Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other vital business information. Progent can provide Lynnwood, Washington companies support from BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry environments or migrate efficiently to a modern smartphone platform.

As the sophistication of small company networks has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery capabilities, provides small companies an economical solution for integrating BlackBerry technology seamlessly into their IT system.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can track and support BlackBerry devices across your company, define security policies that are right for your business, customize wireless applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
206-258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
425-903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
206-258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
253-590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
425-905-3006 Tukwila Network Support Services


Consulting Help for BlackBerry BES Server
Research in Motion's high-end solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange Server, Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted in transit to ensure maximum security. BES Server also streamlines a wide variety of crucial administrative tasks that span from BlackBerry setup and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry BES Server to perform basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry device software remotely
  • Manage user configurations with BES Server's vast library of IT policies

Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BES Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant architecture using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Establish custom administration roles
  • Automatically track and report on the overall health of your system

Expert BlackBerry Consulting Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are available by phone to provide prompt technical help to businesses in the Lynnwood region or anywhere in the state of Washington. Progent's experienced remote technical support experts have helped IT organizations solve network issues and reduce support costs in every state in the U.S. and established a large base of satisfied clients. (Refer to Progent's client testimonials.)

Progent can provide remote help for a wide selection of technologies related to RIM BlackBerry products such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can help you to carry out common support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can in addition assist you to resolve a wide range of problems concerning synchronization, handset detection, messaging consistency, web access, wireless connections, Instant Messaging, workstation application installation, and Desktop Redirector.

As a leader in delivering countrywide online help for small company IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support costs at a minimum and, by resolving issues promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
To ask Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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  • Network Support Outsourcing Consultants
    Engineers IT Outsourcing

    Progent can deliver comprehensive online consulting for all technologies associated with small business information networks and allows you to outsource an array of strategic, as-needed services such as a part-time CIO to provide senior-level IT design and negotiating skills, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for critical initiatives such as office moves oroperating system upgrades, Cisco-certified experts for designing fast and reliable infrastructure, security specialists to verify information safety and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software developers to write, customize, or troubleshoot mission-critical application programs.

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  • Security Consultants Microsoft Office Top Network Consulting Organization Microsoft Office 2003

  • Emergency Sun Solaris Network Consultant
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    Progent's Sun Solaris family consulting experts offer small and mid-size companies and developers support for administering and supporting Solaris environments that run with Microsoft-powered networks. Progent can give your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of expertise provides you with an easy one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

  • Security Consulting Firms Microsoft SQL Server SQL Server Applications Consultant
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  • Support and Setup SCCM 2016 Asset Management
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    System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings control, inventories network resources, guards against company data leakage, provides health reporting, allows secure end-user self service, and delivers a single point of control for administering mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.

  • Services VMware VMware vCloud Suite Engineers
  • Small Business Networking Consultancy Services Small Business Support Outsourcing

  • ProSight Phishing Protection Specialist
    Computer Consulting ProSight ESP Endpoint Security

    ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware.

  • Small Company On-site Technical Support Small Business Consultant Services

  • Microsoft Operations Manager Support and Integration
    Online Technical Support Microsoft Operations Manager

    Even if your company has a minimal network services staff and a modest IT budget, your information system can still feature the same high availability and performance that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT professionals, the latest system management software for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your vital network applications and servers up and running.

  • Small Office Small Business IT Consulting Firms Cisco and Microsoft Certified Small Business Network Security Consulting
  • Solaris with Windows Professionals 24/7 UNIX, Windows Engineer

  • Top Quality Fedora Linux Support Outsourcing
    Redhat Linux Consulting Services

    If your company is producing Linux-based software in an environment that has MS Windows-based processors, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to concentrate on your area of strategic know-how while avoiding the continual hassle of maintaining your business network. Through the use of automated network monitoring and by providing online and on-site support as your company needs it, Progent offers an affordable solution for maintaining an information system that features high availability, protection, and performance. Progent's Linux developer assistance offerings include full-service network support outsourcing, virtual infrastructure, online and on-site service and repair, network monitoring, and Contact Center services.

  • Specialists Hybrid cloud integration Hybrid cloud Consulting

  • 64-bit Migration Consulting Services
    Cisco Certified Expert 64-bit Migration Consultant Services

    Progentís Microsoft-certified consultants can assist your organization to enhance your desktops from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit PC desktop computing, plan an affordable upgrade process that reduces business interruptions, and offer inexpensive, expert remote support to aid your company to configure 64-bit desktop operating systems and application software on your existing hardware.

  • Small Office Computer Consultant BlackBerry Exchange Lynnwood WA
  • Sun Solaris Remote Engineer Linux Online Consulting Services

  • Juniper SA700 SSL VPN Security Audits
    Cybersecurity Company Juniper SA Series SSL VPN

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

  • Sun Solaris Remote Engineers Linux Online Specialists
  • Sun Solaris Services Solaris Outsource
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  • Support SCCM 2016 Hybrid Integration SCCM 2016 and SQL Server 2016 Support and Help
  • Support Windows Server 2016 Stretch Clusters 24x7 Windows Server 2016 Health Service On-site Support
  • Technology Consulting Android and Windows 10 integration Android and Barracuda integration Consultant Services
  • Top Juniper Junos os Firewall Setup Open Now Juniper Junos os Intrusion Detection
  • Troubleshooting Windows, UNIX, Solaris Windows and UNIX Consultancy
  • Urgent Microsoft and Cisco Maine Network Security Consultant Phone Support Migration Support
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  • Urgent SQL Server Software Consulting Firm Lynnwood-Snohomish County Lynnwood-Edmonds, Washington Microsoft SQL 2008 Computer Tech
  • Urgent Small Business IT Consulting Companies Cisco Lynnwood-Snohomish County, WA Cisco Consolidate Lynnwood-Shoreline
  • VMware VCDX-NV certified Professional Top VMware NSX and Site Recovery Manager Consultants
  • Vermont Computer Network Support Group Microsoft Nationwide Support Computer Network Specialists
  • Virtual Office Technology Openings High Availability Virtual Office Job Opportunity
  • WatchGuard Firebox Firewall Security Consultants WatchGuard Firebox T35 Firewall Security Certification

  • Support and Setup 24x7 HelpDesk
    Help Desk Call Center Network Engineer

    The Contact Center support delivery model adopted by Progent offers small and midsize businesses an effective alternative to reliance on freelance consultants by offering extensive expertise shared by numerous support teams, optional round-the-clock access to urgent assistance, fast escalation to appropriate experts for handling even the most difficult problems, support consistency and dependability, prompt follow-up overseen by veteran support administrators, a selection of convenient ways for initiating service jobs, and excellent progress transparency made possible by trouble ticket updates and available through a web portal.

  • Windows 2003 Server Online Troubleshooting Microsoft Windows 2003 Network Consultants
  • Windows Server 2008 BranchCache Professional On-site Support Windows Server 2008 DirectAccess
  • Windows Server 2008 BranchCache Professional 24x7x365 Microsoft Experts Windows Server 2008 Security Integration Support

  • Remote Data Center Colo Technical Support Services
    Open Now Internet Data Center On-site Support

    Colocation data centers allow businesses to share world-class data centers for hosting computer equipment that runs mission-critical applications. Progent's Microsoft and Cisco premier consultants can help your small business with all facets of your colocation program including selecting and migrating to a colo site, designing network topology, specifying required equipment, on-premises and remote troubleshooting, establishing remote system administration, and education your IT personnel.

  • Windows Server 2012 R2 Hyper-V Virtual Switch Configuration Windows Server 2012 R2 Online Support Services

  • Wi-Fi IP phone integration On-site Technical Support
    wireless IP phone integration Online Help

    Cisco's wireless IP phones are industrial-grade wireless handsets intended for workers who are on the move within campus, warehouse, health-care or other venues where IT management wants portable phones that provide more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless VoIP phones usually requires that you configure and optimize numerous components of your Wi-Fi environment such as access points, routers, Cisco wireless LAN controllers, and management software. Progent's certified experts can provide online and onsite support to help you build and maintain a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the set up of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

  • Windows Server 2012 R2 Storage Spaces Computer Consulting Windows Server 2012 R2 Clustering Computer Consultant
  • Windows Server 2012R2 Multitenancy Professionals Windows Server 2012 R2 Virtual Fibre Channel Consulting
  • Windows, UNIX, Solaris Consulting UNIX, Windows Professional
  • BlackBerry Redirector Small Business IT Consulting Companies Lynnwood WA
  • Work from Home Employees Guidance near Lynnwood - Endpoint Security Systems Guidance Lynnwood WA Lynnwood Remote Workforce Cybersecurity Systems Expertise Lynnwood-Edmonds, Washington

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