Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other vital business information. Progent offers Lynnwood, Washington companies the services of BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or migrate smoothly to a current smartphone platform.

As the sophistication of small company networks has expanded, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, effective integration and support of BlackBerry solutions has become more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses frequently resort to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry-based environments economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient remote support model, provides small companies an affordable alternative for integrating RIM BlackBerry products productively into their information system.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined administration utilities to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
206-258-8873 Bellevue Network Support Services
Lynnwood 11700 Mukilteo Speedway
Mukilteo, WA 98275
425-903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
206-258-8872 Seattle Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
425-905-3006 Tukwila Network Support Services


Consulting and Technical Expertise for BlackBerry BES Server
RIM's advanced solution for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange, Lotus, or Groupwise users to transmit and receive emails that stay encrypted in transit to provide optimum security. BlackBerry BES Server also simplifies a wide variety of vital administrative jobs ranging from BlackBerry setup and upgrades to wireless security and high availability.

BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control client configurations with BES Server's extensive selection of policies

Progent's BlackBerry-premier consultants can also help you to utilize BlackBerry BES Server to perform key procedures not available with the less advanced BES Server Express. These tasks include:

  • Install and support BES Server's fault-tolerant architecture using VMware
  • Deploy BlackBerry devices remotely
  • Establish specialized administration roles
  • Automatically track and analyze the integrity of your BlackBerry solution

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to designing wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also help you to resolve a broad range of problems concerning synchronization, device detection, messaging consistency, web browsing, mobile connectivity, IM, desktop software installation, and Desktop Redirector.

As a leader in providing nationwide remote consulting services for small company networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support costs low and, by resolving problems quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, configuring wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to select and implement appropriate security options.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and remove BlackBerry device clients on Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, install the MDS and IM, install access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a BlackBerry-Qualified Consultant
If you wish to ask Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.