a selection of convenient mechanisms for initiating support jobs, and excellent progress visibility made possible by ticket tracking and accessible via a web-based portal.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to plan and carry out a cost-effective migration from your current SQL Server databases and applications to SQL Server 2017.
Progent's support services for patch management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like printers, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Progent's certified Windows 2000 Server experts offer computer support and information technology consulting services for the complete line of .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, update, and troubleshooting offerings include system design, installation, documentation, on-site and remote support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent can provide affordable remote and onsite consulting to help organizations to migrate all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security.
Progent can help you plan, configure, manage, monitor, and repair a viable Wireless network infrastructure, select sensible products, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a thorough 802.11x system security strategy that is well aligned with the security strategy for your overall business network.
The complexity and integration demands of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and in-depth familiarity with planning and building seamless, end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent's IT support can assist you with planning, installing, administering, and supporting Windows Server systems that increase the productivity of your computer system. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can get a degree of protection that was previously limited to large enterprises. Progent can provide several RMM solutions delivered as economical services created to assist your company to detect and resolve a an array of network problems before they get big enough to disrupt your business.
SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, lessening the complexity of creating, integrating, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and broad knowledge in designing and building data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Microsoft-certified SQL Server 2017 experts can help your organization to design and implement an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.
Barracuda's budget-friendly CloudGen Firewall appliances combine web filtering, safe remote access, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust support along with centrally managed and monitored services across your entire enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the skill to serve as your go-to resource for technical support, administration, training, and cybersecurity consulting.
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to help you to plan, install, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications experts offer remote and on-premises support services to assist your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point experts offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, such as scanners, network appliances such as switches and wireless access points, and Internet-of-Things devices like alarms and health monitors.
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent is able to focus on offering high-value skills where Progent has little competition. Mid-size businesses who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent passes on information about new technology and proven processes to make their IT environments more reliable, secure, and productive.
Progent's Microsoft-certified Windows Server 2022 consultants can help your company to design and implement an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit messages, examine the Exchange global address list, import addresses, sync up appointments, and alert people to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage education.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Exchange 2013 incorporates major enhancements to the capabilities of Exchange 2010 and delivers important innovations plus a revamped architecture. These improvements favorably impact key areas such as manageability, availability, compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers affordable online support and management services for Exchange Server 2013.
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or local support firms who offer scant documentation or specifics of services performed, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support reports transmitted by every staff member to each customer. The discipline of detailing and archiving support activity results in more efficient service and eliminates a variety of typical misfortunes such as when a support customer is effectively held hostage to a consultant who won't release vital service information.
Stealth penetration testing is an important component of any overall IT system security plan. Progent's security experts can perform extensive intrusion checks without the awareness of your company's internal IT staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion incident alerts and event history analysis are properly set up and actively observed. Progent can implement continuous autonomous penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and dangerous product defaults can be chained together by hackers into the multi-vector attacks common to the latest strains of ransomware.
Progent has put together two low-cost service bundles intended to enable small companies to receive a professional security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to uncover potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a system scan from an authorized machine within your company firewall to uncover vulnerabilities to inside assaults. The two security inventory services are set up and run from a protected remote location.
Stealth intrusion testing is a key component of any comprehensive IT system security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your organization's internal network support staff. Stealth penetration checking shows whether current security defense systems such as intrusion incident alerts and event log analysis are properly set up and consistently observed. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, overlooked patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks common to the latest versions of ransomware.
Nagios and MRTG are powerful, license-free monitoring utilities that run under Linux and can be used to monitor UNIX environments, MS Windows systems, or mixed-platform situations where the Linux OS and MS Windows coexist. Nagios allows network managers to track system services including POP3, HTTP, FTP, and PING. MRTG permits you to graph the bandwidth through SNMP-enabled network appliances including servers, routers, and switches. Progent's system monitoring engineers can show you how to utilize both these tools to streamline and troubleshoot your system.
Progent can provide expert support for every step of your Exchange Server 2010 migration including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, cost estimates of new software licenses and hardware required, suggested sourcing, pilot verification at client location or at Progent's test lab, managing temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old system, and webinar training for client's IT group and users.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help you to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, monitor and protect your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Cisco CCIE-certified wireless infrastructure experts can provide remote or on-premises integration and troubleshooting support to help you to plan, configure, update, optimize, administer and debug Aironet wireless access point environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet wireless access points to work with your unique workplace design, building structure, and expected network traffic.
Progent offers enterprise customers the services of a NetApp-certified consultant for online or on-premises expertise for NetApp's entire family of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on leading practices.
Exchange Server 2013 includes significant improvements to the functionality of Exchange 2010 and delivers powerful innovations plus a revamped architecture. These improvements favorably impact key IT areas including manageability, availability, security, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible advantages of migrating to Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and management services for Exchange 2013.
For medium-size companies who need IT consulting services, Progent offers a variety of options such as local help, remote support, off-site Help Desk, 24x7 support with automatic system monitoring, emergency staffing, site relocation support, application development, and expert consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent provides professional in-person support for fixing technical problems quickly and economically.
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end security solution and design security into your business processes.
Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for intelligently coordinating people, teams and data. Microsoft SharePoint provides a common location for your employees or clients to access, manage, share and manipulate useful data, files, and software and to communicate with other people. Microsoft SharePoint allows faster and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the information they've created in a way that makes data easy to find, retrieve and apply. Progent's SharePoint consultants can help you to maintain your existing SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting features that let you track all business processes, revenues and expenses, and sales trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to create reports that let you understand your business more completely, turning raw data into useful management information. Progent can enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer specialized business application development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.