Consulting Support for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most popular products for achieving anytime-anywhere access to email, scheduling, web-based applications, and other vital business information. Progent offers Lynnwood, Washington businesses the services of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the complexity of small company IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for companies regardless of size, effective integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses frequently resort to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven remote support capabilities, provides small companies an economical alternative for incorporating BlackBerry technology productively into their business information system.
Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management tools so you can track and control BlackBerry devices across your company, define security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in the Seattle Metro Area
Consulting Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry smartphones, providing a centralized platform for handling key jobs such as device deployment, updates, and deactivation while also offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange, Groupwise, or Lotus email servers and BlackBerry handsets and allows remote synchronization.
BlackBerry BES Server includes a variety of security options beginning with automatic data encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server using AES or Triple DES. BES Server also permits great versatility in adjusting degrees of protection to match the special requirements of your company's network. Progent's BlackBerry authorized consultants can assist you to select advanced security features and enable them wirelessly. Samples of these over-the-air selectable security features are:
- Lock down a BlackBerry device
- Wipe data from a missing device
- Disable Bluetooth
- Enable built-in defenses against malicious attacks
BlackBerry BES Server also provides flexibility in selecting ways to prevent users from loading or running unsafe or prohibited software. Progent can help you to choose blocking processes like:
- List exactly which applications are permitted on the device
- Block third-party software from using non-volatile memory on the BlackBerry device
- Select which resources third-party applications can access on the device
- Limit the kinds of connections third-party applications running on the BlackBerry smartphone can establish
- Prevent all external applications from being loaded or executed on the BlackBerry smartphone
How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting wireless productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, solution design, installation planning and implementation, performance tuning, design of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, help you to decide which administration approach and hardware products meet your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software editions, processors and mass storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry-certified consultant can help you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.