Small to middle size businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's economically priced network support packages, small and midsize businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide small business information systems world-class availability, protection, and performance.
Progent's certified Microsoft Office Word and Office 365 Word experts offer a wide range of affordable remote support services to help your organization to maintain your current Microsoft Word solution or help you to upgrade to a newer version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and fixing compatibility problems between different releases of Word, integrating Office Word with different Microsoft Office applications like Excel and Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and remote training sessions tailored for individuals or groups.
Progent offers a broad array of affordable support services to help you to deploy, configure, repair, and manage desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can offer onsite or online technical support for single computers or notebooks or help your business to plan and carry out a company-wide rollout of new or updated OS software and business applications. Progent can also provide engineers and technicians to assist you to plan for and complete an office relocation or merger organized to produce minimal disruption of your business.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical files, apps and VMs that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data.
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to deploy, administer, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Progent's Juniper-certified NetScreen engineer can help your company to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper technologies, and troubleshoot infrastructure problems in all-Juniper or mixed-technology environments.
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and secure communications ecosystem that permits the modern BYOD computing model with instant messaging, presence, audio/video and web conferencing with application sharing, and both IP and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help your company to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your current and future goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver live online and onsite training to your IT staff and users. Progent has expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Progent offers Microsoft Windows 2003 Cluster Server support to help your business deploy fault-tolerant server clusters designed to provide 100% operation. Windows cluster servers for non-stop networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By showing you how too design zero-downtime clustered server solutions based on Microsoft Windows Server Cluster 2003, Progent’s Certified Windows experts ensure that your fault-tolerant clustered servers are set up to maximize the strategic value of your IT network.
Progent can provide cost-effective online consulting to assist companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate up to 50% of the time wasted searching for vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Progent offers expert online support to help organizations integrate their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid architectures that combine physical resources as well as public clouds. To help you to incorporate public clouds with networks, Progent offers a variety of cloud migration support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of all sizes to design, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed support for resolving particularly challenging issues, or comprehensive project management support. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.
For enterprise project management assistance, Progent offers access to senior information technology experts with years of experience in technology management, application development, and process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise customers adhere to leading practices to make sure strategic projects are completed on schedule and on budget.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based management and comprehensive security for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.
In conducting consulting tasks for corporate customers, Progent follows a structured methodology driven by defined milestones so as to meet budgetary, timing and technical targets while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design tuning, and professional deployment. All phases are documented to provide a comprehensive description of technical services delivered and to help in ongoing network maintenance.
With Cisco Catalyst switches for small and medium-sized companies, Cisco enables companies to realize the full advantages of adding intelligent services to their networks. Cisco's switching product line makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to handle real-time needs, scalable to facilitate future growth, safe enough to protect confidential information, and designed for differentiating and controlling all traffic to streamline system operations. Progent's Cisco certified engineers can show you how to select and deploy Cisco Catalyst switches that make sense for your company. Also, Progent's CISM certified security consultants can help you develop a strategic protection plan and set up Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the configuration and management of Wi-Fi APs, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening data security by identifying cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's modern Wi-Fi controller technology.
The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and building training systems for new products and technologies. For Progent clients without adequate internal resources to assemble proper test environments, the lab reduces capital costs and technical risk while keeping critical network projects on schedule.
Windows Server Essentials is an affordable, entry-level OS that enables small organizations to transition from the older stand-alone on-premises datacenter to the modern hybrid computing paradigm that combines both local and virtualized cloud-hosted resources. Progent's consultants offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential productivity and cost advantages of migrating to Essentials and implementing a hybrid local/cloud-based design for your computing ecosystem. Progent offers full-service project management support so you can plan and execute a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting, troubleshooting, and training.
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that match the specific needs of your business. High availability Internet Data Centers are particularly appealing to small organizations due to of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to design an in-house data center that offers even a minimum degree of fault tolerance is too expensive for most small organizations. Progent is ready to show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a complete range of consulting and maintenance services.
Office Communications Server Release 2 Troubleshooting
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes productivity disruption, reduces long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your move rapidly and economically. Progent's Exchange 2003 help, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent’s Cisco-Certified technology consultants offer experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Extending from small, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible level of protection, performance and reliability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management tools. Progent’s Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
If your company is producing UNIX or Linux software on a network that has MS Windows-based servers, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to focus on your area of strategic expertise without the constant distraction of managing your company information system. Through the use of smart server monitoring and by providing online and on-site support when your company needs it, Progent offers an affordable solution for managing an information system that provides high dependability, protection, and efficiency. Progent's developer assistance services feature comprehensive it outsourcing, virtual infrastructure, remote and on-premises service and repair, proactive network monitoring, and Helpdesk outsourcing.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management solution based on best practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines.
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting email systems for businesses in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email environment offers compliance, service continuity, easy access for remote and wireless users, efficient administrative utilities, and seamless integration with telephony. Progent offers consulting and support services for Exchange 2016, Exchange 2013 Server, Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also assist small or mid-size companies to upgrade to MS Exchange 2016 or Microsoft Exchange 2013.
Progent’s Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for efficiently connecting people, groups and data. Microsoft SharePoint offers a central location for your workers or clients to access, organize, share and interact with useful information, files, and software and to communicate with other people. Microsoft SharePoint allows faster and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the data they’ve developed in a way that makes data convenient to find, download and apply. Progent's SharePoint consultants can help you to manage your current SharePoint solution or upgrade to the latest version of SharePoint.
E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of corporate email by offering constantly improved spam and virus blocking, policy administration, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting tools as well as outgoing email filtering to let you repair your email system and define and regulate company email policy.
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and design protection into your business operations.
Progent is a leading innovator in cost-effectively delivering world-class network help to small businesses. Progent's achievement in addressing the network support requirements of the chronically underserviced small business sector is the cumulative result of major technical and process innovations that have removed much of the traditional expenses out of managing network support, injected unmatched technical expertise into the IT service mechanism, and significantly streamlined the repair process.
Progent can help you to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid solutions that seamlessly integrate local and cloud-based resources.
MS Office Communications Server provides IM and Real Presence in an extensible, enterprise-grade package offering advanced security, seamless compatibility with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and elevated business efficiencies, increased individual productivity, and stronger IP security with this simple-to-manage, highly available solution. Effective implementations of Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-certified consultants can deliver the skill needed to deliver all the advantages of Microsoft Office Communications Server throughout your whole organization.
Progent's remote connectivity and wireless synchronization specialists can assist your business to plan and deploy secure access solutions for off-site desktops, notebooks, and wireless handhelds so they integrate tightly with your IT network, enabling your business to optimize the productivity of your off-site workforce.
Progent can help your business to design and implement an efficient transition from a UNIX-powered information environment to a network powered by MS Windows and suited for running Microsoft's powerful office productivity software, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can show you how to guard your data and reduce productivity discontinuity by designing an effective migration plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of current environment, migration planning and validation, Exchange migration expertise, data and application migration, and server and mass storage migration and economization.
Microsoft SQL Server 2014 includes significant improvements in critical areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite services such as planning, deployment, administration, remediation, and software development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment.
Progent has more than 10 years of background integrating, maintaining and troubleshooting the key components that make up Microsoft System Center and can help you to plan, configure, support, and fix your System Center ecosystem to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can assist your organization to migrate to the latest version of System Center from a previous one or from a third-party IT management solution to deliver the advantages of enterprise-class deployment, management automation, security, plus datacenter and application performance monitoring.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with designing, installing, managing and supporting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified network support experts. With Progent's affordably priced IT service programs, mid-size organizations can select a basic co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks world-class reliability, security and productivity.
Progent's Juniper Networks-authorized network consultants can help your company to plan and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and migrate smoothly from outdated devices to the latest releases. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to help you to simplify the management and improve the protection of your Juniper VPN appliances and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage environments that include a combination of Juniper's OS platforms.
Progent can assist you with any aspect of Azure cloud migration such as needs definition, prerequisites evaluation, solution architecture, pilot testing, implementation, automated administration, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and troubleshoot firewalls and VPN tunnels so that your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure services.
Progent provides small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security companies including WatchGuard, Juniper, and Symantec. Progent can show you how to create a detailed security strategy and choose appropriate products from multiple suppliers to support your security objectives while sticking within your spending limits.
Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to integrate, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's UNIX family consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to show you how to create and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent provides the services of Microsoft and Cisco-Certified network support professionals to offer clients economical alternatives to help organizations optimize the value of Microsoft and Cisco products. For environments that span from small offices to large enterprises, Progent's expert consultants can show you how to enhance your information system's e-mail infrastructure, security, availability, performance, and system management.
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop test systems and migration plans, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support staff, create a corporate-wide security plan, streamline IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.