Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other vital business information. Progent can provide Lynnwood, Washington companies support from BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry environments or migrate efficiently to a modern smartphone platform.
As the sophistication of small company networks has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery capabilities, provides small companies an economical solution for integrating BlackBerry technology seamlessly into their IT system.
Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can track and support BlackBerry devices across your company, define security policies that are right for your business, customize wireless applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in Seattle Metro Area
Consulting Help for BlackBerry BES Server
Research in Motion's high-end solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange Server, Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted in transit to ensure maximum security. BES Server also streamlines a wide variety of crucial administrative tasks that span from BlackBerry setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry BES Server to perform basic tasks like:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Upgrade BlackBerry device software remotely
- Manage user configurations with BES Server's vast library of IT policies
Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BES Server Express. These procedures include:
- Configure and manage BlackBerry's fault-tolerant architecture using virtual servers
- Deploy BlackBerry smartphones remotely
- Establish custom administration roles
- Automatically track and report on the overall health of your system
Expert BlackBerry Consulting Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are available by phone to provide prompt technical help to businesses in the Lynnwood region or anywhere in the state of Washington. Progent's experienced remote technical support experts have helped IT organizations solve network issues and reduce support costs in every state in the U.S. and established a large base of satisfied clients. (Refer to Progent's client testimonials.)
Progent can provide remote help for a wide selection of technologies related to RIM BlackBerry products such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can in addition assist you to resolve a wide range of problems concerning synchronization, handset detection, messaging consistency, web access, wireless connections, Instant Messaging, workstation application installation, and Desktop Redirector.
As a leader in delivering countrywide online help for small company IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support costs at a minimum and, by resolving issues promptly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry consultants can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
To ask Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.