Mobile Expertise
Lynnwood, Washington Consulting for BlackBerry Smartphones
Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most successful products for achieving location-independent access to email, calendars, web-based applications, and other critical business data. Progent offers Lynnwood, Washington businesses the expertise of BlackBerry-certified experts who can assist companies to manage their BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the complexity of small business networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, successful deployment and support of BlackBerry technology has grown more difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry technology seamlessly into their IT network.
Progent's engineers can help you with SQL Server 2019 development support, SQL Server 2016 management support, and Exchange setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can monitor and control BlackBerry devices throughout your business, define security policies that make sense for your business, customize wireless software, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and safely.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
| City | Address | Phone | Link |
| Bellevue | 11900 N.E. 1st Street Bellevue, WA 98005 United States |
(206) 258-8873 | Bellevue Network Support Services |
| Lynnwood | 16825 48th Ave W, #102 Lynnwood, WA 98037 United States |
(425) 903-5055 | Lynnwood Network Support Services |
| Seattle | 1001 4th Ave, #3200 Seattle, WA 98154 United States |
(206) 258-8872 | Seattle Network Support Services |
| Tacoma | 1102 A Street, Suite 300 Tacoma, WA 98402 United States |
(253) 590-4400 | Tacoma Network Support Services |
| Tukwila | 14900 Interurban Ave S Tukwila, WA 98168 United States |
(425) 905-3006 | Tukwila Network Support Services |
Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry smartphones, offering a single platform for handling key tasks such as device installation, updates, and deactivation and also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry users and allows over-the-air synchronization.
BlackBerry BES Server provides a variety of security capabilities beginning with automatic data encryption of information transmitted between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of security to match the special requirements of your mobile environment. Progent's BlackBerry certified consultants can assist your company to choose advanced security functions and enable them wirelessly. Samples of these wirelessly selectable security features include:
- Disable a BlackBerry smartphone
- Erase data from a misplaced or stolen BlackBerry device
- Disable Bluetooth
- Activate internal defenses against malware
BES Server also offers versatility in determining how to keep mobile users from installing or running unsecure or unauthorized code. Progent can help you to select protective processes like:
- Specify exactly which programs are allowed on the device
- Block third-party applications from using persistent storage on the BlackBerry smartphone
- Select what resources third-party applications can use on the BlackBerry smartphone
- Restrict the kinds of access external software running on the device can establish
- Block all external programs from being installed or executed on the smartphone
Expert RIM BlackBerry Technical Support Offered Online from Progent
Progent's certified BlackBerry engineers are accessible remotely to deliver expert assistance to businesses in the Lynnwood area or anywhere in Washington. Progent's experienced remote technical support experts have helped businesses solve network problems and reduce support costs in each state in the U.S. and established a substantial base of loyal clients. (See Progent's client testimonials.)
Progent offers remote consulting support for a broad array of technologies related to BlackBerry products including wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can also help you to troubleshoot a broad range of problems concerning synchronization, handset detection, messaging consistency, web access, mobile connectivity, Instant Messaging, PC application installation, and Desktop Redirector.
As a top innovator in providing countrywide online help for small office networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support costs at a minimum and, by solving problems quickly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, implementing wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry consultants can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist you to select and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry engineer has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, deploy access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, system architecture, deployment strategy and execution, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a mobile wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which management model and hardware products match your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software versions, server hardware and mass storage, network design, and application configuration.
To optimize system security, Progent's BlackBerry-certified consultant can help you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to run company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting support for BlackBerry wireless technology, call
An index of content::
Remote Workers Endpoint Management Professionals
At Home Workforce Endpoint Management Professional
Progent can assist small and mid-size businesses to deploy efficient endpoint management tools for maintaining endpoint devices operated by work-from-home employees.
Remote Support 802.11ac Wi-Fi Network
WiFi 6/6E Upgrade Professional
Progent can show you how to design, configure, manage, and repair an efficient Wi-Fi network architecture, select appropriate products, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a thorough wireless system security plan that is well aligned with the security plan for your overall corporate network.
Azure and Android integration Technology Professional
Azure integration Consultant Services
Progent can help companies of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and to manage iPhones and iPads and Google Android handhelds.
24 Hour Aironet 802.11ac AP Upgrade Computer Consultant
Aironet Wi-Fi Access Point Network Consulting
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer remote or on-premises configuration and troubleshooting support to assist you to plan, implement, upgrade, optimize, manage and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to accommodate your unique office layout, building structure, and expected workloads.
Short Term IT Staffing Consultant Services
Short Term Staff Augmentation Services Network Consultant
Progent's temporary IT staffing services allow businesses to meet sudden increases in demand for IT professionals without dealing with the expense and hassle that come with identifying and recruiting reliable technical help and without adding to your permanent head count.
Microsoft 365 migration PowerShell Remote Troubleshooting
Microsoft 365 integration with on-premises environments Specialists
Microsoft supports transparent hybrid environments that integrate Microsoft 365 and local Exchange deployments. This allows you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and on budget.
Open Now Database Administration Professionals
Database Programming Setup and Support
Progent's certified database application developers offer small and midsize businesses online support for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include installation and integration, application architecture and programming, management services, synchronization strategies, capacity planning, tuning, data migration, information security, backup and recovery systems, problem solving, and training.
802.11x Wi-Fi Site Survey IT Consultants
IT Consultants Wi-Fi RF Coverage Maps
Progent's wireless site survey and predictive modeling assist you to plan, deploy and debug a Wi-Fi network adapted to your environment, providing you a wireless solution that delivers the reception, performance, density, Quality of Service, data protection, and roaming capability your business requires. Wireless site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and on-premises site survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi LAN.
Cisco Experts Protection Horizon3.ai NodeZero Penetration Testing
Horizon3.ai NodeZero Certified Security Penetration Testing Firewall Configure
Progent's certified security experts can run NodeZero-powered threat assessments to make sure your security defense tools and policies are correctly set up and effective.
Consultant Nexus 5600 Switch
Nexus Switch Fabric Extender Remote Support
Nexus series switches are engineered to deliver the throughput, expandability, availability, virtualization support, density, data protection and ease of management needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises consulting expertise to help your business to plan an efficient network topology, build test systems to validate your network design, deploy Nexus switches, create and implement effective policies, perform security vulnerability tests, configure advanced monitoring and alert systems, consolidate network resources through virtualization, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and set up the advanced high-availability (HA) capabilities available for Cisco's Nexus family of switches. Progent's consultants can also help you to migrate non-disruptively from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Internal Cybersecurity Scan Consult
Information Risk Evaluation Consultant
Progent provides small organizations a pair of specially designed network security evaluation packages that include, at a preset fee, remotely administered scans of your security profile which are evaluated by expert security specialists who assess the results of the scan, deliver unbiased summaries of your current security vulnerability, and offer suggestions for enhancements. Progent offers two complementary security inventory packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while offering enterprise-class assessments of your network's exposure to assault.
5520 wireless controller Onsite Technical Support
Support Services wireless controller
Cisco's {Catalyst wireless controllers simplify the management of wireless networks by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user class and location. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
iPhone patch management Consultancy
24-7 iPad patch management Technology Professional
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Microsoft Windows 7 Upgrade Repair
24 Hour Windows 7 Help Desk Setup and Support
Progent's certified consultants can assist your company to assess
MySQL Standard Edition Consultant Services
MySQL Standard Edition Professionals
Progent offers cost-effective remote access to an Oracle-certified MySQL administrator or software programmer and can help organizations of any size to configure and manage MySQL within a robust network environment that provides high levels of performance, scalability, and protection. Progent also has experience assisting businesses port databases from Oracle to MySQL.
CIO Technology Consulting Services
Technology Consulting Services CIO
Progent can provide the temporary services of a seasoned Chief Information Officer who can provide strategic direction to assist your company pick and support IT technology appropriate for your present needs and that can be a solid foundation for your growth. Progent's part-time or temporary Chief Information Officer services provide financial leverage to organizations who want to optimize the benefits from their IT expenditures but who are without the budget or hesitant to add another high-level position to their head count. Because Progent is vendor-agnostic, with a large staff of engineers certified to support all major OS platforms and networking technologies plus a broad selection and business applications, Progent is in an ideal situation to provide objective recommendations along with advanced technical help for creating IT solutions that match the particular requirements of your business.
Radvision Video Conferencing Consulting
Services Polycom OTX Telepresence
Progent can provide the expertise of a senior specialist with extensive experience installing, maintaining, and upgrading telepresence systems from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT support group, your ISP, and your video conferencing technology vendor to help your organization increase the business value of your telepresence ecosystem.
LockBit ransomware recovery Specialist
ransomware rebuild Professionals
Progent's ransomware consultants can help your business to assess your ransomware defenses, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Dell DRAC Specialist
Remote Management Consultant
Remote server management cards give IT managers complete control of a server without the requirement for an on-site visit. Through these server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and manage a fault-tolerant business network that includes remote management cards and Progent can utilize these remote server management cards to deliver efficient remote technical support. Progent has experience with a number of remote server management cards including Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Call Desk for at Home Workforce Technical Consultant
Call Desk for Telecommuters Online Help
Progent has two decades of background helping small and mid-size organizations to plan, install, tune, manage, and debug computer networks that support at-home workers.
Support and Setup Service Reporting
Services Documentation Network Consultant
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike many independent consultants or local support organizations who offer minimal documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support reports transmitted by every staff member to every client. The practice of documenting and archiving support records results in more effective support and avoids a slew of typical problems such as when a service client is virtually held captive to a consultant who won't release the keys to the kingdom.
Colbolt Linux Support Services
Fedora Linux Specialist
If you are developing UNIX or Linux applications on a network that includes Microsoft Windows-based servers, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to focus on your area of high-value expertise while avoiding the constant hassle of maintaining your business network. By using automated network monitoring and by delivering remote and in-person assistance as your company needs it, Progent represents an economical way for maintaining an information network that features high dependability, security, and efficiency. Progent's UNIX/Linux developer support services include comprehensive information technology outsourcing, virtual infrastructure, online and on-site service and troubleshooting, proactive network monitoring services, and Helpdesk outsourcing.
MSP360 Managed Backup Engineer
MSP360 GSuite Backup Configuration
Progent's data protection experts can assist you to create, install and manage a backup plan based on MSP360 Backup software to protect your IT assets residing on any leading public cloud. Progent can provide monitoring and management to prevent data loss resulting from user mistakes, software flaws, ill-intentioned insiders, and external assaults like ransomware.
Windows Server 2019 Hybrid Solutions Specialist
Windows Server 2019 System Insights Integration Support
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
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