Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful products for achieving mobile access to messaging, calendars, web-based programs, and other critical business information. Progent can provide Lynnwood, Washington companies the services of BlackBerry-premier professionals who can assist companies to manage existing BlackBerry deployments or transition smoothly to a current smartphone platform.
As the sophistication of small business networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses often turn to outside support firms who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology productively into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in Seattle Metro Area
Integration Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and support of RIM BlackBerry smartphones, providing a single solution for controlling key tasks like smartphone installation, updates, and deactivation while also offering a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry smartphones and supports remote synchronization.
BlackBerry Enterprise Server features a wealth of security capabilities starting with automatic data encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows great flexibility in adjusting degrees of protection to meet the specific requirements of your company's environment. Progent's BlackBerry certified consultants can help your company to choose powerful security features and enable them remotely. Examples of these over-the-air selectable security settings include:
- Disable a BlackBerry smartphone
- Erase information from a missing smartphone
- Disable Bluetooth
- Activate built-in defenses against malicious attacks
BlackBerry BES Server also provides flexibility in selecting ways to keep BlackBerry users from loading or running unsafe or prohibited programs. Progent can assist you to choose blocking processes such as:
- List exactly which programs are permitted on the device
- Prevent third-party software from using persistent memory on the smartphone
- Determine which resources third-party programs can access on the smartphone
- Restrict the kinds of connections external software running on the smartphone can initialize
- Prevent all third-party software from being loaded or run on the BlackBerry device
Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Lynnwood, Washington who need quick and economical access to an authorized BlackBerry support expert, Progent offers effective online help from a seasoned support team who have provided network solutions to companies in each state in the United States. (Refer to Progent's customer testimonials.)
Online support eliminates travel costs and enables specialists to resolve problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and offer expert support in areas including troubleshooting synchronization issues, deploying BlackBerry Enterprise Server, and creating a protected, high-availability network infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition help your company to resolve a wide array of issues concerning synchronization, device recognition, email reconciliation, web browsing, wireless connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote consulting services for small company networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support costs at a minimum and, by dealing with issues quickly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing over-the-air software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to define and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.
Contact Progent for Help from a RIM BlackBerry-Qualified Expert
To contact Progent about professional expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.