Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most successful solutions for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business information. Progent can provide Lynnwood, Washington companies the expertise of BlackBerry-premier professionals who can help companies to manage their BlackBerry deployments or transition efficiently to a current mobile platform.
As the sophistication of small company networks has expanded, and as the need for world-class security, dependability, and recoverability has become the norm for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses often turn to outside support firms who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven remote support capabilities, gives small companies an affordable solution for integrating BlackBerry products productively into their business information system.
Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined management utilities so you can monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in the Seattle Metro Area
Consulting Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing big groups of BlackBerry devices is the BlackBerry BES Server. This sophisticated software allows Exchange, Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted during transit to ensure optimum security. BlackBerry BES Server also simplifies a wide variety of critical administrative jobs that span from smartphone setup and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry BES Server to do routine tasks like:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Update BlackBerry smartphone firmware remotely
- Control user and group configurations with BES Server's vast selection of policies
Progent's BlackBerry-premier consultants can also assist your company to utilize BlackBerry Enterprise Server to perform important procedures not supported by the less advanced BES Server Express. These procedures include:
- Configure and manage BES Server's fault-tolerant architecture based on virtual servers
- Install BlackBerry smartphones remotely
- Set specialized management roles
- Automatically track and report on the health of your BlackBerry system
Progent's Online BlackBerry-premier Technical Support is Fast and Affordable
For companies in Lynnwood, Washington who want quick and affordable help from a qualified RIM BlackBerry consultant, Progent delivers effective online help from a veteran support team who have delivered IT solutions to companies in every state in the U.S. (Refer to Progent's client testimonials.)
Remote support eliminates travel expense and allows consultants to solve technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry technologies and can provide expert help in areas such as fixing synchronization issues, deploying BlackBerry BES Server, and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad range of issues concerning synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop software installation, and Desktop Redirector.
As a top innovator in providing countrywide remote support for small office IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless support expenses at a minimum and, by handling problems promptly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified engineers can also show you how to use administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security options.
Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the MDS and IM, deploy push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Help from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about technical assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.